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Über GAGEtrak

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Vorteile:

Gagetrak is pretty simple and straight forward. It allows you to record enough information and not overly complicated.

Nachteile:

The class I attended the instructor wanted to leave early so that part of the class was not covered. User manual is terrible.

Bewertungen zu GAGEtrak

Durchschnittliche Bewertung

Benutzerfreundlichkeit
3,8
Kundenservice
4,3
Funktionen
4,1
Preis-Leistungs-Verhältnis
4,1

Weiterempfehlungsquote

8,0/10

GAGEtrak hat eine Gesamtbewertung von 4,2 von 5 Sternen basierend auf 339 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (339)

Eric
Eric
IT Manager in USA
Verifizierter Nutzer auf LinkedIn
Maschinenbau oder Wirtschaftsingenieurwesen, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

GAGEtrak - Very capable calibration software

5,0 vor 5 Jahren

Vorteile:

GAGEtrak is very easy to use once you understand how it works. It's very easy to enter information and perform calibration. It reduces the amount of paper we use because of the ease with which scanned documents can be added. It's nice that there's a well thought out training process and great support team to help with installation and operating the software. It's also very vast and highly customizable to meet different needs.

Nachteile:

This software is complex and not easy to use unless you have the proper training done. Luckily, there's a great training program and also very knowledgeable support staff to help out with issues.

Antwort von CyberMetrics

vor 5 Jahren

Thank you for posting such a great and thorough review of GAGEtrak, our training services and our support staff! We are thrilled that you are doing so well with our software.

Colin
Software Engineer in USA
Automotive, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Review

4,0 vor 5 Jahren

Kommentare: Very simple and easy to use. Tech support is very easy to get a hold of and does a great job resolving any issues.

Vorteile:

Very easy software to setup and implement. Training for user is straight forward and the software is so easy to learn that any user with basic computer.

Nachteile:

the fact that it still uses a back end Access database.

Antwort von CyberMetrics

vor 5 Jahren

Thank you very much for posting your review of GAGEtrak, Colin. We are thrilled to know you're doing so well with it! Please note that you do have the option to use Microsoft SQL database for your back-end data in current versions and we will be supporting SQLite, Microsoft SQL Server and PostgreSQL moving forward in new versions.

Kimberly
Master Calibration Tech in USA
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Extremely difficult startup without on-site IT support. Continues to glitch.

2,0 vor 6 Jahren

Vorteile:

When it works, the Request process which checks out gages upon submitting it and returns them upon closure. The Report features with the multiple sorts.

Nachteile:

Looses information, does not have a specific size field allowing for sorting by size, calibration measurements have a page per measurement - adding time consumption to the calibration process, does not allow for weeks, months, years to be used when you need to have the calibration time begin count down only after issuing the gage - making your date stamps/calibration stickers will not match what is in the system - ex: length masters are on a 6 month recall - if you issue on 1/1/18 it will be due 7/1/18 and that is what you would write/stamp on the label, in GAGEtrak - you may only use DaysAfterIssue - using an avg. of 30 days per month x 6 months =180 DaysAfterIssue. 7/1 is the 182nd day - so your stamp will be 2 days off from GAGEtrak. System is extremely slow, freezes up often, requiring many "Repairs" daily. Loses the security settings, request settings, etc. Requires local IT to be heavily involved instead of having a basic "plug & play" where our department could get things accomplished without waiting for days to months for a repair or research of a problem.

Antwort von CyberMetrics

vor 6 Jahren

Kimberly, I am sorry to hear of your issues-I see that our support team has been working with you and has been responsive--we will continue to assist you. Regarding the usage frequencies, please be sure to check (and remove) any skip days that do not apply to your organization's calibration policy, or set the skip to default "Back" instead of forward when a skip is applied; 7/1/2018 falls on a Sunday and this is a common skip day. Please also note: we do not use an average of 30 days over a frequency period, we will calculate due dates by the system calendar (including leap years, etc.)

Rob
Rob
Quality Management and Continuous Improvement in USA
Verifizierter Nutzer auf LinkedIn
Chemikalien
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

This software seems to meet all basic requirements for managing compliance for gauges.

4,0 vor 6 Jahren

Kommentare: Ability to centralize all gauge compliance data, dashboards to actively manage compliance, and some reporting features.

