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Fernverwaltung von Systemen für Desktops, Server und mobile Laptops.

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Vorteile:

Good performance for remote work. Integrated well with the system.

Nachteile:

Does work a little slower than if you were not remotely logined. Some of the features of program are more difficult to use on a Mac.

Bewertungen zu LogMeIn Pro

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,3
Kundenservice
4,0
Funktionen
4,4
Preis-Leistungs-Verhältnis
3,7

Weiterempfehlungsquote

7,7/10

LogMeIn Pro hat eine Gesamtbewertung von 4,4 von 5 Sternen basierend auf 166 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (166)

Carlos
Carlos
RPA Developer in Brasilien
Verifizierter Nutzer auf LinkedIn
Chemikalien, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

LogMeIn Pro is exceptional remote access software.

5,0 vor 2 Jahren

Kommentare: The LogMeIn Pro software has been used for over 2 years by myself and the IT team for remote access to work computers. We used it a lot during the COVID pandemic to access shared intranet folders and documents. The interface is fluid, clean and very pleasant to use for a long time.

Vorteile:

The LogMeIn Pro software has pleased me a lot in terms of technical remote access and support for some junior developers. I access files daily on the intranet with LogMeIn Pro and it has always been stable, without lags and delays. It is also possible to use collaboration features using chat, voice and video with the assistant during a remote access help.

Nachteile:

LogMeIn Pro is nothing short of competing software. It has great visuals and features and especially a good price technical support. I don't see any problems to report.

Brandy
Practice Manager/Owner in USA
Tierarzt, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Great Remote Access Software!

5,0 vor 4 Jahren

Kommentare: LogMeIn Pro has allowed us to work remotely fairly effortlessly for a reasonable cost. It has really helped us to provide more flexibility to our employees to get their work done, or to still be able to provide support to our team despite being forced to stay home (such as during self-quarantine due to COVID-19, etc.). I haven't worked with their customer support team because I haven't needed to (which is a good thing since we haven't had problems!), so I can't comment on that.

Vorteile:

It is an excellent price for the functionality. I also like the pricing structure as compared to TeamViewer (it allows unlimited users, and you pay based on how many computers you are accessing). It is very easy to use, with very few kinks. It also is very nice that it saves the log-in information to the computer so that you don't have to type it every time.

Nachteile:

The mobile app is a bit frustrating because it changes the resolution of the screen you are remote accessing, I assume because it's trying to make things more visible, but then you can't see the other parts of the screen or certain buttons on the program that we use the most. It would be nice if it was optional to change the resolution, but it does it automatically. I would like to just zoom in when necessary and otherwise see the entire screen.

Ivo
Ivo
Group Network Administrator in Irland
Verifizierter Nutzer auf LinkedIn
Luxusgüter & Schmuck, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Value Remote Desktop Solution

3,0 vor 5 Jahren

Kommentare: Can be used to have a remote access solution for your business for access and support purposes. Great control system for administrators and a great concept behind it.
Downside is the need to have the local administrator rights to be able to log in.

Vorteile:

Logmein can be easy to manage via their web interface and desktop application. Is a low cost solution to a large remote control environment. Allows you to control and track user access, can be used from a mobile device which can be extremely useful in certain situations.

Nachteile:

To remote access the computer you have to have the local or domain administrator credentials. If i wanted to give a non admin user access to their desktop PC from their laptop it is not possible to accomplish via logmein. Desktop client has extremely limited functionality - most of the management has to be done from the web interface that has poor support for popular browsers like Chrome.

Steven
IT Manager in USA
Essen & Trinken, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Great Software, but Too Expensive

5,0 vor 4 Jahren

Kommentare: I loved it until the price became too prohibitive to continue using it.

Vorteile:

I liked the Remote Access feature, the ability to remotely manage without connecting to the screen.

Nachteile:

After they hiked up their prices, we switched to a cheaper alternative.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great for Customer Support

4,0 vor 7 Jahren

Kommentare: It is the perfect fit for customer support, especially across different operating systems.

