NetDocuments Erfahrungen

Über NetDocuments

Für Organisationen und Anwaltskanzleien, die dauerhaft und kontinuierlich Dokumentenmanagement-Funktionen benötigen.

Erfahre mehr über NetDocuments

Vorteile:

The search functionality with wild card matching it really nice for developers/people who know regex. It had integrated MS office to view without opening the document.

Nachteile:

Also, when you have a problem and call customer service the wait is excessively long.

Bewertungen zu NetDocuments

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,1
Kundenservice
4,1
Funktionen
4,0
Preis-Leistungs-Verhältnis
4,1

Weiterempfehlungsquote

8,2/10

NetDocuments hat eine Gesamtbewertung von 4,2 von 5 Sternen basierend auf 24 Nutzerbewertungen auf Capterra.

Nutzerbewertungen filtern (24)

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Nutzerbewertungen filtern (24)

Evan
Evan
Legal RSC Level 3 Engineer in USA
Verifizierter Nutzer auf LinkedIn
Informationstechnologie & -dienste, 1.001-5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

NetDocuments - Great Cloud based DMS

5,0 letztes Jahr

Kommentare: Almost always positive. The search, storage and applications work. When they don't the support staff is usually friendly and knowledgeable

Vorteile:

The whole package exists in the cloud. It just works. Indexing Works. Importing Works. User Management Works. Very little can go wrong as they handle the infrastructure.

Nachteile:

When it does go wrong it can be time consuming to get it fixed. Often the issue requires a patch to their software which can take some time to get and implement from them

Matti
Attorney, Partner in Israel
Anwaltskanzlei, 11-50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Best document management system

5,0 letztes Jahr

Vorteile:

NetDocuments is very intuitive for most employees. Has all of the core features of document management implemented very well. It is fully cloud based, so it takes off our mind all of the duties of archiving.

Nachteile:

Some flexibility is missing. Several features are not completely implemented, so they sort of work but require workarounds. They could take a key from the competition on several UI design choices.

Zach
IT Manager in USA
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Could be great but falls short

1,0 vor 4 Jahren

Vorteile:

The e-mail integration is awesome, when it works. We run into too many issues to where it loses a connection or fails to uploaded an e-mail.

Nachteile:

Each update makes the system slower and slower. Every time they update their website, a feature breaks and they have to go back and fix it. Hold times for tech support and times can be a little ridiculous.

Eyüp
Industrial Engineer in Türkei
Finanzdienstleistungen, Selbstständig
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

NetDocuments EO

4,0 vor 4 Monaten

Kommentare: Document control is very easy and functional. I spend less time doing these things now

Vorteile:

I can happily recommend it to my friends. My friends who use it are very satisfied

Nachteile:

They need some improvement in the interface part. A simpler interface would be better

Sue
Paralegal in USA
Anwaltskanzlei, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

NetDocuments Document Management

5,0 vor 2 Jahren

Kommentare: Overall NetDocuments is a good app with good components. Sometimes a glitch happens and we need to get technical support, but then again, sometimes it is just operator error. Either way, they are helpful and get to the root of the problem.

Vorteile:

This is a document management system in the cloud that is very user friendly. it is easy to save documents and retrieve them. NetDocuments has various programs to work alongside the document management system - such as scanning documents and saving them just like a document you had just created, and ndMail, which is a program that quickly and easily save emails to your various files. Their support team is very good and easy to get ahold of.

Nachteile:

3 or 4 times each year we need to update the app on our computers and its always a little scary and we all hate doing it. I wish they could just update their files and when we log in we would automatically be logging into the newest version.

BreAnne
BreAnne
Office Assistant in USA
Anwaltskanzlei, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great way to securely share and store documents

4,0 vor 2 Jahren

Kommentare: Our business has many people who all work together on the same projects and this has given us a way to conveniently keep every one up to date by providing updates to everyone almost immediately.

Vorteile:

This software makes it very convenient to keep all documents organized by user or client and has many features which can be used to ensure the security of the documents.

