Über Omnitracs

Unterstützt Unternehmen in der Transportbranche bei der Senkung der Vertriebskosten, der Verkürzung der Routingzeit und der Verbesserung des Kundenservice.

Erfahre mehr über Omnitracs

Vorteile:

They had a good sales people. When 1st talking with they made it sound good not good do not purchase this.

Nachteile:

The multiple platforms when adding a truck. Also sales should be 24/7 got shipped the wrong connector cable and the truck couldn't get on the road till Tuesday.

Bewertungen zu Omnitracs

Durchschnittliche Bewertung

Benutzerfreundlichkeit
3,9
Kundenservice
3,7
Funktionen
3,9
Preis-Leistungs-Verhältnis
3,6

Weiterempfehlungsquote

6,7/10

Omnitracs hat eine Gesamtbewertung von 3,8 von 5 Sternen basierend auf 35 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (35)

Brett
Transportation Manager in USA
Essen & Trinken, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Excellent Routing & Dispatching Solution

5,0 vor 5 Jahren

Kommentare: Our company has utilized Omnitracs Roadnet for years now and have been very happy with the product and the continual updates and improvements that have gone into the product. After staring out with the routing only, we quickly realized there were gains to be made by outlining Omnitracs Roadnet Mobilecast which allowed us to gather data on our customer deliveries and driver performance. We utilize the data to better project future deliveries and we run reports for drivers to measure how they are doing and where they could improve. On a daily basis, it is helpful to know where your fleet is and to provide customers and customer service any information they may need to make better decisions about their work day. On occasion, we find the maps could use updating, but the software does allow you to make edits. We are happy to continue using this software and to see where the future goes with the Roadnet Anywhere upgrade.

Vorteile:

Ease of use Reporting Mobile view

Nachteile:

Maps can be out of date Learning curve to really get the best out of the software

Ronda
Operations Manager in USA
Verbraucherdienste, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Plumbing & Heating Contractor

4,0 vor 2 Jahren

Kommentare: Overall the technicians are on-time. Since installing Roadnet they don't dilly dally as much as they used to or want too.

Vorteile:

Omnitracs - Roadnet is great for my company. I can track our employees to see where they are at, at any given time. I can get all sorts of reports on speeding, harsh cornering and harsh braking.

Nachteile:

When looking at the maps, and you have more than one truck. You can't go back to that truck on that screen. You have to keep going back to the Fleet screen wait for it to reload then pcik the truck.

Steve
Relocation specialist in USA
Transport/Güterfrachtverkehr/Schienenverkehr, 501-1.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung
Quelle: SoftwareAdvice

Underwhelming

1,0 vor 3 Wochen Neu

Kommentare: Fair

Vorteile:

Easy to install.........................

Nachteile:

The system is slow and laggy, the components inside the omnitracks are low quality and outdated filled with the cheapest of parts. This is probably why the system is slow and very quirky to use. Example: the system has over 70% memory utilization at idle, and why is the system storage at 87% full? The CPU is a quad core however it appears to operate with little to no cache on the chip.

Kim
Office Manager/Dispatcher in USA
Transport/Güterfrachtverkehr/Schienenverkehr, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Very happy

4,0 vor 2 Jahren

Kommentare: We have been very happy with Omnitracs. As I said, it has been very easy to set up and use as well as easy to instruct new drivers in the use of the product. It has been a great way to stay compliant with very little to no hassle.

Vorteile:

The Omnitracs software has been a great, easy fix for us. We tried another option first but were very unhappy because we needed a product that was affixed permanently in the truck (because we slip seat) and that was easy for our drivers who don't do a lot of work on computers.

Nachteile:

The systems were pretty easy to set up in the trucks and get online and working. We have had a couple of times when updates were running that affected the system and drivers while they are on the road but since we are on the road 24/7 like most trucking companies, there really isn't a down time that would be good to do this.

Kenleigh
Training Coordinator in USA
Einzelhandel, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: SoftwareAdvice

Fulfilled our needs

5,0 vor 7 Monaten

Kommentare: Overall we've had a positive experience with Omnitracs. I don't personally have a great frame of reference for comparison, but I can't imagine there's something significantly better for our needs out there as this checks all the boxes.

Vorteile:

Omnitracs was reliable and offered everything we needed from a technology stance. Tracking of vehicles was effective and was helpful in normal operations and emergency situations (we could tell emergency services nearly exactly where the truck was if the driver was unreachable). Audits and searches were generally easy to use and gave you the information you were seeking. The website has some helpful resources, and the singular time I reached out for assistance the process was smoother than expected and I was pleased with their help.

Nachteile:

The admin side of Omnitracs was clunky at times. There are still boxes/features that most folks aren't sure how to use or what they're for. It isn't as intuitive as some software, but that doesn't detract from the functionality.

John
Owner in USA
Transport/Güterfrachtverkehr/Schienenverkehr, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: SoftwareAdvice

Poor customer service

3,0 vor 3 Monaten

Kommentare: Technical support is good.
Customer service is awful, they don’t return phone calls or emails, I’m going to look at some other options for my ELD.

