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Über IndySoft

Vor-Ort- und webbasierte Software zur Verwaltung qualitätsorientierter Anlagevermögen für verschiedene Kunden jeder Größe.

Erfahre mehr über IndySoft

Vorteile:

Built in modules, Ease of use, This software is the best gage and lab management software available.

Nachteile:

Lack of intuitiveness for performing tasks such as data mining and report building.

Bewertungen zu IndySoft

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,1
Kundenservice
4,8
Funktionen
4,4
Preis-Leistungs-Verhältnis
4,5

Weiterempfehlungsquote

8,7/10

IndySoft hat eine Gesamtbewertung von 4,6 von 5 Sternen basierend auf 76 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (76)

Michael
Michael
Information Technology Manager in USA
Verifizierter Nutzer auf LinkedIn
Maschinenbau oder Wirtschaftsingenieurwesen, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

IndySoft has revolutionized our ISO 17025 metrology lab and keeps us organized and flexible.

5,0 vor 6 Jahren

Kommentare: Customizable business workflows, enhanced customer management, comprehensive asset tracking histories.

Vorteile:

We have used IndySoft for the past 10 years to fully manage our ISO 17025 commercial metrology lab as we service a very large and diverse customer base nationwide. What we like most about the software is the ability to completely customize our workflows to mold the processes around our business, rather than conforming the business to how the software operates. The capability of fine-tuning the customization with custom scripts and programming is unmatched by any other calibration software we've come across. The support from all staff, consistent software updates and fast response to any issues has never faltered over the years, and we remain confident that IndySoft is the best solution for our business needs.

Nachteile:

For some of our users who are less technically-inclined, the software can seem daunting for performing what might be considered basic functions. Tasks can sometimes be buried under a deep layer of menu options but with the recent addition of a fully-customizable Dashboard interface, these tasks can be more exposed as needed for ease of access. As with any software updates, occasionally bugs are introduced that did not exist in prior versions. Most often, these bugs are minor but we will occasionally encounter bugs after updates that adversely affect our production. Luckily, given IndySoft's responsiveness, these issues are usually quickly addressed and rectified in a reasonable time frame. Given our experiences, we approach every published update with caution and maintain a test environment in order to fully vet each update before deployment to production.

Antwort von IndySoft

vor 6 Jahren

Hi Michael! Thank you so much for the 5-star review! We appreciate you taking the time to write a detailed review to let others know about your experience with IndySoft as a long-time customer! -Heather

Matt
Lab Manager in USA
Elektrische/elektronische Fertigung, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Commercial Calibration Lab

5,0 vor 4 Jahren

Kommentare: Commercial Calibration Software is the back-bone of a calibration lab, and every employee here uses it daily. I'm incredibly happy with the decision to move to IndySoft, and I would recommend it to anyone in a similar industry.

Vorteile:

The best thing about this software is the team that comes with it. By design the software is built to be customizeable, so set-up is a process. The implementation team at Indysoft has been unparalleled from the very beginning. With their help, I was able to configure a software package tailored to my lab that felt like it was built from the ground-up for my company.

Nachteile:

There is an answer to every problem I had, but a few more pre-built default layouts that showcased "intended-use" cases would be a welcomed addition.

Antwort von IndySoft

vor 4 Jahren

Hi Matt! Thank you so much for the awesome review. We know we have a great team, but it is so wonderful to have our impressions reinforced by our customers! I will definitely be passing your praises on to our implementation team! Have a great weekend! -Heather

Chad
Customer Service Manager in USA
Fluggesellschaften/Luftfahrt, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

The best there is in lab management software and support.

5,0 letzten Monat Neu

Kommentare: Perfection. If I had to use anything else I would revolt.

Vorteile:

All of it, but ease of use followed closely by support.

Nachteile:

Nothing. Everything about it is fantastic!

Paul
Program Manager in USA
Elektrische/elektronische Fertigung, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Has potential, needs more development

3,0 vor 3 Monaten

Kommentare: Support can be slow sometimes- for example I have an open ticket that is still unresolved after a month, where a function that worked previously is now broken.

Vorteile:

Industry standard for calibration labs, familiar platform

Nachteile:

New revisions don't address real-world needs and functionality. Seems like fluff over function.

Antwort von IndySoft

vor 2 Monaten

Hi Paul, Thank you so much for taking the time to write a review. Your feedback is invaluable to us, as it allows us the opportunity to improve based on your insights. We apologize for the inconveniences you've experienced and are actively working to resolve issues as efficiently as possible. Your patience and understanding are greatly appreciated!