Nachteile:

The search feature can be difficult to figure out the verbiage to use, and if you are searching for a document that you have not been given access to it does not inform you of that, instead it just says “not found”

Antwort von NetDocuments

vor 2 Jahren

Thank you for your kind words and feedback! We are continually working to improve our product and have shared your feedback with our product teams. Please note that for security reasons expected by many customers, we intentionally do not disclose if a document exists if the searcher doesn't have access rights to view that document. Thank you for being a NetDocuments customer!

Hannah
legal assistant in USA
Anwaltskanzlei, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Well worth it

5,0 vor 2 Jahren

Kommentare: Its a great platform that I would recommend to many businesses/friends.

Vorteile:

This is a great cloud based "filing cabinet" I use it just like you would use a paper file and it works great. Lots of search options if you are looking for a document. Easy to customize the workspace for how you want to use it. You can set up documents as versions, so each time someone makes changes they can save as a separate document so great way to preserve changes.

Nachteile:

Sometimes it has weird glitches, like email integration. But typically customer service is on ball to get it fixed quickly.

Cyndy
Legal Assistant in USA
Anwaltskanzlei, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

NetDocuments

4,0 vor 3 Jahren

Kommentare: Overall, I like the software alot when it is working and Internet Explorer is working.

Vorteile:

We were able to set the matters up the way our paper files used to be organized, so it makes finding documents easier for us.

Nachteile:

it is Internet Explorer based and is not as compatible with anything else (i.e. FireFox, Google Chrome, etc.), so you lose some of the functions if you do not use Internet Explorer. However, Internet Explorer is no longer supported and is not stable. Also, when you have a problem and call customer service the wait is excessively long.

Verifizierter Rezensent
ESI Litigation Paralegal in USA
Verifizierter Nutzer auf LinkedIn
Anwaltskanzlei, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Have to put your documents somewhere

4,0 vor 3 Jahren

Kommentare: If you are looking for a reliable document management system that you can use with no infrastructure cost this is it. It can get pricing based on the use, but it is worth it in the long run.

Vorteile:

-The ability to track version control -Share documents internally & externally -Create folder structures to classify documents in addition to document types -Remote access app -Security

Nachteile:

-When there is a problem or sync issue, there isn't always a reason -Speed sometimes (although this is more likely an internet speed issue)

David
David
Director of Technology Services in USA
Verifizierter Nutzer auf LinkedIn
Anwaltskanzlei, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Powerful and reliable legal-centric document and email management tool

5,0 vor 5 Jahren

Kommentare: Security and collaboration

Vorteile:

Powerful, cloud-based document management system helps our firm effectively store, create and categorize our documents and email. Collaboration tools allow us to easily share individual documents or even entire folders securely with our clients and experts.

Nachteile:

NetDocuments has made big strides in reliability and customer focus and these areas need to continue to be developed as they were not strong suits in years past.

Santosh
Database Administrator in USA
Anwaltskanzlei, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Net Documents - Review

5,0 vor 3 Jahren

Kommentare: - it was overall an excellent experience working with NetDocuments

Vorteile:

- this software has many features available in which integrating with Salesforce and Drawloop apps are one of the key features - the folder view, file managing is brilliantly handled - the support is very helpful and supportive

Nachteile:

- the pricing can be reduced - can improve more features and backend viewpoints

vinita
director in USA
Welthandel & internationale Entwicklung, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

NetDocuments-Ease to use

4,0 vor 3 Jahren

Kommentare: As I am involved in international trade Legal services, I am able to use Netdocs to undertake efficient document management which can be undertaken through creating different folders, and managing those folders event remotely internationally.

Vorteile:

That it can be accessed from out of office, and very user friendly for document management, which in the legal services field is a must.

Nachteile:

The only con it has that it doe snot have an in-built features to compare different versions of the documents. We got to use another software app to do that.

Katy
Payment Specialist in Schweden
Finanzdienstleistungen, 10.000+ Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

A helpful file storage program

4,0 letztes Jahr

Kommentare: A program that helps me securely manage my documents at work .

Vorteile:

The file organization is next-level .You can setup your folders in any way you want , add notes on files as needed or even link them to photos .Our email server gets overloaded easily and we regularly have to clear your inbox .I like that I can also use NetDocuments to store important ,older emails .

Nachteile:

Integration with other programs is lackluster .You cannot collaborate on files with other people ,except on designated areas. You cannot run multiple versions together and are stuck doing one thing at a time .

