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Über DentiMax

Die Anwendung bietet zahlreiche leistungsstarke Funktionen wie E-Rx, enge Integration, Aktualisierungen der Patient*innenversicherungen in Echtzeit, Patient*innen-SMS und elektronische Signierung.

Erfahre mehr über DentiMax

Vorteile:

This software integrates well within any dental practice, allowing the dentist to provide quality care proficiently and professionally.

Nachteile:

I don't know if they were having an off day or not but if so they should not work that day because they can make the days of the people they talk to upset.

Bewertungen zu DentiMax

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,4
Kundenservice
4,5
Funktionen
4,5
Preis-Leistungs-Verhältnis
4,5

Weiterempfehlungsquote

8,8/ 10

DentiMax hat eine Gesamtbewertung von 4,5 von 5 Sternen basierend auf 106 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (106)

Christopher
Christopher
dentist in USA
Verifizierter Nutzer auf LinkedIn
Gesundheit, Wellness & Fitness, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

CTG review

5,0 vor 7 Jahren

Kommentare: The ability to track treatment plans has given us the potential to fill open or cancelled appointments.

Vorteile:

I appreciate the ability that Dentimax offers in customizing the software to our office's unique requirements.

Nachteile:

We have intermittent times when the labtop does not sync with the main computer. I hope that we don't need to upgrade to a server.

Antwort von DentiMax

vor 6 Jahren

Hi Dr. Marlow, Thank you for taking the time to write us a wonderful review! I will have our support team give you a call about your laptop. We do not support hardware, but can look at a few things and give you a few pointers to look at. One thing you can check almost immediately is whether or not the laptop is on wifi. If it is, you may want to look into a hard wired connection to the internet, otherwise the wifi signal floating through the air can get disrupted at times for various reasons. Thanks for the opportunity to serve you! Sincerely, Alicia

Becki
Operations Manager in USA
Gesundheit, Wellness & Fitness, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung
Quelle: SoftwareAdvice

Best PMS with Everything You Need

5,0 vor 10 Monaten

Kommentare: Overall, once we got everything up and working it is by far the best software in dental. Easy to use and learn how to use it. Training is great with [sensitive content hidden] is great in Sales. Super helpful and efficient. You get to know the team in support so it helps for future calls.

Vorteile:

I have used several softwares and Dentimax has it all. It is straightforward and simple to learn and use. The line item accounting makes it easy to see exactly what's going on. The charting is simple and all on one screen with notes. The integration with DentalXChange is a must have to make claims a breeze. We get paid faster and claims go out clean the first time!

Nachteile:

The support is my least favorite of all the cloud based software companies I have used. We did a conversion and it was rough. Follow thru lacked and several parts and ons weren't activated. Once we got a hold of someone the team itself is great, but sometimes it is impossible to get ahold of support. There is one number for everything and if you're on hold and get to number one and it's been too long you get hung up on. I have learned the better times to call and it is better but support could use work. You have to wait weeks to get an appointment to add something or fix something that isn't critical to the performance of Dentimax.

Antwort von DentiMax

vor 10 Monaten

Thank you so much for taking the time to provide feedback to us Becki! We are so glad your experience with Sales and Training has been great, and thrilled that you love the software (we love line item accounting too!). I’m sorry if you experience with Support has been challenging. We do have a feature on our phone system to hold your place in line to receive a call back to avoid the wait times (which vary depending on the day, time and season), as well as the option to email support@dentimax.com and receive a ticket number that we will call you back on if that is easier for you. If you have any additional feedback you would like to share, please feel free to get in touch with me directly at alicia@dentimax.com. All the best to your success!

ALDEN
dentist in USA
Gesundheit, Wellness & Fitness, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: SoftwareAdvice

Unhappy with service

3,0 letztes Jahr

Vorteile:

The ease of using the system although there are a few issues that we keep having.

Nachteile:

Waiting on hold for over 1 hour to be told we could not be helped.

emily
Office manager in USA
Krankenhausversorgung & Gesundheitswesen, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung
Quelle: SoftwareAdvice

Switched from Easy Dental to Dentimax

4,0 vor 10 Monaten

Vorteile:

It looked easy to navigate Check eligibility quickly Easy to make new patient appointment files

Nachteile:

Inputting claim payments Creating secondary claims Lots of clicking to get where you need to go. Wish our patient history imported from old system.

