Bewertet am 4.7.2011
A great service provider.
Kommentare: I would definitely recommend CCDS to anyone who is looking for a solution provider that deliver results and the peace of mind that comes with a reliable provider.
Vorteile: CCDS' solution is very flexible, reliable and their technical support is by far the best I have dealt with. They have very good understanding of call center environments and have been able to advise me on how my business can benefit most from the technology.
Nachteile: It is not the cheapest solution available, but given my experience with other providers, the slightly higher cost is well justified.
Bewertet am 24.3.2009
great, reliable and flexibile service for fraction higher costs than in-house system.
Kommentare: great, reliable and flexibile service for fraction higher costs than in-house system...you can't go wrong with this.
Vorteile: CCDS system has proven to be very intuitive,flexibile, expandable, with great support, shared knowledges and experiences, user friendly, easy setup, low system requirements (works well on older computers),
Nachteile: bit higher cost of hosted system comparable to in-house.