HotSchedules Erfahrungen

Your Schedule On The Go!

Kommentare: Wonderful! I can easily access using the app from my phone a comprehensive view of todays roster and more! Helping me as a director plan a shift before I even get to work. Especially important to plan in my business because surprises arise frequently and daily. I can also easily request time off needed through the app, call, text, or even email my staff if needed to. Hot Schedules saves me and my company time, money, and helps our business to stay productive!

Vorteile:

I really enjoy the convenience of being able to view your work schedule remotely and anywhere for that matter! Set up an email or a Gmail account and it's delivered right to your inbox! Gone are the days of having to call your employer or having to drive to your place of employment to view it on paper. "Your" time is valuable and let's be honest, none of us want to go to work on our days off for any reason!

Nachteile:

I really and truthfully speaking have nothing negative to include with Hot Schedules. It's been a great software addition to our store and team! If someone did tell me that I had to pick out one feature that I don't care for, I guess it'd be the "How was your shift?" feature that pops up when logging on. That said, it's such a minor dislike and isn't really worth mentioning.

Hot Schedules, Cool Features

Kommentare: Having used several digital time keeping applications I can say that HotSchedules is at the forefront of modern employer/employee workplace record keeping, communicating and problem solving. I have nothing to report aside from the intuitive and positive experience of using HotSchedules.

Vorteile:

The PC design and Cellular App function perfectly together with real time updates and changes made to one instantly reflects on the other. Understanding and navigating HotSchedules easy on the eyes layout and page designs couldn't be better, though I'm sure they will continue to improve even the smallest details to a more perfect version. Reviewing current, real time updated scheduling information may be the core of this program, but the ability to send and receive messages detailing important changes, requests, responses between workplace colleagues is fantastic.

Nachteile:

In my personal and professional experience with HotSchedules I have little to report as negative. Being employed in the mountains at a ski resort the only drawbacks were not directly related to the HotSchedules program itself. From time to time our frail internet connection could be compromised or overloaded by guest's access and use resulting in lat notification of implementation of system updates. Once again, in my experience, this was a result more so of an overworked or disconnected internet, not the HotSchedules program itself.

Makes schedule easier and organize

Vorteile:

Easier to share schedule, get new availability from my employees in real time, plan days off, approve or deny swaps, shift release. It's an amazing tool that facilitate the work.

Nachteile:

It take some time to have a new user on, and sometimes my employees have problems that shows their account it's blocked (but works if they go on the browser incognito), or keep asking them to change password every day once they login.

hotschedules review

Kommentare: It's got so many options - none exactly what I need - that it is almost too cumbersome. I would like more flexibility to create template shifts and place them on days as needed, with it being ok that some days there are blank shifts left over. Rather than now, when if I make a template and want a day to be scheduled lightly, it tells the staff there's a house shift open. The template feature is practically more work than just starting from scratch each week. I hate entering the times of a shift and having it immediately autocorrect to the last half hour. For example if I want a shift to start at 1:30PM and end at 10:30PM, I have to type 1:30, click off and it will change it to 1:00, click back on to get to 1:30, and repeat to get the end time to read 10:30 instead of 10, then repeat to get PM instead of AM. I'd also like to not have to redo the schedule report generator so that it's easier to read every week, for the printed schedule we keep in the shop. All those outlines, yikes! What I do like is the messaging/staff communication parts. Requests off are clear and easy, same with shift swapping. I like being able to create blackout days for no requests off, and I like that I can easily see who wants off when and when the RO was made.

Vorteile:

Requests off, availability, blackout dates, staff communication sections. The app works great for everyone.

Nachteile:

No ease of use when making the schedule - autocorrecting number entries constantly, schedule templates aren't what I need, schedule report is difficult to read.

New comers

Kommentare: Been with them for 16 yrs in two companies and has progressed with updates every yr

Vorteile:

Very easy to use as well as navigating through reports

Nachteile:

Not much to say here besides better alerts

Powerful

Kommentare: I miss using it in many respects, it feels very HR orientated which I enjoyed - I don't miss the slow and clunky loading and saving of data though.

