Salesforce Sales Cloud Erfahrungen

tolle Softwarelösung für den Vertrieb

Kommentare: Salesforce Sales Cloud hat mir geholfen, meine Produktivität um 29 % zu steigern und mehr Umsatz zu generieren. Ich bin sehr zufrieden mit diesem Produkt und würde es jedem empfehlen, der seinen Vertrieb effizienter machen möchte.

Vorteile:

Ich bin seit mehreren Jahren ein begeisterter Nutzer von Salesforce Sales Cloud. Es ist eine großartige Software für die Vertriebsautomatisierung, die mir hilft, meine Kundenkontakte zu verwalten, meine Verkaufschancen zu verfolgen und meine Umsatzprognosen zu erstellen. Ich möchte Ihnen gerne meine Erfahrungen und Eindrücke mit diesem Produkt teilen.Salesforce Sales Cloud ist eine cloud-basierte CRM-Anwendung, die viele nützliche Funktionen für den Vertrieb bietet1. Ich kann zum Beispiel alle Informationen über meine Kunden und Leads in einer zentralen Datenbank speichern und jederzeit darauf zugreifen. Ich kann auch automatisierte Workflows und Genehmigungsprozesse einrichten, um meine täglichen Routineaufgaben zu vereinfachen. Außerdem kann ich personalisierte Angebote und Aufträge erstellen und nachverfolgen.Eines der besten Features von Salesforce Sales Cloud ist die integrierte KI, die mir wertvolle Einblicke in meinen Vertrieb liefert. Ich kann zum Beispiel sehen, wie sich meine Pipeline entwickelt, welche Deals am wahrscheinlichsten abgeschlossen werden und welche Aktivitäten ich priorisieren sollte. Ich kann auch Echtzeit-Reports und Dashboards nutzen, um meine Performance zu messen und zu verbessern.Salesforce Sales Cloud hat mir geholfen, meine Produktivität um 29 % zu steigern und mehr Umsatz zu generieren. Ich bin sehr zufrieden mit diesem Produkt und würde es jedem empfehlen, der seinen Vertrieb effizienter machen möchte.

Nachteile:

Der Preis für diese Software ist recht hoch

Unverzichtbares Tool für den Vertrieb

Kommentare: Mächtiges Tool mit sehr vielen Möglichkeiten

Vorteile:

Durch SF habe ich den komplette Überblick an hereinkommenden Leads, Stages der Bearbeitung und Auswertung

Nachteile:

Kein möglicher Intergration von Bildern in den Mailverkehr

Salesforce Sales Cloud

Vorteile:

Die Suche nach Kunden und Adressen ist sehr einfach, auch dass man die Cloud im Browser in mehreren Tabs öffnen kann, ist sehr von Vorteil.

Nachteile:

Dass es vielleicht einfacher gemacht werden kann, E-Mails direkt an den Kunden aus der Cloud zu senden.

Intelligentes System

Kommentare: posititv, schnelldenkend, sehr vielfältig

Vorteile:

man kann sich bei salesforce alles so bauen wie es einem gut gefällt

Nachteile:

man muss erst alles bauen sonst macht man gefühlt mehrere Schritte für eine Aktivität

SALESFORCE - SUPER TOOL

Kommentare: Super leichtes Tool für den Geschäftsalltag

Vorteile:

du kannst Sie von überall nutzen und Sie ist Bedienerfreundlich

Nachteile:

Tägliches Einloggen ist etwas umständlich gestaltet

Dieses Programm ist eines der besten Programme zum Programmieren

Kommentare: Ich rate allen Programmierern, es zu verwenden

Vorteile:

Benutzerfreundlichkeit und Qualität der Leistung

Nachteile:

Ich finde an diesem Programm nichts Negatives

CRM SalesForce ist unser System

Vorteile:

Die einfache Bedienung, der Support, durch die Cloud Weltweit erreichbar.

Nachteile:

Einrichtung und Lizenzkosten sind schon sehr hoch.

Salesforce als Marktführer

Kommentare: Mit gutem Gewissen weiterzuempfehlen

Vorteile:

Salesforce hat im Grunde genommen all das, was man im Sales braucht. Ein sehr wichtiger Punkt sind auch die Integrationen von anderen Produkten, die tadellos funktionieren. Leads und Daten erfassen, durch Reports Berichte erstellen und vieles weiteres ist super durchführbar.