Vincent
QA Manager in USA
Hausmeisterservice, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Excellent Asset Management Software

5,0 vor 3 Monaten

Vorteile:

Endless customization Excellent product support Can meet almost any requirement you can think of Always rolling out new features User friendly when set up correctly A company that really cares about their customers and it shows in everything they do

Nachteile:

Can be daunting during initial set up So many features can get confusing Some features many not seem intuitive at first

Antwort von IndySoft

letzten Monat

Hi Vincent, Thank you for the review! We're thrilled to hear that our asset management software has met your expectations. We're always striving to improve and provide the best experience possible for our customers. Your feedback means a lot to us!

Jacob
Quality Manager in USA
Fluggesellschaften/Luftfahrt, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

USL Review

5,0 vor 3 Monaten

Kommentare: It has been a great experience, and I couldn't ask for better customer service.

Vorteile:

It is very user-friendly and can be set up for each company

Nachteile:

It is expensive, but we are a cloud-based user.

Antwort von IndySoft

vor 2 Monaten

Hi Jacob, Thank you so much for taking the time to leave us a review. We value your feedback and are so happy that you have had an overall great experience!

Adam
Manufacturing Engineer in USA
Medizinische Geräte, 1.001–5.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

IndySoft Review Aug 18,2020

5,0 vor 4 Jahren

Kommentare: Overall this is going to make a huge improvement to our calibration process. Very happy with the software and the employees at IndySoft so far.

Vorteile:

I like how you can customize the software to meet your sites needs. Implementation support is very knowledgeable and helpful in setting up the software with you.

Nachteile:

I would like to see a chart on the homepage showing due, past due, and not due. Cloud-based software isn't fully 21 CFR Part 11 compliant without making the appropriate changes to the settings.

Antwort von IndySoft

vor 4 Jahren

Hi Adam! Thank you so much for the wonderful 5-star review! As info, we are working on a KPI dashboard for the Home screen that will have the data you are looking for - should be out sometime this year, so stay tuned! Take care, Heather

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Lots of power, features, and functionality. Can be non-intuitive to use and difficult to implement.

4,0 vor 6 Jahren

Vorteile:

Lots of features and functionality. When we are looking for a new feature, it is usually there hidden under some rock. Customer support is now quite good. It seems there are a number of positive changes that have occurred in the last year or two in the company, product, and support.

Nachteile:

The documentation / help files, while extensive, still do not do an adequate job of documenting everything that is in the product. The Uncertainty Module is very difficult to implement especially to thoroughly handle all conditions and calculations can be very slow. Initial implementation was very difficult & training was poor.

Antwort von IndySoft

vor 6 Jahren

Thank you for taking the time to write a review! We have really focused on improvements to both the product and support over the past couple of years, so we appreciate that you have noticed a change! I hate that your implementation and initial training were not ideal, but our customer satisfaction rates have shown that we have made great improvements in those areas as well! -Heather

Alannah
Operations Coordinator in USA
Verbraucherdienste, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Indysoft Functionality

4,0 vor 3 Monaten

Vorteile:

Very easy to teach and use as a beginner. Asset and calibration management is also quite easy given the tools and search features.

Nachteile:

Customization can be difficult for building reports and troubleshooting issues. It was also very difficult to get MetCal implemented within our Indysoft program.

Antwort von IndySoft

letzten Monat

Hi Alannah, Thank you for your review! We're glad to hear that you find it easy to teach and use, especially as a beginner, and that asset and calibration management are straightforward with our tools and search features. We appreciate your feedback on customization challenges and the implementation process for MetCal. Your input helps us improve and better support our users. If you have any further questions or concerns, please don't hesitate to reach out!

Jean
IT Support Analyst in USA
Automotive, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great software that does what we need it to do

5,0 vor 2 Monaten Neu

Kommentare: Very good overall. Its stable and reliable

Vorteile:

Its very configurable, stable and reliable

Nachteile:

There is a learning curve when setting it up and configuring it

Scott
Calibration Technician in USA
Elektrische/elektronische Fertigung, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Praise for the support personnel

5,0 vor 4 Jahren

Vorteile:

I find the greatest advantage to this software is the support that I have received with any problems or questions from the support staff.

Nachteile:

There could be a better way to search for equipment that was calibrated with a certain standard when that standard comes back from calibration and was Out of Tolerance so that all of the equipment could be identified.

