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The Nortridge Loan System Erfahrungen

Über The Nortridge Loan System

Kreditsoftware für Unternehmen, mit der du neue Kreditproduktlinien starten, neue Märkte erschließen und Routineaufgaben automatisieren kannst.

Erfahre mehr über The Nortridge Loan System

Vorteile:

I use this software to bend down the cost curve during our rapid period of growth.

Nachteile:

There is a lot of documentation stating that parts of the system work. But when trying to use it, I run into errors or things don't work as they say they are supposed to.

Bewertungen zu The Nortridge Loan System

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,1
Kundenservice
4,3
Funktionen
4,3
Preis-Leistungs-Verhältnis
4,3

Weiterempfehlungsquote

8,3/10

The Nortridge Loan System hat eine Gesamtbewertung von 4,3 von 5 Sternen basierend auf 80 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (80)

Jeremy
IT Manager in USA
Finanzdienstleistungen, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Very powerful Loan management software

5,0 vor 4 Jahren

Kommentare: The ability for us to create our own custom platform to manage loans is great and the support has been amazing.

Vorteile:

NLS is very customizable down to the field level. You can add scripting to many areas allowing you to create a powerful user platform to serve your needs

Nachteile:

Upgrades can be troublesome depending on the level of customization done. It requires much testing in a development environment.

Carolyn
Project Manager in USA
Finanzdienstleistungen, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Review

4,0 vor 4 Jahren

Kommentare: The overall experience has been amazing! The Nortridge team has been awesome to work with, and we truly feel they are concerned about our overall needs as a company to not only maintain but grow into areas we weren’t able to in our legacy system.

Vorteile:

The ability to customize almost everything

Nachteile:

The limited options on branch security and reporting.

Dan
Developer in USA
, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: SoftwareAdvice

Poor Support & Lacking of Knowledge of Their Own Product

1,0 vor 5 Jahren

Kommentare: This company attempts to make themselves look big and like they can handle big business, but when it comes to true support they cannot keep up.

Vorteile:

Better than having no account management software. I'm sure if you are just doing automobile or home loan financing, it probably works fine.

Nachteile:

Their User Interface is ancient and is not awful to use, but it's certainly not easy. I would HIGHLY recommend never using NLS provided hosting. Their hosting product is on a shared environment where one clients setup can affect another clients setup. Our software developers have found multiple bugs in their product and when we report them they either try to argue that it's not a bug or they take 6+ months to fix the bug. - NortRidge's support of their NLS product is horrible. * I would HIGHLY recommend never using NLS provided hosting. Their hosting product is on a shared environment where one clients setup can affect another clients setup. * We use their report server product (which is just a replicated MSSQL database) on their hosted platform and one time they moved it to a new server without telling us and changed the database path without telling us. Our internal manager asked them multiple times if their update would require and username, password, or server changes and they kept telling him 'No'. * They will only do software updates during standard business hours, so they have to take your business offline while they do it and you have to pray they don't cause new problems after the software updates are done. We most certainly had issues with bugs or problems after an update and they don't have a rollback process.

Joel
COO in USA
Informationstechnologie & -dienste, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Nortridge for Loan Servicing

5,0 vor 4 Jahren

Kommentare: Outstanding. I was able to bring up one seat when my business was small, and grow that easily and cost-effectively. The system is highly stable, well supported, and easy to integrate with and easy for collectors to use.

Vorteile:

Ease of reporting, ease of setup and change management, outstanding loan accounting capabilities, value

Nachteile:

Most CFOs would love to have a GL module

Jeremy
General Manager in USA
Finanzdienstleistungen, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Nortridge for Loan Servicing

5,0 vor 4 Jahren

Kommentare: We are an indirect auto lender and NLS serves all of our needs at the present time, as well as far more options than we are utilizing at the moment. We look forward to growing and future implementations with NLS.

Vorteile:

NLS requires extensive pre-planning to migrate and onboard data. This is a time consuming and detailed process. Once running, the software is unimpeachable in it's accuracy for account management and payment processing/tracking. There is ultimate flexibility with the system, so much so that it's difficult at times to conceptualize all the available options, but levels of assistance at Nortridge from support through the consulting team do offer excellent guidance with navigation and implementation of features.