Nachteile:

Manchmal ist es etwas langsam. Unterschiedliche Designmöglichkeiten wären interessant

Salesforce Sales Cloud im Fokus: Eine umfassende Bewertung

Kommentare: Alles in allem bietet die Salesforce Sales Cloud eine leistungsstarke Vertriebslösung mit umfangreichen Funktionen und Möglichkeiten zur Steigerung der Produktivität, allerdings sollte die finanzielle Belastung für Unternehmen berücksichtigt werden.

Vorteile:

Die Sales Cloud automatisiert Vertriebsprozesse wie Lead-Management, Opportunity-Verfolgung und Angebotserstellung, was die Produktivität enorm steigern kann

Nachteile:

Bei der Salesforce Sales Cloud sind die Kosten nicht zu unterschätzen

Sehr flexibles CRM

Vorteile:

Super für folgende Punkte: Projektstatus wird angezeit Auslastung des Vertriebsteam mit einem Klick ersichtbar Marketingkampagnen können relativ einfach und schnell erstellt werden.

Nachteile:

Es ist nicht leicht Salesforce zu implementieren. Hierfür sollte man sich Salesforce Berater ins Haus holen.

Amazing experience with Salesforce Sales Cloud

Kommentare: In my Company, the Salesforce Sales Cloud is the tool for everyday work. This software has everything needed to work effectively in one place.

Vorteile:

It is essential software not only for Sales Teams, who can have all information from the Customers and many Automation tools in place but Salesforce Sales Cloud could be fine-tuned for other teams inside a company. Different consoles and views could be created for Finance, HR, IT, Chief Officers, Managers, and Support.

Nachteile:

It is a complex product requiring bigger efforts from companies and teams. It would be best to have a separate team of professionals, who know the details and can create, adjust the views, fix bugs in automation scripts, update changes, and provide training to employees.

Best Sales Management Tool

Kommentare: Overall, SFSC is the best-in-class tool for salespeople and sales managers to lead the sales process.

Vorteile:

SFSC is the easiest out-of-the-box sales workflow management tool out there. It is transformative when it comes to making a salesperson's life easier.

Nachteile:

The platform has few cons. In some cases, it requires a third-party integrator to customize and implement, which may add to the costs.

In Betracht gezogene Alternativen: Dynamics 365

Gründe für den Wechsel zu Salesforce Sales Cloud: Ease of use and sales teams preference over other products.

A solid sales tool with plenty to offer

Vorteile:

I like the integrations it offers with other services like Zoominfo and Outlook.

Nachteile:

It can sometimes get confusing trying to track down missing tasks and emails that come in unassigned because of an unlogged contact.

MY HONEST REVIEW

Kommentare: My experience with Salesforce Sales Cloud has been largely positive, as it's a robust and versatile platform that offers a wide range of features to streamline sales processes and enhance customer relationship management.

Vorteile:

Salesforce Sales Cloud stands out for its robust CRM capabilities, advanced automation, powerful analytics, seamless integration, and user-friendly mobile access. Its scalability, customization options, collaboration tools, and AI-driven insights further enhance its value, making it a comprehensive solution for managing and optimizing sales processes. These features collectively contribute to improved sales performance, better customer relationships, and greater business success.

Nachteile:

Salesforce Sales Cloud is a comprehensive and powerful CRM platform, but its complexity, cost, and customization requirements can be challenging, especially for smaller businesses or those without dedicated technical resources. Improvements in user interface simplicity, pricing transparency, performance, and support quality could enhance the overall user experience and make it more accessible to a broader range of businesses.

Salesforce review

Kommentare: It was good experience as it is flexible

Vorteile:

It helps in lead nurturing in efficient way by keeping all information

Nachteile:

It is flexible and customisable suitable for all size of business

Easier and Elegant.

Kommentare: Amazing, so smooth and easy to be trained on.

Vorteile:

Easier and Elegant. Amazing features. Also it gives us Tableau ;)

Nachteile:

I really dont have any cons for it. I really like it.

