Replicon Erfahrungen

Replicon in public education

Kommentare: Very positive, and substantial savings over similar products that are designed and marketed specifically to the education market.

Vorteile:

We have a mix or contracted and hourly employees. Replicon was able to be customized to our environment, making tracking and reporting of attendance and payroll effortless.

Nachteile:

Nothing immediately comes to mind. It sometimes becomes confusing (at least to me) to correctly set up an employee with the multitude of features available, I almost always lean on tech support for guidance/assistance, which is usually instant.

Excellent Service

Kommentare: My experience with Replicon has been great. They worked through transitioning us to their Gen 3 platform and it went great. Their support was able to fix any problems we encountered with implementation. They are extremely patient with getting us set up with a complicated integration project with another service.

Vorteile:

The support team is excellent and always willing to work through any problem and find a solution to your needs.

Nachteile:

Setting up users can be a little complicated.

Replicon is a great first step

Kommentare: Overall, it worked well. The reports were easy to use. The clocking in and out function for our team was easy to use.

Vorteile:

I liked how easy Replicon seemed to be for our users.

Nachteile:

Price. Some of the product functionality. We desired it to do more than it seemed able to do at the time.

Free from paper timesheet

Kommentare: I can submit, approve and reject timesheet online. Previously I had to submit paper timesheet. so I love this replicon.

Vorteile:

I'm free from paper Timesheet!! I love this online Timesheet.

Nachteile:

When I have some rows, it's difficult to handle screen (of course it depends on my screen size)

Brief review of year 1 experience

Kommentare: Our overall experience has been good. The BI functionality is strong, but requires a lot of figuring it out for yourself. We needed this to overcome some of the non-customizable features that our team didn't understand. For the price, this is what I would choose again.

Vorteile:

The time savings has been significant as we moved from excel-based functionality. Overall the resource and project management features are to our liking.

Nachteile:

The ability to customize project dashboards would help my users.

Great Time Recording for any size business

Kommentare: great business to work with

Vorteile:

A great time recording tool for any size business, scaled up as the business grows. Support team are always quick to respond and helpful. I'm currently using the tool for time sheets for a salon team so it is affordable and effective and makes payroll & time off requests so much easier to administer and track.

Nachteile:

Take a while to get used to the software especially on tasks that you do not do weekly ie onboarding new employees and setting up so I sometimes have a few tweaks needed by the support team which is never an issue and always quick to resolve.

Easy to use

Vorteile:

I like the reporting features, especially creating your own reports. It's much easier than the HRIS system I use in conjunction.

Nachteile:

I wish the bill rates didn't transfer over from project to project. It's hard to track.

Highly recommend, gave my customer incredible insights into their business

Kommentare: Very good experience, the Support team is responsive and really do care.

Vorteile:

Reporting showed us which customers were being visited ( and which weren't) with a customer report we created for them.

Nachteile:

Had to ask support to open up some features, like Dashboard for instance, it's a free feature so should just be there when you sign up.

Robust and Flexible System

Kommentare: Great customer service, very professional, and very knowledgeable staff.

Vorteile:

Like my review title states, Replicon is a very robust and flexible system that can cater to a company's need whether you have office/field staff, full time/part time staff, and anything in between. Being able to customize the system for different use cases and for different types of employees is great. The ability to create custom reports is powerful for data nerds like me.

Nachteile:

It does have some limitations in some very unique case uses, a bit pricey, and requires a yearly saas model. But overall I have no complaints.

Excellent Technical Support

Kommentare: Implementation was brutal. Once we were up and running, we've encountered some issues, but mostly due to our own user error. The great part, and saving grace, has been technical support. Anytime we do have an issue, someone is there to jump on a Zoom or call with us and fix it quickly. Ganesh and others have been our lifesavers.

Vorteile:

Their enhanced technical support is definitely worth the money. Being on the west coast in the US, we need assistance at different times. We can call/email/etc. tech support 24/7 and get almost immediate assistance. We use Replicon in limited ways for two reasons. First, you can enter your time online or from the app, making it very easy. Second, we need to track our time against clients' projects for billing purposes, and the Replicon system makes that easy.

Nachteile:

The implementation process was brutal. Because we're an HR consulting firm, we don't need all of the bells & whistles offered by Replicon. We initially planned on using the invoicing module, but the interface with QuickBooks didn't allow for the specificity needed for reporting, so we now export reports and issue invoices through QB. There's a work around for everything!

A Great Time Management System

Kommentare: Replicon helps us keep track of consultant billing hours which feeds our invoicing process. The system helps enforce policy with regards to number of hours worked, tracking time off, and costing projects effectively.

Vorteile:

Replicon's timesheet system works very well for our professional services company. The reporting is quite flexible and covers most of our needs. The system is easy to use and requires little training for new users. It is a great system that looks very professional, is highly flexible, and helps to reduce business risks associated with client billing.

