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seit 15 Jahren bei der Softwareauswahl

Über SAP Concur

SAP Concur führt dich über die Automatisierung hinaus zu einer vollständig vernetzten Ausgabenmanagementlösung, die mit deinem Unternehmen wächst.

Erfahre mehr über SAP Concur

Vorteile:

It is super straight forward process when adding your expenses from any work trip and once you hit submit getting your money refunded is typically smooth.

Nachteile:

We were told that our cards would sync up, but they didn't and the customer service was bad. We really didn't even get to use the software as we never got through the whole onboarding phase.

Bewertungen zu SAP Concur

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,0
Kundenservice
4,0
Funktionen
4,2
Preis-Leistungs-Verhältnis
4,1

Weiterempfehlungsquote

7,9/10

SAP Concur hat eine Gesamtbewertung von 4,3 von 5 Sternen basierend auf 2.049 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (2.049)

Mark
Owner
Verifizierter Nutzer auf LinkedIn
Informationstechnologie & -dienste, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Concur

5,0 vor 2 Jahren
Untertitel auf Deutsch sind im Videoplayer verfügbar
Matthias
Matthias
Diplom Ingenieur in Deutschland
Verifizierter Nutzer auf LinkedIn
Bau, 201–500 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung
Quelle: GetApp

Arbeitszeitraubendes, bürokratisches, Softwaremonstrum für Dienstreisende!!

1,0 vor 2 Jahren

Kommentare: Eine Booking App und eine monatl. RK-Excel iVm. eingescannten Belegen bzw. ggf. eine Firmenkreditkarte zur Vermeidung der Barauslagen ist wesentlich Zeit und Kostensparender sowie MA freundlicher.

Vorteile:

Hotelkosten müssen unter Umständen nicht mehr verauslagt werden. (Gilt nur sofern das Hotel auf den Prozess eingestellt ist und am besten 1 Tag vorab bereits gebucht wird, was leider häufig gar nicht der Fall ist, das ist der einzige Vorteil für den Reisenden!)

Nachteile:

Jede Reise muss über ein Concur eigenes Portal gebucht werden welches dem anderer Plattformen einfach nicht gewachsen ist, es werden immer nur wenige Hotels angezeigt Preise erst nach Bedienung einer unnötigen Schalter "Preis anzeigen" keine Bilder (Zimmer), das macht den Vergleich sehr mühsam und führt zur paradoxen Situation dass der MA weiter über Booking auswählt und dann das Hotel umständlich auf der Concur Plattform sucht um es dort zu buchen. Der BuProzess dauert dann ebenfalls wesentlich länger. Im Hotel ist dann ft kein Einchecken möglich da Hotels nicht auf die Kostenübernahme vorbereitet sind eine Vorabzahlung ist dann weiterhin durch den Mitarbeiter notwendig, weiterhin führt das zu Diskussionen mit der Rezeption und längeren Wartezeiten. Jede Reise muss im Nachgang über das Portal nachgepflegt werden, Belege einscannen ablegen hochladen mit den Vorgang wieder verknüpfen ect. bishin zur steuerlichen Trennung (Aufschlüsselung) jeder einzelnen Ausgabe Beispiel Frühstück 10 € davon 3 € 19% MwSt. 7 € (7% MwSt.), die Eingabe der Tagespauschalen ist eine Klasse für sich man verzichtet dann lieber auf das Geld.. Dieser Tätigkeit schließen sich weitere Prüfvorgänge durch Vorgesetzte und Buchhaltung an schließlich werden Tagespauschalen wesentlich später gezahlt als vor der Einführung oft nur auf Nachfrage. Für die Eingabe einer Abrechnung bezahlt das Unternehmen übrigens für jede Abrechnung einen 2 stelligen Betrag in Euro abgesehen von der investierten Arbeitszeit. :(

David
IT Administrator in Deutschland
Informationstechnologie & -dienste, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Effizientes Reise- und Ausgabenmanagement für Unternehmen

5,0 vor 9 Monaten

Vorteile:

SAP Concur bietet eine ganzheitliche Lösung für das Management von Geschäftsreisen und Ausgaben. Es ermöglicht Unternehmen, Reisen zu planen, Ausgaben zu verfolgen und Compliance-Richtlinien einzuhalten.