Antwort von DentiMax

vor 10 Monaten

Hi Emily! Thank you for taking the time to leave a review for us. We appreciate your feedback! We have a quick and easy payment screen you can use to enter individual or bulk checks that works just like an EOB reads. Additionally, you don’t have to create secondary claims, just mark the patient claim ready to bill after your primary pays (right click, change secondary status to ready to bill) and send the claim out! Nothing to create here— we automate it for you. Unfortunately we can’t convert all of your old data (100% data conversion is pretty unheard of in the industry unless it’s with the same company), but I am glad you have what you need to move forward. We will be happy to provide you additional training if you would like to walk through the payment or claim process—just let us know! Sincerely, DentiMax Training

Esther
Dental Hygienist in USA
Gesundheit, Wellness & Fitness, 51–200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

DentiMax Review

4,0 vor 4 Monaten

Vorteile:

Great for note taking and storage and patient education

Nachteile:

Can be more organized and easy to navigate

Antwort von DentiMax

vor 4 Monaten

Thanks so much for the feedback, Esther! We very much appreciate you and would love to connect and get more feedback from you. We’ll be in touch soon!

Lisa
Office Manager
Medizinische Praxis, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung
Quelle: SoftwareAdvice

THE PROGRAMMERS NEED TO WORK IN A DENTAL OFFICE FOR AWHILE!!!! MAYBE THEN CHANGES WOULD BE MADE!!!

2,0 vor 8 Jahren

Kommentare: We are a small Family Dental practice- one Dentist, 1 Assistant,1 hygienist and 2 front desk ladies. Have been using this program for 3 years. Previously had Datateam. Although there are decent features with this Program, there are so many that shouldn't even be an issue. I am not the type of person who needs Support for how to work the Dentimax Program. However, there are so many issues with the Program that I deal with because I refuse to pay for Support to fix their programming problems. An example, there is a 1 cent rounding problem. The program tells you what the patient's balance is, then they pay it in full. When you put payment in and print out a receipt, a lot of the time it says they owe a cent or overpaid by 1 cent.
If I had to do it again I would pay a little more just to get a program that has the Standard features you would expect with a Dental Program.

Vorteile:

We like the email appointment reminders. We recently signed up with ZipWhip (awesome product) so we can text patients using our office landline. $20 unlimited texts. Rumor has it Dentemax is finally coming into the texting age and they will be charging $30 a month for 500 texts. Since we text way over that we will probably stick with ZipWhip since it is so easy to use, unlimited texts and cheaper. Other Pros......I guess right now I am so frustrated because I know all the issues we have to deal with on a daily basis should not be a problem and it is overshadowing the good of the program.

Nachteile:

1.) HUGE, HUGE, HUGE PROBLEM!!!!!...... a dental program that does not allow you to choose prophy frequencies of 2/12 consecutive months. They only allow you to pick 1/___ months. This does not help at all with the people having the 2/12 consecutive months. I decided to write this review after getting another rejection from an insurance company rejecting a cleaning and exam due to frequencies on a patient having the 2/12 months frequency plan. The prophy was done 6 months from the last cleaning but not 12 months from the prophy before the previous one. This makes patients angry having to pay for a check up! They hold us responsible for when their insurance will pay for their cleanings. So either charge the patient and lose them, or write off and lose money. When I called Dentemax about this problem I was told "most people have the 1/6 mos" and the gentleman from Dentemax had never heard of cleanings 2 in12 months. Seriously!!! This should be a STANDARD FEATURE in any Dental Program. You should not manually have to check this manually for every patient!!!! 2) Cores - It is general dental office knowledge that cores are Class III for 99.9% of patients with Insurance. Dentemax has Cores defaulted to Class II. So if you want the program to calculate the core copay correctly, you have to figure it out manually and adjust insurance estimate w on each and every core you ever key in. Or, you can go into every insurance plan and manually classify the code as Class III. (Right now just for Delta Dental we have 200 insurance plans in the computer. So that would mean making that adjustment 200 times for Delta, not including every other Insurance plan we have) 3. Unable to print out an envelope to a Patient or an Insurance Company unless we have a special printer. Come on!!! So we manually write out addresses. Lots of fun!! Plus the Statements aren't aligned to put into a window envelope. You have to do oragami so the address on the Statement shows in the envelope window. 4. Walk out Statements are confusing and hard to understand for Patients. Be ready to try and explain the bill. 5. For some reason when you are in the patient ledger and tell a patient what their balance is, then they give you payment, you go into "Add Patient Payment", the balance is different a lot of the time for no rhyme or reason. 6. When services are keyed in, a lot of the time Dentemax does not take into account the insurance and charges everything to the patient. Then we need to pull out our calculators and manually figure out the copay and then adjust the insurance adjustment for each procedure. this happens about 75 percent of the time. 7. The Scheduler, could we possibly make the Calendar a little smaller!!!!!!! Take a look at their Scheduler Screen, see that little box in the top left hand corner, see the little arrows...... you have to hit those little arrows to get from month to month. Hopefully you didn't have too much caffeine that morning and your hands aren't shaky. There is a lot of empty space on the lower left of the Scheduler Screen. How hard would it be just to have the months listed so you can easily click on the month you want to get to?!?!?!?! I could go on and on.