Nachteile:

Innovation and development life-cycle seems very slow - it takes a long time before any significant features are released or the user interface is updated. New innovation seems to be focused on new modules that you have to pay extra for, but not so much on modules you are already paying for. New version of the product are developed on separate platforms so when you want to upgrade to the latest version, it is an entire migration project, often with a cost. Their billing processes are rigid, invoiced every 3 months - it would be great if they moved to monthly billing with auto subscriptions, and usage based so that you only pay for what you use (rather than buying set licenses and paying for them whether you use them or not)

Great & Easy Software for Small Nonprofit

Kommentare: Overall this is a great system and a huge improvement over tracking hours and leave on spreadsheets. It is easy to learn, easy to use, and easy to customize. It is also reasonably priced. Support is always available when needed and there is never a long wait time. I recommend this product to anyone looking to improve their time tracking for employees.

Vorteile:

Easy to use. Everyone learned how to use it quickly. We have full time salary employees who assign hours to activities as well as interns who clock in and out and get paid hourly - it is great to be able to have both options in the same system. Customer support is always quick to respond and they are able to solve my issues most of the time - the chat feature is really great and much easier than a phone call. I love being able to review all the time sheets and time off easily and employees appreciate being able to keep track of their vacation/sick leave balances w/o having to calculate it themselves. It is also great to be able to run reports every 2 weeks with the interns hours and pay totals. The reminder emails are also helpful and keep me from having to nag employees to submit time sheets on time.

Nachteile:

We keep running into an issue with our time zone because we are in the US Virgin Islands (Atlantic Standard Time) and we do not observe daylight savings. The issue seems to be fixed for now, but I have contacted support multiple times because our times have been 1 hour off on reports and in the system. The issue was fixed every time I contacted support but then days or weeks later, the same issue would arise. I also wish there was a user option for a supervisor to review and approve all time sheets, but not have to complete a time sheet themselves. As far as I know, every user with an account also has time sheets to complete. I also wish there was a way for salaried employees to add their time in/time out of the office in addition to logging hours against activities. We found a workaround by adding comments to each day, but it would be nice if this feature was already included in the system.

Replicon's TimeAttend makes online timesheets convenient, easy and quick!

Kommentare: It met our company's needs by providing an accessible online tool (computer and mobile phones) to quickly capture time worked on projects; it allows our employees to differentiate time worked on billable projects vs. overhead, etc. Replicon's TimeAttend quickly produces reports that show paid time off (used and available), overview of hours worked each pay period by employee, etc.

Vorteile:

I have no complaints about Replicon's TimeAttend. It's SO VERY easy to use, that I could have taught myself! However, there is a "Help" link to learn more about it if I wish. Replicon allows me to enter my hours worked on a daily basis, approve/submit once per pay period, and see when my manager has approved my time work. It also allows me to request vacation with very little effort. I can request less than a full day, and opt to add a reason. It permits me to request multiple days off with one effort -- unfortunately, not all Time & Attendance systems provide that option even if two vacation days are consecutive. Replicon also provided us a brief "trial" that permitted me to test it to see firsthand the ease of use, how easy it was to provide the approval as a supervisor, submit my own time worked, etc.

Replicon

Kommentare: Excellent. The Replicon support staff is very helpful in helping with my requests and any customized reports.

Vorteile:

Sparx USA has been using Replicon for over 2 overs. Sparx was looking for software to automate time and attendance for the staff. The software implementation went smoothly and used on a daily basis by the staff. The software allows the staff to have full visibility of their time and attendance either thru a mobile app or log-in into the website.

Nachteile:

Setting up the annual employee vacation time. It is confusing for a end user based on the validation rules to accrue time correctly. Replicon support was excellent in helping me set-up the staff vacation time.

Replicon Review - March 2019

Kommentare: Overall I have a very pleasant experience with Replicon. Especially compared to other time tracking systems. Hours, time off and vacations are very clearly captured for our entire organization with Replicon. I also really enjoy the custom reporting feature. I have been able to create some very useful reports for easy and quick access to tons of information.

Vorteile:

I like the countless functionalities of this software. I have yet to come across something I couldn't accomplish with it. The reporting feature is great! I am new to using this software and I was able to catch on quickly and am even finding new functions for my team to use.

Nachteile:

Some processes aren't exactly intuitive. I have reached out to the support line for a few things that I couldn't figure out. However they have always been very helpful!

Easy Solution

Kommentare: Absolutely love it, once implemented it just works perfectly with minimal maintenance!

Vorteile:

Replicon worked with us to make sure we had one system that worked for both location that are in different countries and had very different needs.

Nachteile:

We had 3 changes in implementation for who we were working with which slowed things down a bit

Unless one invents a better, more economical time management software, I'm sticking with Replicon!

Kommentare: We have hourly employees who have to track their hours for payroll; We sometimes do civic engagement and have to track lobbying hours; Time off - sick leave, vacation, PTO, bereavement, just to name a few; this software provides a very simple platform for the users to enter all of this information, and for the administrator to extract whatever information they need, whether it's for reports, or just tracking hours or time-off data. And the support team is the "icing on the cake"! Whenever you have a problem, the Replicon support team is available to help you. I really like how they support you to go through the steps on your own instead of taking over and doing it for you.