Nachteile:

Aufgrund seiner umfassenden Funktionen kann die Einarbeitung in SAP Concur und die Anpassung an die individuellen Anforderungen eines Unternehmens komplex sein

Andreea Daniela
Ing. in Deutschland
Automotive, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

SAP Concur

5,0 vor 9 Monaten

Kommentare: Es ist sehr einfach zu bedienen, die Benutzeroberfläche ist sehr benutzerfreundlich, aber gleichzeitig ist die Software sehr komplex

Vorteile:

Ich habe vor kurzem begonnen, diese Software zu verwenden, und bin sehr begeistert.

Nachteile:

Bisher habe ich keine Nachteile bei der Verwendung dieser Software gesehen.

Jerome
Technischer Vertrieb in Österreich
Baumaterial, 10.000+ Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Nervenraub auf höchstem Niveau

1,0 vor 2 Jahren

Vorteile:

Die Rechnungen können fotografiert werden und anschließend hochgeladen und mit einer Ausgabe der Kreditkarte zu einem Datensatz verbunden werden.

Nachteile:

Dieses Programm ist das Gegenteil von Intuitiv. Wenn Du beim -Abrechnung absenden- einen Fehler in der Zeile hast, lässt er dich nicht weiter aber sagt dir auch nicht wie du dieses Problem behebst oder WO der Fehler zu finden ist. Sehr frustrierend. Wenn ich bei einem Anmeldeformular im Internet etwas nicht ausgefüllt habe, macht mich das Programm sofort darauf aufmerksam. Wieso schafft es SAP Concur nicht?? Wenn man keinen Support bekommt, sucht man stundenlang oder muss warten bis einem geholfen wird. Ansonsten kannst Du deine Abrechnung einfach nicht abschicken, weil das Programm es nicht zulässt.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Informationstechnologie & -dienste, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Reisekostenabrechnung leicht gemacht

5,0 vor 3 Monaten

Kommentare: Insgesamt eine sehr gelungene und wertvolle Software

Vorteile:

Das System ist recht intuitiv die Belege können wunderbar eingescannt und hochgeladen werden. Damit hat man jederzeit eine Übersicht über den Stand der Auszahlung und es wird auch gleich angezeigt falls noch etwas fehlen sollte.

Nachteile:

Leider ist das System bei uns nicht in die Entgeltabrechnung integriert. Die Zahlungen laufen daher separat über die Buchhaltung. Eine Integration wäre ja sicherlich möglich aber wird bei uns nicht gewünscht.

Luca
Systemintigrator in Deutschland
Computer-Hardware, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Concur

5,0 vor 10 Monaten

Vorteile:

Die simpel gestaltene Oberfläche, die einfache Online Bookings Funktion, Auftrags Verfolgung

Nachteile:

Die Darstellung unter IOS oder Android

Veronika
Angestellte in Deutschland
Gastgewerbe, 5.001–10.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Etwas unübersichtliche Software

3,0 vor 2 Jahren

Kommentare: Es ist eine Software für Anwender, die diese häufig nutzen. Wenn man seltener unterwegs ist, ist es zu kompliziert aufgebaut.

Vorteile:

Mit gefällt zum Beispiel, dass ich bei der Reisebuchung auch eine Kartenansicht in der Hotelauswahl habe und unter mehreren Optionen bei der Hotelauswahl wählen kann

Nachteile:

Die Abrechnung einer Reise finde ich nicht ausreichend strukturiert und unübersichtlich, wenn man es nicht täglich macht. Es ist leider nicht selbsterklärend und man wird nicht durch ein Abrechnungsmenü geführt.