Vorteile:

Fairly simple to use, and support from Cybermetrics is responsive. Just learned how to upload supporting documents, which will be very useful. Also learned how to change configurations for local customization.

Nachteile:

We're starting to mine historical data, and the existing software doesn't enable detailed reports to show specific variation/range by gauge type. (its basically set up for PASS / FAIL type reports) Having default reports that enable variation analysis could help to identify opportunities for specific gauge/equipment improvements.

Antwort von CyberMetrics

vor 6 Jahren

Hello, Rob. Thank you very much for taking the time to review GAGEtrak - we truly value your input. You are correct that GAGEtrak does not include the type of report you mentioned, but it does include accuracy history charts (to generate, click the Graph button in Gages). We would be more than happy to create a custom report for you, though, to be sure that it meets your needs. Please give us a call any time to discuss. 1-800-777-7020

Steven
Steven
ISO/TS IATF 16949/Quality Manager in USA
Verifizierter Nutzer auf LinkedIn
Maschinenbau oder Wirtschaftsingenieurwesen, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

I have used this gage control software at several companies over the years, professionally done.

5,0 vor 6 Jahren

Kommentare: Using GageTrak as our only gage control software has improved our professionalism and allowed full conformance to IATF 16949:2016 requirements while aiding our technicians to keep reliable gages in the hands of our operators and inspectors. The use of reliable gages helps keep the reliability of our products at the world-class standard required in today's business climate.

Vorteile:

This is a complete package, fully in compliance with automotive quality system requirements. Although some initial training is usually required for those employees unfamiliar with basic gage control processes, an experienced gage control professional would find the operation and routines to be intuitive.

Nachteile:

The licensing scheme is workable but I would rather see a process that allows a certain number of concurrent users and also allows the software to be seamlessly installed on numerous computers not requiring uninstall and re-install to move the software to other computers.

Antwort von CyberMetrics

vor 6 Jahren

Thank you very much, Steven, for posting such a wonderful and detailed review of GAGEtrak. We are thrilled to know that it has been working so well for you!

Tom
Tom
Standards Lab Technician in USA
Verifizierter Nutzer auf LinkedIn
Automotive
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

We have been using for years and has been a good fit.

5,0 vor 6 Jahren

Kommentare: Ease of entering records and made it easy when our sister division closed.

Vorteile:

How easy it is to attach files to records. How easily records can be entered. That reports can be customized. The number of reports available.

Nachteile:

Wish it was easier to run a custom report (takes several steps) and wish it could just be a dropdown selection.

Antwort von CyberMetrics

vor 6 Jahren

Hello, Tom. Thank you for taking the time to review GAGEtrak. We're glad to you it's a good fit for you. We're always open to suggestions about new features in GAGEtrak - if you'd like to give us details about your reporting wish list, we'd love to hear about it! https://gagetrak.com/feature-suggestion/

John
John
Quality Manager in USA
Verifizierter Nutzer auf LinkedIn
, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Easily setup my calibration program

5,0 vor 6 Jahren

Kommentare: Ease of use and a reduction in the learning curve.

Vorteile:

Ease of use made training other personnel on how to use the program very easy. We currently have three calibration specialists trained on this software package.

Nachteile:

Copying of gages from one database to the next is difficult and thus caused me many problems. Our goal was to set up this program at two different plants.

Antwort von CyberMetrics

vor 6 Jahren

Hello John, Thank you for taking the time to post your review of GAGEtrak - we are thrilled that you've had success with it! If you are still needing to migrate data, please contact us, as we can certainly help with that. 1-800-777-7020

Daniel
President in USA
Verifizierter Nutzer auf LinkedIn
Luft- & Raumfahrt
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

I've been using Gagetrak for twenty years now and still consider it the best on the market

4,0 vor 6 Jahren

Kommentare: Best way to manage your calibration.

Vorteile:

Compare to everything else on the market it is still the best gage software in my opinion. Easiest one to use.

Nachteile:

It is not easy to fix typos in the categories that save what you write. Also the newer version is not as user friendly.

Antwort von CyberMetrics

vor 6 Jahren

Thank you for taking the time to review GAGEtrak, Daniel. We are thrilled to know that you consider it to be the best on the market and that you have been a loyal GAGEtrak user for two decades! If you ever need assistance with fixing data entry typos, please contact us any time: 1-800-777-7020

Don
Don
Director of Quality and Continuous Improvement in USA
Verifizierter Nutzer auf LinkedIn
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Useful tool.

