The Nortridge Loan System Bewertungen

Kommentare: We have developed a complete originations platform, real-time scoring system, and distributor portal on the NLS platform. The complex adaptation we have created does require complete testing when moving to a newer version, but the Nortridge group supports us through any problem.

Vorteile: Configurable user defined fields, embed vbscript to automate tasks in many areas, load custom COM objects to expand the software further.

Nachteile: Updating software can be troublesome, must be tested in dev environment and can require expertise to deploy.

Kommentare: My personal experience with the Nortridge Loan System has been very positive. This experience includes direct communication with those within Nortridge who lead the development and consulting teams. They are all very professional, approachable and easy to work with.

Vorteile: - Ease and flexibility of system configuration
- Ability to integrate to other systems, extract data, etc.
- Ability to customize workflows within the system

Nachteile: - Sometimes functionality that your business doesn’t need can confuse new users

Kommentare: This company attempts to make themselves look big and like they can handle big business, but when it comes to true support they cannot keep up.

Vorteile: Better than having no account management software. I'm sure if you are just doing automobile or home loan financing, it probably works fine.

Nachteile: Their User Interface is ancient and is not awful to use, but it's certainly not easy. I would HIGHLY recommend never using NLS provided hosting. Their hosting product is on a shared environment where one clients setup can affect another clients setup. Our software developers have found multiple bugs in their product and when we report them they either try to argue that it's not a bug or they take 6+ months to fix the bug. - NortRidge's support of their NLS product is horrible.
* I would HIGHLY recommend never using NLS provided hosting. Their hosting product is on a shared environment where one clients setup can affect another clients setup.
* We use their report server product (which is just a replicated MSSQL database) on their hosted platform and one time they moved it to a new server without telling us and changed the database path without telling us. Our internal manager asked them multiple times if their update would require and username, password, or server changes and they kept telling him 'No'.
* They will only do software updates during standard business hours, so they have to take your business offline while they do it and you have to pray they don't cause new problems after the software updates are done. We most certainly had issues with bugs or problems after an update and they don't have a rollback process.

Kommentare: Our company got into the loan servicing business without really understanding it. Our attempt to build it from scratch was iladvised and we needed a solid software to support this. Nortridge has done the job

Vorteile: It does the core functions flawlessly. We still are waiting for better API integrations but they have come a long way.

Nachteile: We still have issues with support responsiveness. Its taken a long time to get a web client but its on the way.

Kommentare: Multiple revenue streams and tiered pricing orgiznation.

Vorteile: The customization of reporting and the ability to integrate other vendors directly into the platform. Our accounting approach uses cost center, branch specific and project based postings. The NLS groups meet all of our needs perfectly.

Nachteile: that is a tough question. I'm struggling with this.

Kommentare: On boarding new clients in different asset classes because of the robust nature of Nortridge.

Vorteile: 1. All of the features and functionalities today and on the roadmap for the near future. Super Robust!
2. The Staff. Everyone from our rep to the Consulting group, Support & Training and the Development team.

Nachteile: There’s truly nothing I can think of at the moment.

Kommentare: i've witnessed an improvement to customer service in the past year with an increase in responsiveness from support

Vorteile: ability to recapture flexible repayment terms

Nachteile: the amount of time it takes to implement enhancements such as two-way texting, robust system is not easy to learn all of the features

Kommentare: Stop interest automatically even then though the maturity date is set.

Vorteile: User friendly for posting payment transactions. I like the new look in the switch NLS.

Nachteile: Each time you make a change, you are required to restart.

Kommentare: Been using the system for 8 years, a lot of enhancements have been made.

Vorteile: Lots of flexibility.
We use a lot of the user fields for impact reporting.

Nachteile: Need to extend interest reserve period after loan converts to P&I.

Kommentare:

Vorteile: My experience has been that once implemented organizations accelerate their growth and are able to manage their operations with confidence and facility. There is no other solution that brings the out of the box functionality as well as securing future growth with am extensible platform that a evolving and growing to me meet future challenges and opportunities.

Nachteile: Support is evolving with their growth but is getting better every year.

Kommentare: Overall the system is great and works well for what we're currently doing. I know we're looking to understand more of the functionality and upgrade with an U/I portion.

Vorteile: It's a pretty intuitive system and easy to understand how the buttons and commands function

Nachteile: When pulling reports we can't get archived loan data and have to save pulled reports to get a snapshot of our portfolio in that time. Would love the ability to go back in time and see what our portfolio looks like at that time.

Vorteile: Data collection is wonderful. Report options are good as well.

Nachteile: Difficulty getting the auto processes working due to being a non profit without in house IT. CDFI TLR reports are not working well with report offerings.

Kommentare: Realized benefits with different loan types (rev, pc)

Vorteile: We like the ease of use of the software. Ability to solve our unique business needs

Nachteile: We have found that upgrading presents challenges and hard to stay current

Kommentare: Overall, very good. Definitely would recommend to others.

Vorteile: - Flexibility, cost, data, compliance/audit

Nachteile: - LOE at times, performance, collections, API features, no web client

Kommentare: We service Bankrupt loans NS RHE ABILITY TO CUSTOMIZE AND IMPORT INFORMATION IS GREAT

Vorteile: Flexibility of the system to add fields

Nachteile: some of the extra steps required to move aronnd

Kommentare: Good experience. Looked at other programs, chose to stay.

Vorteile: Functionality and flexibility of reports...and loan setup

Nachteile: Some reports need more options to add...more udfs

Kommentare: Experience has been great. Loan configuration is extremely detailed

Vorteile: API that is extensive and well documented

Nachteile: Restart with every change in setup
Cliient is slow

Vorteile: It’s customization abilities that allow varied outcomes.

Nachteile: Lack of detailed documentation. And hard to get answers about built in functionality

Vorteile: The flexibility of the software across multiple portfolios

Nachteile: I don’t have one, seriously. The system is light years ahead of the competition

Kommentare: Very good. Good support, good tools like the videos and great training via WebEx. Our reps have been great.

Vorteile: Software includes a lot of functionality which, if we can use effectively, makes it replace the need for multiple software programs.

Nachteile: All of the functionality makes it a little complex when starting.

Vorteile: I like how it organizes all the data, and makes the loan process simple

Nachteile: performance could be better. XML imports as well

Kommentare: Wonderful customer service.

Vorteile: Open environment. Customization options.

Nachteile: Accrural crashes. Speed of front-end user experience.

Vorteile: The ease of configurations
User’s control of the system

Nachteile: The response time from loading the system

Vorteile: Flexibility with customizations and making the software fit your business needs. Nortridge Support/Staff are always knowledgeable and timely with responses.

Nachteile: Navigation (user experience). It would be nice to have more of a web app look/feel to it. Something that's easier to navigate and more streamlined to the user.

Vorteile: Ease of use & Loan service features. Upcoming support for restapi

Nachteile: Support. Customization options are limited