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Über Buildium

Buildium ist eine erstklassige webbasierte Immobilienverwaltungssoftware, die sich am besten für Wohnimmobilien und Vereine eignet.

Erfahre mehr über Buildium

Vorteile:

Easy to use, user-friendly, great customer service, reasonable price.

Nachteile:

Their "known issues" have cost me THOUSANDS in productivity loss. They don't offer credits, discounts or anything of value and they don't fix the issues for months.

Bewertungen zu Buildium

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,3
Kundenservice
4,4
Funktionen
4,3
Preis-Leistungs-Verhältnis
4,4

Weiterempfehlungsquote

8,5/ 10

Buildium hat eine Gesamtbewertung von 4,5 von 5 Sternen basierend auf 2.119 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (2.119)

Bobby
Owner/Manager
Verifizierter Nutzer auf LinkedIn
Immobilien, Selbstständig
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Must have software for property owners for Landlords!

5,0 vor 2 Jahren
Untertitel auf Deutsch sind im Videoplayer verfügbar
Alondra
Alondra
Leasing Assistant in Mexiko
Verifizierter Nutzer auf LinkedIn
Immobilien, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

ONE OF THE BEST PM SOFTWARES OUT THERE! Easily 4.7 out of 5 ⭐

5,0 letztes Jahr

Kommentare: Overall, I would say since day 1 of using Buildium I was easily able to navigate through it and udnerstand where everything was. I would say this has been one of the most user friendly tools I have worked with, so if you're looking for a user friendly platform this is it! There's also a ton of features and a lot of ways for one PM company to use this collaboratively which only adds points to it. I've had a really good experience with Buildium, with their support and I can comfortably say I would reccomend them :)

Vorteile:

I mainly work with application processing and screening, as well as applicant/prospect communication. I've experienced other softwares where it's super difficult to track stages or completion of certain "checkpoints" but with Buildium it's super easy! You can customize checlists on the application to easily keep track of what needs to be done and also so your team can easily view the current status. Another great bonus point is the screenings are very thorough and are ready within minutes of requesting them and overall the platform is super user firnedly, all information has a place and I find it really easy to operate.

Nachteile:

Overall I really don't have any major issues with the platform, my only one is the security measure it has in place sometimes while running payments with the same payment method. If it happens to be that 2 applicants submitted a payment with the same card, it requires a small buffer time between each application payment being processed. It's not really a big deal but I'm big on having my "flow-state" so it just kills my vibe sometimes a litte bit, but outside of that I believe strongly that Buildium is a tool that is constantly maintained and updated and there's no major flows to its functionality!

Antwort von RealPage

letztes Jahr

Alondra, you're making our day over here at the Buildium office. Thanks for such a thoughtful review! - Charlie

Shawn
Property Manager in USA
Immobilien, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Great experience

5,0 letzten Monat Neu

Kommentare: It’s been great! It is very easy to keep track of the rent being paid and the owners balance.

Vorteile:

The ability to transfer funds to the owners

Nachteile:

Navigating between owners/properties/tenants

Antwort von RealPage

vor 4 Wochen

Thanks for your review, Shawn. Glad to see the financial part has been helpful. For moving between records, have you tried the universal search bar at the top of each page? That might make things easier to navigate.

El
Partner in USA
Bau, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: SoftwareAdvice

In Betracht gezogene Alternativen:

Looking for a new program

3,0 vor 2 Wochen Neu

Kommentare: It’s started out fine but slowly have declined.

Vorteile:

Posting rent payments to the ledger as well as the applications.

Nachteile:

If you are on the essential plan, you can not call them to ask questions but they can only email you back . I called to ask a question because no one responded to my email and the customer service said she could not talk to me because I was on the essential plan but she would email me. Also, they increase prices quite often. We are going to look for other programs to help with our properties.

Jenny
Property Management in USA
Immobilien, Selbstständig
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung
Quelle: SoftwareAdvice

In Betracht gezogene Alternativen:

Broker/Owner/Property Manager

1,0 vor 2 Monaten

Kommentare: AWefuL I hate it. It's complicated and they refused to give me my money back or even contact me to resolve anything.