Cassandra
Attorney in USA
Rechtsberatung, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

CB Review

5,0 letztes Jahr

Vorteile:

Easy to open new matters and save documents. Integrates well with other programs.

Nachteile:

Software often freezes or is slow. Sometimes slows productivity.

Verifizierter Rezensent
Project Manager in USA
Verifizierter Nutzer auf LinkedIn
Telekommunikation, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

NetDocuments

5,0 vor 3 Jahren

Kommentare: Overall experience is great! I truly enjoy using this software.

Vorteile:

It’s a great tool for having a repository of documents. It makes keeping things organized easy. It’s a great collaboration tool.

Nachteile:

saving and deleting different versions of a document doesn’t work as well as it could. Other than occasional glitches, it’s great software.

Verifizierter Rezensent
General Counsel in Australien
Verifizierter Nutzer auf LinkedIn
Verpackung und Container, 1.001-5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

good product

4,0 vor 2 Jahren

Vorteile:

easy integration with email and safe storage

Nachteile:

searching for documents and emails could be easier

Sophie
Business assistant in Australien
Rechtsberatung, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Great product

5,0 vor 3 Jahren

Vorteile:

Easy to use, lots of features, great support a phone call away

Nachteile:

Some answers can't be found on the support pages but they're just a phone call away anyway

Michal
Assistant in USA
Anwaltskanzlei, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

NetDocuments: Better Features, Better UI

5,0 vor 6 Jahren

Kommentare: We needed a document management solution a couple of years ago that would allow us to find old, editable text documents in multiple ways, since our legacy practice management software made it impossible to find documents unless you already knew which file they were in. The key NetDocuments feature is in-document text search. We can now search for documents using a key phrase in the document itself, rather than needing a title or tags. If you have a good title and tags, documents are that much easier to find.

Vorteile:

In-document text search, easy UI, competitive pricing

Verifizierter Rezensent
Senior Human Resources Manager in USA
Verifizierter Nutzer auf LinkedIn
, 501-1.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Solid Cloud Document Offering

4,0 vor 5 Jahren

Vorteile:

We use NetDocuments to share and send documents securely with other companies. It is a pretty straightforward and easy-to-use offering. Because of this, it has been good to work with and easy to get others to get up to speed with it.

Verifizierter Rezensent
Software Engineer in Kanada
Verifizierter Nutzer auf LinkedIn
Computer-Software, 1.001-5.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Net Documents - Only meant for about 5 users

1,0 vor 3 Jahren

Vorteile:

The search functionality with wild card matching it really nice for developers/people who know regex. It had integrated MS office to view without opening the document

Nachteile:

It was horrendously slow. We have about 40 users and imported documents from another document management service. It was much much slower to search and the way it searches was really bad

Verifizierter Rezensent
Helpdesk Analyst in USA
Verifizierter Nutzer auf LinkedIn
Anwaltskanzlei, 51-200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Netdocuments

3,0 vor 4 Jahren

Kommentare: Shareholder wanted a cloud base system. We are still working through the bugs and hope with new versions coming out it will be able to integrate better with office options.

Vorteile:

It's a cloud base system and for the price it was the best one out there for our small firm. Having a customizable home page is easy to access active client work.

Nachteile:

Downloads are slow and the checking in documents automatically is only working have the time. We have to do a lot of check in manually.

Leah
Verifizierter Nutzer auf LinkedIn
Rechtsberatung
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung
Quelle: GetApp
5,0 vor 7 Jahren
Zbigniew
Founder in Polen
Informationstechnologie & -dienste, Selbstständig
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

NetDocuments review

5,0 vor 5 Monaten

Kommentare: Great document and email management, a lot of time saved!

Vorteile:

A modern, easy-to-use cloud-based professional document management system with a user-friendly interface and many useful functionalities, like manual version control, tagging and robust search.

Nachteile:

Have not found any downsides while using the product yet.

Audrey
paralegal in USA
Immobilien, 51-200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Not completely sold on it yet

3,0 vor 4 Jahren

Kommentare: So far, my experience has been ok, but I am not sold on this software just yet.

Vorteile:

Indexing documents into categories has helped narrow down searches better.

Nachteile:

It's a bit slow in retrieving documents, and it can be difficult to navigate on occasion.