Vorteile:

A lot of really useful templates in terms of recording personnel records, plus a lot of really powerful automation ie. sick pay and holiday calculation - employee checklists etc - The payroll integration was excellent also.

Nachteile:

unfortunately we found it to be very slow and glitchy, often having to refresh the webpage, or being unable to load properly.

Great tool to schedule your employees

Kommentare: Using for 7 years and if they would not keep changing the format I could say I love it. Anyhow it is great app for managers, easy quick access to employees list, phone numbers, emails and etc.

Vorteile:

I'm doing schedules for my employees weekly and this app has few great features. Coping, modifying and automatically feeling schedules are only few of them.

Nachteile:

Constantly changing the format. Right after I'm used to one they changing it again.

Much better then paper schedule

Kommentare: Very positive experience. Made my schedule less chaotic and gives me options to control my work days and days off much better without having to deal with manger directly lol

Vorteile:

Having a restaurant job means cheotic schedule. It's never the same. Impossible to keep up with and memorize. My last job had hot schedules but my new job doesn't:/ it's a nightmare without it. I miss it so much. It is so convenient to pick up and realise shifts whenever I please. No need to call or txt my co workers. Everything is done thru the app. App is not free but cheap and worth every single penny. I love that I can request days off and my ability. Super convenient. You have to wait for manager to approve or not of your request. I can see who my co workers will be for the shift. I can see all phone numbers and emails of my co workers. Every restaurant should have this app. It's very easy as well so even my 70 year old co worker knows how to use it. Very well done .

Nachteile:

Sometimes I get loged out and have trouble logging back in. It froze few times. Could use more color and some fun options like emoji me lol make work schedule more fun

Useful and practical

Vorteile:

The customizable job titles and departments make it flexible and easy to schedule all areas of the business.

Nachteile:

It can be slow to load. This can be problematic in a fast paced business.

Hot schedules review

Kommentare: My overall experience has been very good. I always knew when I was working next and never missed work or was late to a shift because of it!

Vorteile:

What I liked most about hot schedules is always being organized and being able to see my schedule ahead of time, eliminating the need to write it down or call/go in person to see when I was working next.

Nachteile:

What I liked least is that not enough companies are using it! It’s a great platform, so I have nothing negative to say.

General Manager and partner

Kommentare: It is very difficult to get responses from customer support. It will take a day and up to 3 to hear anything back and that is in several different support groups. Also, the fact that you get shuffled from one type of support to another is quite frustrating. When you start you have 1 person that owns the majority of the experience.She was great! But once you get passed on to customer support it feels like you are lost. I also have an issue with the scheduling functionality. It is impossible to view an entire day of a schedule either in the schedule or the template. There used to be a button at the top of the schedule that allowed you to see the entire day, who was scheduled in each station, all at a glance. The new functionality makes it incredibly difficult to manage the level of staff on a shift.

Vorteile:

The logbook feature, the advanced floor maps (which are an additional cost..), and the messaging feature.

Nachteile:

Again the scheduling software is not very user friendly. Clearly there were some adjustments made that helped with writing a schedule, but not being able to view it as easily is frustrating.

Good Scheduler

Kommentare: Overall its very good. I don't have much issue with it, but the UI could be definitely be better.

Vorteile:

Hotschedules won our business by having the best Aloha POS integration of all the companies we spoke with. Employees that are added to our system are automatically synced with Hotschedules so you can quickly begin adding them to the schedule. The integration also allows us to restrict employees from clocking in too early or late with saves labor and allows you to quickly identify the less punctual employees. Finally, the integration also pulls historical sales data from our POS and uses it to establish a good sales forecast that you can use to budget your labor accurately.