Antwort von IndySoft

vor 4 Jahren

Hi Scott! Thank you so much for the excellent 5-star review! We especially appreciate you acknowledging our excellent support staff! Speaking of, I asked them if there is an easy way to get the equipment data when a master is OOT and there is! Kevin made a quick video to show the couple of ways you can access the data. Take a look: https://videos.indysoft.com/DOuxlRqy. If that doesn't fully answer your question, please do not hesitate to let me know! Take care, Heather

brandon
tech in USA
Öl & Energie, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Easy to use

5,0 vor 4 Jahren

Vorteile:

The web tier makes it easy for me to calibrate instrumentation any where on the production floor from several computers.

Nachteile:

Web tier tools printing application could be improved, for instance having labels sit and wait to print until i am at the location with a printer (without reminding me every 30 seconds that there are labels to be made).

Antwort von IndySoft

vor 4 Jahren

Thank you, Brandon, for the awesome 5-star review! We appreciate you letting others know about your experience with IndySoft. That printing issue sounds unique, I'm going to have someone from support reach out to you to see if we can't get rid of that annoyance! Take care and have a great weekend! Heather

Sue
Lead Metrology Technician in USA
Möbel, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

I am working in an old version of this software called Gage InSite. Works great!

3,0 vor 6 Jahren

Kommentare: I use this software because its what we had, when I got this job a few years ago. I am getting to know it well, although there is much to learn. We will be updating to IndySoft in 2018.

Vorteile:

It's very customizeable. I can customize reports, although I haven't used this as much as I like because I need some more training on this part of it.

Nachteile:

At least the older version is somewhat complex. I work in Gage InSite which is an older version of the software. In 2018, were finally updating, I'll let you know how that goes.

Antwort von IndySoft

vor 6 Jahren

Hi Sue! Thank you for taking the time to write a review, we appreciate your feedback! I think you will really be happy with the latest version when you update in 2018! Happy Holidays! -Heather

Daniel
Principal IT Technologist in USA
Medizinische Geräte, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great software and great company

5,0 vor 4 Jahren

Kommentare: Really responsive and helpful whenever we need support.

Vorteile:

IndySoft is a great company and really takes care of their customers. We really like the ability to customize reports. very reliable and works well.

Nachteile:

We would really like to have more capability to customize the browser-based version.

Antwort von IndySoft

vor 4 Jahren

Hi Daniel, Thank you for the wonderful review! We appreciate you taking the time to let others know about your experience with IndySoft. We especially love hearing how responsive and helpful our support team has been for you! Have a great week and take care! -Heather

Naren
Assistant Manager in USA
Automotive, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Possibilities are limitless

5,0 vor 4 Jahren

Vorteile:

Highly customizable. We use Indysoft in 4 completely different sections at our factory and it works seemlessly for each department's needs.

Nachteile:

Some tables are not easily accessible to the user and have to be scripted.

Antwort von IndySoft

vor 4 Jahren

Hi Naren! Thank you so much for taking the time to leave an excellent review. We appreciate you sharing how IndySoft can effectively be utilized in multiple departments within an organization! Take care and have a great weekend! -Heather

Paul
Service Tech in USA
Computer-Hardware, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Calibration Software

5,0 vor 4 Jahren

Kommentare: My experience with IndySoft shows me they treat me the way they would treat themselves

Vorteile:

The ability to make notes from previous calibrations / store procedures and work flow methods

Nachteile:

sometimes the answer your looking to solve can be elusive...

Antwort von IndySoft

vor 4 Jahren

Hi Paul! Thank you for the 5-star review! We appreciate you taking the time to let others know about your experience with IndySoft!

Ronald
Systems Administrator in USA
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Indysoft Calibration System works great and is pretty much maintenance.

4,0 vor 6 Jahren

Vorteile:

The support team is great! The program is pretty much maintenance free. It's performance is good too. Happy New Year. The pricing is very reasonable too.

Nachteile:

The software could be more intuitive when configuring events and other items, navigation and such, but overall a good program.

Antwort von IndySoft

vor 6 Jahren

Hi Ronald! Thank you so much for the review, we appreciate you taking the time to let others know about your experience with IndySoft! I will pass on your kudos to our support group! Happy New Year! Heather

James
Biotech in USA
Biotechnologie, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Indy

5,0 vor 4 Jahren

Kommentare: Used it for 6 years with a different company, incorporated the softeare into my own business.