Davide
IT Administrator in Deutschland
Informationstechnologie & -dienste, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

SAP Concur Reisekostenabrechnung

5,0 vor 10 Monaten

Vorteile:

Mit SAP Concur kann jeder Mitarbeiter leicht und unkompliziert seine Reisekostenabrechnung machen.

Nachteile:

SAP Concur hat eine nicht so moderne Oberfläche und sieht somit etwas veraltet aus.

Federico
Federico
CFO in Brasilien
Verifizierter Nutzer auf LinkedIn
Bankwesen, 2–10 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Great solution to Manage your Expenses

5,0 letztes Jahr

Kommentare: Our experience with SAP Concur was excellent, we are really looking forward to keep using it for future projects

Vorteile:

We needed an app to approve hundreds of consultant's expenses and match our accounting. SAP Concur solved this for us. We loved the remotely review and approve, solved 90% of our previous issues. One of the best user friendly UX we ever tried. The import into our accounting ERP was flawless.

Nachteile:

The only issue we have with this app is the price, if they would offer an affordable plan for small businesses, that would be great.

Lorna
IT Service Desk Manager in UK
Krankenhausversorgung & Gesundheitswesen, 5.001–10.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Good solid expense and travel application

4,0 letzten Monat Neu

Kommentare: Moving from an excel based, far more manual process this has been a welcomed change.

Vorteile:

The integration with corporate traveller, allowing users to claim expenses and book accommodation / travel in one application, reports / analytics are therefore available on spend across all these areas. Support is readily available, always responsive and prompt in resolving any issues. It is quite straightforward to use as an end user, most team members pick it up quite quickly.

Nachteile:

I would prefer the option, of being logged into SAP for the day and not having to re-log in throughout the day when I need to re-access. Search facility as an admin only allows to search on first name or surname, not both names. The inability as an admin to easily move a 'group' of users to a new approver

Shaista
Software Engineer in Deutschland
Informationstechnologie & -dienste, 51–200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Expense management is made easy

3,0 vor 2 Monaten

Vorteile:

I really liked it as an in house solution from SAP. Expenses and invoicing is made easy.

Nachteile:

I wont have it as a separate solution, the interface and the functionalities are not up to the mark as compared to other competitors.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Marketing & Werbung, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

SAP concur, a must have for expenses management fairly

5,0 vor 3 Monaten

Vorteile:

1. Excellent interface for end user 2. Quick action 3. Can upload large files 4. Very secure

Nachteile:

1. App is not very user friendly 2. Needs authentication even for remembered devices 3. Can’t change approvers specially when he/she is OOO

Monika
Chief Accountant in USA
Unternehmensberatung, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Robusta Tool for AP and AR Automation

5,0 vor 4 Wochen Neu

Vorteile:

SAP Concur automate expense and spend management which eradicate fraud in my agency.

Nachteile:

Unlike many other spend management tools that I have tried, SAP Concur has a mobile App which is an added advantage. Thus, I do not have any flaw.

Enrique
Enrique
Vice President, Human Resources and Administration in USA
Verifizierter Nutzer auf LinkedIn
Bau, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Good luck trying to get support

3,0 vor 7 Monaten

Kommentare: Generally positive experience during the sales process, in implementation, and while an active customer/user. Absolutely awful experience post-disconnect, which would keep me from ever considering SAP Concur as a partner again in the future. Unfortunately can't recommend SAP Concur for expense reporting.

Vorteile:

SAP Concur has long been the industry standard for expense reporting and travel management, and so it was the natural choice when we were looking for a new expense platform several years ago. The sales process was straightforward (no negotiation or haggling needed as their price is their price), and implementation was planned and handled well by the assigned Concur team and our internal resources. Adequate training was provided for both administrators and end-users, so rollout and adoption of the new platform was pretty seamless. User experience was generally positive even if the platform was somewhat dated and not as user-friendly as competing options.