Nachteile:

The app and website are just not as intuitive and streamline as I would like. Previously we had used PeopleMatter schedule, which had a much less cluttered and more user friendly interface. Hotschedules also starts to think it knows how to schedule better than the manager and will start adding "House Shifts" to your schedule that employees can pick up, which frustrates me when I really don't need that shift covered.

Great scheduling ap

Kommentare: One of the best scheduling websites I've ever seen or used.

Vorteile:

As a user, I love how easy this product is. You can view your schedule, see who else is working, and swap and release shifts without an issue. It has an easy to use web browser, and mobile ap (although you do pay for it) so you can use hotschedules whichever way you prefer. It also has a great messaging system which allows you to message entire groups of people at once (management, kitchen, servers). It also tells you how many people are ahead of you on a wait list for a shift you picked up. The autopick up function is excellent as well for when you need to get a shift and non are available.

Nachteile:

I am not a fan of the most recent update. Prior, you would be able to "see all schedule" and see the entire week, alphabetically, where everyone was working etc. Now however, you can't see the weekly schedule at once and you need to click day by day. This can be challenging when trying to swap shifts with other staff, or see others schedules.

One of the owners for Sedona Taphouse

Kommentare: I liked the old version better where you could click the roster button while writing a schedule and see a snap shot of that day. Everyone I know can not figure out why you got rid of that. Also I have been asking for years that you make it where we can set a max amount of request per day. Like 3 request off on monday, 4 on tuesday, 2 on sunday etc... so if I could allow 2 request off on sunday. When the 3rd person went to request off it would give them a pop up that would need to be approved by a manager.

Vorteile:

Reporting and ease to swap shift

Nachteile:

No way to set request off parameters by the day. Schedule writing is harder with the new version

Good product

Kommentare: no issues.

Vorteile:

We used this for scheduling for a 6-story, 24hr restaurant/bar concept 1 block off of the main tourist area of downtown Nashville. It worked well in pretty much all areas of concern.

Nachteile:

We did not run into any issues of note with this software.

Great Features

Kommentare: It's been very useful and helpful in managing scheduling. The pros definitely outweigh the cons!

Vorteile:

We use HotSchedules mainly for scheduling and messaging the team (direct messages, broadcasts). The scheduling features are great - we especially love that team members can swap and pick up shifts on their own, that saves us a lot of time. And the broadcast messages are great for getting important information out - everyone looks at their schedule, so everyone sees the broadcasts.

Nachteile:

The website and app are very slow to use. Creating the schedule can be a pain as the interface is very slow, and the app will load for several seconds between each page while navigating. This can lead to some frustration.

Necessary for every shift based job

Kommentare: I find hotschedules completely essential to my job and I would probably try to implement it anywhere I worked.

Vorteile:

I love hotschedules. I'd be lost without it. I use it daily. It's easy to see my schedule. I have an organized and easy way to find my coworkers contact info and can easily message them all at once. I can email my managers and change my availability. I can get my shift covered quickly and easily with proof in email that it was covered. I love it. I wouldn't know what to do if i worked somewhere that didn't use it.

Nachteile:

I wish when changing your availability you could copy what you already have set and make a change instead of having to redo the whole thing.

Makes a restaurant run

Kommentare: Internal communications and schedule notifications to a distributed workforce.

Vorteile:

Hotschedules makes schedule creation and updates ridiculously easy. Not only can you input the schedules you need covered to receive optimization suggestions, but once you post the schedules, you don't have to track down your staff to inform them of their schedules.

Nachteile:

When I utilizied Hotschedules my employees were not able to input one-off requests or identify preferred shifts, limiting the efficacy of the schedule optimization features. There was also not an option to send internal communication notes to management emails so there was no way to verify when management was reading the information.

Hot Schedules is easy to use and they have great customer support.

Kommentare: The opportunity to review a company that I use everyday. This is a more professional way of reviewing a company to help them to know what they are doing right and to possibly fix what they are doing wrong.

