Wir helfen Unternehmen in Deutschland
seit 15 Jahren bei der Softwareauswahl

Über NavRisk

DAVID Corporation entwickelt NAVRISK VISION, eine leistungsfähige Managementautomatisierungslösung für alternative Risikomärkte.

Erfahre mehr über NavRisk

Vorteile:

I'm really liking the processing of quotes/policies capabilities. Its much easier to track what's going on with an account.

Nachteile:

I dislike changing from a editable grid to a view only grid. That was a set back for our functionality.

Bewertungen zu NavRisk

Durchschnittliche Bewertung

Benutzerfreundlichkeit
2,9
Kundenservice
3,6
Funktionen
3,0
Preis-Leistungs-Verhältnis
2,9

Weiterempfehlungsquote

4,1/10

NavRisk hat eine Gesamtbewertung von 3,2 von 5 Sternen basierend auf 14 Nutzerbewertungen auf Capterra.

Nutzerbewertungen filtern (14)

Produktbewertung

Produktbewertung

Nutzung

Sortieren nach

Hast du NavRisk bereits verwendet?

Teile deine Erfahrungen mit anderen Softwareinteressenten.

Nutzerbewertungen filtern (14)

Paul
Paul
Risk Analyst in USA
Verifizierter Nutzer auf LinkedIn
Staatsverwaltung
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

We were an early adopter of NavRisk and have been pleased since the roll out.

5,0 vor 7 Jahren

Vorteile:

Ease of accessibility even from the field. We can access it when we are at meetings with out laptops with no need for a special connection. I love that I can even access it from my iPhone.

Nachteile:

The document generation via letters in the system. The old silver light version was not that great and the newer version it replaced is even worse.

Denise
Underwriting Assistant in USA
Versicherung, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

I process changes to the policies and issue certificates of insurance

4,0 vor 7 Jahren

Kommentare: Better layout of information and user friendly in some items (looking up particular vehicles, properties, finding a member).

Vorteile:

I like the overall layout of the screens-easy to read and quick to look up items such as particular vehicles and properties by typing a few letters.

Nachteile:

too many tabs to go through for looking at a particular item and more steps in processing work and the process to do certificates is not user friendly as I am unable to revise a certificate holder name (I have to add a new item to the list of certificate holders).

Pattijo
Work Comp Coordinator in USA
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Disappointing. Web based program not as functional as we had hoped. Renaissance was better.

3,0 vor 7 Jahren

Kommentare: Web based software allows us to work claims when we're traveling.

Vorteile:

Having web-based software is ideal for traveling. The EDI reporting works efficiently most of the time which is critical since electronic reporting is required of insurers in MT. The response time is consistently good. This was a concern when we began looking at webbased software. Creating trouble tickets is easy. We periodically get emails requesting our opinion and we're asked if we have any concerns. If we had more time we would take more advantage of support when its offered. The annual contract service fee is reasonable.

Nachteile:

SAP Reporting has been the biggest problem. Running reports is slow. The formatting /shading of the reports uses too much paper and ink. The drop-downs default to oldest dates. This is particularly a problem in medical review. The MT fee schedule is updated annually. When we enter CPT code, system defaults to the oldest fee schedule. We have to scroll down to select the newest fee schedule amounts. Unecessarily time consuming. Default needs to be changed to grab the newest date. It's baffling to us that this hasn't been fixed. It doesn't seem we are the only insurer that this affects.

Cassandra
Cassandra
Workers Comp Coordinator, DrugFree Workplace Coordinator, Travel Coordinator in USA
Verifizierter Nutzer auf LinkedIn
Bau, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Has everything we need and great customer service

4,0 vor 7 Jahren

Vorteile:

The value and the customer service, it has everything we need for claim's software. The company is very friendly as well.

Nachteile:

Hard to use, can have some issues when inputting data. Not user-friendly. I have to write down a lot of the step by step directions.

Michael
General Manager in USA
Versicherung, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

My experience with NavRisk Vision has been extremely disappointing.

2,0 vor 7 Jahren

Nachteile:

No commas for amounts in many places, e.g. claims summary and detail tabs. This makes it very difficult to tell the amount of large numbers (we have claims that are over $1.0 million). NavRisk Vision report cannot be scheduled to run automatically. This is a feature that has been part of the David Corp claims software since 1988. When exporting files out of NavRisk Vision the default file type is for Chrystal Reports rather than the pdf format. Bulk payments - claim number has to be reentered for each payment, reverts to first claim in the bulk payments. Certain check printing features that were in prior systems are no longer available. Problems with 1099 reporting.

