Replicon Erfahrungen

Replicon simplifies and automates

Kommentare: Very happy. We have only gone live in last few weeks and are working through existing projects to update. Over the next 6 months we expect to see major improvement in business operations.

Vorteile:

The team at Replicon have bent over backwards to assist us with implementation. We have implemented Replicon to consolidate the tasks of around 10 other tools and improve our internal user experience (people completing timesheets). The Replicon install team have helped to implement our current workflows using Replicon functionality.

Nachteile:

Invoicing is proving challenging. Still working on how to make this workflow work for our accounts team.

Excellent Technical Support

Kommentare: Implementation was brutal. Once we were up and running, we've encountered some issues, but mostly due to our own user error. The great part, and saving grace, has been technical support. Anytime we do have an issue, someone is there to jump on a Zoom or call with us and fix it quickly. Ganesh and others have been our lifesavers.

Vorteile:

Their enhanced technical support is definitely worth the money. Being on the west coast in the US, we need assistance at different times. We can call/email/etc. tech support 24/7 and get almost immediate assistance. We use Replicon in limited ways for two reasons. First, you can enter your time online or from the app, making it very easy. Second, we need to track our time against clients' projects for billing purposes, and the Replicon system makes that easy.

Nachteile:

The implementation process was brutal. Because we're an HR consulting firm, we don't need all of the bells & whistles offered by Replicon. We initially planned on using the invoicing module, but the interface with QuickBooks didn't allow for the specificity needed for reporting, so we now export reports and issue invoices through QB. There's a work around for everything!

Replicon/Polaris

Kommentare: Good for small businesses who want to track time, expenses and vacations and manage small, non-complex projects. As soon as you talk about managing larger projects with tasks, resource allocations etc., you quickly come to the software's limitation.

Vorteile:

Good software for Time tracking, expenses et timeoff

Nachteile:

Project management, ressource management.All the project management modules that don't talk to each other cause problems in data analysis and management. The lack of flexibility, the impossibility of configuring it to our needs. The lack of customization according to our business policies opens the door to many errors. The way the software is designed to do its own analysis and interpretation of our data causes incongruities in the data, and it's impossible to turn these options off.

Great Customer Service

Vorteile:

Easy to use and love the Admin Chat support. very fast response and help. [sensitive content hidden] has been assigned to my case multiples times and he is resourceful and efficient and always looks for solution as a rapid way otherwise he creates as case and works on and gets back to you in a timely matter with solutions available.

Nachteile:

Would prefer a neater look to billing report that does not display filters used when creating report.

DVT customer review 26 Sep 2023 (Sick leave issue)

Kommentare: Happy with consideration of improvements, there are some features we require which we found is not possible in the standard version of Replicon. However otherwise find that the applications works well for all other requirements for our Business.

Vorteile:

Customization - being able to add custom fields and report on them without the need of development.

Nachteile:

Daily and weekly submissions which also require approvals. The system also needs approvals to happen on both levels. This is an area we would like Replicon to consider. Holiday calendar changes - tracking by date when an individual moves to a different holiday calendar. Fixed monthly billing - if the system did not need to wait until a month is completed for billing to populate into reports. We had to add a custom field in order to see our fixed type projects billing if we wanted to pull a report during the course of the week.

Replicon opinion

Kommentare: The ease of use and exceptional support provided by this system are truly remarkable. It's designed to be user-friendly, ensuring that individuals can navigate it effortlessly. What truly sets it apart, though, is the outstanding customer support. The support team is consistently available and incredibly helpful, always ready to assist with any questions or issues that may arise. Their kindness and dedication to providing assistance make the user experience even more enjoyable

Vorteile:

The replicon system is a user-friendly and highly customizable platform designed for effortless use and seamless editing. This versatile system simplifies complex tasks, allowing users to easily manipulate and modify various components to meet their specific needs. Its intuitive interface ensures that individuals can navigate through its features with ease, making it a practical choice for a wide range of applications. Whether you're looking to streamline your workflow or tailor the system to your unique requirements, the replicon system offers a straightforward and accessible solution.

Nachteile:

In certain situations, it may not be feasible or appropriate to apply laws from specific countries. This can occur due to a variety of reasons, including differences in legal systems, jurisdictional limitations, or conflicts with local regulations. When navigating such complexities, it is essential to prioritize adherence to the relevant laws and regulations that apply to the specific context or jurisdiction in question

I've been using Replicon software for a while now, and I must say that I am mostly pleased with its performance and features...

Kommentare: Replicon has been a valuable tool for my business operations. Its strengths far outweigh its limitations, and I would recommend it to other businesses looking for a reliable time management solution.