Antwort von DentiMax

vor 8 Jahren

Hi Lisa, I certainly appreciate your feedback and the opportunity to help you with the concerns you have voiced. I can understand why you would be frustrated if the below were accurate for the performance of our system and what we represent. Several of these items noted can be resolved by having a short training session or changing a couple settings that made it into your program, without the need for involving programming/development. Our training department would love to reach out and help you with them! In the meantime, to specifically address the items listed, I first wanted to address the .01 cent rounding issue. That had been brought to our attention previously and resolved in an updated service pack release. Our tech support team will call you to make sure you have the most up to date release at no charge to you. Also, you are correct, we are actually announcing our very own texting module. Like most software companies do, we have previously worked with a third party service for texting for years. Unlike other companies, the texting we are releasing is our very own texting that we created in house, with complete integration capabilities, since we built it for us. Not all texting products work the same or have all the same features, which is why you will find such a variance in price on the market (ranging up to $200 a month). We do want to offer the best product for the best price to our customers, which will deliver automated messages and integration with virtually no effort on the user end. 1) Cleaning frequencies 2/12 months: I actually did work in dental offices for 12 years, and can verify that there are serveral plans with this frequency. I can also verify that many software solutions do not have the option to indicate this frequency. This is an item on our enhancement list for our next version, and I appreciate your support of adding that feature. 2) Cores: Core build-up’s can certainly get paid out under class III for major services along with crowns. Depending on the insurance plans you are taking and the demographic you are seeing, that may be the case for you more often than not, but I have seen it the other way too (at class II). What’s important is that the system does have the flexibility for you as the user, to alter the default coverage table on the practice level instead of the plan level, so that you are not changing this per insurance plan, but only when it is called for. We can certainly edit that with you in a few minutes with the training department’s help for your plans going forward. We can also set that as the deafult for your older plans as well if the need is still there to do so. 3) We do actually have envelopes or labels in our system that do not require special printers to function. Of course your printer must be able to accept an envelope as something to print on (given the size), but most printers in the last 5 years or so have this capability. We can certainly resolve this with you. 4) Our statements are designed to work just like an EOB does. So when your patient gets a statement from you, and their EOB copy, they can easily follow the two and ensure matching details. We have 3 different options for statements depending on how the office likes to handle billing, and training can run through this with you as well and set the one you like as the default. 5) The payment entry screen is line item accounting, again to follow the flow of an EOB. When you see the patient balance on the ledger, there are several other things you may be seeing, such as the family account versus just the patient account. You have the same options to toggle to in the payment entry screen to make it easy to pay the whole family’s account or just the portion due for one patient. Training can also assist with this item. 6) DentiMax actually will calculate the estimated patient portion for you based on the coverage table on the insurance and the fee schedule associated with that plan. The only reason the total amount should show as the patient portion is if somehow the items are marked as being paid at zero percent on the coverage table of the insurance plan, the items are listed as non-billable to insurance (such as a missed appointment fee), or the claim has been closed already. This is also something the training team can look at in your system and see which item is causing that to be the patient portion and easily resolved. 7) Great minds think alike! For the calendar, you can actually click the month in the top in order to select and jump to a specific month (or year) with an easy drop down menu. You can also change the sreen resolution on your computer if you want to increase the overall size too. We would really appreciate an opportunity to have a live training session with you to run through these items and anything else on your list! Thank you kindly.

Rita
Administrator in USA
Medizinische Praxis, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Rancho cucamonga dental office

1,0 vor 4 Jahren

Kommentare: Horrible to get help . Wait a week or 2-3 weeks nothing works

Vorteile:

It is easy to use . That the only reason

Nachteile:

None of statements figures are correct or it print out zero. Patients balance comes out zero or depends what statements are correct but its horrible . I have called numerous of times. Paying $199 per month fir nothing.