Vorteile:

As far as remote access programs go, this is one of the best we have used. It allows access across operating systems, which is very beneficial and not true of some of the popular competing products. Taking this one step further LogMeIn maps numeric keypads from Mac to PC as well, which has been a point of frustration for alternative products. LogMeIn also offers some good security features essential for business application. It is very easy to manage users while allowing each user to create their own account and password. Additionally, for each remote machine the user can customize the idle time allowed, add an additional password for access, and filter IP addresses that can access remotely.

Nachteile:

Mac to PC can be frustrating. Copy & paste from remote PC to local Mac can be problematic as the clipboard does not always sync up and/or pastes in different formatting (adding spaces, removing line breaks, etc.). Also the keyboard mapping can intermittently go haywire from Mac to PC, requiring a closing and reopening of the remote session.

Nathan
Nathan
CEO in Mexiko
Verifizierter Nutzer auf LinkedIn
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

The industry standard. You simply can't get any better than this software

5,0 vor 6 Jahren

Kommentare: When you manage several computers and servers you can do everything remotely and get things going fast.
You can also give tech support and solve problems for your users in the same way, even from your mobile (although it is very complex to work on a tiny screen you can still do everything).

Vorteile:

Logmein pro is one of the most amazing products I have ever tested and used. You literally can't go wrong with it. You get to manage all the computers you need across the globe with a simple install, it bypasses firewalls and it allows you to have both remote control of the computer and the "back" of the computer, you can do things to give support without actually having to take over the screen, mouse and keyboard. There is simply no other software like it. You have control over everything in a smart and simple way.

Mike
Mike
CEO in Kanada
Verifizierter Nutzer auf LinkedIn
Computer-Software, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Safe Remote Support Anywhere

5,0 vor 5 Jahren

Kommentare: LogMeIn Pro is an amazing tool which gives me access to my computer worldwide for both business and personal use. It is easy to set up and to explain to clients. Remote access is essential, downtime has been eliminated and information that can become crucial to a meeting is accessible in a few clicks. With LogMeIn Pro I am accessible to my clients on the other side of the world without ever needing to leave my home. A trusted reliable program I would recommend to anyone.

Vorteile:

LogMeIn Pro works on any system. The software is reliable, we haven't had any real issues that weren't handled immediately which eliminates frustration. I have been able to access my desktop worldwide without any issue in the past seven years.

Nachteile:

The cost is definitely a drawback. Mac to PC can sometimes be a bit frustrating too.

Jebin
Jebin
IT MANAGER in Katar
Verifizierter Nutzer auf LinkedIn
Informationsdienst, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Logmein Pro - Review

4,0 vor 2 Jahren

Kommentare: Very happy with the overall experience. Managing multiple PC's which are located in different countries.

Vorteile:

Work both in browser & Client application. User management and permission options. Feels same as local computer as it has various resolution options

Nachteile:

Pricing seems to be on the higher side..

Katherine
AMazon Intel and Ecomm Mgr in USA
Lagerung, 51–200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

LogMeIn

4,0 vor 6 Monaten

Kommentare: Overall it's fine, I've used better though. It can be a real pain when you are trying to host a meeting and display things from your remote computer. You have to transfer everything over to the physical computer you're on.

Vorteile:

It's easy to login, set up my desktop, and use most of the functionality of my desktop at work.

Nachteile:

It logs out a lot, the screen resolution isn't great, and voice/video does not work from remote desktop.

Andrew
Andrew
Controller, CPA in USA
Verifizierter Nutzer auf LinkedIn
Finanzdienstleistungen, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

LogMeIn Pro Review

4,0 vor 4 Jahren

Kommentare: This maintains the fully functionality of your office computer and works well for a small number of users.

Vorteile:

Great tool for remotely utilizing an office workstation in a BCP environment for an extended work period.

Nachteile:

The cost is prohibitive to utilize this as a full time solution for a large amount of staff and users.

Michael
Account Manager in USA
Marketing & Werbung, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Switcher from TeamViewer and have never been happier

4,0 vor 4 Jahren

Kommentare: This software has worked really well. I work from home often and also while traveling. It’s a very good and dependable software.