4,0 vor 6 Jahren

Kommentare: Improved control of gages.

Vorteile:

It has many well thought out features. Nice reports that show what is coming due. More features than we use everyday. The features if used will lead to cost savings.

Nachteile:

Software is not intuitive. Instructions and manuals have been weak. Lead times for support is long.

Antwort von CyberMetrics

vor 6 Jahren

Hello, Don. Thank you for taking the time to post your review of GAGEtrak. We truly value your feedback and would like to know details about how you view the intuitive nature of the software. Please feel free to call or email us or you can fill out the Feature Suggestion form on our website here: https://gagetrak.com/feature-suggestion/ Just as you do, we strive for continuous improvement - both in our software and in our services. We have recently made some changes to technical support, including a new Support Portal which can be accessed here: https://gagetrak.com/support/ Please feel free to contact us at any time if we can be of further assistance. 1-800-777-7020

Ed
Ed
Project Manager/I.T. Coordinator in USA
Verifizierter Nutzer auf LinkedIn
Metallabbau, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

I'm not the actual end user of the software. My role it so provide both maintenance and upgrades.

4,0 vor 6 Jahren

Kommentare: Routine scheduling for the tracking of our shop floor gages, both in production and on the shelf, in regards to knowing when to provide calibration to them - based on usage date ranges, etc. Reminders of when to calibrate a gage, based on last time since doing that, assists us in maintaining a quality gaging system that we can rely on.

Vorteile:

Not sure as I'm the administrator providing routine maintenance support and payment of the yearly software renewal support.

Nachteile:

Being as though I'm the Information Technology Administrator for this software I do not have enough experience using the application on a regular basis, like an end user, to make a decision in regards to Cons of the software.

Antwort von CyberMetrics

vor 6 Jahren

Thank you, Ed, for posting a GAGEtrak review from the perspective of an IT professional. We value your input!

Sue
Test engineer in USA
Automotive, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In depth Calibration Tracking

5,0 vor 5 Jahren

Kommentare: We used GAGEtrak in an automotive production plant and had a vast amount of test equipment in line, hand held and stand alone test equipment such as Calipers, Micrometers, tensile, torque and force gauges. We needed a system to enter the types of equipment, specification of equipment, calibration due dates, serial and model numbers, calibration companies, reports and results. Not only is this imperative for automotive safety but also for audits and customer requirements. We were able to track, enter results, flag equipment, send engineers reports, pull a list of items due for calibration and easily request calibration as all the pertinent information was available immediately in one spot. We found auditors were very impressed with the system.

Vorteile:

After moving to the Quality Dept for an Automotive parts company I learned to use GAGEtrak. Adding all our equipment to the system was relatively simple to get started. After we added the equipment it was just a matter of entering all the history, specifications and calibration outsource companies which we were able to do as we used or sent out the test equipment for calibration or as service dates came due. We had a representative come train us and had customer support as we learned and had questions so the learning curve wasn't hard. Tracking all test equipment calibrations and history is imperative so having this system to maintain all this data in one place was a substantial improvement to the company.

Nachteile:

I think the only con here for us not being able to configure each screen to fit what we needed to see. Having blank line items, or changing the exact wording of line items to match the wording we used can be confusing and in calibration tracking it is critical that we understand what we are seeing. I think that some of this could have been changed by GAGEtrak itself but the company didn't ask or it during the time I was there.

Antwort von CyberMetrics

vor 5 Jahren

Thank you for posting such a wonderful and detailed review of GAGEtrak, Sue. We truly value your input! If you would like assistance with changing the wording in GAGEtrak forms to fit your company's terminology, please don't hesitate to contact us. 1-800-777-7020

Jasmine
Sr. Quality Technician in USA
Maschinenbau oder Wirtschaftsingenieurwesen, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Its easy to learn and manage.

5,0 vor 6 Jahren

Kommentare: Being able to track everything that is placed in my quality department is a great feeling. an spending less money replacing gages.

Vorteile:

It locks all the information i put in and doesn't change until i change it. As well as being able to track everything without a worry.

