MEX Maintenance Erfahrungen

Casella Mex Casella

Kommentare: Casella Family Brands initiated the use of Mex in 2007 "Just to help us with Maintenance", Who would have thought of the wide usage & power of the system now, The Business has grown considerably & Mex has adapted & grown with us from the early days of 10 users to now having 225 users, the business was on 1 site now we have multiple sites looking after maintenance function of 150+ maintenance staff & an asset register with over 10,000 assets. All functions of the Mex System are utilized from the requesting process & approval to the acquisition of parts & final Scheduling, A comprehensive history has been developed which we now have as a resource to use on reporting regulatory requirements & in moving the maintenance function forward strategically. The system may not be the biggest out there but its ability to be adaptable to our designed maintenance program whilst keeping a robust user environment is invaluable in running the day to day maintenance function, Mex is now in the centre of all the maintenance functions on all our sites giving us control of all our labour, materials, running costs & information.

Vorteile:

Its ability to adapt to our changing maintenance function while withholding a robust user environment.

Nachteile:

The systems scheduler is clunky & needs improvement, eventually as every user continues down the path of true jobs control the scheduling of the workload must be the pathway to this result.

An awesome easy to use maintenance system

Kommentare: very good

Vorteile:

Easy to implement, and learn. Does all the preventative planning and speeds up the re-occurring purchasing

Nachteile:

No long term asset management functionality. I would like to see this implemented into MEX, so you can plan long-term improvements and capital replacements using MEX for major work at least 3-10 years ahead. Also no PM and asset criticality in system.

MEX at Golden Bay Cement

Kommentare: MEX are quick to offer solutions, but do not always listen to the Customer. Time will resolve that as the relationship between the new Maintenance Manager and MEX evolves.
Integration has proven difficult and there are still issues to be dealt with. GBC is actively working on a plan to address issues and tighten up the integration performance.
There is great scope for improvement at GBC, and there is a plan to address that. There is a lack of both ownership and understanding below the Maintenance Manager, a legacy of the previous Maintenance Manager. Again, GBC is working to address that.

Vorteile:

The software is simple in nature. This makes learning the product easy, and training is accomplished with minimum fuss. The application is solid, the releases (Builds) are reliable. Support is top notch, and very responsive.

Nachteile:

GBC did not make a great job of establishing their deliverables for the software. As a result, the product has been slow to deliver a lot of the benefits which are clearly there for the taking. A change of Maintenance Manager so soon after go-Live did not help GBC in achieving its goals either, but that is being addressed by the new Maintenance Manager.

Good but...

Kommentare: The software is full of great features, however they are only as great as the information that goes in, which can sometimes lead to frustration. We use MEX to run our stores (although no ordering happens through MEX unfortunately)
We also use the Preventative Maintenance in a big way, and some features are still struggling to be realized (for instance, the hierarchy of PM's)
However, when good information is input consistently, fairly consistent results are output.

Vorteile:

Good features for stores and preventative maintenance etc. Lots of information and recording of history is possible. Great to be able to add photos and all sorts of information in behind stores items, or work orders.

Nachteile:

Often can be running slow and a bit clunky. Some features are not user friendly/intuitive to use (e.g. exiting a field in order to save) Building custom reports is way over-complicated for someone without the correct training. Certain stock reports do not work, as they seem to have been installed or set up incorrectly.

Mex Administrator

Kommentare: The team at MEX are very helpful and obliging. They are quick to respond to requests for help, and in the four and a half years of administering MEX through full implementation cycles, I don't think they have ever said 'we can't do that' to calls for product customisations.

Vorteile:

MEX Maintenance is value for money, easy to set up and implement. It's intuitive to use for the end user. The product allows for a lot of nifty user customisation functions which enables the support of client management of work processes.

Nachteile:

Setting up security is a necessary evil for any system. While MEX is easy to set the security for different user groups, it is a bit difficult to get an overall picture of what security has been set for each group without clicking though each menu option and screen.