Vorteile:

Ease of use. You can stay logged on. Normally no problems. Very rarely disconnects.

Nachteile:

I had to buy a bigger laptop because seeing the screen became problematic.

Saradhi
Sr Software Engineer in UK
Computer-Software, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

No need of VPN

5,0 vor 5 Jahren

Kommentare: I have used this software from past 10 years and the best tool to access remote PC's. I am using this to connect my work PC from home and it is the best tool to download huge files from one PC to another.

Vorteile:

It is very east to use and access multiple PC's with one application. The best thing about Logme in is we can access PC's from Web browser instead of downloading additional softwares or tools. The other feature I use using this software is to download large files from one PC to another.

Nachteile:

Remote PC access is depending on the internet speed. If internet connection is slow, gets disconnected too often. UI needs an update as it looks same from past 10 years.

Patricia
Patricia
Owner in USA
Buchhaltung, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

I love this product, it helps with flexibility in my work schedule and assist with client emerg.

4,0 vor 6 Jahren

Kommentare: Good reputation with my clients...they think I'm always available for them.

Vorteile:

Access to clients computer from anywhere, including vacation spots if needed. Giving clients remote access that they had no clue they could do while they were on vacation. Printing is another necessity that this program offers.

Nachteile:

I can't seem to get the "turn off" if a computer is turned off. I've tried talking with tech support, but that's not working. Multi monitor feature needs refining including visibility and pixel matching.

Lucas
Consultant in USA
Umweltdienstleistungen, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Allows Me to Manage Two Sites Remotly

5,0 vor 6 Jahren

Vorteile:

Allows me to manage two of my site that are hundreds of miles away without having to physically be there. allows me to log into the desktop onsite and work on it as if I was in front of it. allows me to have access to cameras onsite which give me eyes on the ground remotely.

Nachteile:

Only allows for one person to be on at a time, does not allow someone to shadow the session. boots the current person off of the application if someone else tries to log in

Jimmy
IT Consultant in UK
Informationstechnologie & -dienste, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Poor software overtaken by rivals

1,0 vor 3 Jahren

Kommentare: Very poor experience and migrated all clients away from it. Speed and price were the biggest problems. Much better experience with Teamviewer

Vorteile:

Started off as very good value with a good and free offering. Quite well featured including file transfer and vulnerability management.

Nachteile:

Remote control is painfully slow and has not kept up with the competition. Has become inordinantly expensive as the years went on.

Guillermo
University Professor in Telecommunications Enginee in Venezuela
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Easy access control tool widely used in our laboratory practices

4,0 vor 6 Jahren

Vorteile:

- The transfer of files is carried out quickly between the teams. - It allows remote work to be a thing of the past, that's a great advantage. - It has a graphical interface that is very easy to use. - Our users are easily identified with the tool.

Nachteile:

- It is not compatible for all versions of operating systems, it has forced us to make changes to the equipment.

Tina
Enrolled Agent in USA
Finanzdienstleistungen, Selbstständig
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Wonderful Tool

5,0 vor 3 Jahren

Kommentare: The ability to run payroll remotely or pay liabilities if you didn't get to it during the day; can print reports either at the computer's location or at your desk; can assist another person sitting at the remote computer

Vorteile:

Ability to remotely "sit" at another desktop without leaving your office! Or you forgot to retrieve a file, with this you can just login and print it at your desk!

Nachteile:

I have not found anything that I don't particularly like about the product. Haven't used all the available options, but the ones I have work great

Kelly
Accountant in USA
Maschinerie, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

LogMeIn Pro

5,0 vor 4 Jahren

Kommentare: I have been using LogMeIn Pro for several years and it has really been handy during our "stay home" order due to Covid-19. I am able to access my work e-mail and my PC desktop. I feel like I am sitting at my desk at work and one of the really great features is the ability to print from my desktop to my printer at home. This is so much better than having to send an e-mail from my work e-mail to my personal e-mail to print. This saves time and keeps my personal e-mail uncluttered. I hope this product continues to be around for a long time.

