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Über NetDocuments

Für Organisationen und Anwaltskanzleien, die dauerhaft und kontinuierlich Dokumentenmanagement-Funktionen benötigen.

Erfahre mehr über NetDocuments

Vorteile:

In-document text search, easy UI, competitive pricing.

Nachteile:

We have about 40 users and imported documents from another document management service. It was much much slower to search and the way it searches was really bad.

Bewertungen zu NetDocuments

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,1
Kundenservice
4,0
Funktionen
4,0
Preis-Leistungs-Verhältnis
4,0

Weiterempfehlungsquote

7,8/10

NetDocuments hat eine Gesamtbewertung von 4,3 von 5 Sternen basierend auf 38 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (38)

Evan
Evan
Legal RSC Level 3 Engineer in USA
Verifizierter Nutzer auf LinkedIn
Informationstechnologie & -dienste, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

NetDocuments - Great Cloud based DMS

5,0 vor 3 Jahren

Kommentare: Almost always positive. The search, storage and applications work. When they don't the support staff is usually friendly and knowledgeable

Vorteile:

The whole package exists in the cloud. It just works. Indexing Works. Importing Works. User Management Works. Very little can go wrong as they handle the infrastructure.

Nachteile:

When it does go wrong it can be time consuming to get it fixed. Often the issue requires a patch to their software which can take some time to get and implement from them

Kayleigh
Firm Administrator in Kanada
Anwaltskanzlei, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

NetDocs: the Law Firm organizer!

5,0 vor 7 Monaten

Kommentare: Overall, we love netdocuments. It has been easy to train and implement and we have run into very little major issues.

Vorteile:

Ease of use, link system and functionality.

Nachteile:

Slow file upload with large batches, search function can be tricky.

italba
Paralegal in Kanada
Anwaltskanzlei, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Could be better

3,0 vor 6 Monaten

Kommentare: over all it works, but it would be better if there were more short cuts, (ie drag and drop documents from ND to an email)

Vorteile:

the best thing about net docs is that it is on the cloud.

Nachteile:

Our files in NetDocs are set up by folder structure. When our cases grow, it can get very confusing to see where documents are saved. I find myself having to keep clicking into subfolders. if there are documents in different subfolders but i want to add one document from one subfolder and a document from a different subfolder into an email, i am unable to to do that. when searching for a client file, the matter will not auto-populate if even if you type in the first couple of letters

Matti
Attorney, Partner in Israel
Anwaltskanzlei, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Best document management system

5,0 vor 3 Jahren

Vorteile:

NetDocuments is very intuitive for most employees. Has all of the core features of document management implemented very well. It is fully cloud based, so it takes off our mind all of the duties of archiving.

Nachteile:

Some flexibility is missing. Several features are not completely implemented, so they sort of work but require workarounds. They could take a key from the competition on several UI design choices.

BreAnne
BreAnne
Office Assistant in USA
Anwaltskanzlei, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great way to securely share and store documents

4,0 vor 4 Jahren

Kommentare: Our business has many people who all work together on the same projects and this has given us a way to conveniently keep every one up to date by providing updates to everyone almost immediately.

Vorteile:

This software makes it very convenient to keep all documents organized by user or client and has many features which can be used to ensure the security of the documents.

Nachteile:

The search feature can be difficult to figure out the verbiage to use, and if you are searching for a document that you have not been given access to it does not inform you of that, instead it just says “not found”

Antwort von NetDocuments

vor 4 Jahren

Thank you for your kind words and feedback! We are continually working to improve our product and have shared your feedback with our product teams. Please note that for security reasons expected by many customers, we intentionally do not disclose if a document exists if the searcher doesn't have access rights to view that document. Thank you for being a NetDocuments customer!

Cyndy
Legal Assistant in USA
Anwaltskanzlei, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

NetDocuments

4,0 vor 5 Jahren

Kommentare: Overall, I like the software alot when it is working and Internet Explorer is working.

Vorteile:

We were able to set the matters up the way our paper files used to be organized, so it makes finding documents easier for us.

Nachteile:

it is Internet Explorer based and is not as compatible with anything else (i.e. FireFox, Google Chrome, etc.), so you lose some of the functions if you do not use Internet Explorer. However, Internet Explorer is no longer supported and is not stable. Also, when you have a problem and call customer service the wait is excessively long.

vinita
director in USA
Welthandel & internationale Entwicklung, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

NetDocuments-Ease to use

4,0 vor 5 Jahren

Kommentare: As I am involved in international trade Legal services, I am able to use Netdocs to undertake efficient document management which can be undertaken through creating different folders, and managing those folders event remotely internationally.