Meagan
Founder in USA
Immobilien, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Amazing Software

5,0 vor 2 Monaten Neu

Kommentare: From the beginning everyone was very supportive and attentive.

Vorteile:

I love that everything I need is in the same system. The dashboard is great at giving a glance of the new overall tasks from delinquencies to tasks. However, my favorite thing about Buildium is that there are live people I can speak with if I have a question!

Nachteile:

There is nothing I don’t like about Buildium.

Stacey
Bookkeeper in USA
Immobilien, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Great program to keep track of information

4,0 vor 2 Monaten Neu

Kommentare: It has so far been a good experience. Struggling a little but the Buildium support is great

Vorteile:

I like being able to enter all the information in one spot

Nachteile:

It’s a little confusing, more training would be nice

Karen
Owner in USA
Immobilien, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Happy Buildium User

5,0 letzten Monat Neu

Kommentare: I think Buildium is a good platform with strong support for the subscriber. They continue to improve the platform and they are open to subscriber request.

Vorteile:

The support staff has always been exceptionally helpful. I am pretty stupid about some accounting procedures and they walked me step-by-step through my problems. They went beyond what anyone should expect and was always patient and pleasant. I liked their shortcuts that were available for often used entry.

Nachteile:

I really had few if any complaints. Weaknesses were on my part and not Buildium.

Antwort von RealPage

vor 4 Wochen

We're glad to have you, Karen! Thanks for the great review.

Colleen
Owner and Property Manager in USA
Immobilien, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Buildium User Since 2018

5,0 letzten Monat Neu

Kommentare: I have been using Buildium for quite a few years now and it's been amazing! I used to use Rent Manager and compared to that, Buildium is so much easier.

Vorteile:

It's very straightforward and pretty easy to use - just click the "green button" and it pretty much leads the way; but when you find yourself in a jam, the customer service can solve just about any issue you are having and they are happy to do so! This is key to success, it's old school customer service with a real live person!

Nachteile:

I would like more customized reports, and the hold music needs to go!

Virgie
Agent in USA
Immobilien, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

I really enjoy using buildium

5,0 letzten Monat Neu

Kommentare: I think buildium is a great program and easy to use

Vorteile:

The agents are always available when I call and are very patient in helping me walk through how to perform different task that are new to me. I also like Buildium's help and support give step by step instructions and also shows visuals.

Nachteile:

Sometimes they update or change the look of the site without notice which sometimes can be confusing but like I said i can always call for advice.

Antwort von RealPage

vor 4 Wochen

Thanks, Virgie! Keep an eye open for our product newsletter that comes out every month that details the updates to Buildium.

Misty
Client Care Coordinator in USA
Immobilien, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Buildium Experience

5,0 letzten Monat Neu

Kommentare: I have had a great experience with Buildium. I have been using it for almost 4 years, and it has made my work easier to handle.

Vorteile:

I enjoy how I can access Buildium via my computer, iPad, cell phone, however I need to do so to get my work done. I also enjoy how we can now autofill the work order from the task.

Nachteile:

I do not like how often I need to refresh the program to see what I need.

Antwort von RealPage

vor 4 Wochen

Glad to see Buildium has made work easier! We appreciate the review, Misty.

Nelson
Principal Broker in USA
Immobilien, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

A happy 10 year Buildium user

5,0 vor 7 Monaten

Kommentare: Excellent experience and I am totally happy with it.

Vorteile:

Buildium continues to innovate and improve their property management software and have not raised fees much from when I started over 10 years ago. I originally began its use because Buildium was one of the few that was web-based and fit all of the criteria that I was looking for. I can access it from my smartphone, tablet, or laptop anywhere that I have internet access.

Nachteile:

Nothing, Buildium satisfies all of my needs

Ethan
Property Manager in USA
Immobilien, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Cost Efficient PM Software

5,0 vor 7 Monaten

Kommentare: I really like Buildium and the ease it offers. I've used 3 other softwares and Buildium is as good or better.

Vorteile:

The reporting and accounting is very good in comparison to other softwares.

Nachteile:

You have to click through several links to get to places when it could be compartmentalized better. Example - Click property, click unit, click lease, click tenant. This could be cut in half.

