--- description: Detaillierte Informationen über SuperOffice CRM zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: SuperOffice CRM Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026 --- Breadcrumb: [Startseite](/) > [CRM-Systeme](/directory/2/customer-relationship-management/software) > [SuperOffice CRM](/software/39294/superoffice-crm) # SuperOffice CRM Canonical: https://www.capterra.com.de/software/39294/superoffice-crm Seite: 1 / 7\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/39294/superoffice-crm?page=2) > Vereinfacht die tägliche Arbeit mit Ihren Kunden. Benutzerfreundlichste CRM-Software auf dem Markt. > > Bewertung: **4.2/5** von 132 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet SuperOffice CRM? Für mittelständische Unternehmen, die ein benutzerfreundliches CRM-System suchen, um Vertrieb, Service und Marketing Aufgaben zu optimieren. Steigern Sie Ihr Unternehmenswachstum mit SuperOffice CRM. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.2/5** | 132 Nutzerbewertungen | | Bedienkomfort | 4.1/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.2/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.1/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.1/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 80% | (8/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: SuperOffice - **Region**: Oslo, Norwegen - **Gegründet**: 1990 ## Gewerblicher Kontext - **Startpreis**: 57,00 € - **Preisinformationen**: 66UR/pro Anwender pro Monat jährliche Abrechnung - **Zielgruppe**: 2–10, 11–50, 51–200, 201–500, 501–1.000 - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Chinesisch, Deutsch, Dänisch, Englisch, Finnisch, Französisch, Italienisch, Japanisch, Niederländisch, Norwegisch, Polnisch, Russisch, Schwedisch, Spanisch, Tschechisch - **Verfügbare Länder**: Deutschland, Dänemark, Irland, Niederlande, Norwegen, Schweden, Schweiz, Vereinigtes Königreich, Österreich ## Funktionen - Aktivitäts-Dashboard - Alarmfunktion / Benachrichtigungen - Alerts/Escalation - Angebote / Schätzungen - Anpassbare Berichte - Anpassbare Vorlagen - Aufgabenmanagement - Automatisiertes Routing - Berichterstattung / Analyse - Berichterstattung und Statistik - CRM - Call-Center-Management - Daten-Import / -Export - Dokumentenspeicher - E-Mail-Management - Inbox-Management - Kommentare / Notizen - Kontaktmanagement - Lead-Qualifizierung - Leadmanagement - Mehrsprachig - Mobiler Zugriff - Multi-Channel-Kommunikation - Priorisierung - Sales-Pipeline-Management - Segmentierung - Self-Service Portal - Service Level Agreement (SLA) Management - Störfallmanagement - Supportticket-Management - Task Automation - Terminplanung - Third-Party Integrations - Umfragen & Feedback - Verfolgung von Interaktionen - Warteschlangenmanagement - Werkzeuge zur Zusammenarbeit - Wissensbasis-Management - Wissensmanagement - Workflow-Management ## Integrationen (15 insgesamt) - 24SevenOffice - Clear Books - Dynamics 365 - Dynamics 365 Business Central - Fortnox - Gmail - Google Workspace - LinkedIn for Business - Microsoft 365 - Microsoft Outlook - Slack - Vainu - Visma - Zapier - e-conomic ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - Chat ## Category - [CRM-Systeme](https://www.capterra.com.de/directory/2/customer-relationship-management/software) ## Ähnliche Kategorien - [CRM-Systeme](https://www.capterra.com.de/directory/2/customer-relationship-management/software) - [Kundenservice Software](https://www.capterra.com.de/directory/22/customer-service/software) - [Wissensdatenbank Software](https://www.capterra.com.de/directory/32454/knowledge-base/software) - [Sales Tracking Software](https://www.capterra.com.de/directory/32744/sales-tracking/software) - [IT Ticketsysteme](https://www.capterra.com.de/directory/32623/it-ticketing-systems-software/software) ## Alternativen 1. [Freshservice](https://www.capterra.com.de/software/132997/freshservice) — 4.5/5 (685 reviews) 2. [Document360](https://www.capterra.com.de/software/177031/document360) — 4.7/5 (290 reviews) 3. [Salesforce Sales Cloud](https://www.capterra.com.de/software/61368/salesforce) — 4.4/5 (18768 reviews) 4. [Zendesk Suite](https://www.capterra.com.de/software/164283/zendesk) — 4.4/5 (4072 reviews) 5. [Flowlu](https://www.capterra.com.de/software/166656/flowlu) — 4.8/5 (387 reviews) ## Nutzerbewertungen ### "Simple to use and good integration options" — 5.0/5 > **Georg** | *14. November 2024* | Computer- & Netzwerksicherheit | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: The user interface is clear and very intuitive to use. This enables a very short onboarding of new users. Screens can be customized very easily. > > **Nachteile**: Support is good but sometimes we would like to have shorter communication. Sometimes it takes a little longer until BUGs are fixed. > > All in all, we are very satisfied with the solution. It has very good API connection options that are also very well documented. The many extensions via apps enable easy integration of other systems. ----- ### "It really is the most user friendly CRM that you can imagine." — 5.0/5 > **Marcel** | *16. Juli 2018* | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: User interface is great. Very easy to use and administer. Users can work with the CRM functions within a few hours. Integration with Office applications and Office 365 is more than perfect. You can use Outlook like you always did and still your emails are stored in CRM linked to the right customer and project. I love the fact that you never really have to search for anything. All parts of the application are never more than two clicks away. > > **Nachteile**: Only one thing that bothers me using SuperOffice: the standard reports are very basic. We use the dashboards a lot -they are great- and there are some Apps in their own app store that allow us to generate the reports we need. > > Insight and overview in all processes, pre-sales and after-sales. Better and more personal communication with prospects and customers. ----- ### "The Competitive Approach" — 5.0/5 > **Jessica** | *17. November 2024* | Grafikdesign | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: SuperOffice CRM has the interests of all the clients > > **Nachteile**: SuperOffice CRM is determined without mistakes > > SuperOffice CRM is the professional relations managing approach ----- ### "Not good - many necessary features not available" — 2.0/5 > **Lukas** | *5. Oktober 2021* | Professionelles Training & Coaching | Empfehlungsbewertung: 0.0/10 > > **Vorteile**: The best thing about the CRM is that it is very easy to use and has a very easy to follow structure (Firm/People and Sale/Projekt). > > **Nachteile**: Many basic features which one thinks every CRM provide are not available. The most critical problem is that selections are extremely limited. For example, one cannot make a selection of all "Projekt leaders", which would be critical for us in order to send all of our customers who are Project leaders a standardised e-mail. Many further issues arise there once you have spent some time testing the selections (many limitations became apparent only after using the CRM, not during the evaluation process). A further issue are the many bugs which the system has, for example the data-export does not work properly even though issues have been posted on the community platform for 5 years\! > > The overall experience for me is that I would never choose SuperOffice again but rather the solution Microsoft offers. It is more expensive, but trust me, it is worth it\! ----- ### "You can almost say it 'runs the company'\!" — 5.0/5 > **Matt** | *27. April 2020* | Eventservice | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: I like the fact that we can out every process in to the CRM, from sales to event management, data capture and enquiry management. > > **Nachteile**: The Community needs a bit of work adding more complex resources in, but as a starter guide is useful and support do assist. > > We run the business on SuperOffice, dealing with customer communications (incoming and outgoing) and sales pipeline management, but most importantly the event management using the projects area. ----- Seite: 1 / 7\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/39294/superoffice-crm?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.com.de/software/39294/superoffice-crm) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Strukturierte Daten