ClearCompany Erfahrungen

Excellent quality ClearCompany

Vorteile:

Great, excellent quality ClearCompany, incredible, I'm totally satisfied to have worked with this company.

Nachteile:

I really do not have any complaints, I have no doubt that it is one of the best companies in the area of human resources. Highly Recommended

Best for recruitment and onboarding to performance metrics and employee engagement.

Kommentare: My overall experience with ClearCompany has been very positive. The platform is easy to use, and the customer support is really helpful and responsive. The integrations available for ClearCompany allow for easy integration between various tools, making it easy to manage and automate tasks related to onboarding and managing new hires. It also provides a comprehensive suite of tools for performance management. The cost is also quite reasonable, especially when compared to similar platforms.

Vorteile:

Some of the most impactful features of ClearCompany include their onboarding and employee engagement platforms, performance tracking, and analytics. The platform is intuitive and easy to use, and the integration process with existing systems is seamless and simple. ClearCompany makes it easy to customize processes and workflow to fit the needs and goals of any organization.

Nachteile:

The least liked aspect of ClearCompany was the lack of customization options for reports and data visualization. The templates for these features were basic and not very useful for more in-depth and detailed analysis. Additionally, it was also hard to set up and manage a centralized database for all our company data.

Better ATS/Onboarding Options

Kommentare: I migrated our HR/Recruiting department to ClearCompany from a more expensive Legacy ATS that was showing its age and cost much more. Beware of a few things. First, while they aren't a bad software suite, they aren't great, and suffer from not being particularly good in any one aspect compared to competitors, whether its functionality, features, price, etc. They do, however, have a great sales team that is prepared to sell their product as the next great thing. They also spent a lot of money on help modules (professional Youtube clips) and making their software aesthetically pleasing. However, when in actual use, the software is not as good as the image would lead you to believe. It is one of the more glitchy pieces of HR software I've ever used with experience in excess of over 10 ATS/HRIS/CRM/etc. Using it is not intuitive, from selecting dispositions, to making changes, to posting ads, to running reports. For the price, it in the lower half of pricing for equivalent ATS software packages, but on the high end of that, and each additional option and login costs a lot. There are a lot of competing products that are easier to use, less prone to malfunctions, and cheaper. While an HR department probably wouldn't hate this product, since it does work, there are absolutely better products in both directions, both at a higher price point with more functionality, as well as at lower price points with equivalent functionality.

Vorteile:

The portal is aesthetically pleasing, with a very modern design approach. It is priced decently, although not great, cheaper than large vendors like Taleo, etc., but there are cheaper options that offer roughly the same functionality (and some better). They remain focused on compliance and update standardized forms. The Onboarding side is better than their ATS.

Nachteile:

Nickel and dime for every extra item. Additional user seats are expensive. Data migration from previous ATS is expensive. Changes to the format, questions, dispositions, stages, etc. are not easy and it is hard to tailor to your company/department's specific individualized needs. In order to make it pretty, they made it very difficult to change formatting. In addition, if you require ClearCompany to make a change, it takes a while and costs a lot. Controls are pretty, but aren't intuitive. They are NOT GoogleforJobs compliant. When I last asked them for an update in 2017, they stated it wasn't necessary and had only the most vague understanding of why this was important. Their mobile optimization is horrible and frequently has issues. Their ATS is glitchy.

Checks all the boxes

Kommentare: I entered in expecting what I have seen before with other major HRM software companies. I expected constant growing pains and problems and lackluster customer service. ClearCompany proved me wrong and has consistently delivered quality product support and customer service for the two tears that I have been using the product.

Vorteile:

It is super user friendly! Although it is a quality product with great functions, you don't have to be a techie to catch on to how everything works. You are never alone as far as product support. This company is constantly inquiring about how to make the product better. That is how they stay on top with this product. Other HRM software management companies over promise and under deliver... Not Clear Company. They are constantly right there to answer questions quickly and resolve concerns at amazing speed.

Nachteile:

The few things that I could point out are honestly more of a preference than a problem. It would be nice to have a few other ways to search for applicants, i.e. by phone number or email address, but again, that is only a preference. Everything this software says it will do, it does .

ClearCompany HRM is the best Applicant Tracking System and Onboarding Software

Kommentare: ClearCompany HRM is very customizable and the customer service exceeds any service I've had with a vendor before. Our account rep is always available to assess our needs and provide us with any information/help as needed.

Vorteile:

ClearCompany is very customizable, the fillable PDF feature in the Onboarding module is very intuitive, and the customer support is amazing. I can always rely on my account executive to be available and answer any questions I may have. During implementation or upgrades, our account representative is always providing us with updates and keeping us involved in every step of the process.

