Über RentMaster

RentMaster rental management software for party rentals, event planning and equipment rental businesses. Free 30-day trial available.

Erfahre mehr über RentMaster

Vorteile:

RentMaster is very easy to use and keeps tract of what is out in the field rented and duration of rental, and what I have left in the store/warehouse to rent.

Nachteile:

The lack of accounting features and adequate financial reporting. Sub-rental management needs work.

Bewertungen zu RentMaster

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,8
Kundenservice
5,0
Funktionen
4,8
Preis-Leistungs-Verhältnis
5,0

Weiterempfehlungsquote

9,6/10

RentMaster hat eine Gesamtbewertung von 4,9 von 5 Sternen basierend auf 26 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (26)

Suren S.
CEO in USA
Unterhaltung, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

The best rental management software out there.

5 vor 5 Monaten

Kommentare: RentMaster has allowed our company to grow from a business with revenue under $1,000,000 to over $5,000,000 annually. The program has scaled with us over many years and we are still working to make it better and add more features for our business.

Vorteile:

Scheduling, availability, easy of integtration with email, CRM, and accounting all made RentMaster the best choice for us.

Nachteile:

The developer is extremely busy making the software better constantly for all his customers, he may need to hire a little more help. :)

Daniel T.
Associate Director Campus Recreation in USA
Hochschulbildung, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Exceptional Customer Service

5 vor 5 Monaten

Kommentare: We have loved working with the RM team [SENSITIVE CONTENT] is so responsive and always willing to brainstorm solutions. Any problem we have ever brought forward he has given 110% of his efforts to solve.

Vorteile:

Easy to use, grows with your operation and you have the best customer service on the planet!

Nachteile:

We have had a few minor glitches such as the package tab disappearing temporarily.

Dean J.
owner in Neuseeland
Eventservice, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Rentmaster

4 vor 4 Monaten

Kommentare: you can not fault the back up service. very efficient and helpful.

Vorteile:

Moving to Rentmaster has been the best thing ever. it saves me hours of replying to emails. the orders just drop in 24/7

Nachteile:

the system is in two parts for the online version, one is desk top and the other online. the online version is not really user friendly for day to day use but the desk top is. down side is you need to be in the office to use it.

Sandy C.
Owner in USA
Verbraucherdienste, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Sandy

5 vor 5 Monaten

Kommentare: Great! [SENSITIVE CONTENT] always get right back to me.

Vorteile:

Easy to use for a rental business. I also like that it link to my website and the customer can book from the website.

Nachteile:

I have a hard time sinking product to website

Tonya F.
Manager in USA
Eventservice, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Improved business processes and productivity.

5 vor 9 Monaten

Kommentare: Prior to RentMaster our inventory management system and invoicing system were not able to sync with our finance software. In addition to that, we could not process payments directly in our software, making it more difficult to keep track our Accounts Receivable in an accurate way. Rent Master has reduced our time in processing payments exponentially, as we process through the program directly and do not have to add payments in after processing in a separate application. Additionally, we are able to get our rental agreements sent off directly from the program and signed electronically through the partnership program Sertifi. This has helped us have leverage on accounts that attempt to not pay. We've also benefited with the internal communication functionality. When we receive calls for a specific customer/order/quote we take office notes. This helps us track changes that took place, or track information that is needed for the order, in one location for that order where everyone in the business who can access orders can see and be updated in real time. Finally, the customer service is the best in the business. They respond in a timely manner and take care of any questions/issues you have, always with prompt resolution.

Vorteile:

This software if all inclusive. It syncs with Quickbooks, while allowing us to have a separate functionality for inventory and order processing. It assists with scheduling and has improved our work flow with everything we need in on place and we have been able to sync it with our website and added website functionality that allows us to process quotes and orders even faster.

Nachteile:

It would have been nice to have a training manual or video tutorials to introduce new employees to the program and get them started. However, after training multiple people on the program, the ease and intuitively of the program has made even those with moderate computer skills able to use this program effectively.

Peter A.
Owner / Manager in USA
Unterhaltung, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Best I've Tried

5 vor 5 Monaten

Kommentare: In 2015 our company AALT had expanded beyond the capability of our hire software system at the time, we tried several types of hire software and most were expensive and really inadequate and support mostly non-existent, then we came across RentMaster which was stable and managed everything we needed. Being in Australia I was reluctant to try it however the RentMaster staff really have it together, we needed a few changes to forms and formats they were happy to help and our system has run flawlessly since its installation in 2016. These guys are worth every cent you pay and I would recommend them to anyone running any kind of hire or service business.

Vorteile:

The most important part of RentMaster for me was its ease of use my staff, they were able to grasp it after just a couple of days. RentMaster have nailed ease of use in this respect.

Nachteile:

RentMaster could of come with a quick reference guide to get you started as the administrator of the system several things were trial and error for me however overall not to much of a issue.

John B.
sales support in USA
Rundfunk, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

RentMaster Review

5 vor 5 Monaten

Kommentare: RentMaster has been essential in tracking our equipment over the years. We do a huge event annually (along with our normal rental customers) that has streamlined our procedures. This has been crucial for tracking down lost equipment. They have been able and willing to accommodate almost all of our requests for enhancements. This is our highest praise for our overall experience.