Mex user, spare parts and WO's mostly

Kommentare: Our program was setup by an office junior, not an experienced user, therefore it's not setup right and it's too complicated for anyone to risk changing / correcting it. As such we use it the best we can, but don't tap into a tenth of the functions we should be using it for

Vorteile:

relatively straight forward to use. THE BETTER the initial SET-UP the better the end product and usability. (for clarity, I'm supplying feedback on the Mex system of a company I contract too. They have 200+ employees)

Nachteile:

Would REALLY like to see ways of simply uploading from an excel spreadsheet for Work Orders. By this, I mean clear to see how the current Mex data base is setup i.e. First column (or field) is x, second field is Y etc. That way, I can arrange MY EXCEL spreadsheet correctly before uploading

MEX User Review

Kommentare: Great system, easy to use and very user friendly
In my previous role I used Mainpac and the difference between the 2 systems is chalk & cheese, MEX is the better system by far in my eyes

Vorteile:

I used MEX some years ago when it was first being introduced and found it to be really easy to use back then. I am now using the product on a daily basis to manage multiple sites for all of their Maintenance needs from Preventative Maintenance to Purchasing the system has a lot to offer. The reports available in MEX allow

Nachteile:

I dont really have any problems or dislikes with the system, anything I'm unsure about only requires a quick phone call to MEX to assist in helping me sort this out

Easy to use system. Great support and service

Kommentare: MEX is a great program and very easy to use.
The staff are friendly (that's you reception ladies) and very informative and helpful (support guys).
The front end platform looks great, is easy to navigate, and I like that you are able to set permissions to allow or restrict access to certain areas.
I particularly like the ability to take MEX with you via the iOS app.
As with any program there are occasional glitches or issues, but the support staff and developers do a fantastic job sorting things out where they can.
I would highly recommend MEX for anyone in the market for a good CMMS.

Vorteile:

The support and assistance you get from the MEX staff. I believe that is key to any good program.

Nachteile:

Nothing. I really enjoy using it.

Mex Review 28/02/2019

Kommentare: MEX is a good asset and maintenance management tool. if it's programmed and used correctly.

Vorteile:

Well designed and easy to use once you've received the training

Nachteile:

Often the work order list and request list just spins around and won't open. MEX are unsure what the problem is. This had had a significant impact on the users at the time. the 250 reports that are provided with the initial set up are really a waste. you need to generate 3 reports to get the information you need and some of them don't even work. I don't think MEX should advertise thay have so many reports to potential customers as they're really not very good.

Ease of use

Vorteile:

It's an easy-to-use system that is not overly complicated and can easily follow a process with minimum steps. We do have young and old school guys and across the board, all are happy with use of system.

Nachteile:

There is not much to say here, only have pros on MEX.

Mex adaptability

Kommentare: We not only have used Mex to record work completed, we have started to and will continue to develop reliability and analysis of equipment and product production to identify where the company can improve.

Vorteile:

The equipment we use to produce our products are of a wide variety with a fair bit of difference to account for. Mex as a CMMS product was adaptable to meet our requirements. Reporting and data entry design can be customized to easily get the information required without much preparation.

Nachteile:

Would like to be able to use Minor Job Codes in reporting

Good, fit for purpose CMMS

Kommentare: We use Mex in 14 sites across the group and have found it to be an excellent tool to help manage our maintenance processes. I would recommend this software to anyone that wants a simple to use but customisable CMMS.

Vorteile:

Straightforward ease of use, can customise to a relatively high level, and on phone support is superb.

Nachteile:

It rarely does have a glitch. I think it is mainly our internet connection. A quick restart though and all is good

Barcoding in MEX

Vorteile:

Firstly MEX is user friendly, very easy to navigate through all the modules. Mex catalogue for spares is extremely important to us and is easy to set up and maintain. Currently introducing barcoding to our catalogue. Customer support is clear & very helpful when required.