Vorteile:

User-Friendly Interface: One of the standout features of Replicon is its intuitive user interface. Even without extensive training, I found it relatively easy to navigate and get a grasp of its functionalities. Reliable Performance: Throughout my usage, the software has shown consistent performance without any significant glitches or downtimes. It's evident that the team behind Replicon has put in considerable effort to ensure stability. Robust Feature Set: Replicon offers a comprehensive set of tools that cater to various business needs. I was particularly impressed with the flexibility to accommodate my company needs.

Nachteile:

I need to provide complex reports in my company, and I was not able to get support to use the Replicon API in the current version, the same way we had in the older one.

Overall, Replicon has been great for our organization.

Kommentare: Overall, my experience with Replicon is good and I would like to learn more about the systems additional features that we aren't utilizing.

Vorteile:

What we like most about Replicon is the ability to create a detailed way for staff to capture the projects they are working on.

Nachteile:

What I like least about Replicon is sometimes as the administrator, it can be a little challenging figuring out how to do some of the most basic things in the system.

Avis Replicon

Vorteile:

I used Replicon to track all the time spent by my employees and company members. It's good software. Replicon's interface is clear and user-friendly and scheduling is very quick.

Nachteile:

Replicon access on the mobile phone is very slow and has too many limitations.

Time Management

Vorteile:

This application is easy to use because I can manage all my transaction without wasting time

Nachteile:

As of now I have no experience to dislike this application

Time Tracking software

Kommentare: Great - we always call customer service and they always find the best solution for our needs

Vorteile:

Prompt and knowledgeable customer/technical service

Nachteile:

very complex and sometimes it takes time to understand all the available options - requires thorough investigation to understand

Project and time management

Vorteile:

Overall replicon has been a great tool that manages out daily time towards projects, along with vacation time tracking. System is user friendly and has many great features. The support team is also excellent

Nachteile:

Reports should be easier to create but overall the default reports are very helpful

Replicon Review

Kommentare: wonderful. great customer service. Replicon grows easy with our business as we continue to grow

Vorteile:

Great product, easy to use and user friendly

Nachteile:

would like more options for special requests on tasks that fit our business needs

High end project Management Tool

Vorteile:

You can manage time and expenses across multiple projects easily once staff is trained to use.

Nachteile:

Need to customize reports to get the information you need. Sometimes too complex for smaller companies

Excellent customer service

Vorteile:

Customer service is king. Thank you so much for [sensitive content hidden] , Product Support Associate for always being so clear and responsive and a great educator.

Nachteile:

Need to bake in time for support vs. real time. Time to implement did take tremendous amount of time, but the implementation team was responsive.

In Betracht gezogene Alternativen: ADP Workforce Now

Review of Replicon

Vorteile:

The software is easy to use and manage. I can get assistance from Replicon fairly easily.

Nachteile:

Performance issues at times. Some features were removed from Gen3 that were in Gen2 that were very useful for the Administrator.

Time Sheet/Time Off customer service

Kommentare: Always great customer service. I appreciate that.

Vorteile:

I do appreciate the customer service via the phone and the zoom screen share so that I can see exactly how updates are made or how time is entered and approved.

Nachteile:

I think I have to tinker some more to get further info and to answer this question. However, if I could have access to see the employees page so that I can help them better when they ask me questions, that would be great.

Review

Vorteile:

I like the time-tracking, user set up and the access to Power BI report.

Nachteile:

Replicon does what we need. I don't really have anything that I don't like about Replicon

Ease of Use of Replicon

Vorteile:

Time tracking of employees on a daily basis

Nachteile:

I cannot think of negative features relating to the use of Replicon

Replicon review

Vorteile:

Great support staff, always available to help and they are very prompt

Nachteile:

Setting rules in the system for certain time off types can be challenging and require assistance from Replicon support

Custom Workflow and Reports

Vorteile:

Robust workflow that can accommodate our current business processes.

Nachteile:

Difficult to build reports. Need to know which templates to start with to achieve desired result.

Mincore Accounts - Feedback for Replicon System

Vorteile:

Very intuitive and easy to use. Running different types of reports helps us keep track of the hours on each project. The support team is supportive.

Nachteile:

There is nothing I can currently advise that I disliked

Replicon

Vorteile:

Replicon is easy to use and is easy for the company to track their time against projects. Their customer support is excellent and are quick to get problems sorted.

Nachteile:

There have been no problems with Replicon.

Time Management and Project Management

Vorteile:

Easy to monitor and track time and projects

Nachteile:

The new format is challenging to get accustomed to

support team

Vorteile:

timesheet and time-off function, generate report

Nachteile:

facing error when trying to record timesheet