Vorteile:

User friendly and added fields easily. Customer service is ALWAYS tgere when i need them.

Nachteile:

I cant really think of any issuses that i have with this software.

Antwort von IndySoft

vor 4 Jahren

Hi James! Thank you so much for the incredible 5-star review! It is always nice to hear when someone moves on from one place and takes IndySoft with them. We appreciate your business! Heather

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great Customer support.

5,0 vor 6 Jahren

Kommentare: Keeping our calibration certificates well organized and tracking our gages.

Vorteile:

Software is easy to use once it is set up. Other technician can easily start using it once they as trained.

Nachteile:

Sometime not as easy to use, will have to make some changes to make it apply to what we are doing here.

Antwort von IndySoft

vor 6 Jahren

Thank you so much for the wonderful review! We pride ourselves on our great customer support, so we love to hear from our satisfied customers! Happy New Year! Heather

Shea
Technical Specialist in USA
Versorgungsunternehmen, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Best Pipette Calibration software on the Market

5,0 vor 4 Jahren

Kommentare: Great software, easy to learn and use.

Vorteile:

Pipette Module, Uncertainties, Invoicing

Nachteile:

I have nothing to add about this section.

Antwort von IndySoft

vor 4 Jahren

Hi Shea! Thank you so much for the awesome 5-star review! We appreciate you taking the time to let others know about your experience with IndySoft and our pipette module in particular! Have a great weekend! -Heather

Andy
Owner in USA
Maschinenbau oder Wirtschaftsingenieurwesen, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Gage Calibration Laboratory

5,0 vor 4 Jahren

Kommentare: Great experience

Vorteile:

Very easy to setup templates and generate certs for gages.

Nachteile:

Some features are not as user friendly but tech support is great!

Antwort von IndySoft

vor 4 Jahren

Hi Andy! Thank you so much for the 5-star review! We appreciate you letting others know about IndySoft and especially the shout-out for our tech support team! Take care, Heather

Lynn
Lab Manager in USA
Medizinische Geräte, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Fantastic Software Option

5,0 vor 4 Jahren

Kommentare: I have loved working with the IndySoft team, everyone has been super helpful with developing the workflow and configuration. I cannot wait to implement.

Vorteile:

I absolutely love that it is so customizable. The report function are also very robust.

Nachteile:

I would like to see an easier way to track turn around time. Also, a KPI dashboard (which I hear is in the works) would be amazing. The integration is somewhat difficult for users because there is so much customization. I would also like to see some sort of validation services from Indysoft once the software is configured.

Antwort von IndySoft

vor 4 Jahren

Hi Lynn! Thank you so much for the wonderful review! Yes, the rumor is true that we are working on a KPI dashboard that should be coming out in a release this year, so stay tuned for that. I look forward to meeting you when you come in for training. Until then, take care! Heather

Darla
Tech in USA
Elektrische/elektronische Fertigung, 10.000+ Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Thoughts from a limited user

4,0 vor 4 Jahren

Kommentare: Search benefits are good, but somewhat limited. Again, we are using a very old version. Soon to be upgraded.

Vorteile:

Search capabilities. The Help tab is useful as well.

Nachteile:

We are using an old version (8), so the answer to this won't benefit you.

Antwort von IndySoft

vor 4 Jahren

Hi Darla! Thank you for taking the time to complete a review regarding your experience with IndySoft. So much has improved since version 8, I really believe you will be wowed when you upgrade! Take care, Heather

Derek
Test Engineer in USA
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

IndySoft provides us with a standard, ready to use database for instrument management.

4,0 vor 6 Jahren

Vorteile:

The best feature is the capability to import/export instrument records between our database and our supplier.

Nachteile:

Customizing the database can be challenging enough to warrant full-time attention, and not solely be a side activity.

Antwort von IndySoft

vor 6 Jahren

Hi Derek! Thank you for taking the time to do a review to let others know about your experience with IndySoft! I hope you had a wonderful holiday and have a happy new year! -Heather

Michael
IT Administrator in Irland
Medizinische Geräte, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Indysoft Review

4,0 vor 4 Jahren

Kommentare: Very good and there support is excellent

Vorteile:

easy to use easy to create users not heavy on the sever it runs on stable software

Nachteile:

new version regularly released so can fall a number of version behind very quickly

Antwort von IndySoft

vor 4 Jahren

Hi Michael! Thank you so much for taking the time to review IndySoft and the shout out to our support team! We appreciate it! -Heather