Vorteile:

That it can be accessed from out of office, and very user friendly for document management, which in the legal services field is a must.

Nachteile:

The only con it has that it doe snot have an in-built features to compare different versions of the documents. We got to use another software app to do that.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Anwaltskanzlei, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Have to put your documents somewhere

4,0 vor 5 Jahren

Kommentare: If you are looking for a reliable document management system that you can use with no infrastructure cost this is it. It can get pricing based on the use, but it is worth it in the long run.

Vorteile:

-The ability to track version control -Share documents internally & externally -Create folder structures to classify documents in addition to document types -Remote access app -Security

Nachteile:

-When there is a problem or sync issue, there isn't always a reason -Speed sometimes (although this is more likely an internet speed issue)

David
David
Director of Technology Services in USA
Verifizierter Nutzer auf LinkedIn
Anwaltskanzlei, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Powerful and reliable legal-centric document and email management tool

5,0 vor 7 Jahren

Kommentare: Security and collaboration

Vorteile:

Powerful, cloud-based document management system helps our firm effectively store, create and categorize our documents and email. Collaboration tools allow us to easily share individual documents or even entire folders securely with our clients and experts.

Nachteile:

NetDocuments has made big strides in reliability and customer focus and these areas need to continue to be developed as they were not strong suits in years past.

Katy
Payment Specialist in Schweden
Finanzdienstleistungen, 10.000+ Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

A helpful file storage program

4,0 vor 3 Jahren

Kommentare: A program that helps me securely manage my documents at work .

Vorteile:

The file organization is next-level .You can setup your folders in any way you want , add notes on files as needed or even link them to photos .Our email server gets overloaded easily and we regularly have to clear your inbox .I like that I can also use NetDocuments to store important ,older emails .

Nachteile:

Integration with other programs is lackluster .You cannot collaborate on files with other people ,except on designated areas. You cannot run multiple versions together and are stuck doing one thing at a time .

Sue
Paralegal in USA
Anwaltskanzlei, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

NetDocuments Document Management

5,0 vor 4 Jahren

Kommentare: Overall NetDocuments is a good app with good components. Sometimes a glitch happens and we need to get technical support, but then again, sometimes it is just operator error. Either way, they are helpful and get to the root of the problem.

Vorteile:

This is a document management system in the cloud that is very user friendly. it is easy to save documents and retrieve them. NetDocuments has various programs to work alongside the document management system - such as scanning documents and saving them just like a document you had just created, and ndMail, which is a program that quickly and easily save emails to your various files. Their support team is very good and easy to get ahold of.

Nachteile:

3 or 4 times each year we need to update the app on our computers and its always a little scary and we all hate doing it. I wish they could just update their files and when we log in we would automatically be logging into the newest version.

Sherry
Billing Manager in USA
Anwaltskanzlei, 51–200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Easy to save and locate documents

5,0 vor 2 Jahren

Kommentare: Each of our Cases has a workspace in NetDocuments, so I am able to look up my case and quickly search through my documents by date, doc name, sender, document type, etc. There are many was to narrow the search. Also, because this program is integrated with our Case Management software, Zencase, I don't even have to open it separately. Documents are available at my fingertips.

Vorteile:

It's great to be able to associate emails with attached documents directly into NetDocuments for all of my Cases. From NetDocuments, I can pull up any older emails without having to spend time searching through Outlook

Nachteile:

For my purposes, the program works very well. But it would be nice to be able to drag and drop emails to NetDocuments, which would make association even quicker!

Kyle
Systems Administrator in USA
Anwaltskanzlei, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Net Docs

5,0 vor 2 Jahren

Kommentare: The overall experience with Netdocs is fantastic except the increasing rates you're forced to pay from the Con section. The other alternative if you are looking for a similar DMS but are in a smaller budget, using Epona from MS and Imanage might be the best gateway before you come into the ND world.

Vorteile:

Fantastic for the Legal Sector for DMS, HYPER secure and great customer service on issues. We've used them for 10+ years and haven't had many complaints with them at all. The best thing about it is they continually improve and produce better and better Intergrations with microsoft.

Nachteile:

The biggest con is the price, you can easily burn a quarter Million on the data storage rates and such easily plus with user licensing, it's mostly due to them being bought by a hedge fund so they screw over everyone with the extreme licensing and piece mealing products that should have been including from the get-go.