Nachteile:

We cant make changes to some of the lines on the program as in drop lines meaning. Trying to delete anything from a drop line is difficult.

Antwort von CyberMetrics

vor 5 Jahren

Hello, Jasmine. Thanks so much for the great GAGEtrak review! There are two kinds of drop-down lists in GAGEtrak. A self-building drop-down list lets you manually enter a new value which is automatically added to the list for future selection. These lists can be easily edited within Setup -> Dropdown List Management. The other kind is a value list which contains data that is entered only via the main data entry point, for example, the Supplier Code drop-down list in Gages. You cannot enter new data in this field. Instead, navigate to Suppliers from the main menu and enter a new supplier record. The new Supplier Code will then be available in the Supplier Code drop-down list in Gages. If a value list such as Supplier Code contains unwanted data, you can navigate to Suppliers and uncheck the Enabled checkbox. This makes the supplier inactive which removes the supplier from the drop-down list. If you need further assistance, contact us any time and thank you again for the great review!

Mark
Metrologist in USA
Luft- & Raumfahrt, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

This software is a solid performer with a lot of positives and only a few drawbacks.

4,0 vor 6 Jahren

Kommentare: We can easily and efficiently manage 2000+ gages with this software, which is extremely important due to the limited human resources we have to address this.

Vorteile:

The number of features it has is so extensive, it would be hard to imagine someone using them all. It is also very customizable and mostly intuitive to learn at least the basic functions. It performs well for someone working with several hundred gages or more. Their customer service is excellent should a problem ever present itself.

Nachteile:

GAGEtrak 7 has a dashboard feature which some may find useful, but is mainly just window dressing. The relatively high price may be prohibitive for smaller scale users. There is at least some learning curve for inexperienced users. I have also experienced my fair share of crashes due to an "unexpected error."

Antwort von CyberMetrics

vor 6 Jahren

Thank you for posting your review of GAGEtrak, Mark, and for speaking so highly of our customer service. Feedback like yours is invaluable in our efforts to continuously improve our software and we are already planning for a future release of GAGEtrak to have more dashboard interactivity. If you ever need assistance, please don't hesitate to contact us at 1-800-777-7020.

Evangeline
Electrical technican in USA
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Very positive and always effective

5,0 vor 6 Jahren

Vorteile:

The technical support is very good. I like the 1/2 seminars on line. I learned a lot from them. When I send in a help ticket on line, the response is quick. I have talked to support on line and they a very helpful in telling me the problem and helping me with the solution. The technical support is very knowledgeable. They also have technical support in early seeing how I am on the east coast and in Eastern standard time.

Nachteile:

I had difficulties email reports. I don't know if it is the way we are set up, but I read the manual and still felt that it was something I didn't really understand. Also previous calibration system we used we were able to merge a system file number to the elements that comprised that systems. If we updated the system file number the other elements were updated also.

Antwort von CyberMetrics

vor 6 Jahren

Hello, Evangeline. Thank you for posting your review of GAGEtrak. We're glad to know that you're doing well with it and that you have had good experiences with our technical support team! If you still need help with emailing reports, please contact us at any time. 1-800-777-7020

Dale
QA Technician in USA
Maschinerie, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Overall, a good software

4,0 vor 6 Jahren

Kommentare: Able to track tools on a calibration schedule and maintain the records.

Vorteile:

Fairly well organized and functional. From what I can tell, it can be used from just basic tool tracking to full calibration records of individual tools. I wish I could talk my company into some full training on these more 'advanced' features.

Nachteile:

Started using the software at version 6.7, then upgraded to ver7. Some of the changes int he new revision I do not agree with, and really make no sense to me. Also, although it may be related to our DB, the new version still seems to be a bit unstable when switching back from database mode to form view mode. Also, when the quick sort, there should be 1-2 more fields available (at least in my use)

Antwort von CyberMetrics

vor 6 Jahren

Dale, Thank you for posting your review of GAGEtrak. We do offer custom web training which would be a great option to train you on the more advanced features. Please contact me about that. Regarding your issues with switching back and forth between views, please contact our support team at 1-800-777-7020.

Pam
Sysadmin in USA
Fluggesellschaften/Luftfahrt, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Helping Contain the Madness of Gage Maintenance

5,0 vor 4 Jahren

Kommentare: We were spending 2 full time employee labor tracking down gauges and other measuring equipment. We were able to consolidate job tasks and now it's only a 10 hours a week tacked on to an existing employee that fills other job duties.