Vorteile:

This software makes working from home easy! I can access my files at work and print to my own printer at home.

Nachteile:

My only dislike is that I have to leave my PC on since this works on individual PC's versus a VPN on a server.

Tammy
Software Support Specialist in USA
Computer-Software, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

LogMeIn Pro

5,0 vor 6 Jahren

Vorteile:

Love this software. Log onto my clients PC to show them things and troubleshoot problems they are having without having to have them search for things over the phone. This works great for software support specialist. Spent many years being frustrated on the phone with clients when asking them what they see on their screen, now I can see what they see.

Nachteile:

Nothing that I do not like about this software. It is awesome.

Christopher
Dental Hygienist in USA
Medizinische Praxis, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

LogMeIn Pro is So Easy To Use

5,0 vor 5 Jahren

Kommentare: I have never had any problems with this software. Great customer service, excellent price, convenient features, and easy-to-use interface. My experience with LogMeIn Pro has been a joy. My dental office uses this software to allow our IT company allow access to all 14 of our computers. I use this personally to be able to remotely log into my computer when I'm away. LogMeIn Pro is the finest remote access software.

Vorteile:

Everything. There are no flaws with this software. It is extremely easy to use and is so convenient. The features are great, from allowing me to access my computer from afar or access other people's computers to assist them.

Nachteile:

I have no complaints with this software.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Bau, 501–1.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Remote Access for Business Needs

4,0 vor 3 Jahren

Kommentare: My overall experience has been good with LogMeIn Pro. I'm easily able to configure and add new connections and it is simple enough for end users to understand the fundamentals. We are utilizing this for select remote work from home situations.

Vorteile:

The client software was very easy to test, validate and deploy on short notice for our entire organization. The ability to provide multi-factor authentication for end users, coupled with simplistic control access from an administrative portal made this a no brainer. You get great value for what they can offer in their product.

Nachteile:

Occasional random end user disconnects using the remote computer connection even over a strong internet connection without lag. Not the greatest graphics experience if you are attempting to remotely control a PC in which performance is needed, but that is to be expected with any remote application.

Daniel
Systems Administrator in USA
Informationstechnologie & -dienste, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Expensive for Remote Management Software

4,0 vor 2 Jahren

Vorteile:

It has a robust feature set and has apps for Windows, iOS, Android, and Mac.

Nachteile:

It's very expensive for what I've used it for, but it's also more reliable.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Computer-Software, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

LogMeIn

4,0 vor 5 Jahren

Kommentare: Overall I liked the problem that it solved but it wasn't that strong of a tool. Always slow and lagging.

Vorteile:

Overall I like the problem that LogMEIn solves. Super happy that there is a tool like this that exists. We would use it daily and it was good to have access to remote CPU's.

Nachteile:

Overall Quality is ok. Connection always seems unstable and seems like there's a lag but could be my own internet speed. Ease of Use: Fairly easy, but not real intuitive Features & Functionality are basic and decent. Customer Support: Needed but process was long and drawn out. Not too helpful

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Buchhaltung, Selbstständig
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Functionality issues hinder an otherwise great product

3,0 vor 5 Jahren

Kommentare: Would try it out for yourself first before diving into the software

Vorteile:

LogMeIn Pro has a lot of features, is easy to setup, carries a lot of secure connection features, and enhances productivity as a great remote desktop application.

Nachteile:

The features are great and the setup is easy. However, the remote desktop features has many errors at times. I can't see my screen sometimes and other times, it takes a long time to load. It makes the software hard to recommend or trust to work.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Medizinische Geräte, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

It's good! But overpriced.

4,0 vor 4 Jahren

Kommentare: For offsite company computers, this service has saved us a ton of time - effective and quick. Cheaper than travel, but still a little expensive.

Vorteile:

LogMeIn has always been a fairly reliable way to solve IT issues for customers or any remote control needs. It's got a lot of capabilities and functions, if you're willing to pay for it.

Nachteile:

There are a lot of different options for IT remote support out there, and from what I've experienced, LogMeIn has been on the more expensive side - especially considering the features on the service.