Nachteile:

There are not too many cons that I can say about ClearCompany. The only suggestion I would make is that the Onboarding solution would be more customizable in how the steps are laid out in the candidate experience/view. Other than that, ClearCompany is very user friendly and customizable.

Good ATS for companies averaging < 15 open jobs

Kommentare: Prior to implementing ClearCompany in April of 2017, we did not have any sort of candidate management software. We were eager to find a software to help us organize as we were consistently recruiting for at least 15 open jobs at all times. ClearCompany's product helped our teams organize hiring efforts and streamline processes all while allowing Hiring Managers the ability to stay connected and engaged with the process. Through daily use of the system we were able to better understand and identify a list of performance features we needed from an ATS to ensure our team's success. After about a year of use, our recruiting volume had nearly doubled and our need for task management and automation features increased. Adding in frustrations of daily system issues and the amount of outstanding tickets left unresolved for months on end, we started to demo other systems. Ultimately, we selected another ATS that better fit our growing needs and concerns.

Vorteile:

Absolutely loved the way the candidate pipeline was broken down and organized with customization options for both interview stages and workflow within a specific interview stage. Customization abilities for just about every feature within the system allows any company to tailor the system to fit their specific or unique process. Offer letter creation and offer process was extremely seamless and easy to use. Could generate and send offer letter for approval and then to candidate for signature in seconds and without the use of a 3rd party DocuSign type system. The ability to rate candidates A, B, C or X was helpful in keeping a visual rating of candidates within your pipeline. Integration and set-up was an easy process, however, training and resources could use some improvement. Dashboard layout was easy to navigate and access.

Nachteile:

ClearCompany was a glitchy system; we were consistently submitting support tickets for re-occurring issues with common features that slowed or required us to create a workaround within the hiring process. Customer Support would usually have to escalate issues to their development team and it would be months before we had an update or a resolution. Customer Support teams and Account Managers could use some improvement on communication and also follow through on actionable items they said they would deliver on. New product features were usually released before proper bug testing was done creating usability concerns and an abundance of support tickets. They also usually came with very little training or lack or good resources leaving the user confused and overwhelmed on how to utilize these great new features. Reporting was extremely limited. Some of the most basic and general recruiting metrics could not be produced through reports and had to be either manually tracked or data had to be manipulated. There were a few times where we found discrepancies on specific job reports vs. the data tracked on the job req's dashboard. Interview Scorecards were extremely confusing, hard to access/change/set-up quickly and not user friendly once they were set up. Lack of automation and key features in comparison to other ATS systems within the same price point.

One of the best Applicant Tracking Systems

Kommentare: Overall experience, has been positive , from the implementation to launching the product. When there are questions or issues the customer service representatives try to assist to the best of their ability.

Vorteile:

Most- I like the ability to having the application and resume together when viewing a candidate. The Onboarding and building requisitions.

Nachteile:

Least; Not being able to call applicants from the app. That would be a great feature , we would have every step all in one place. Other than that no other complaints.

Cleanest, Simplest Interface

Kommentare: I

Vorteile:

As a recruiter, I value the clean simplicity of the Clear Company user interface. No two products have the same design, so there is perhaps a half day of getting used to where things are found in the candidate lifecycle, but once you see it, it makes perfect sense and becomes habit. Also, the overall look of each page is 'clean' - easy to see all the information without needing to overlook a bunch of unused information.

Nachteile:

I do not have any negative impressions of the Clear Company product from the point of view of a recruiter. I am completely satisfied.

ATS thats all in one.

Kommentare: Pretty positive! I did have a hiccup with sponsor a job post and a rep getting back to me but it was eventually solved.

Vorteile:

I really like that you can post internal and external jobs and that there are templates for your jobs so you don't have to re-type them up every time you post a job! Its also very customizable to your company.

Nachteile:

The software is very windows 95 looking it could use a refresh and an update on the format of where things are.

Excellent ATS System With Great Functionaltiy

Kommentare: Overall I've been really impressed with this ATS system. I'd never used it before, and it is a very robust system with a lot of features. It was easy to learn, and it's easy to make minor changes to templates and forms when needed. The customer support is better than what I've experienced with other ATS systems.

Vorteile:

It is easy to learn, has many features, and allows you to easily track applicants. We also use it to send offer letters, initiate onboarding activities, and schedule interviews. There are many features in one platform, and it is straightforward to learn how to use the features. We have a dedicated account manager whom we can contact when we have to escalate issues, and they also have an online chat feature with customer service.

Nachteile:

Sometimes the reporting is not consistent with results after you run a query, and the applications sometimes get submitted in different formats based on the method the applicant uses to apply. Also, sometimes the customer service team doesn't give a complete answer to your question.

Most intuitive and functional applicant tracking software yet!