Vorteile:

Ease of use. Flexibility - we are able to set up, make changes as needed to fits or needs. Shows us when inventory is short for future orders. Easily create custom reports. Keeps track of late orders Checking in and out items is quick and painless Adding inventory is quick and painless We are able to use off site Multiple stations can be used simultaneously and in multiple locations Duplicate orders easily Quotes can be transferred to orders

Nachteile:

I asked my co workers if they could think of any cons. None came to mind. If we have an issue or would like a change we just request Rentmaster to make any possible updates.

Melissa C.
Financial Manager in USA
Eventservice, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Can't imagine a better Rental Software Solution would be possible

5 vor 4 Monaten

Kommentare: 10 out of 10.

Vorteile:

This software was easy to implement, easy to learn and I can't say enough about their customer service. I've recommended it to a friend who recently started their own table solutions rental company.

Nachteile:

I have zero negative to say about this software. I would give it a 10 out of 10 in every instance. If there was something we needed out of the software that we weren't able to get, I would reach out to their customer service and within a very short time I had my solution.

Sylvia V.
Manager in Kanada
Eventservice, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Fantastic Rental Management Software

4 vor 5 Monaten

Kommentare: Fantastic! No regrets, and we've been using it for almost 10 years. Every time there has been an issue, or something we couldn't figure out. Garik has been able to help.

Vorteile:

[SENSITIVE CONTENT] provides fantastic customer service, with very quick turnaround times. One-time cost to buy software. Data sits on our own machine, so we are not dependent on internet to access it, and don't need to worry about third party security of our customers' information.

Nachteile:

The software is not always intuitive to use. Several times we have created workarounds to meet our needs, only to find the function was already integrated into the software.

Brian T.
General Manager in USA
Unterhaltung, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

RentMaster is great for any rental business

5 vor 5 Monaten

Kommentare: Our business has been using RentMaster for over 10 years and it has been great. Several times we have thought we wanted to switch to another vendor, but we always come back to Rentmaster. Even with some of the fancy features the other software has, RentMaster is still a more powerful system and easier to use.

Vorteile:

Excellent support from the developer. Software is much easier to use then any other I have used, and I have tested all the other rental software out there.

Nachteile:

It does need some more automation, and customization improvements

Stacia B.
Office Manager in USA
Eventservice, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Updated Review after 4 Years of Use

5 vor 3 Monaten

Kommentare: RentMaster provides excellent customer service. Its definitely worth the price, and the Sertifi feature has helped immensely with timeliness of signed contracts. The inventory system is easy to use once you get the hang of it. You can also incorporate quite a bit of customization.

Vorteile:

RentMaster's customer service is beyond the norm. Even after 4 years of using this software (and not paying anymore than we did at our initial investment), Garik makes a point to answer any question or discuss any observation quickly and without complaint. It's so refreshing to always know we are dealing with someone who strives to take care of us. We did have some growing pains when we transitioned from using excel spreadsheets to using RentMaster, but we have a good system down now which we use every day. Duplicating previous orders is simple as is adding new customers. It's easy to change rental prices and customize different aspects of the software. RentMaster has become an important and integral part of our business.

Nachteile:

When we started with RentMaster, we had a lot of challenges to overcome. RentMaster went above and beyond to help us tailor their software to work for our business. So I suppose our only "con" would be that it's not like we hit the ground running when we switched to RentMaster. As long as you are aware that it will take time and patience to learn how to get the most out of making RentMaster work for your business, RentMaster can and will work well for you eventually. It just takes a lot of work in the beginning.

Matthew L.
President in USA
Eventservice, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Must have for any size party rental business!!!

5 vor 3 Jahren

Kommentare: RentMaster is the backbone of our business. We use it to track inventory availability, our online reservation system runs on the RentMaster platform, and we schedule our operational staff to jobs on it. We use the countless reports that RentMaster can generate to help us project staffing needs, make informed decisions on equipment purchases, and develop marketing strategies. I can't say enough about what rep and RentMaster have meant to our business.

Vorteile:

We have been using RentMaster for about 15 years now, and we could not have asked for a better company to work with as we have grown. The software is an indispensable part of our business. Our needs are an ever-evolving thing, and rep listens to our thoughts, provides honest and implementable feedback, and helps us learn us get the most out of the software. I can honestly say that our business would not be able to operate anywhere near as efficiently as it does today without RentMaster!

Nachteile:

I have no negative feedback to provide. Whenever there is "something more" we are trying to get out of the software, rep has always been there to help us either learn how to better use the software or has taken our feedback into consideration for future updates he releases for the software.

Kim D.
Owner in USA
Verbraucherdienste, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Technical Assistance

5 letztes Jahr

Kommentare: Highly recommend RentMaster to business! You are AWESOME!!