Vorteile:

We were previously using a software that was created in 1996 for tracking, inventorying, and calibration scheduling. GAGEtrak not only was able to import in the data from that really old software, it was simple to convert over to the new system with ease.

Nachteile:

Backing up the data is a little tricky, but not impossible.

Antwort von CyberMetrics

vor 4 Jahren

Thank you very much for posting such a great review of GAGEtrak, Pam. We're thrilled to know you're doing well with the software and that it's saving you so much time!

Donny
calibration/technical specialist in USA
Bau, 5.001–10.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Gagetrak is a good basic calibration software.

4,0 vor 4 Jahren

Kommentare: Gagetrak is an overall good but not great program.

Vorteile:

Gagetrak is pretty simple and straight forward. It allows you to record enough information and not overly complicated.

Nachteile:

Gagetrak did leave a little to be desired. Its very simple without all the bells and whistles of most calibration software programs.

Antwort von CyberMetrics

vor 4 Jahren

Thank you for taking the time to post your review, Donny. It seems that you might be reviewing GAGEtrak Lite, in which case, the full version of GAGEtrak may be better suited to your needs. Please feel free to contact us at any time to discuss details: 1-800-777-7020 or info@cybermetrics.com.

Jerry
QA/QC Supervisor in USA
Öl & Energie, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Meets all my needs

5,0 vor 6 Jahren

Kommentare: It is a tool that allows us to track the calibration status and location of the inspection gages not only within QC but also within the plant. The structured reports are adequate for our needs.

Vorteile:

The software accurately records the gage management metrics and provides easy reporting and functionality for our 300+ gage inventory.

Nachteile:

In a corporate setting, it must run on a remote server, and responses are delayed by a few seconds. This situation did not exist when it was on a server at the same physical site. This is not the software's fault, but that of the environment. I have had some difficulty loading values into a spreadsheet to re-import. Not all fields can be updated in this method, apparently.

Antwort von CyberMetrics

vor 6 Jahren

Thank you for posting such a great review of GAGEtrak, Jerry! We're happy to know that it's working well for you and if you ever need assistance with data re-import, please don't hesitate to contact us at 1-800-777-7020.

Brittney
Quality Assurance in USA
Maschinerie, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

I use it daily and it works great.

4,0 vor 6 Jahren

Kommentare: It is a great place to keep lots of records. I use it for shop calibration. It gets used daily and helps when I need to locate something in our shop or when I need to look and see if we ever had a certain gage.

Vorteile:

There are lots of features and so much that I can do with the software. I have been using it was 3 years and still do not use everything that is available to me.

Nachteile:

I wish there was an easier way to make changes, Like a copy and paste feature. (More like Excel) When I need to add the same information to multiple items/ lines it take way to long to type the same information.

Antwort von CyberMetrics

vor 6 Jahren

Thank you for the great GAGEtrak review, Brittney! We're thrilled to know that you're doing so well with the software. GAGEtrak does support copy/paste, so if you're having an issue with that, please call us at 1-800-777-7020. And when you're ready to dive into all of the other features that you don't yet use, we're here to help!

Melissa
Quality Manager in USA
Kunststoffe, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

It seems the program has good features; but no one here that was trained knows how to use them.

4,0 vor 6 Jahren

Kommentare: helps us maintain calibration and be ISO certified.

Vorteile:

I think the information is organized well and easy to read. I like the reminders. it seems to have a lot of features-but we are not using it the way we should

Nachteile:

I don't think there is a good "self-starter" guide and I can't seem to find any online tutorials. - could just be me though

Antwort von CyberMetrics

vor 6 Jahren

Thank you very much for posting your review of GAGEtrak, Melissa. Please note that there is a comprehensive help system available from within the software which gives explanations of all of the software's features and functionality along with corresponding examples. There is also a Getting Started Guide accessible from your install media or on our website here: https://gagetrak.com/support/ If you need further instruction beyond the help system and getting started guide, please call us to talk about our various training options: 1-800-777-7020. Thank you again for reviewing GAGEtrak!

James
Senior Metrologist in USA
Elektrische/elektronische Fertigung, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Has good features but very hard to deal with the locking up of the software.