Nachteile:

Unfortunately SAP Concur's customer support, particularly during the disconnect process, was abysmal. When we requested the disconnect, we were offered no guidance or information from our customer success team re: how/when to download archived data, even after multiple requests by phone and in writing. Concur ended up disconnecting our site prior to making the download available, making it impossible for us to get to this critical data. We had to jump through countless hoops to get our site reactivated, download all the data, and then request another disconnect. In total, this debacle lasted almost five months. Could all have been avoided if the customer success team had communicated, responded to inquiries, and simply followed what I have to believe are well-documented Concur procedures for assisting clients through the disconnect process.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Computer- & Netzwerksicherheit, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Automate Your Expense and Travel Management Program with Ease!

5,0 letzten Monat Neu

Vorteile:

SAP's fully-built integrations with Frequent Flyer programs, Lyft, travel agencies, and Google make my travel planning experience enjoyable and automated. I no longer have to worry about adding flyer status, marking calendars, upload receipts, etc. Everything is done for me by Concur, saving time and money in the process.

Nachteile:

The UI/UX can be a little clunky and slow at times. It definitely takes some time to get used to how things are laid out and how the workflows operate. But, once you get the hang of it, it's smooth sailing ahead.

Ilenia
Accounting Officer in USA
Krankenhausversorgung & Gesundheitswesen, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

My Experience With SAP Concur

4,0 vor 2 Monaten Neu

Vorteile:

It makes handling accounting easy and it handles expense management easy.

Nachteile:

Everything about SAP Concur is amazing. No issues.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Buchhaltung, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Great Resource for Business Travel

5,0 letzten Monat Neu

Kommentare: So far, I would recommend it 100% for businesses wanting to consolidate travel needs for their employees.

Vorteile:

I enjoy the ease of change with SAP Concur Travel. My preferences are inbuilt into the program which saves me time by presenting travel options that most align with my needs.

Nachteile:

I would have liked to be able to use canceled points and tickets for personal travel when non-refundable business travel gets canceled.

Paul
Senior Client Manager in USA
Elektrische/elektronische Fertigung, 5.001–10.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

SAP Concur User Review

4,0 vor 4 Wochen Neu

Kommentare: Overall, the experience with SAP Concur is good, and I find it a useful and easy to use expense management tool.

Vorteile:

With SAP Concur I can create accurate, detailed expense reports, automate expense management processes, and have visibility anytime and anywhere. I can submit and approve expense reports from anywhere via the mobile app.

Nachteile:

The AI technology, incorporated in the platform can be challenging. When taking a picture and uploading the receipt information, Concur doesn't always correctly capture the information which can lengthen the process.

Courtney
Courtney
System Administrator in USA
Verifizierter Nutzer auf LinkedIn
Informationstechnologie & -dienste, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

SAP Concur allows us to make better financial decision

4,0 letztes Jahr

Kommentare: Our company uses SAP Concur to handle all of its travel and expense requests. It's unique to each trip and gives the Accounts team lots of specifics to double check. Total distance can be calculated using a margin calculator that displays the shortest route using Google Maps.

Vorteile:

In order to keep track of company expenditures, we have adopted SAP Concur. Keeping tabs on costs is greatly simplified. It records every purchase made with our credit cards, notifies its users, and prompts them to submit an expenditure report.

Nachteile:

It's important to note that there are obstacles or restrictions I face when utilizing SAP Concur. For example, the learning curve involved with implementing new software can be steep.

Kristen
Executive Assistant to CEO in USA
Krankenhausversorgung & Gesundheitswesen, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Streamline your expense reporting

4,0 vor 6 Jahren

Kommentare: At my previous employer, I was the administrator of Concur and the person who set up the software. It revolutionized the way we processed expenses (which had previously been a manual paper and pen process). It integrates beautifully with multiple banking entities, automatically importing charges as they are posted to your card. It can accommodate e-receipts if the vendor supports those -- car rentals, airline tickets, and hotels being the most common. And if you set the software to require receipts for a type of expense or a dollar limit, users will not be allowed to submit the expense report without attaching a receipt to the line item. It saves so much time from an administration point of view, and the interface is very user-friendly. I would give this five stars and recommend it to anyone, from a small to enterprise level organization. Now, on the downside, my current employer also uses Concur, but they upgraded recently to the beta version, and it is full of bugs. Some of the best and most convenient features have been removed, such as the ability to perform batch changes on expense items and the ability to see at a glance which expense line items contained comments. Support has been completely non-existent for the beta version and we get nothing but run-around and excuses. I have been extremely disappointed with the entire upgrade process and the level of response we have received. Thus, my less than five star review. I hope that they resolve these issues.

