LeaseWave has issues

Bewertet am 30.8.2018
Verified Reviewer
VP Finance
Finanzdienstleistungen, 51-200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
1/5
Gesamt
2 / 5
Benutzerfreundlichkeit
2 / 5
Eigenschaften & Funktionalitäten
Kundenbetreuung
1 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Overall, we would have been far better off programming in-house from scratch.
The system is good only if your leasing business is very cookie-cutter, you do not need efficient staff processing, and do not mind paying a lot for any changes.
Licensing for users is also very expensive.
There are better options.

Vorteile: It has a very clean looking interface.
It is tightly integrated for what it does.

Nachteile: It is very rigid and not flexible.
It's interface, while clean, is too spread-out resulting in users having to scroll through long screens to find information or complete tasks.
Users have to jump back and forth through many screens to accomplish most tasks. As a result, what should be simple tasks end up taking much longer to complete than should be necessary.
Taxes did not, and despite 2 years of effort still do not, work correctly. And this is in Canada where commodity taxation is much simpler compared to the USA.
The accounting templates are too inflexible.
The product is expensive for the quality delivered. OTI will send out resources to assist (you cannot use in-house programmers), but, they cost a lot. Support is from Bangalore India (9 hours time difference) which makes troubleshooting challenging.
The program could not calculate a correct AR Aging. The Customer Service screen details did not agree to the underlying GL. Customer statements are buried deep within the program and were incorrect.
Reports of any sort are hard to find and slow to generate.
It is not a one-solution as the program does not include a banking module, an accounts payable module (to produce cheques) or a complete GL that can be used for financial reporting. You will have to purchase a separate GL/AP to handle these tasks and then pay OTI to link into the program.
OTI does not use standard accounting terminology. For example, "Accounts Receivable does not include taxes" in their system.

Best Lease Management Software available

Bewertet am 16.7.2015
Mark V.
Quelle des Nutzers 
5/5
Gesamt
4 / 5
Benutzerfreundlichkeit
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
Preis-Leistungs-Verhältnis

Kommentare: It is suite of 120 configurable modules fully automates the operations of leasing companies. Unlike competing lease management software solutions, it is built ground up as a singular platform on a singular database. This allows both internal and external stakeholders to work off a single source of truth across all leasing functions without the need for messy integrations across disparate systems. The UI in the latest version is great. We have been using the product for 3 years now and have been satisfied with the performance.