2,0 vor 6 Jahren

Kommentare: calibration tracking

Vorteile:

This software has many features that are good for collecting and maintaining a proper database. can print reports based off many features some of which include date, type of gauge, department, etc. offering label printing, searching for gauge by department, individual, type, etc. Good features for maintaining a calibration site.

Nachteile:

it continually locks up during initial opening of the software and runs very slow. During operation the software will lock up and you will have to restart again. Very aggravating to deal with when time is of importance.

Antwort von CyberMetrics

vor 6 Jahren

Thank you for sharing your experience James. Lock ups are not typical in our product, so please allow us to investigate this for you. I do not see any support tickets for your location, so I will have a support tech contact you.

Kevin
Calibration Tech in USA
Automotive, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

As Edelbrock's head calibration tech, I have used this software daily for the past 11 years.

5,0 vor 6 Jahren

Kommentare: My calibration process has been audited every year for the past 11 years, and Gagetrak has never let me down!

Vorteile:

With over 2700 active gages, Gagetrak has helped me manage or organize my workload each and every month for the past 11 years. I would be lost without this software! I love how user friendly it is. When I first started my job here at Edelbrock, I was able to learn this software and pass a critical outside audit in my first two weeks of employment.

Nachteile:

What do I like least about this software?Well, actually to be very honest, there is not anything that I do not like about it. It has never failed me in the past 11 years of using it.

Antwort von CyberMetrics

vor 6 Jahren

Kevin, It's experiences like yours that make us so proud to do what we do. Thank you very much for taking the time to share your opinion of GAGEtrak.

Christopher
Test Engineer in USA
Luft- & Raumfahrt, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

I have used GAGEtrak for years and find it to be excellent for my needs.

5,0 vor 6 Jahren

Kommentare: It is a professional application which is excellent for tracking and scheduling the calibration recall of our instruments.

Vorteile:

GAGEtrak offers a comprehensive solution for our calibration recall needs. It has proven to be invaluable for tracking and scheduling the calibration of our instruments.

Nachteile:

The need to purchase a support agreement for support past the initial period. The software is quite stable and, once set up, problem free. The cost for the support agreements is excessive. Support and minor updates should be included with the purchase of the software. Users should only have to pay for major updates to the software.

Antwort von CyberMetrics

vor 6 Jahren

Thank you very much for posting your review of GAGEtrak, Christopher. We greatly value your input and are so pleased that you have found it to be an invaluable tool.

Danielle
Quality Manager in USA
Automotive, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Gage trak has always been extremely reliable and versatile. Auditors are always pleased with it.

5,0 vor 6 Jahren

Vorteile:

The dashboard display, ease of use. Also the software is very visual and easily read by all. Auditors appreciate we use Gage Trak and do not have concerns with our calibration management when they learn we have Gage Trak. Ability to contain so much information is a plus. Also, we have several in house trained on this software and have found it is easy to understand basic calibration entry.

Nachteile:

Keeping up with all of the upgrades. Training fills up very quickly making it difficult to find seats.

Antwort von CyberMetrics

vor 6 Jahren

Thank you very much for posting your review of GAGEtrak, Danielle. We're thrilled to know that it works so well for you in audits. Please always feel free to contact our training specialist to get first dibs on any future training classes! 1-800-777-7020 ext. 134

Marc Viens
Gauge and calibration tech. in Kanada
Automotive, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

SLOW, I have to perform a "repair GAGEtrak7" at least once a day...

1,0 vor 6 Jahren

Kommentare: It slows me down so I'd have to say none.

Vorteile:

I like the Dashboard, the ease of finding what I need, to perform what I need to do such as reports etc., I liked GAGEtrak 6.8, once it was set up for my needs I never had to change anything. With GAGEtrak7 I have to set it up every time I turn it on.

Nachteile:

GAHEtrak7 keeps bogging down, I work in a fast paste environment, I manage 3,700 plus active gauges by myself and just under 3,000 inactive gauges so I can't waste time clicking and waiting for the program to respond.

Antwort von CyberMetrics

vor 6 Jahren

Thank you for your feedback Marc. I am sorry to hear you are having difficulties and I assure you this in not a typical experience. I did not find any support tickets for your company, so I will have a support rep contact you to investigate your issues.