Antwort von DentiMax

vor 4 Jahren

Hi Rita, Thank you for reaching out. We try to help every one of our clients regardless of their level of expertise. It looks like we have spoken to your practice about 5 times in the last 3 weeks and have helped with training issues for your ledger which was causing an issue for you being able to print a statement. I do see we were able to help with this, and also had scheduled a follow up training on the ledger to assist your practice with other accounts, which has been canceled by your practice. We will be reaching out today again to see how we can assist. If you need immediate help, our average hold time today is approximately 2 min and 41 sec, or if you prefer, you can request a call back in our phone system to hold your place in line. We look forward to providing you excellent customer service. Thank you.

Kent
Dentist in USA
Medizinische Geräte, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: SoftwareAdvice

Better than Dexis.

5,0 vor 2 Jahren

Kommentare: I think these are the best digital X-Ray sensors on the market.

Vorteile:

I was most concerned about Price, Diagnostic Acuity, and Durability.

Nachteile:

No cons after more than 10 years of using DentiMax products.

Monique
dentist in USA
Medizinische Praxis, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung
Quelle: SoftwareAdvice

Dentimax is not very user friendly but if you are working on a budget it might be one to consider.

2,0 vor 6 Jahren

Vorteile:

The Home page has multiple icons which allows you to navigate the system with ease. There is a help icon on the pages that allows you to get instructions on how to do a task which is helpful. Compared to other softwares , the price is affordable and reasonable. The kiosk is a great feature but it never worked properly.

Nachteile:

The software constantly freezes, customer service does not know why and they blame it on Windows updates. The kiosk never worked so I cancelled it. The treatment planning page and dental charting page has too many out of dated terminology and needs updating while the whole system could be more simple and has too many steps to complete. If you need to resubmit a claim you have to start over from scratch which it time consuming when you should be able to revise the original and resend it. Adding patients information is not user friendly either when having to input but from the kiosk, when it was working, it was a breeze. When ever you need customer service there is always a long wait, plus they want you to pay extra money for help.

Antwort von DentiMax

vor 6 Jahren

Hi Monique, Thank you, I understand support had worked with you at length and found that your internet was needing to be upgraded. Wifi, while convenient, does not always provide a stable connection for data transfer, and the internet specs you had at the time of your call did not meet our required specs. 1) Terminology: updated annually with the latest CDT codes, and is also customizable by the user. Our system offers 2 click charting, making it incredibly fast. Here is a training video for reference: https://youtu.be/E_3fzNG5z9Q?t=1591 2) Claim resubmission: all you need to do is open the claim you had previously submitted that says “billed” and change the status back to “ready to bill”. 3) New Patients: you must enter the same basic info such as name/address/dob, etc, any software would require. 4) Support: we do not require you to have a separate support contract for assistance on that item. We have high call volumes at different times of day, just as any company doing phone support, but Customer Support is available via phone, email, and web chat as well. Please let us know if you would like additional assistance in training. Thank you kindly, Alicia Dieujuste

daniel
daniel
owner in USA
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung

very good experience with dentimax system

5,0 vor 9 Jahren

Kommentare: I have had a very positive result with dentimax software. Dentimax has helped my practice greatly. The support help at dentimax is awesome and they are always willing to help in any way they can. Customer rep is a great instructor in all aspects of the software for me.Rep has also been a great help. I would recommend dentimax without reserve to anyone interested. The only con is me because I need to learn more about the system.

Angela
Office Manager
Medizinische Praxis, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: SoftwareAdvice

Love it!

5,0 vor 8 Jahren

Kommentare: We've been using DentiMax in our office for just over four years. Previous to using DentiMax, we used Eaglesoft, Dentrix, and Computer Age software and there's absolutely no comparison in the ease of use in DentiMax. The online training was amazing and the software is so intuitive, we felt like pros within a few days. DentiMax is comprehensive, robust, and meets the needs of our practice. When we've had a question or problem, the tech support and training departments have been extremely easy to work with and are quick to find resolutions for us. We'll be lifetime users of DentiMax.

Vorteile:

Ease of use, great training, good technical support, comprehensive

Nachteile:

Have to call in for updates, they aren't automatically sent out

Nicole
Manager in USA
Medizinische Praxis, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Would use any other software!