Antwort von RealPage

vor 7 Monaten

Thanks for your review, Ethan! We're glad to see that you're getting ease 0f use with Buildium. For navigating, we often offer different avenues to get to a particular page so you can find one that works best for your flow. For example, when looking for a tenant, you can take the path you mentioned, but you can also find them through the Rent Roll page, or even more directly on the Tenants, both of which are in the Rentals menu. An even more direct option is through the global search at the top of every page. Just type the resident's name, and click! Hope that helps! Thanks again.

Cynthia
Manager Assistant in USA
Immobilien, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

The Best Property Management Platform

5,0 letztes Jahr

Kommentare: Overall, Buildium is not just a property management platform; it's a complete solution that has simplified my work. If you're in the property management field and want a platform that is easy to set up, maintain, and offers robust features for accounting, leasing, and expenses, look no further than Buildium. It has truly become an invaluable asset to my business.

Vorteile:

Easy to set up, helps to keep track of finances, properties, owners, tenants, basically I can do all in one program no need to use any other.

Nachteile:

I can't schedule EFT payment for my customers. I can't add more charges when using Applicants other than application fee I can't modify statements

Antwort von RealPage

vor 9 Monaten

We're happy to be your complete property management solution, Cynthia. Here's to many years of growth and success together.

Alicia
Operations Manager in USA
Immobilien, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Support as you Grow!

5,0 letztes Jahr

Kommentare: I would recommend buildium to anyone looking for property management software. Their support staff and their continual improvements are worth it, and the value for the software is fantastic.

Vorteile:

The support team can answer EVERY question and are so easy to use. I don’t hesitate to call even for minor items.

Nachteile:

The financial reporting and owner portal financials are a little lacking.

Antwort von RealPage

vor 9 Monaten

We appreciate how you're a Buildium advocate! Here's to a great partnership for years to come.

Gregg
Owner in USA
Bau, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

YF Solutions, LLC’s Buildium Assessment

5,0 letztes Jahr

Kommentare: Nothing but positive things to say about the experience. I have been involved with other similar systems and Buildium is much more user friendly.

Vorteile:

Having access to the data base provides our company with tracking options on many levels as well as a 24/7 information resource!

Nachteile:

From a contractors perspective, it would be extremely helpful to have a full understanding of what are capabilities are inside the system with the access we have been granted.

Antwort von RealPage

vor 9 Monaten

Thanks for taking the time to write a review, Gregg! Be sure to check out the support library in your Help & Support menu to check out everything related to the kind of access you have to the system.

Lisa
President in USA
Immobilien, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Buyer beware

3,0 vor 7 Monaten

Kommentare: Poor. It’s very difficult to get the support you need

Vorteile:

I can’t think of any. I don’t feel it is intuitive

Nachteile:

It does a poor job with important export of information. Also, there’s bugs in the software that have not been addressed and continue to be ignored by management.

Alfiya
Software Engineer in Indien
Computer- & Netzwerksicherheit, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung
Quelle: SoftwareAdvice

Buildium : efficient property management tool

5,0 vor 5 Monaten

Kommentare: A mix experience, I like the automated collection of rentals and lease management. I like the set of integrated features it has. Overall a robust and earthy application

Vorteile:

I like the package of features Buildium has inclusive of property management, including efficient tracking of lease, automated rent collection streamlined maintenance management, etc

Nachteile:

Pricing is higher for for smaller property managers

Jonathon
Controller in USA
Immobilien, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Easy to use

5,0 vor 7 Monaten

Kommentare: I would say the experience has been positive and has accomplished what we need. We're a small company so hopefully as we grow this can still meet our needs.

Vorteile:

The tenant portal works great to track and update their ledger. Most of your tenants will use the portal to pay which makes it easy to identify which tenants are behind.

Nachteile:

ePay is too slow to process payments. In some instances tenant payments show up in the bank account within a couple days but other times it has taken up to 10 days which is too long in my opinion. The penalties for late fees cannot be separately set up for each tenant which makes the process manual each month for leases that don't follow your standard penalty rate. The 1099 reporting is also very limited.