Salesforce - Review

Kommentare: We went from using excel to organize everything, and Salesforce changed the way we do everything, for the better.

Vorteile:

Salesforce does a great job of allowing my team and I to look at all the available job postings. It does a great job of keeping everything organized and updated.

Nachteile:

Salesforce is an excellent product, I have nothing bad to say about it.

The best solution in the market if you know how!

Kommentare: Very, very pleased and satisfied in almost 5 years of usage!

Vorteile:

Level of customizing the platform and adjusting it to the business needs is awesome! Intuitive but sometimes challenging, never disappoints though! Loving the dashboards and integration capabilities!

Nachteile:

Due to complexity, sometimes it's tricky to figure out how to implement something and it has its own limitations in reporting, for example. It's more on the expensive side.

Extremely complicated CRM, but very capable as well.

Kommentare: Are use salesforce for many years. It was our CRM and I was an administrator and user for it.

Vorteile:

Salesforce has all of the features you could ever possibly want for the most part. It is an extremely in-depth product.

Nachteile:

Salesforce is extremely complicated. If you have to get help and end up in trailblazer, good luck to you. You will spend hours reading white pages just to realize that you are in the one for classic instead of the new salesforce.

Complex but Comprehensive Sales Enablement tool

Kommentare: I was in marketing team but we were using the Sales cloud data to generate reports on MQLs and SQLs, overall it was ok, importing and exporting data was not tough but somethings got tricky due GDPR at that time like 4-5 year back.

Vorteile:

I was actually supporting the sales team in using the tool more efficienctly. Lead tracking and scoring system was good as it help to priortise the leads. Easy Integrations with other tool was also a nice thing with salescloud.

Nachteile:

The intial set up and customisations were very complex abd alsoonfiguring it to match specific business processes can be time-consuming and sometimes requires a steep learning curve.

The Premier CRM Software

Kommentare: Salesforce has been a lifesaver as a user and admin. I have used multiple programs in both roles, and Salesforce wins hands down. I can't stress enough how much your future self will thank you by choosing the right CRM program the first time.

Vorteile:

In every company I have consulted for and worked for, we have used or switched to Salesforce. Once built out properly, it is an asset that is scalable and will continue to benefit your sales team. The functionalities are endless: Leads, Accounts, Opportunites, Metics calculators, pipeline management tables, Groups, and options to create products too! (This one was difficult to construct but I was more than ecstatic that I could use this for wholesale as well) Let's talk about customer support: Very comprehensive. There is a whole website dedicated to tutorial videos, live chats, and Q&A boards. If you still can't figure out the problem they do have a real human you can speak to who will help you out.

Nachteile:

The learning curve to set up your salesforce correctly is rough if you have not done any Salesforce admin work before. Starting off with a small group is easier, and the program is more forgiving when you have fewer accounts, leads, etc, but as your org grows, you will want to ensure that Salesforce is set up correctly. Errors with when you have a lot of data will take a long time to fix.

Saleforce is invaluable, if configured and used correctly

Kommentare: It is an essential tool for medium to enterprise businesses, but it has to be designed well from the beginning. Implemented properly, the executive team, operations, sales leadership, inside sales, direct sales, marketing, and more will benefit.

Vorteile:

HIGHLY customizable. All data fields can be pulled into reporting/dashboards. To implement properly, you have to reverse-engineer what metrics are important to your business. Once you have a comprehensive understanding of the reporting that you want to see then you can build fields, pick-lists, radio buttons, etc so you capture all relevant data. The beauty is that you are not at all limited to the out-of-the-box configuration (which is good, but generic). In the past I have built in lead sources and ROI, appointment setting quality grading, commission reporting, stack ranking, and many other highly customized reports. Start with the end in mind and then find a good implementation partner who can execute on your plan.

Nachteile:

Cost and support at the lower levels. Unless you have (pay for) their premium support, their customer service is not quick to act.

In Betracht gezogene Alternativen: SugarCRM

Warum Salesforce Sales Cloud gewählt wurde: We had not purchased software assurance, and to buy a new box and upgrade, versus moving to the Cloud with all of the associated benefits, was a no-brainer.