Jeff
IT Director in USA
Rechtsberatung, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Good and bad

3,0 letztes Jahr

Kommentare: Overall have had few issues. Unfortunately the last problem in uploading more than one document took 5 weeks to correct.

Vorteile:

I feel confident our data is secure in Netdocuments.

Nachteile:

Unfortunately my users, paralegals and attorneys do not find the interface usable, or ability to share files externally impossible.

Vika
Director of Operations in USA
Anwaltskanzlei, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

difficult to use, expensive, but secure

5,0 vor 11 Monaten

Kommentare: Secure, clunky, expensive.

Vorteile:

How secure our files are. Both security and dynamic version management are superb features.

Nachteile:

How clunky and difficult to use it is. Also, how difficult it is to learn, especially the admin side - it's like doing things on DOS - you have to know what you're doing. It's not intuitive at all.

Hannah
legal assistant in USA
Anwaltskanzlei, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Well worth it

5,0 vor 4 Jahren

Kommentare: Its a great platform that I would recommend to many businesses/friends.

Vorteile:

This is a great cloud based "filing cabinet" I use it just like you would use a paper file and it works great. Lots of search options if you are looking for a document. Easy to customize the workspace for how you want to use it. You can set up documents as versions, so each time someone makes changes they can save as a separate document so great way to preserve changes.

Nachteile:

Sometimes it has weird glitches, like email integration. But typically customer service is on ball to get it fixed quickly.

Santosh
Database Administrator in USA
Anwaltskanzlei, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Net Documents - Review

5,0 vor 5 Jahren

Kommentare: - it was overall an excellent experience working with NetDocuments

Vorteile:

- this software has many features available in which integrating with Salesforce and Drawloop apps are one of the key features - the folder view, file managing is brilliantly handled - the support is very helpful and supportive

Nachteile:

- the pricing can be reduced - can improve more features and backend viewpoints

Hayley
Associate Attorney in USA
Anwaltskanzlei, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Great for Document Management

5,0 vor 2 Jahren

Kommentare: I would recommend it. It is user friendly and I like how it organizes documents

Vorteile:

This program is great for document management and collaborating with team members as I can email links directly to documents to team members for review. The system is effective in organizing file documents and I use it daily, all day.

Nachteile:

There are certain bugs that keep popping up. Document preview is slow to load and sometimes is unavailable for me.

Maruf
Maruf
Accountant in Türkei
Verifizierter Nutzer auf LinkedIn
Finanzdienstleistungen, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Handy for generating data and content

5,0 vor 2 Jahren

Vorteile:

The interface is good software. Also convenient and suitable for storing and sharing my data

Nachteile:

While using the software, I need some tools, but the ones available at the moment are not quite enough. They are open to development

Jordanna
Legal Assistant in Kanada
Anwaltskanzlei, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Netdocs Review

4,0 vor 7 Monaten

Vorteile:

Easily trained program. Not many glitches in the system.

Nachteile:

Having to make own sub folders once file has been created

Helen
Legal Assistant in Kanada
Anwaltskanzlei, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

User friendly document management

5,0 vor 7 Monaten

Vorteile:

Easy to navigate and organize files and documents

Nachteile:

Sometimes the searching doesn't capture the best results

Zach
IT Manager in USA
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Could be great but falls short

1,0 vor 6 Jahren

Vorteile:

The e-mail integration is awesome, when it works. We run into too many issues to where it loses a connection or fails to uploaded an e-mail.

Nachteile:

Each update makes the system slower and slower. Every time they update their website, a feature breaks and they have to go back and fix it. Hold times for tech support and times can be a little ridiculous.

Cassandra
Attorney in USA
Rechtsberatung, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

CB Review

5,0 vor 3 Jahren

Vorteile:

Easy to open new matters and save documents. Integrates well with other programs.

Nachteile:

Software often freezes or is slow. Sometimes slows productivity.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Telekommunikation, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

NetDocuments

5,0 vor 5 Jahren

Kommentare: Overall experience is great! I truly enjoy using this software.

Vorteile:

It’s a great tool for having a repository of documents. It makes keeping things organized easy. It’s a great collaboration tool.

Nachteile:

saving and deleting different versions of a document doesn’t work as well as it could. Other than occasional glitches, it’s great software.

Rolie
Principal Attorney in USA
Anwaltskanzlei, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

The "Gold Standard" for cloud-based legal software

5,0 letztes Jahr

Kommentare: Overall, I greatly appreciate my experience with NetDocuments, so far.

Vorteile:

The ability to integrate with other legal software for data/document management and sharing.

Nachteile:

There is a "learning curve" to implement and operate the software.