Vorteile:

Straightforward administration setup wizard Ease of importing receipts Integration with our corporate bank account, credit cards, and purchasing cards Ability to customize limits and alerts Ease of administering multiple profiles for executives Integration with Expense-It so that users can take a picture of receipts with their phones and have them automatically uploaded to their expense reports

Nachteile:

The Beta version is full of bugs Developers refuse to support the beta version Does not adequately track users who have used their corporate cards for personal charges and owe the company money

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Großhandel, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

High Tech, Dissappointing progress recently

3,0 vor 5 Jahren

Kommentare: Started out strong, but the company’s work quality and responsiveness have dropped the last few years. The new changes are getting to a point of being comically bad.

Vorteile:

We selected this for the integration to company card, the ease of tracking, creating, and approving expenses. It has done all of those very well. It helped us out greatly as a small company trying to manage company cards for over half the company. The pricing model is small business friendly and helps it retain value for almost any business that has started with it.

Nachteile:

Since SAP has purchased them the user experience has gone down hill and is starting to plummet. The latest update is due to be forced on users first quarter this year. It is terrible, not a single redeeming feature and a huge step backwards for user experience. It is very error prone, makes viewing and accessing information almost impossible, and is single handled the worst change I have been seen implemented on an interface. The backend is a hybrid now of multiple peoples designs and many areas of the software seem “partially updated”. Four years ago you could teach to a new users, even admins, in under an hour or so, today everything takes a lot longer and every area has errors in the interface. The list of 3rd party ERPs it integrates to has not significantly changed in 4 years. There is still no automatic way for it to handle company card reconciliation with a statement and the best support is the sales team. That means to get a problem fixed you have to have someone pitch you on spending more, then if you can get them to understand that the product doesn’t work, you might get a call back within a month from support. If you try submitting your own issue, just don’t expect help. I’d honestly be fine with that, if it wasn’t there bill in china shop meant sloth in making UI changes. There is so much half done work, it really disappoints me on whether or not the service will remain usable in the future.

Lauren
Marketing Content Product Manager in USA
Großhandel, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Not a huge fan - not user friendly

3,0 vor 5 Jahren

Kommentare: I only use it because I have to for work, otherwise I would not use this program.

Vorteile:

I like that concur is a program that can track your personal and work expenses. You can link up a credit card, and once you charge an item it goes directly to Concur and whos up on a list for you to add to a current or future expense. I also like how Concur has a phone App to let you upload receipts on the go so you don't have to carry them around everywhere with you.

Nachteile:

This program is not very user-friendly. It seems like it is an older progam that has been around for a while, so it works, but not as fast and easy as a more up to date program. This is the only expense program I have ever worked with, so I cannot say if it is better or worse than others. I have to use it for work, but I really wish my company would source a newer easier to use program. I have to relink my credit card, and could not figure out how to do it online. It is linking, but it is linking my other 2 personal accounts that are at the same company, which I do not need linked. I cannot figure out how to fix this! This was actually kind of frustrating, because I searched the concur site on how to fix my problem and could not find an answer. I then searched for a phone number of who I could call that could help me, and I couldnt even find a phone number to call! I gave up on fixing this - as my card does link, I just delete the other items that I don't need linked - but it shouldn't be that hard! So for that, I gave customer support not a great rating here. Sometimes an amount will upload wrong, and I cannot edit the amount. I usually just detach the receipt, delete it and add a new item with the correct amount and attach the receipt, but then the card charge is not linked, and my company needs them to show they are linked. I wish the matching process was a better, as well as the nightly hotel charges too.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Medizinische Praxis, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Concur - with good implementation by corporate it is nearly perfect

5,0 vor 5 Jahren

Kommentare: Concur makes keeping track of expenses and submitting expense reports routine and even somewhat fun. It also provides a handy record of where you have been before. It's great.