Zuvor genutzte Software: Dynamics 365

Gründe für den Wechsel zu Salesforce Sales Cloud: It is far and away the leader. The insight provided is critical to effectively managing a business.

Salesforce on an administrators review.

Kommentare: I can say I had a lot of fun using it as an Administrator. At first, it's very challenging specially for the newbies like handling this kind of application but with daily management and training you'll find Salesforce very helpful not just for the business but also on the personal skill set that I gained with years of using it.

Vorteile:

What I like the most with Salesforce its automation and analytics. It makes our job easier as an admin to maintain the application and and also to manage different end users that rely on its function to deliver the needs of the business.

Nachteile:

The complexity. Sometimes its very hard to do some task since the application it self is designed with such complexity. Sometimes I found it hard to follow some procedure in salesforce specially when handling it for the first time.

In Betracht gezogene Alternativen: Dynamics 365

Zuvor genutzte Software: Dynamics 365

Gründe für den Wechsel zu Salesforce Sales Cloud: I don't really know since I was only an administrator for Salesforce on our company.

One shot solution for Business to maintain Sales and Leads

Kommentare: Experience with salesforce is amazing as it is a place where you get to implement all the out of box functionalities and provide a great solution to the business. The automation tool have made most of the task very easy and in a organized way.
Lightning Components are developed which can display and capture the data from the user which is great .
Most of the things can be done using standard functionalities and if not then we can use apex classes to implement business logic and using that there is no limits in salesforce you can do whatever implementation you can think of .

Vorteile:

Salesforce service cloud a complete package of solution to the business or industry which has there product and sales , Leads , Campaigns etc are included . There are out of the box functionality which helps the business with multiple automation tools etc. There are standard object such as Campaigns , Trade Shows , Leads, Pricebook etc which can directly be used to store the data . There are tools of salesforce such as workflowes , process builder , flows which are used to automate things such as record update or sending a email to the client automatically. We can build lightning components which can be used as a User Interface by the client to add the details and interested area. Leads can be generated through multiple campaigns where a client login and shows interest in some products . Those leads are assigned to a queue or a particular team using Lead assignment rules so that they can work on it and convert the Lead . Salesforce is a cloud based technology so it is available with you wherever you go . The data will be stored in Salesforce itself and there is no chance to lose data of clients . Overall its a great package provided by Salesforce to large business to make things easy for them.

Nachteile:

The lightning experience is really slow as compared to Classic . it usually takes time to reload the website as it is totally cloud based technology . They cn much better work on the user interface to make it real quick as loading the Lightning Components and web components takes time to load . The mobile experience on Tabs is not that great and can be improved.

In Betracht gezogene Alternativen: Microsoft Azure und SAP Concur

Gründe für den Wechsel zu Salesforce Sales Cloud: Because specific to sales this tool provides a complete package . And increasing use of salesforce new features are daily getting added . Overall it is much advanced than any other tool.

Essential and Powerfull syste - If you can afford it

Kommentare: it has been positive. We started with nothing so it's a large change managment component. But i feel it will make a large positive impact on our sales and customer service teams. We are integrating it with other systems (workflow, ERP) to get as much information in one place for our sales teams to be more efficient. There is so much powerful functionality it's taking time to bed everything down but it's a positive step for my company.

Vorteile:

The customisation is incredible. You can change, add, update, reconfigure basically everything. There are so many standard objetcs to play witha nd then you can create brand new ones to fit your requirments. The possibilites are endless. It also has, hands down, the best online system training i have ever seen. Trailhead allows you to pick an area of interest, learn as you go, put your training into practical use in a dedicated salesforce org and then automated testing of what you have completed. Truly world class.

Nachteile:

The possibilities are endless, dauntingly so. The intial configuration is time consuming and there is a lot of knowledge required to get the setup right. Doing it without a trusted 3rd partner is very difficult. It is also expesnive of course but really it's in the "you get what you pay for" category.

In Betracht gezogene Alternativen: Dynamics 365 und SugarCRM

Gründe für den Wechsel zu Salesforce Sales Cloud: SugarCRM didn't fit with our integration strategy and we really looked at best in class. With Dynamics i had a strangely difficult time to actually engage with someone to properly look at the system whih i found dissapointing so i did my own research and pumped for Salesforce.