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Voll funktionsfähige, kostengünstige und nutzerfreundliche Software zur Betriebskostenabrechnung von Versorgungsleistungen für kleine Städte und ländliche Wassersysteme.
Very good service, I love the problem it is easy to operate. If i can do this program anybody can.
If i get stuck i will call Terri, and end up saying duh.
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WaterWorks
Kommentare:
I used the program in billing for the Village for close to seven years.
The program was easy to install and enter customer information.
The only problem I had was getting rid of old accounts.
But, the lady I dealt with, 'Terri' was great at helping me solve my problems. John, the boss, well he was plenty patient with me and took the time to help. I dealt with Terri, mostly, and she is on the ball and patient as well.
I think they could include a couple of things, but overall the program gives what is necessary for billing and records.
Happy customer
Kommentare: Highly recommended!!!
Vorteile:
I have used the WaterWorks program since 1993. I have always found the software to be user friendly, easy to learn, easy for me to train others to use. Their staff is always so helpful and willing to assist you that it has always made it a joy to work with them. I am very grateful that we have their software and great customer service!!! Thank you LMS!!!
Nachteile:
Can't think of any.
Use at your peril! System was inoperable in many areas and support lacking
Kommentare: Since September 2015 we have attempted to get minor issues resolved (concessions, address errors etc) to commence using the software. No service! No billing! No support! When we raised a query we were terminated!
Saves lots of time and can be run from anywhere
Kommentare: We looked at a number of systems on Capterra and love Electricitybilling.com It is used to bill tenants use of electricity. Customers all pay online with credit card facilities and the bills are nice colourful and informative. The workflow that has been added means customers enter requests directly into our system.
Vorteile:
Just need my internet browser to run it
Nachteile:
I need a password to login to it. They say thats a requirement for security compliance.
Amazing Software
Kommentare: This software is very easy to understand, quick to learn how to use, and if you ever have any questions what so ever, no worries, they have the best Customer Service. Its not just like calling for help with a company but calling for help from a friend. When I call Terri its like getting personal help from a friend who knows everything about my company as well as me as a person. I have never or will never plan to switch to anyone else. Thank Goodness for WaterWorks!!!
Great for billing HOA for electricity, water, sewer and trash
Kommentare: regular improvements, lots of features, easy to use. Being on the internet means all the updates happen in the cloud and we just open our browser and the system is there. i can do bill runs from home if i need to. this is great as sometimes bill runs fall on the weekend and i want to be with my family. invoices are full colour and i can automate sending reminders and sms. what i like most is that they keep enhancing it with new features to save time .
Awesome Customer Service
Kommentare: The product is good, but the Customer Service is AWESOME! Our Rep is Teri, and she is always very willing to help, has the right answers and follows up on all requests. We appreciate her so much! WaterWorks allows our City to seamlessly bill our patrons monthly, and typically if there is a problem with the billing it is on our side, and not based on the product. We are very satisfied, and we wish all of our software was as easy to use.
I am new to billing utilities and I am so glad I chose WaterWorks.
Kommentare: I knew nothing about billing for a rural water system and chose this software because of good reviews. I am so glad I did, this software is very user friendly even for newcomers! The customer service is excellent. I called several times after set up with questions and Terri was so patient with me and if I had to leave a message or she was helping someone else when I called, she always calls back very quickly.
My Experience
Kommentare: LOVE it, LOVE It, LOVE it
Vorteile:
Love this program. I know if I can't remember or can't figure something out my trusted buddy (Terry) can. She is a phone call away & is always so nice - no matter how many times a day I may call her.
Nachteile:
Wish their could be another way of dealing with accounts other than adjustments
Fordland city
Kommentare: I highly recommend this company. They are always trying ways to improve to make it better.
Vorteile:
This system is the best I have used. It's very easy to follow and if you ever have a problem you can call and talk to someone. Easy to add people and disconnect.
Nachteile:
I really have nothing bad to say about the whole system
LMS WaterWorks
Kommentare: LMS Waterworks is an awesome software to use for your utility billing. The customer service is phenomenal, Terri and John are very knowledgeable they will help you in any way, taking all the time needed for YOU to understand everything and every question you have will be answered.
City Clerk
Kommentare: I have thoroughly enjoyed working with Terri. She is a very pleasant, knowledgable person to work with when I have issues. The software is very user friendly, and when there are needed Improvements or programming issues they are concerned and work on the.
WATER WORKS SOFTWARE
Kommentare:
This is a great software program we have used it since 2006
It is very user friendly and Terri and John are always there if you have a problem
I would highly recommend this program to any utility that is looking to improve their
billing software
Certified Municipal Clerk
Kommentare: Overall recommendation is that you try this program.
Vorteile:
Very good service, I love the problem it is easy to operate. If i can do this program anybody can.
Nachteile:
I have no cons with this program
Waterworks review
Kommentare: Since this is my first time working as city clerk, this is the only software that i am somewhat familiar with, it appears to be great.
Vorteile:
easy access
Nachteile:
not for sure how to bring things over into excel
Overall
Kommentare: WaterWorks is a great program and easy to learn. If you need assistance you have immediate, helpful assistance. I do not have any other utility program to compare to so my rating is 4 stars.
Water/Sewer bill collector
Kommentare: I woiuld highly recommend this company.
Vorteile:
I am very satisfied with our program, and the support I get from John and Teri is super.
Nachteile:
No complaints at all
overall review
Kommentare: its a great program just when you don't use certain features in everyday use you have to call someone to get them to walk you through it again simply because you forget how
Customer Service
Kommentare: Very easy software to learn. When you need help Customer Service is always there to help. Will walk you through the steps you need help with. Very friendly.
Mt. Sherman
Kommentare: Highly recommend
Vorteile:
Good company, good customer support.
Nachteile:
I do not have any cons, Software is easy to understand
User Friendly
Kommentare:
We have been using WaterWorks for several years and are completely satisfied!
Terri is the best in customer service!!
Great Company and Product
Kommentare: Very user friendly product. Terri at WaterWorks is very helpful with any questions that may come up.
Captera review
Kommentare: love your software. everything is easy to work, and easy to find, and understand.
WaterWorks
Kommentare: Easy to set up and use. Great history features. Support is outstanding.
water works
Kommentare: Water works is a great program, easy to use and support is great!