Antwort von RealPage

vor 5 Monaten

Thanks for your review, Jonathon! We're happy to see that the tenant portal has been a benefit to you. To clarify the ePay feature, the time of day and week a payment is submitted affects how long the processing time takes. For instance, weekends and bank holidays prolong the process, as banks do not process during those times. 10 days is a long time, however, so we recommend reaching out to support to check on the status of transactions that take longer than a few business days. They should be able to look into it for you.

SHAHEEN
real estate in USA
Immobilien, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great Management software, but Costly

4,0 vor 2 Monaten

Kommentare: Overall, other than cost, I liked the functionality of Buildium

Vorteile:

Very Well Organized and can navigate to view properies by address or by each landlord easily. Can see current rent due and get notifications when leases are close to expire so you can renew them in time

Nachteile:

The price. Monthly cost is almost $200/M.

CHRISTINE
Employing Broker in USA
Immobilien, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Critical to building your business with eases.

5,0 vor 7 Monaten

Kommentare: Love it! Would not want to run my business with out it.

Vorteile:

I can expand and contract with ease using Buildium.

Nachteile:

Some of the accounting buckets can be frustrating at times yet customer service is top notch.

Hunter
Realtor in USA
Immobilien, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

What a great product!

5,0 vor 8 Monaten

Kommentare: Buildium on the computer never disappointed! It made managing close to 400 properties easy for our team. It kept everything well organized and made everything from accounting to repairs much easier.

Vorteile:

That it seamlessly allowed me to integrate leases, accounting, properties, and repairs in one place!

Nachteile:

The app that came with Buildium left some to be desired but did it's job well enough. If the app had more features it would definitely be an upgrade.

Antwort von RealPage

vor 8 Monaten

Thanks for your review, Hunter! We appreciate your kind words. If you had any suggestions for the mobile app, be sure to let our team know through the "Suggest a feature" page in the Help & Support page.

Jenifer
Market & Property Integrations Specialist in Kanada
Immobilien, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Buildium will Build Your Business

5,0 letztes Jahr

Kommentare: Fabulous! continual improvement towards excellence. Love the collaborators option recently added to tasks, as well as online bill approval

Vorteile:

accounting is great - excellent reporting capabilities, resident portal is excellent value, task and work order management is streamlined and logical

Nachteile:

mobile app is limited, browser is not mobile optimized, don't care for the files upload categories and would like a "custom" violation option

Antwort von RealPage

letztes Jahr

Thanks for your review, Jenifer! We love seeing how helpful Buildium has been for you. For the things like the mobile app, file uploads, etc, please let our developers know your suggestions on how we can improve those areas by going to the "Suggest a feature" in your Help & Support menu. Thanks again! - Charlie

Jamie
Assistant Property Manager in USA
Immobilien, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Buildium is the best!

5,0 letzten Monat Neu

Vorteile:

Buildium is very user friendly! You also can not beat the customer service and help desk. They are very quick and helpful!

Nachteile:

My only complaint is that I wish it was a little more geared to leasing and follow-up prompts with leads.

Antwort von RealPage

vor 4 Wochen

Thanks, Jamie! Did you know we have a lot of leasing features, including online rental applications, applicant tracking, screening, and eSignature capabilities? It's worth checking out.

GRACE
Property Manager in USA
Immobilien, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Daily work

5,0 vor 9 Monaten

Vorteile:

I like how it holds files and organizes information for property management.

Nachteile:

The maintenance portion of Buildium is poor, so poor I pay for another company system to be used as a different application.

Antwort von RealPage

vor 9 Monaten

Hi Grace! Thanks for your review. We'd like to know more about your experience with our maintenance features and how we can best serve you. Please reach out to our customer care team and let's see if we can help you out.

Crystal
CEO in USA
Immobilien, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Support Review

3,0 letzten Monat Neu

Kommentare: Before I would have said it has been great, but now that I have a technical issue that I have been dealing with for over a month the customer service and response time is absolutely horrible. The product is good as long as you don’t have any support issues, because that is where all the problems come in.

Vorteile:

I like the overall setup and how easy it is to navigate

Nachteile:

I don’t like the customer support. You don’t get a timely response if they even respond at all