Nachteile:

It can be difficult at times to identify the origins of problems which makes fixes hard to implement. The program itself is rarely at fault; with the flexibility offered by the platform we frequently find issues generated by user errors on our end.

Danielle
VP Data Analytics / Project Mgmt in USA
Finanzdienstleistungen, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Nortridge Eval

5,0 vor 4 Jahren

Kommentare: Our experience has been fantastic, especially the consulting team and core development team. The Nortridge team is truly a PARTNER with us not just another vendor. Everyone on the Nortridge team seems to genuinely care about our business model and our goals at both a high-and detail-level.

Vorteile:

NLS is a very powerful tool flexible enough to customize through scripting at so many places to prevent user error and ensure data integrity. The Nortridge staff has been phenomenal during our setup and conversion.

Nachteile:

We struggle with limiting what our users see. The software is so powerful and has so many options, but those options can be a little overwhelming our day to day users. More options to hide Core fields would make this easier for our users.

Gary
VP Operations in USA
Finanzdienstleistungen, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

NLS System

5,0 vor 4 Jahren

Kommentare: I like the control I have in the system. because of all the options you have with the technology, support has to look at most issues at the micro level which can add time to getting an issue resolved. The more experience I get by using the system, let less issues I have.

Vorteile:

I like the ability to manage a diverse portfolio. We Service a variety portfolio types as we as manage our own accounts. Having the ability to create different communication plans by loan groups allows us to provide appropriate messaging based on the type of loan and consumer. Solid product.

Nachteile:

Took me a while to understand how set up the system initially. Some trial and error and a lot of tickets to support until it "clicked".

Louis
VP - Operations in USA
Automotive, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

NLS - A Tank

4,0 vor 4 Jahren

Kommentare: Good. Implementation and conversion was a challenge but once we got past those issues the system has been incredibly stable.

Vorteile:

Generally able to get the system to do what you need it to do. Not always pretty but I have not come across any critical need that can't be handled by the system with limited need for customization. The company and the software have evolved over the years.

Nachteile:

Should have the ability to drag/reorder tabs at the bottom. Different users have different needs. Bugs in new versions are unpredictable and annoying. Small companies generally do not have the resources to do extensive testing.

Clay
Administrator in USA
Automotive, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Support and functionality are core drivers

5,0 vor 4 Jahren

Kommentare: Overall experience is wonderful

Vorteile:

We like to describe NLS as a box of sticks. The finished product is only constrained by your imagination. The ease of custom reporting from the database, integration of complimentary software and great support from the Nortridge team top my list of LIKES

Nachteile:

Missing or could be approved- unlimited derived UDF’s and User Defined Tabs. Also more triggers for custom scripting in NLSServices. A time\date schedule option would be great On boarding mid-stream loans can be a struggle to conform to original TIL boxes

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Finanzdienstleistungen, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

NLS Review

4,0 vor 5 Jahren

Kommentare: My personal experience with the Nortridge Loan System has been very positive. This experience includes direct communication with those within Nortridge who lead the development and consulting teams. They are all very professional, approachable and easy to work with.

Vorteile:

- Ease and flexibility of system configuration - Ability to integrate to other systems, extract data, etc. - Ability to customize workflows within the system

Nachteile:

- Sometimes functionality that your business doesn’t need can confuse new users

Kyle
Data quality and security specialist in USA
Automotive, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great system

3,0 vor 5 Jahren

Kommentare: It’s been great. The people, support have been amazing and we keep learning more about the system and it’s capabilities

Vorteile:

The customization of NLS is great! It’s stable and don’t have to worry about. It works

Nachteile:

Had some speed issues in version 5 but many of those issues have been resolved

Michelle
Loan Servicing manager in USA
Finanzdienstleistungen, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Construction Loans Module

4,0 vor 5 Jahren

Kommentare: Been using the system for 8 years, a lot of enhancements have been made.

Vorteile:

Lots of flexibility. We use a lot of the user fields for impact reporting.

Nachteile:

Need to extend interest reserve period after loan converts to P&I.