Vorteile:

The eld is easy to use, I have used Qualcomm/Omni tracks for 10+ years

Nachteile:

The equipment is not dependable, I in the process of having the third monitor installed in less than year and half.

Lori
Ops Mgr in USA
Transport/Güterfrachtverkehr/Schienenverkehr, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Omnitracs ELD

4,0 vor 2 Jahren

Kommentare: Omnitracs is very attentive and customer service is excellent. When you are on the road and run into any
issues they are quick to help and correct.

Vorteile:

The Omnitracs ELD was a must for us. We need reliable equipment to track HOS for our drivers and also track our vehicles. Simple to use simple to set up .

Nachteile:

Depending on where we are located in the US connectivity can be an issue. this is the only fault we have with the ELD device.

RACHELLE
DRIVER SERVICES MANAGER in Kanada
Transport/Güterfrachtverkehr/Schienenverkehr, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

IVG/MCP REVIEWS

4,0 vor 2 Jahren

Kommentare: GREAT CUSTOMER SERVICE TEAM THAT CARE ABOUT GETTING YOU THE ANSWERS TO YOUR QUESTIONS

Vorteile:

EASY TO USE, USER FRIENDLY. DRIVERS LIKE THAT YOU CAN GO TO AN IVG AND MCP AND THE SCREENS STILL LOOK THE SAME

Nachteile:

LOTS OF MALFUNCTIONS. MOST RECENTLY A LOT OF DRIVERS ARE SAYING THEIR MACHINES ARE SHUTTING DOWN WHILE DRIVING TO PREFORM AN UPDATE.

Kent
president in USA
Transport/Güterfrachtverkehr/Schienenverkehr, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Feedback

4,0 vor 2 Jahren

Kommentare: Too long of wait times

Vorteile:

Somewhat easy to use. Hard to get things transferred though

Nachteile:

More ease to use and let know when updates are completed

Jamie
Director of Compliance / Asset Manager in USA
Transport/Güterfrachtverkehr/Schienenverkehr, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Omnitracs ELD

4,0 letzten Monat Neu

Kommentare: Decent ELD product but there are probably better alternatives.

Vorteile:

Decent ELD reporting and GPS location functionality.

Nachteile:

Very hard to use. Reporting is confusing and lacks enough features. Very poor customer service from Omnitracs tech support. Not accurate. Outages have caused major headaches.

Matt
Information Technology Manager in USA
Groߟhandel, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

It works

3,0 vor 2 Jahren

Kommentare: The sole reason we got Omnitracs was for compliance. We use the most basic features but yet we do not always benefit from features we never had in the paper log days and we did just fine. I will say that I have tried two other platforms that did not have an option to wire the ELD computer right to the ECM and used a Bluetooth ELD paired to a smart device and that was a nightmare in regards to lost connections. With Omnitracs IVG you never have those lost connections because they do not use Bluetooth. I saw the value in the wired connection after the 2nd ELD solution I tried in mid 2017. Now I am starting to see that these units are starting to have degraded performance and I cannot help but to think it is because of new features that the ELD firmware requires.

Vorteile:

Omnitracs was highly recommended by some veteran truck drivers here that said they had a great experience with 'Qualcomm' electronic logs and when I found out that Omnitracs IVG was just the newest version of the same basic Qualcomm MCP units these drivers were already familiar with I knew this would be a good fit for our company because word of mouth means everything and if no one says a product is great the driving staff typically will not show interest in the platform or even be reluctant to learn how to use it.

Nachteile:

The customer/services portal has improved slightly but overall its very dated. The IVG units we purchased in late 2017 have downloaded and installed many updates since the initial AOBRD software that they came with. Once the firmware updates that deemed these IVG units to be ELD compliant I noticed the complaints about how extremely slow the computers increased dramatically and now not a single driver is in favor of the IVG ELD because of this. I know that over time all computers seem to be slower than when they were purchased but it's not like these units are running a newer version of Windows Mobile than when they were released. Overall speed has become an issue because I deal with a lot of route sales/delivery drivers and they are already in a crunch to service their route in under 14 hours a day with normal everyday road conditions and they complain constantly that the ELD slows them down even more.

Keisha
Log Team Supervisor in USA
Transport/Güterfrachtverkehr/Schienenverkehr, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

XRS System Review

3,0 vor 11 Monaten

Vorteile:

At the time that we used it was pretty user-friendly and the interface was easy for our drivers to navigate.

Nachteile:

Omnitracs was great at first but after a while of frequent system malfunctions and updates the system started to get confusing for the drivers to where it was not as easy to navigate.

Tasneem
Director in Kanada
Transport/Güterfrachtverkehr/Schienenverkehr, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Omitracs keeps us on track

5,0 vor 2 Jahren

Kommentare: Easy to use and customer service is very helpful - sales should be 24/7

Vorteile:

The ease of downloading reports and the violations notices

Nachteile:

The multiple platforms when adding a truck Also sales should be 24/7 got shipped the wrong connector cable and the truck couldn't get on the road till Tuesday.

