Palm-Tech Home Insp. Software Bewertungen

Kommentare: I have personally used Palm-Tech inspection software for my reports for many years. This is a great reporting program and very easy to use. Just as all software programs have a learning curve, once you learn it, it becomes easy. I recommend this to all inspectors.

Vorteile: Ease of use and works on iPad and Tables. Great customer service.
The program reduces my time in writing reports. Anyone not using this is working too hard!

Nachteile: Wish it worked on MAC without parallel or similar program.
Wish you could have illustrations automated into the sections with comments in the library.
Wish comment sections could have multiple colors in each section. Such as deficiency is red, general comment in blue and information in green or etc.

Kommentare: I have been a home inspector for 30 years. I came into the digital age of report writing kicking and screaming six years ago. I originally purchased other reporting software but it was too complicated and if I have a hard time understanding a report then how can a buyer or agent understand it? Many of my competitors use other formats that have so much filler and disclaimer after disclaimer that I can't even stand to read them. I love the simple just the facts capability of Palm Tech and all of my clients and agents love it too. But if you like disclaimers and fluff you can add that too.

Vorteile: Ease of use and clear reporting format.

Nachteile: That I did not switch to it sooner.

Kommentare: Overall I feel this software is easy to use and makes great looking reports.

Vorteile: This software has been easy to use and creates professional easy to read reports for my clients. I really like that you can send the reports via your cell phone.

Nachteile: The software preforms great and I haven't noted anything I dislike so far. It is a great tool for my home inspection company.

Kommentare: Overall I like the software, and I am a long-time user. Their customer service is WAY better than it used to be.... not great still, but light-years from where it was.

Vorteile: I like how malleable it is in the field. I can (relatively) quickly add and remove items in the field

Nachteile: Kinda clunky. If I find a defect onsite, I have to click a lot to actually add that defect into the report

Kommentare: I wouldn't recommend using Palm Tech if you have a Samsung Galaxy Tablet. I've lost entire inspections when the software crashed on the job site. The first time it happened I called customer support and they blamed my device. So I took their word for it, and figuring my device was defective I bought a new one (another Galaxy tab). Shortly after that the same thing thing happened again on a brand new device that only had 3 programs loaded outside of stock: Palm Tech, Easy WindMit Pro, and Easy 4 Point Pro. At the tail end of a marathon 8 hour inspection the device crashed while attempting to take a photo in Palm Tech. This had happened before, and usually I can get the information back, but this time I lost the entire inspection due to a corrupt file. Once again customer service blamed the device, and talked over me when I tried to explain that the device was brand new and that this had happened before where either the entire device crashes, or just Palm Tech crashes, and that it had happened on 2 new devices that had only been used for home inspection. The next time that it happened to me I called again to find out if they were having issues on Samsung Galaxies, and I got the exact same treatment. This time they blamed the device even though Palm Tech was the only program that crashed on it and lost my work. When I explained that the device didn't shut down, they blamed the wind mitigation program for blocking Pal Tech from taking picture. Not good. Here is customer service in a nutshell if you have an actual issue with the software not working properly: A person will answer the phone and you tell them your issue, they put you on hold for a minute or two, then they come back and tell you your device is at fault. I've called them several times for several different issues and each time I get the same treatment. They will not help you troubleshoot, and they've told me they don't know how.

Kommentare: I have been using palm tech software now for 13+ years, easy use with insertion of pictures at the location in report that the problem is located

Vorteile: Ease of use with picture insertion, pay for it one time and no more except updates

Nachteile: Does not have integration with other apps or programs like other inspection software on the market

Kommentare: Great overall product. I am a fully licensed home inspector and I have used Palm Tech for 3 years across my desktop computer, tablet and phone.
Great customer support via phone if you ever get stuck.
Once you spend the time to add your own personal notes, such as common or recurring issues in a home, it incredibly speeds up report writing time.
I highly recommend Palm tech.

Vorteile: Speeds up report writing time.

Kommentare: We have been using PalmTech for about 3 years now. This is the 3rd. program we've used since becoming home inspectors. This is a great piece of software. I love that you can customize your report to whatever you want/need it to be. I would highly recommend this software to any home inspector. My real estate agents love the report. The reports are easy to read and understand.

Vorteile: Customization

Vorteile: I love being able to use my iPhone or iPad to do home inspections. I am able to take photos email them to other reps to see their thoughts on area.

Nachteile: Sometimes with internet use some data is lost in app. Sometimes I am able to recover it but something I lose important details or photos I have taken from the home before process has started or completed.

