Recently program has crashed in multiple locations, for a week with poor support to correct issues

Bewertet am 2.7.2018
Noga A.
MD and Owner of Medical Practice
Medizinische Praxis, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
2/5
Gesamt
2 / 5
Benutzerfreundlichkeit
3 / 5
Eigenschaften & Funktionalitäten
1 / 5
Kundenbetreuung
2 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: When it was working and we received support it was manageable but not lately.

Vorteile: That my IT can figure out more of what support can not figure out! They are in India and are trying but its been a mess with their software and functionality lately.

Nachteile: The program is played with on weekends and without warning so that suddenly Monday all locations and staff can not work on it. Support, having changed anything and then use our IT to help them. But this is now day 9 that the system is malfunctioning. Beware they are having a great deal of trouble lately.