Vorteile:

Concur makes it very easy to do expense reports for a sporadic traveler: -expenses for the corporate card are transferred automatically (so one does not forget to claim them) -the latest implementation I use even transfers the details of hotels stays (nightly rate, tax 1,2,3 etc.), making it almost zero work to finish these. Long hotel stays with occasional meals used to be the most time-consuming entries. I don't know if this is a new version or specific to my latest employer, but it is much appreciated! - receipts can be uploaded through a mobile Concur app, but also just as a jpg or pdf. (sometimes one has time to take the photo with one's phone, but is not in a good place to enter the details in the app - think - just purchased a coffee, now in boaRding line with a suitcase, phone and coffee). I have not used similar software products from other vendors, except one: Concur is incredibly more efficient for both those writing expense reports and those monitoring expense compliance than the alternative of copying scanning cutting and pasting and spreadsheets - any corporation wanting to increase the productivity of its workforce (and their loyalty) should bite the financial bullet and implement Concur.

Nachteile:

Although the following situations are rare, occasionally an unusual situation maKes things difficult. Usually, asking for help early from Concur and the internal corporate travel contact is the best course. here are a few: 1. A flight charge and a cognate refund adding up to zero can't be submitted as report. Let this get over 30 days old so it can't be combined with newer charges, and you have to have higher authorities fix it. 2. More common is when a hotel charges for the first night reservation, but the charges on the receipt do not match the folio provided, usually because the taxes are not included. Confuses the hell out of Concur, and hard to resolve on one's own.

Craige
Account Manager in USA
Krankenhausversorgung & Gesundheitswesen, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

SAP Concur user - Field Use

5,0 letztes Jahr

Kommentare: Excellent. Concur software and Mobile App has made expense reporting easy. Using the Mobil App to do most of my reporting has alleviated time spent in the office and more time in the field selling.

Vorteile:

User friendly. As a sales Rep in the field, Concur allows me to easily log, identify, report and submit my expenses. Dashboards and reminders allow me to easily view what is open, submitted and or approved. Mobile app is well developed and allows me to do 99% of my expense reporting via my phone. The only issue i have had in the past was a receipt not attaching to an individual expense. Concur makes expenses an easy task.

Nachteile:

Create a file for receipt pictures. Instead of saving to my phone photo storage - or having to look for a receipt picture in my photo file, Concur should create a photo file exclusively for expense reporting via Concur. I believe Concur makes different capabilities harder to use than they have to. Most users (in my capacity) are using the same features every time so i should be able to customize my dashboard(s) with those features i use.Lastly, i have had issues in the past with a picture of my receipt not saving with an expense. Not sure if this happens alot, but it is troublesome if i delete the picture and or throw away receipt.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Internet, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Concur has the potential to be a great product, thus far, it has fell short of my expectations

2,0 vor 6 Jahren

Kommentare: Everything is in one place. Accounts payable, expense reporting, Travel booking and now Purchase Requisitions. People are used to the interface.

Vorteile:

I find that Concur is fairly customizable and has many modules which can touch many points of our business. We use Expense, Invoicing, the travel booking program, and am implementing PO's now.

Nachteile:

Hard to describe what I like least because there are so many things, compared to other programs, that I dislike. Though I am super disappointed after one year, with the Travel implementation, I think overall, what I am most disappointed with is the inability for Concur to know their own product enough to be able to support it. I say this because it's taken me about 6 months of prodding and research to finally get to a person within Concur to help my company implement Concur PO's. I was told that Concur can't do Blanket PO's and I just kept asking and prodding until I got to a person who actually knew that part of the system well enough to help me build a business case to implement Concur PO's. Thats just one example though overall, I find that customer support is geared to only answer obvious questions. They respond to specific questions by sending 34 page documents for me to read through in order to try and glean my own answer.