Kommentare: I have used other applicant tracking software solutions before but they were often cumbersome to use or never had quite the right functionality that I wanted. I love ClearCompany so much because it truly has everything I need in an easy to use system. AND just when I think it couldn't be better they come up with new enhancements! I have, and will continue to recommend ClearCompany ATS to anyone who has recruiting responsibilities, especially if they are a government contractor!

Vorteile:

Very intuitive and user friendly to use. Various ways to access information and sort information to see what you need. The Clear Company team is extremely responsive to providing help but also listening to suggestions for future improvements. Their support is top notch - from online training videos, to online chat and a customer success manager who not only cares but follows up (and not like other companies who will reach out when they want to sell me a new feature). I also attended their 2017 Talent Conference in Boston, which was really a great learning opportunity as well as to connect with my

Nachteile:

I would not say there are any cons, but we live in a time where instant gratification has become the norm and expectation. There have been times when I have waited 30 - 60 min for a response to my online chat request. There are new reports I would like to have, but I know their reporting function just went under an overhaul and I am working on moving to the new platform soon, so I am excited to see what the new reporting capabilities are. The only other improvement I could suggest right now is to make this highly capable software to be better suited for a global company. We have business in India and ClearCompany has helped us to utilize their system for our recruiter in India, but there is still opportunity to improve the system for a company doing business overseas.

Great customer service and personal support

Kommentare: Excellent! Truly for me the customer service is what wins me over. The product is great don't get me wrong but without the help of an actual person these a wonderful product can fall flat on it's face. I have never had a frustration with a dropped call or an email that was not returned promptly. I would recommend ClearCompany without reservations.

Vorteile:

The integration of ClearCompany into our process was truly extraordinary. From the first meeting until today I have a close relationship with the person that helped to set it up. He is prompt in his reply and very thorough providing a detailed explanation as well as screenshots and directions. I really appreciate him! Once trained, the software itself is intuitive and easy to understand.

Nachteile:

There are some tweaks that I think could be improved upon. I typically ask my Customer Success Manager if something is available and if not, he tries to recommend another option. Example, we are looking to add a training tracking option and he referred us to another company that integrates with ClearCompany. Regardless, the pros outweigh the cons at this point and they are always open to exploring options which I appreciate.

ATS of choice - simple, complete, and cost effective

Kommentare: This is by far my favorite software for recruiting and communicating with candidates. Still not quite ideal for scheduling internally or exporting to other systems of my choice, but its a huge bang for the buck.

Vorteile:

Cost-effective Easy to use and quick navigation (way less clicks to get more done) Great searchability within the talent pool Great customer support & training, after implementation Integrates with Outlook for viewing and scheduling Great email template system saves time with easy mass emails and quick customized responses. Electronic Job Offer letter signing and storage is helpful, and you can attach additional documents to the offer.

Nachteile:

Outside job posting (JobTarget) does not work well at all. Only works great with large posting sites: LinkedIn, Indeed, Zip Recruiter Slow and manual labor intensive implementation process, with not much flexibility or support (you've got to manage this one yourself) Doesn't allow interview scheduling with multiple interviewers or a conference (from the outlook integration within the app, this may change soon) This doesn't integrate with any background check systems besides their own contracted vendor. This is not flexible, although I've tried for a couple years now.

Very user friendly!

Kommentare: Clear Company works to make improvements on its product, and functionality. While it does not offer some of the immense details that other products may offer- this suits our companies needs perfectly. I found that when researching other options (some of which were very expensive) - we would not utilize everything that came with the price tag. Clear Company was and still is the best option for us. It gets the job done without getting bogged down in things that we don't use.

Vorteile:

Easy to learn and use, can build my own job reqs and apps, or the support team will also do for you. Easy to teach and train others to use, has a large number of standard report options, or you can have one customized to suit your needs. This has been one of the best decisions our company has made!

Nachteile:

There are several functional niceties that I would like to see and have recommended. The support team keeps track of all requests and works to implement changes in product updates.

ClearCompany HRM Review - by Jeanine Hinkle CEO of Hinkle Group

Vorteile:

There were several, however my top one is Customer Service. I actually started using CCHRM with a client's company where I was trained from the ground up on CCHRM by CCHRM reps, and they did an outstanding job. Unlike other companies that are hard to reach after the sell, CCHRM was extremely responsive to my needs well after we closed the deal. They truly do take their quality of customer care seriously. I liked CCHRM so much that when I started my own firm, they were my very first call. Next was that it was easy to use. I've been a recruiter for 20 years and have experiences with a lot of systems but CCHRM makes is very simple to use - and also for hiring managers which for a recruiter, is key. That way everyone was in the loop. The implementation was easy and efficient and PAINLESS for me - I didn't have to spend and time or brainpower on it - they handled it from beginning to end.

Nachteile:

There is nothing that I dislike about HRM - like I said I have used many systems and I keep this one because it does what it promises, and if I ever have ANY trouble or need a tweaking, they are 100% responsive and attentive to my needs as a customer.