Justin
Director, Loan Servicing & Collections | Product & Operations in USA
Finanzdienstleistungen, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

The Nortridge Loan System Review

4,0 vor 5 Jahren

Kommentare: Overall, very good. Definitely would recommend to others.

Vorteile:

- Flexibility, cost, data, compliance/audit

Nachteile:

- LOE at times, performance, collections, API features, no web client

Carl
Manager in USA
Automotive, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Amazing

5,0 vor 5 Jahren

Vorteile:

The flexibility of the software across multiple portfolios

Nachteile:

I don’t have one, seriously. The system is light years ahead of the competition

Kevin
CEO in USA
Finanzdienstleistungen, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Always enjoy the conference

4,0 vor 4 Jahren

Vorteile:

That my employees don't complain (too often)

Nachteile:

Built for larger users, not small. Would like to see a small user group formed for next year

juan
Sr software developer in USA
Finanzdienstleistungen, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

NLS Review

4,0 vor 5 Jahren

Vorteile:

I like how it organizes all the data, and makes the loan process simple

Nachteile:

performance could be better. XML imports as well

Rajesh
Business Applications Specialist in USA
Finanzdienstleistungen, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Review

5,0 vor 4 Jahren

Kommentare: Lots of challenges but with the help of support we have been able to overcome.

Vorteile:

Robust. Lots of options. Highly configurable.

Nachteile:

The UI can be difficult to view. Not laptop friendly. Permissions can be confusing.

Gopal
Head of platform in USA
Finanzdienstleistungen, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Customer feedback

4,0 vor 5 Jahren

Vorteile:

Ease of use & Loan service features. Upcoming support for restapi

Nachteile:

Support. Customization options are limited

Wendy
Loan Assistant in USA
Finanzdienstleistungen, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

NLS Training

1,0 vor 5 Jahren

Kommentare: Love NLS just need training which is WHY I am here, didn't get it

Vorteile:

Love the software, but I don't feel like this was a good use of my time

Nachteile:

I wish that this would have been more hands on training instead of a toot your own horn session

Glenn
Sr. Technical Product Manager in USA
Finanzdienstleistungen, 51–200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Need direction

3,0 vor 5 Jahren

Vorteile:

Scalability, options, integrations, etc.

Nachteile:

Lack of direction in development/onboarding process

Darren
VP in USA
Automotive, 51–200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Nortridge for Loan Servicing

4,0 vor 4 Jahren

Kommentare: We are retiring an old legacy system, so a new system will be extremely helpful.

Vorteile:

The restful API is going to really help our organization.

Nachteile:

There are so many ways to accomplish things in NLS, it is very difficult to understand how to set up the system.

Anesu
Director of IT in USA
Finanzdienstleistungen, 51–200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

NLS System

4,0 vor 4 Jahren

Kommentare: We are trying to service our commercial loans and it doesn't do 30/360 Interest method....hard to get past this with all that it does....

Vorteile:

It is very detailed and covers a lot of servicing aspects.

Nachteile:

It needs to be more GUI driven....I guess maybe because we have not used it a lot, we are still learning but it seems hard to know where everything is without learning it first. I also do not like the pricing structure....everything is billed for. I prefer an one price for everything so it is easier to budget

David
Business Analyst in USA
Immobilien, 51–200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

The Nortridge Loan System Review

5,0 vor 5 Jahren

Kommentare: documentation is great to understand the set up process

Vorteile:

ease of use, reporting great out the box

Nachteile:

too many places to navigate, having to logout of system after changes are done

Nikki
Director of Dealer Funding and Treasury Management in USA
Verbraucherdienste, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Nortridge for Loan Servicing

4,0 vor 4 Jahren

Vorteile:

Updated and automated services, user friendly

Nachteile:

none yet, we are new to the system and have not gone live yet

Dan
Controller in USA
Verbraucherdienste, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Still learning

4,0 vor 5 Jahren

Kommentare: Positive operational but difficult to report and reconcile. Likely not using to full capability but don’t know what we should be doing differently

Vorteile:

Accuracy - loan balances and transactional Dara is complete and accurate

Nachteile:

Reporting capabilities -ease of use as well as length of time to create large data reports