5,0 vor 7 Jahren

Vorteile:

I love the simplicity of the software very user friendly. I've used this software for over eight years and have had the best experience with the Dentimax software and team, from sales to training. We specialize in oral surgery and needed a software that would be used for both dental and medical and they nailed it! We recently purchased the EHR upgrade and the team made sure our transition went smooth and using the new system is simplistic. I greatly recommend this software and team to everyone. Great system, great price and great people!

Brittney
Office Manager in USA
Krankenhausversorgung & Gesundheitswesen, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Dentimax is best by far! Easy to learn and offers awsome functions.

5,0 vor 7 Jahren

Kommentare: The number one benefit was combinding our two dental programs into one. I no longer have to toggle between two separate offices with two separate schedules. I can view everything on one screen.

Vorteile:

My office runs much smoother now that we have a high quality dental software program. The design of the software is easy to understand and manoover through. I love putting in bulk payments. The ledger is so easy to read. Adding new patients is a piece of cake. Switching someone's insurance takes seconds. As an office manager it's important to trust your software. We rely on it to calculate balances, generate reports, and schedule our patients. I trust Dentimax. And when I have a problem I trust the people that help make Dentimax. Everyone is so friendly and eager to help.

Nachteile:

What do I like least.......that is a tough one. I'd like to be able to edit our reports in a little easier fashion.

Hosam
Manager
Medizinische Praxis, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: SoftwareAdvice

High flexibility with great value for money Dentimax easy to use and able to get your practice up and running in no time

5,0 vor 8 Jahren

Kommentare: Dentimax open to bridge to any available 3rd party imaging system
The dream sensor a state of art with high quality and high durability

Vorteile:

Fast responding very rich with functionalities, the billing is powerful in away that it can meet up to date and even new challenges even with. I need for changes Most of all the Dentimax team support is flawless and up to speed

Nachteile:

No inventory management The database could be better No multi location support Missing integration to medical EMR

Regina
Office Manager in USA
Medizinische Praxis, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: SoftwareAdvice

System ALWAYS down, Customer service/support is TERRIBLE...

1,0 vor 7 Jahren

Kommentare: our office would NOT recommend this software.

Nachteile:

Our system is ALWAYS down, we wait for 45 mins to an hour before we can even get anyone on the phone, so we end up having our patients waiting or have to end up rescheduling them.

Antwort von DentiMax

vor 7 Jahren

Hello Regina, Thank you for your feedback. I understand that our tech support team has already been in contact with you promptly, to help trouble shoot what is going on with your in-house server. We will be happy to connect with your IT person as well to work to get the issue resolved. We take as much time as needed on the phone with each client, and so cannot anticipate the hold times, (which will be dependent upon the circumstance of why the client is calling) but in an urgent situation, you may always email support@DentiMax.com for an immediate response, and a prompt phone call back if ever you cannot log in to DentiMax, even if it is your server issue, we will be happy to help identify that for you. Thank you kindly, Alicia Dieujuste

Muhammad Haris
Dentist
Medizinische Praxis, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung
Quelle: SoftwareAdvice

Good software for practice managers

4,0 vor 7 Jahren

Kommentare: I use this software in my daily practice and I would recommend it to other dentists.

Vorteile:

The patient chart feature is better than most other softwares that I've seen. The ability to edit and customize patient charts, reports, prescription, fee schedule and almost anything is the best thing that I found in this software. The feature to add images and record chart is also a plus point.

Nachteile:

Learning curve is a little steep. Software is heavy and requires a very high RAM and processor for it to function properly. Otherwise it works very slowly. Another negative point that I found in the software is the inability to save pictures and x-rays loaded in the software to any external location.

Marie
Medizinische Praxis, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: SoftwareAdvice

Dentimax has made my job easier

5,0 vor 8 Jahren

Vorteile:

I enjoy Everything this software has to offer! Were can you get an amazing value with such customization of use from a product, DENTIMAX.

Nachteile:

There is nothing that I do not like about this product. The quality and ease is exceptional. I have used another BIG name software out there, and thought they were really good until I started using DENTIMAX!

Holly
dental hygienist in Kanada
Medizinische Praxis, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: SoftwareAdvice

With many obstacles -Dentimax meets the needs at a below level.

3,0 vor 6 Jahren

Kommentare: If you’d like a simple straightforward system- then I would not recommend this one.

Vorteile:

The price is somewhat ok for the software. The recent upgrade of the chart is more adaptable. I also like the templates I created.