Craig
Owner operator in USA
Transport/Güterfrachtverkehr/Schienenverkehr, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Opinion of Elog from Omnitrac

5,0 vor 2 Jahren

Kommentare: I have recommended to others but they are wanting something other this product. They think that it’s to expensive but they have go threw several apps and products to get what they want. So it’s not more expensive I tried one other unit and got this one and never looked back!!!

Vorteile:

Thus product is very easy driver friendly and management easy to. I would get some other options but haven’t had the time get it changed. Plan to do that in the near future. Great people to work with

Nachteile:

I haven’t found anything that I don’t like.

IVAN
owner in USA
Transport/Güterfrachtverkehr/Schienenverkehr, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

review

5,0 vor 2 Jahren

Kommentare: Overall my experience with the product hasn't been bad it's just finding the right people or person to help you with whatever problem you're experiencing once you find those people everything is good

Vorteile:

Once you get everything set up like you want it is very useful in your everyday mission .

Nachteile:

The only features I would like to see added are wifi which I was told it had and also the ability to pay tolls

Cecilio
Owner operator in USA
Transport/Güterfrachtverkehr/Schienenverkehr, Selbstständig
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Omnitracs software

5,0 letztes Jahr

Kommentare: Electronic logs

Vorteile:

It's very easy to use self explanatory love it

Nachteile:

There's no way around it if you move your truck it reads it immediately

Jamie
IT in
Papier & forstwirtschaftliche Erzeugnisse, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: SoftwareAdvice

Powerful system, Cumbersome User Experience

3,0 vor 5 Jahren

Vorteile:

Roadnet provides an intuitive routing system that allows you to plan our daily deliveries based on predefined zones.

Nachteile:

The user experience is awful. There was very little guidance with setting up our system for our usage. The fact that the data is web based causes major issues with speed in the mornings when the majority is trying to route for their day.

Josh
Manager in USA
Transport/Güterfrachtverkehr/Schienenverkehr, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Highly Recommend

5,0 vor 6 Jahren

Kommentare: Have used Omnitracs for three years for fleet tracking, electronic logging and route planning. It has been a great experience for us. The technology is highly reliable and effective for managing our business.

Vorteile:

Highly reliable.

Nachteile:

User interface is not intuitive and takes some time to get used to.

Daniel
IT Manager in Kanada
Transport/Güterfrachtverkehr/Schienenverkehr, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Long term view, great service.

5,0 vor 2 Jahren

Kommentare: Excellent. [SENSITIVE CONTENT HIDDEN] is a perfect rep, dealing with issues swiftly and fairly.

Vorteile:

Easy to use, intuitive design. Great support staff when there is an issue.

Nachteile:

Some recurring issues with the IVG firmware.

Harry
President in Kanada
Transport/Güterfrachtverkehr/Schienenverkehr, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

A good electronics log book

5,0 vor 8 Monaten

Vorteile:

- Electronic log book with lot of features like GPS tracking, dash cam for trucks, trailer tracking, ifta reports ect.

Nachteile:

A little more price point as compared to others.

John
Operations manager in USA
Transport/Güterfrachtverkehr/Schienenverkehr, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Only way to go

4,0 vor 5 Jahren

Kommentare: System is very user friendly and easy to understand. Great support team. In the office or on the go, Omnitracs has the tools to get the job done.

Vorteile:

Easy to understand

Nachteile:

Mobile app not offered

Nathan
Safety Coordinator in USA
Öl & Energie, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great exapectaions

5,0 vor 5 Jahren

Kommentare: Omnitracs is cutting edge. Great customer service and response time. Backoffice is very user friendly as well as the systems themselves for our drivers

Vorteile:

User friendly

Diane
Assistant Excecutive in Kanada
Transport/Güterfrachtverkehr/Schienenverkehr, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Services portal

5,0 vor 2 Jahren

Kommentare: Excellent

Vorteile:

Driver performance, truck location, ease to use

Nachteile:

I would like to be able to activate ELOG myself

Jose
President in USA
Transport/Güterfrachtverkehr/Schienenverkehr, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Great device

5,0 vor 4 Monaten

Vorteile:

Very easy to use and the options the device has to use many other functions.

Nachteile:

Did the vice has a delay when you hit a button.

Corey
Operations Analyst in USA
Groߟhandel, 501-1.000 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Wish we would've had this years ago.

4,0 vor 5 Jahren

Kommentare: The RoadNet software has streamlined our routing process and given us a tool to truly evaluate our transportation unit. We saw immediate benefits saving miles and time. It has not only allowed us to squeeze out transportation costs but, given us tools to improve customer service as well.

Vorteile:

Ease of use. Multiple delivery scenarios with real cost comparisons.

Nachteile:

The Roadnet Transportation Suite has different modules that you have to jump between to make changes and improvements. Would be even more efficient if you had access from any module.