Vorteile:

This software is very user friendly, it provides all we currently need, and the cost is manageable.

Nachteile:

I like this product and I haven't found anything that I can say I like least about it.

Replicon simplifies and automates

Kommentare: Very happy. We have only gone live in last few weeks and are working through existing projects to update. Over the next 6 months we expect to see major improvement in business operations.

Vorteile:

The team at Replicon have bent over backwards to assist us with implementation. We have implemented Replicon to consolidate the tasks of around 10 other tools and improve our internal user experience (people completing timesheets). The Replicon install team have helped to implement our current workflows using Replicon functionality.

Nachteile:

Invoicing is proving challenging. Still working on how to make this workflow work for our accounts team.

Great tool for a growing Company

Vorteile:

It's easy to use. We are able to customize our employee information, run reports and then analyze for our internal use.

Nachteile:

The only thing I would like to add is the ability to be able to attach a document onto the comment box on the Booking Approvals. Besides that, we love all the features.

Replicon is a Nimble, Accurate, and Powerful Time-Tracking Software

Vorteile:

Replicon is a user-friendly, time-tracking platform that is nimble, accurate, and powerful. Replicon's clean interface and intuitive hierarchy renders time-tracking tasks manageable for small companies, where HR is one of many functions under a sole manager. PrepMatters has found Replicon especially helpful in tracking accruals for paid sick leave of part-time employees. We're happy to give Replicon a shout-out!

Nachteile:

It took us longer to get set up than we had planned, but after setup and training, we've been good to go.

time and time off tracking made even more painful

Kommentare: Our organization uses Replicon for time tracking and management of paid time off. Overall, it is clunky software that does not facilitate the process for either.

Vorteile:

I honestly can't think of any. I guess it's nice that you can see your time off balances. I don't have more to say.

Nachteile:

My complaints are probably more about the mobile app than the web software, but neither are wonderful. It's just cumbersome software to use. In the mobile app, getting it to retain a new project code seems impossible. Time off is bad in both. It keeps track of balances, but it's never clear whether that balance includes only available hours, pre-scheduled hours, etc. And it doesn't integrate with your Outlook calendar, so after a time off request is approved, you still have to manually update your calendar. And when taking a half day, there's only the option for a "start time." Sometimes I am taking the morning off, or working a chunk of the day, with some time off in the morning, some in the afternoon. The mobile app refuses to let you use a swipe keyboard to put in notes. There is no way to put in earned comp time, so there's no tracking of that bucket, which is aggravating.

Replicon

Kommentare: The support system is great, the team will go above and beyond to help you and ensure your needs are taken care of, the ease of use, made this partnership a no brainier for us.

Vorteile:

The ease of use, the system is superb in the way it allows our employees to clock in and out from the fields, the different activities, departments are a great help for our business that has many areas in which we separate our labor. It is of simple use and we love that the app can be downloaded into mobile phones and tablets for our team to carry with them into the different areas of our work.

Nachteile:

the reporting is not as detail as we would like it, meaning, it does have many reports and they will customize whatever you need, is just the having to go through support to have them do that for you, but Support system is Amazing.

Replicon Review

Kommentare: We have had an excellent experience with Replicon and the utilization of this software has dramatically improved our Project Management capabilities and streamlined project financial tracking.

Vorteile:

Once we used the software enough, it provided the means to accurately manage our project financials.

Nachteile:

It would be beneficial for Replicon to offer one-on-one training on customizable forms. There are alot of forms provided and many more available. Helping clients understand how these forms can be modified to suite their needs would be beneficial. Our experience has been that then online help offered is generic and it is difficult to learn on your own.

Replicon for the win!

Kommentare: I used to track employee time off and vacation on excel. Now that we use Replicon this process of tracking employees time off and vacation is done automatically! The ease that employees have to be able to view their time on an app or their computer is such a benefit, to them and to me as a manager!
If we ever have an issue with something not flowing like it should, we get on chat and they are so quick to help and the problems get resolved!

Vorteile:

Very easy to use. If there is ever an issue, I jump on chat and get help right away! I love the use of the app and the website.

Nachteile:

I do not have any complaints about this software.

HR Generalist

Vorteile:

I like that the feature is easy to navigate, whether the user is an employee, supervisor, or administrator. As an administrator, the "proxy' feature is invaluable because I can see what the employee sees as I try to troubleshoot the situation. I also like that all the various time off accruals can be viewed easily on one page. I also like that there is an app that goes with the system.

Nachteile:

While I think Replicon has a responsive and knowledgeable support team, it can be frustrating receiving 3-5 calls about the same ticket - even after the ticket was marked resolved. While I appreciate Replicon's willingness to assist customers, it would be better if the representatives checked to see whether the ticket was still open before reaching out.