User Friendly and Regularly Updated

Kommentare: Overall Clear Company has a great understanding of what we do as professionals everyday. They stay up to date on what is happening and adjust or create new features to accommodate the ever changing world of HR.

Vorteile:

We have integrated Clear Company with Paylocity and it works great. Implementation for the most recent platform update was smooth and the visuals of the new look are fantastic. It also comes with a great support team.

Nachteile:

Lack of customization with some of the features, but I am hopeful there will be an update to those soon. Some automated resources don't print out nicely and I am unable to edit them in any way to make it easier on the eyes.

The Best Software For Onboarding

Kommentare: ClearCompany has excelled with keeping us informed of onboards completing tasks, and has improved the quality of the hiring process overall.

Vorteile:

ClearCompany is very dependable, easy to navigate, and does everything for us. With the ease of knowing that we have this software in place, we can rest assured that our onboards are taken care of.

Nachteile:

The software could be a little better at sending reminder emails to onboards and their direct managers informing them of the tasks remaining in their packets instead of us having to check and send reminder emails to onboards who have not completed any tasks.

Great promising Features, Terrible Actual Performance

Kommentare: Very attractive yet stay away until their software works without issues. After doing demos with many other ATSs and much research, I was duped by the number of reviews online by reputable sources.

Vorteile:

UP-To-Date on many (almost all) industry features, such as a robust reporting module and interview scheduling module, even video interview scheduling and recording etc. Somewhat easy to use interface

Nachteile:

Terribly glitchy. I'm constantly calling in with issues to be told that its a software glitch that needs to be investigated and patched - which seldom happens. These glitches are usually fundamental, such as a utterly broken reporting module. I have not ever been able to get a healthy report on any metrics - ever! Our uses couldn't login after we bought and implemented the program, because of a glitch that ultimately was resolved by Clearco internally building users for our thousands of employees.

satisfied customer

Kommentare: keeps our recruitment activities on track with ease of communication with candidates.

Vorteile:

This ATS is easy to use, and they have significantly improved the userface over the past few years. When you get the right rep from Clear Co, it's a great partnership. The use of texting has been huge improvement for our recruiting team.

Nachteile:

It does not have the ability for confidential requisitions. If you post a position, every recruiter in the organization can see it. Non standard integrations get glitchy.

Very Strong, Very Expensive

Kommentare: Clear is a great option if you are looking for a one-stop shop, and willing to pay for extra features.

Vorteile:

The HR on-boarding process is straightforward and reliable. Tracking candidates is easy and requisitions are easy to deploy. Customer service is expensive but very responsive and very helpful.

Nachteile:

The platform is very inflexible in terms of exporting data, especially application answers. Usage of their API is behind a pay wall, and reporting is lackluster.

Robust software that's easy to use!

Kommentare: I talk about Clear Company so much, I am a huge supporter. The past few months I have had a difficult time with communication with my CSM, come to find out she no longer is with the company I can now move forward hopefully to accomplish my goals with upgrading the platform.

Vorteile:

I love how detailed you can get with workflows, it helps me stay organized. Everything always works the way it is supposed to.

Nachteile:

I would love to see an offboarding feature added with similar workflows as onboarding.

ClearCompany is a user friendly, adaptable software with great customer support.

Vorteile:

They made the change from paper application seamless and were able to integrate with our payroll company. The system is user friendly and you can customize the online applications. We have had good customer service with any issues that we have had in the past.

Nachteile:

The reporting is good, but could be better. They should add more options and ways to narrow down the data and have more options when exporting data.

Recruiting made easy

Kommentare: I have been happy with ClearCompany overall. Their support with getting started was great, but then after that I was left hanging a little bit with training everyone on how to use the system. Everything is extremely user friendly and was mostly easy to figure out on my own, but could have gone better with a larger scale launch.

Vorteile:

It is very simple to use and you can use the system to customize your recruiting and hiring needs

Nachteile:

There is not a mobile compatible way of searching for specific candidate information over the cellphone. I also wish they had some time sensitive options like reminders or delayed email responses.

Smooth Flow

Kommentare: Overall, i am please with Clear Company.

Vorteile:

The smooth flow from posting a position to the actual hiring of a candidate.

Nachteile:

If same candidate applies for 10 different positions, you will actually have to open each application. Also, running reports is tricky. You will have to continue to play around with the software to run reports.

Very User Friendly

Kommentare: Love it, it's a great ATS, helps keep me organized, and it's very very user-friendly.

Vorteile:

Easy to use, great customer service, what items it can integrate into my hiring process it has, and had done so easily.

Nachteile:

I wish i could integrate into my payroll system, but that is not in their control, I think that has more to do with my payroll system. Still love it.