Vorteile:

I am a small business owner and have used RentMaster since 2015. I rely on RentMaster to track inventory, customer details, creation of orders, bookkeeping, etc. I rarely have issues with the software. If I have difficulty it is an error on my behalf. I recently had a situation and contacted RentMaster. I immediately had a response and my technical issue was resolved in an expediated and professional matter. It is reassuring to know that this software continues to be reliable and an essential workhorse of my business. Thank YOU RentMaster!!

Nachteile:

I would not change anything. All features sync effectively and the tracking of orders, inventory and reports/statistics reliable for my business needs.

Sharon M.
Owner in Irland
Eventservice, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Working with rent master for 14 years now

5 vor 5 Monaten

Vorteile:

Rent master is very user friendly. It's all the functions we need to operate our business efficiently day to day. Customer support has always been great.

Nachteile:

Overall works well for us. Would be great if there was a feature where breakages charged to customer could automatically come out of inventory by adding to their rental instead of adjusting manually each time.

James R.
Owner in USA
Eventservice, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

A Big Recommendation

5 vor 5 Monaten

Kommentare: I have been using for the last 2 years. Started with other a few free trials, but we eventually went ahead and purchased it.

Vorteile:

It’s easy and navigational to use. So far not any problems.

Nachteile:

Using RentMaster ER, I feel as though there should be more features under the customer information tab. Payment terms, a do not rent tab etc.

Josh P.
Office Manager in USA
Einzelhandel, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Amazing Company to Work With

4 vor 5 Monaten

Kommentare: Before we started using RentMaster we were using pen and paper. The fact that the program is very reasonably priced, knowing where our property is, plus the fact that the company is great to work with makes this a great investment.

Vorteile:

Easily know where your property is at any given time.

Nachteile:

There has been issues with items showing on rent that are not on rent (has happened 3 times in over 2 years). Normally within 15 mins it is resolved by reaching out by phone or email.

Francis j D.
Owner in USA
Eventservice, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Party Rental Equipment

5 vor 5 Monaten

Kommentare: We have been very pleased with the overall quality of the program and the fact that it was an outright purchase, NO recurring monthly charges like several other software programs have.

Vorteile:

RentMaster is very easy to use and keeps tract of what is out in the field rented and duration of rental, and what I have left in the store/warehouse to rent.

Nachteile:

RentMaster is somewhat confusing to me when it was time to update (add/subtract) an inventory item.

Luis E.
owner in USA
Verbraucherdienste, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Rentmaster is our go-to

5 vor 5 Monaten

Kommentare: Outstanding product with outstanding customer service

Vorteile:

This product is easy to use and it gets heavy use in our office. It's easy for new employees to start using it right away. The customer service is fantastic - quick and efficient.

Nachteile:

In the quote mode, it's not possible to see which customer also has a quote for the same equipment - although that feature is possible in the order mode

Rory M.
Ownet in USA
Unterhaltung, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Best system ever

5 vor 5 Monaten

Kommentare: Rentmaster was one of the first rental software systems in my industry. They were great to work with in setting up their system. They have tweak and customized for our special needs.

Vorteile:

Product is very easy to use. Have used Rentmaster since 2007. Support is very helpful and accommodating.

Nachteile:

Concerned about the system if [SENSITIVE CONTENT] unavailable.

Jan K.
Owner in Kanada
Unterhaltung, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Reliable

5 vor 5 Monaten

Kommentare: Managing outgoing and incoming equipment, lost items and tracking equipment.

Vorteile:

Inventory management and check in/out process is very smooth.

Nachteile:

The lack of accounting features and adequate financial reporting. Sub-rental management needs work.

Hilary C.
Manager in USA
Eventservice, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

RENTMASTER the best Rental Software

5 vor 5 Monaten

Kommentare: I love RentMaster it is easy to use and do everything I need.

Vorteile:

Very easy to use, does just what is needed and the customization is great.

Nachteile:

Wish they was the ability to auto bill for those rentals for are out for extended rentals.

Kayla G.
OWNER in Kanada
Eventservice, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Very satisfied

5 vor 5 Monaten

Kommentare: very good, [SENSITIVE CONTENT] is fantastic to work with and always goes above and beyond to solve any problems.

Vorteile:

Inventory management

Nachteile:

i would like to be able to divide the daily lists easier

Dennis S.
President in USA
Unterhaltung, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Rent Master

5 vor 5 Monaten

Kommentare: Excellent highly recommend

Vorteile:

We have used Rent Master for many years and the support is always there and available. The software is easy to teach to other users and produces a high-quality event agreement. Changes can be incorporated without any problems

Nachteile:

Our industry has changed over the 26 years we have been in business. It is difficult and a challenge to keep up with everything that users want and expect in a software product and yet keep it affordable. Garik has done an excellent job of making the product fit our specific needs.

Maria V.
VP in Kanada
Unterhaltung, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Rentmaster makes day to day functioning easy!

5 vor 5 Monaten

Vorteile:

Easy to implement, customize and track inventory and customer data.

Nachteile:

The only feature needed would be compatibility with Mac OS .

David M.
MANAGER in USA
Unterhaltung, Selbstständig
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Great product

5 vor 5 Monaten

Vorteile:

Easy to use. Love the product. Use it every day

Nachteile:

not mac compatible