Suzie
Associate Underwriter in USA
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Ease of use if awful,

3,0 vor 7 Jahren

Vorteile:

Exporter is more user friendly for running reports than the old one was. We like the tiles feature.

Nachteile:

WAY too many steps to accomplish things such as endorsements!!!!!! No scroll feature available, instead use must select the next page. We miss the history icon in the coverage area. Too much white space, the screens need to be more condensed to help cut down on scrolling up and down constantly. It times out or locks up more than the old product.

Laura
Workers' Compensation Claims Examiner II in USA
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

The info which was to be transferred over from our existing system to NavRisk did not get transfered

2,0 vor 7 Jahren

Vorteile:

There has been so much negative I haven't had time to see the positive. We had a lot of down time, there was no response or feedback regarding how our letters could be fixed, i.e., rolling while typing, inability to copy& paste from letters to Notepad.

Nachteile:

The lack of info that was to be transferred, letters that cannot be edited, duplicated entries some that can be deleted & some that cannot. Copy & Paste does not work. It is not claim handler friendly.

Antwort von DAVID

vor 7 Jahren

HI Laura, I spoke to our service manager and he assured me all these issues are being addressed. The DAVID team will be onsite next week for additional training, and to report back on software releases that should fix the issues you are having. I hope after this meeting you will feel better about working with NAVRISK VISION.

Ken
Work Comp Claims Adjuster in USA
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

I'm disappointed that your product regressed from Renaissance to Navrisk.

2,0 vor 7 Jahren

Vorteile:

Document save feature from a scan, where I can have a report saved for future reference. That way if the report is misplaced it is readily available.

Nachteile:

With Renaissance, I could take a letter I wrote on another claim, paste it in another claim just changing the name, claim number, etc. in maybe 3 minutes. I haven't figured out how to do that on Navrisk after 10 months with it.

Susana
Analyst in USA
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Not as great as could be

3,0 vor 6 Jahren

Vorteile:

It could be because of the agreement we have, but I had issues logging in, no one could help me at my office , I had to talk to someone at their office, it took sometime for a fairly simple process, reset a password.

Nachteile:

It is slow, takes a long time to load, and again this can be an issue at my work. It is not that easy to navigate.

Cynthia
Workers' Compensation Claims Specialist III in USA
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Frustrating and time-consuming

3,0 vor 7 Jahren

Vorteile:

I like that one can customize the appearance and layout of the desktop. Other than that, I can't think of anything I really like about it.

Nachteile:

Takes multiple clicks to do what one used to accomplish in Renaissance. Unable to tab across fields; must use mouse. Have to scroll through too many screens to get to where you want to be.

Dawn
Accountant in USA
Versicherung, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Lots of fancy features we can't use. None of the ones we need.

2,0 vor 7 Jahren

Vorteile:

Easy Access Launch pad into modules. Setting used for last version of same report are saved for the next time you create it.

Nachteile:

A lot more things are manual now with the upgrade. Should be the other way around. Things should be more automated. Cannot schedule Navrisk Vision reports. Fancy features designed for the boardroom, but no thought to the users putting the data in.

Ryan
HR Program Specialist in USA
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

NAVRISK is a huge upgrade from the previous Renaissance software

4,0 vor 7 Jahren

Vorteile:

The ability to customize your fields is the most useful tool. For example, there is a ton of information that you can run a search on, some of which, because we are a self-insured municipality, we don't need. The ability to remove some of those fields from my usual view is very useful so that my normal view isn't cluttered. But if I ever need the other fields, getting them back is as simple as a few clicks of the mouse.

Nachteile:

The inability to see all of the various fields in some of the views. For example, when looking at payment screens, unlike in Renaissance, a lot of information is found off the screen, requiring you to scroll right to see everything. It just takes some getting used to. There is a lot more information to see using Nav, but having to scroll to access it all takes some getting used to.

Kristen
VP of Underwriting in USA
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Relatively pleasant, a few minor bumps but were quickly resolved

4,0 vor 7 Jahren

Kommentare: We will have found more efficiencies with our work flow.

Vorteile:

I like that its web based now. I'm really liking the processing of quotes/policies capabilities. Its much easier to track what's going on with an account.

Nachteile:

I dislike changing from a editable grid to a view only grid. That was a set back for our functionality.

Jason
Claims Adjuster II in USA
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

It was easy to navigate.

4,0 vor 7 Jahren

Vorteile:

It was easy to understand how to choose options. It was easy to choose whether to purchase contact lenses or glasses.

Nachteile:

It was hard to log in. At first it was hard to navigate the website but now it is easy to navigate.