Nachteile:

Not very compatible with Dental Hygiene clinics and tech support is substandard. It takes a few steps to do a job.

Christopher
dentist in USA
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Three years and DentiMax has performed well. A few minor glitches, but all workable.

5,0 vor 7 Jahren

Vorteile:

Costs, very reasonable and even more so when compared to the big house suppliers. When is have issues, I get help quickly from technical support.

Nachteile:

Sometimes opening the same patient on multiple workstations does not flow well. Not a big issue, but a little aggravating.

Peter
President
Medizinische Praxis, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: SoftwareAdvice

DENTIMAX

5,0 vor 8 Jahren

Kommentare: Best software on the market!

Vorteile:

Dentimax is very easy to use and reasonably priced. It has all the tools needed to run a dental office.

Nachteile:

Would like for it to have an ortho component or and endo component. No other complaints about the software.

Phuu
Doctor in USA
Medizinische Praxis
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung
Quelle: SoftwareAdvice

Only to ones who have experience with practice managment softwares

3,5 vor 10 Jahren

Vorteile:

Day to day function. Affordability and electronic claim generation.

Nachteile:

Not fully integrated even with own document center and imaging software. Claim submission is not what I expected. When we bought the software, we were told that it is integrated with electronic claim submission and electronic attachment submission. It seems not true anymore.

Antwort von DentiMax

vor 8 Jahren

Thank you for the feedback! DentiMax does offer tight E-Attachment & E-Claims integration through one of our partners. If you go to an outside source, you can still use the services, but it will not integrate seamlessly inside our program. Our integrated attachments is as easy as clicking through a column of buttons that walks you through each step of adding an attachment to your claim. Our E-Claims is as simple as clicking “Send E-claims” and your bulk claims or individual claim has been sent with just one click! If you aren’t using the program in this way, be sure to call the training department and we will personally walk you through it. We want the process to be streamlined and easy for you in every way possible!

Christopher
Dentist in USA
Medizinische Praxis
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung
Quelle: SoftwareAdvice

DentiMax after the first year in application....

5,0 vor 9 Jahren

Vorteile:

Great customer support, I always get resolution to my questions and issues are resolved in a very timely manner, even with the time zone differences. Tech support is fantastic, I email questions and usually have resolution within a couple hours. The big suppliers sometimes took weeks to solve issues.

Nachteile:

It would be nice to have two years of tech support included in the package price, maybe that was offered, but I don't honestly remember. I also have an intraoral camera that I've never been abke to function correctly. Not a big deal.

NICOLE
PRACTICE MANAGER
Medizinische Praxis, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung
Quelle: SoftwareAdvice

This Software system is awesome!

5,0 vor 8 Jahren

Kommentare: Our oral surgery practice has been using Dentimax for the past 8 years and have nothing but positive experiences from sales, tech support and training. I would recommend anyone to utilize this software for help their practice run effectively and efficiently to have a daily workflow ease. We just recently purchased the EHR upgrade and our tech rep did our data conversion and upgrade in record time and was so knowledgeable about the system made me feel like I didnt even have to be on the phone. I also want to commend my reps for making upgrade and purchase of software a very easy transition especially with their great bubbly personalities. Again, I recommend this software for any general dentistry or specialist office and will continue to utilize them for any future endeavors. Thanks to all of you!

Marjana
DEntist
Medizinische Praxis, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung
Quelle: SoftwareAdvice

Very positive experience

5,0 vor 8 Jahren

Vorteile:

I just bought new DentiMax software and digital sensors and next week I will start to use it , my experience with the person who explained me everything about software and sensors, and promotional packages before my purchase is simply wonderful. Very customer oriented, helpful, kind, prompt with replying email and answering all questions. Very positive experience with her definitely made positive impact and made contribution for me to proceed with purchase of this software. I hope my future experience with this company will be as wonderful as experience with her.

Jay
dentist/owner
Medizinische Praxis, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung
Quelle: SoftwareAdvice

I am very satisfied with the functionality of your software.

4,0 vor 7 Jahren

Kommentare: The sales executive who guided us through purchasing and implementing Dentimax was extremely helpful. She was always prompt in response to any inquiries we had and furthermore her attitude and demeanor is one that I wish all my employees exhibited.

Vorteile:

Since we are primarily using Dentimax for electronic billing, the process of submitting claims has several checks and balances which eliminate errors that would have been previously committed.

Nachteile:

There is a learning curve with Dentimax that may take some time in order to fully implement your electronic billing software.