Nachteile:

My experience with this software over many has always been positive & at this point I am struggling to identify an area in MEX that I like least.

Masonic Care MEX Review

Kommentare: I have found MEX to be confusing at times compared to other systems that I have used.
We use MEX mainly to issue work orders to outside trades & in-house Maintenance personal, we then receive invoices from the external trades which we input into MEX, I find we seem to be having to double up on the amount of information that is required, ie you have to input the same information over various pages when you would think it would self generate onto these pages. This in it self is rather cumbersome & time consuming, or else I am doing something wrong.

Vorteile:

The ease of use when set up,

Nachteile:

Very clunky set up, information drops off the system with any apparent reason.

Highly recomended

Vorteile:

I have worked with many different maintenance systems but none are as user friendly and flexible as MEX

Nachteile:

there is nothing to dislike. it is easy to use

Custom Module

Vorteile:

The software itself is quite easy to use when creating a custom module, it has allowed our business to start to combine our Preventative Maintenance with our Quality system enabling our crews easier access to all the information and tools they require to complete their roles.

Nachteile:

Custom Modules have limited space to populate Custom Modules limitations - unable to have an item inserted into the module such as a Matrix or picture.

easy to move around

Kommentare: I like the feel where you have the power to acquire reports from the data that has been entered so that the business can be business decisions promptu

Vorteile:

The one thing I liked most about the software was that it can be accessed easily via web browser at any point of time I wish to access from my desktop.

Nachteile:

The administrative part of the software is pretty complex that it needs to be studied carefully so that no mistakes is made. But overall the software is pretty neat.

MEX Maintenance Review

Vorteile:

LOVE THE EXCEPTIONAL SUPPORT - ONLINE VERY KNOWLEDGE, ACCESSIBLE

Nachteile:

NO OTHER SUPER USER - KNOWS THE PROGRAM AND NO IMMEDIATE ONSITE TRAINING.

Danny Dang

Kommentare: Engineering maintenance

Vorteile:

Mex is quite easy to use and provides rich functionalities for manufacturing maintenance.

Nachteile:

SQL efficiency - need to improve SQL that are used with Mex App.

Feedback

Kommentare: Very positive

Vorteile:

Ease of use, access, licensing model

Nachteile:

No, not on the software itself but stronger guidance from the consulting team in areas like set up of naming conventions and asset hierarchy would be great.

MEX Review

Kommentare: Overall a very positive experience and am very happy with the software so far

Vorteile:

Ease of use Ability to customise almost anything Customer service

Nachteile:

Unable to remove unwanted tabs in 'Asset Details' (may be user fault on our end) Asset register listing resets order after selecting 'Details' button and returning to Asset Register screen Unable to alter details included or not included on Work Order form (may be user fault on our end)

CMMS Implementation with no maintenance experience.

Kommentare: Overall MEX is the designed and supported the way all software should be.

Vorteile:

Logical format, easy to use, useful help index and accessible on call support.

Nachteile:

The thing a like the least is the User Security set-up

MEX Review

Vorteile:

It is easy to both set up a new Asset and then manage the work associated with this Asset

Nachteile:

Would be more efficient to have hyperlinks to the Work Orders To be able to see both live and Historical Work Orders simultaneously would be helpful

A reasonable package, not great for small business

Kommentare: MEX is a reasonable product
It has been a reasonable way to start digital maintenance planning for us

Vorteile:

Reasonable price Relatively intuitive to use

Nachteile:

Too complex for a small business Hard to navigate Not user friendly The support from MEX is passive and reluctant

MEX Review

Kommentare: Assigning and documenting a Preventative Maintenance Programme that is audit friendly has changed us fundamentally.
The more we use it the better the system becomes.

Vorteile:

Very well designed and captures all of the functionality we require to validate our Preventative Maintenance Program.

Nachteile:

So comprehensive. You absolutely need an appropriate level of training to use it properly. You can't wing it.