Kommentare: I don't know if it does this, but I have had realtors and clients ask if I could write up a summary of things that need attention or fixed. So I think it would be nice if at the end of the report there's a page where you can write a summary of the items that need to be addressed and the pictures would show up and a little info would be under each picture. You could have a setting where you click on all the areas that need to be addressed and they would move to the summary page and have the information underneath each picture.

Kommentare: When my computer fails, help has always been just a phone call away.

Vorteile: Easy customization and excellent support.

Nachteile: I'm not sure I have any cons...Maybe the upfront cost, but I feel that over the years that was well worth it. I'm getting ready to upgrade to the next version soon. The spell check is not as good as Word.

Kommentare: Great product. I have used it for 3 years. Very easy to use and reliable. I get compliments from my clients and agents all the time about how professional my reports look. Highly recommend.

Vorteile: Easy to use.

Nachteile: It's a bit expensive.

Kommentare: Professional looking pdf reports upon completion of inspection makes ease of review for my client to understand

Vorteile: Ease of use with pictures right in line with the items of concern

Nachteile: Real time updates if used by multiple users on same inspection

Kommentare: I really like the fact that it so compatible with different phones and operating software. The app is quick and easy. The cloud makes it great to schedule and upload all the inspections for the day.

Vorteile: Easy and quick

Nachteile: need to be able to store phone numbers with contacts names

Kommentare: Detailed check lists, modifications enable, straight forward reporting. I love how good my reports look and so are my clients.

Vorteile: Detailed, easy to use

Nachteile: Component name change, Modifications or addition cannot be done "on the fly" on a tablet

Kommentare: The software is easy to use and very fast. I can normally generate the report while on site. And have it emailed before I leave the house. I Use to spend several hours at home writing reports. The Palm Tech software has given me more time to spend with my wife and kids.

Vorteile: Speed

Nachteile: There are no Cons.

Kommentare: I use this on a Ipad in the field. It works out great. Only downside is the narratives, they are all bad and I had to put all my own narratives in.

Vorteile: Layout and Flexiblity

Nachteile: Pre loaded Narratives

Kommentare: I have used other home inspection software with mixed results. the ease and versatility of Palm-Tech Home Insp. Software is second to none. Their customer service representatives are always knowledgeable and helpful.

Vorteile: security, customer service, ease of use

Nachteile: the finer points and adjustments of an active report has a "learning curve"
its best to practice on a non-active inspection

Kommentare: Been using this app dorore than 3 years. It is easy to use and intuitive.
Like the fact that I can Install this on many machines without purchasing individual licenses.

Vorteile: Easy to use and the cloud features.

Nachteile: Wish it had ability to work with videos in reports. Some of the default reports for Radon are not easily found. Support helped me figure these items out and work through them.

Kommentare: At Home Probe Alberta our initiative is to provide clear, accurate reports to our clients. The information that we provide them is vital to their home buying decision. To achieve our goal, we researched several inspection programs with a rating system and found that Palm Tech Inspector was most likely to benefit our needs.
The software is easy to navigate and over the last 12 years we have been able to adjust the templates as relevant topics become evident. Our diction library in the drop downs has made our report writing time more efficient, as we present our reports at the time of inspection.
We can split screen our Surface Pro to slide photos into the report. The program then provides the capability of adding notes and highlights to the photos.
Feedback from both clients and realtors has provided conclusive reassurance that our decision to use Palm Tech Inspector is the key to achieving our constant initiative of providing the data that our home buyers need to make an informed decision. John Lapointe homeprobealberta.com

Nachteile: Shutting down in the middle of an inspection. Shutting down and losing all information in that category. Support staff gave me a few suggestions but then just threw up their hands and said "There's nothing else to do to fix it "
I'm not looking forward to learning a new software in the middle of the busy season.

Kommentare: I've been using this software for nearly 17 years and it's the very best there is.
My reports are so detailed and thorough that my past clients consistently refer their family and friends to me.

Kommentare: Pros: If you want the most professional looking and detailed report this is it.
Cons: it takes too long to fill this report out. It is impossible to have the report complete and ready for your client by the end of your inspection.

Vorteile: It's the most detailed and professional looking report I have seen.

Nachteile: It's too complicated with the drop-down menus to use and have completed by the end of your inspection.

Kommentare: Nil

Nachteile: Palm-Tec service poor
Nothing to back up and un helpful emailed phoned same on going problem crashing tried very thing disappointing

Kommentare: I've used Palmtech for several years now and I have had little to no complaints with the software. It allows me to input the necessary info into the program without any hassle or errors. The features I like the most is moving/deleting/copying lines where needed. The only change I wouled make is to have the final report formatted to have a more "eye friendly" appearance - not so cluttered looking. It could be my lack of knowledge in transforming the lines; otherwise, I would have given this 5 Stars across the board!