Vorteile:

Ease of scheduling . We use the messaging every night to update all on how the day went. If there are any questions their customer support is easy to get a hold of and the problem has been fixed before hanging up. We like employees hour's tracking to keep everyone at or below 40 hours a week.

Nachteile:

I don't like having to sign in everytime I want to use it. We would like to connect this to our POS system to have other tracking capabilities but there are additional fees for that.

Simple enough to use for great scheduling

Kommentare: I love to use Hotschedules to make up the schedule a few weeks in advance it’s very easy to check and see who needs what days off and fairly easy to go online and switch shifts with someone that even notifies the manager and they must approve
This software is super easy to set up and use and I would recommend this to anyone looking for help with scheduling

Vorteile:

First let me start off by saying I have used hotschedules now for years I first started off using it when I worked in restaurants as a server. It was the only way you could know when you work and request time off. Now that I have my own buisness I still use Hotschedules because of how much I like it. It’s super easy to log on from anywhere and check the schedule adjust the schedule look at upcoming shifts as well as pull up who wants when off for when your making the schedule

Nachteile:

The thing I liked least about Hotschedules is the fact that most the time to download the app on your phone there is a fee and you can’t download the app without paying it.

HotSchedules in the Restaurant Industry

Kommentare: I love the fact that HotSchedules was created. It makes life in the restaurant industry so much easier. I just wish I would have though of it first!!

Vorteile:

I enjoy using HotSchedules from both an employee and a management perspective. As an employee, the app makes it super easy to double-check my schedule or swap a shift with a coworker. As a manager, logging in from my computer and using "scheduling" truly makes the world of a difference when it comes to writing schedules. It helps me keep track of employee availability, requests off, and labor costs. I also enjoy the "logbook", as communication is key for my team!

Nachteile:

I wish there was a way to use one username and be able to view multiple restaurants under one user. I sometimes have more than one job at a time and they typically all use HotSchedules. It would just be convenient to log in under me and be able to view all of my schedules, messages, etc. without having to remember multiple usernames/passwords and log in and out repeatedly.

Easy, a word usually not used in the Restaurant Biz.

Kommentare: I have been using Hot Schedules for several years now, and I have to say it always pleases! In the service industry, the word "easy" is not usually thrown around. As a FOH manager, and a former FOH staff member Hot Schedules has always been super easy to use and super helpful! Also, implementing it into the restaurant was quick, easy, and the most affordable. The Hot Schedules team is always around to provide great customer service as well! If you are in the market for a new scheduling, labor tracking, (among many other things) service. I would for sure go with Hot Schedules!

Great service

Kommentare: Hot Schedules has been a great tool for our managers and staff. It's easy to use, customer service has been great to deal with.

Vorteile:

We like to reports it's nice to get a good picture of our overhead.

Nachteile:

The latest updates to building a schedule are a bit confusing.

Hot for HotSchedules

Kommentare: I love HotSchedules as a server, this app is a dream. I am able to see how many people are scheduled ahead of work, who I'm working with, what section or what my in and out times are and have a clear idea of my responsibilities going into work. I am also able to negotiate shift swaps and adjusting my schedule within the app with coworkers that makes it easy to find coverage or pick up some extra work!

Vorteile:

HotSchedules is a user friendly interface that makes scheduling, adjusting schedules, swapping shifts, or viewing staff rosters, sending messages with coworkers incredibly accessible and easy to use.

Nachteile:

No cons, this app is a dream for people with a dynamic and hectic schedule and good management running the app for their staff.

So convenient!

Kommentare: The convenience of NOT having to drive to the restaurant like in the old days to swap a shift or request off, or even look at the new schedule!

Vorteile:

I come from working in restaurants in late 90s & 2000s, so this app is a dream come true! It’s so awesome to be able to view schedule, swap shifts, & send messages to staff all in one place!

Nachteile:

I dislike not being able to request off past a certain point (less than 3wks before the shift, I think?). But that’s likely a restaurant decision vs the app.