AutoShop Erfahrungen

Autoshop Review

Vorteile:

I am glad that we can use this in our small business. It was really a big help.

Nachteile:

As we explore this tool, there's nothing wrong yet with this app.

Best customer support

Kommentare: One of the most powerful tools with any shop software is the ability to build kits or canned jobs to save yourself time on the next job.

Vorteile:

This program has been with me for over 10 years. It is quite stable and has more features than I normally use, so it will likely grow with your needs. There are multiple terminals allowed, marketing and follow up options and their customer service is excellent if you run into a question or problem

Nachteile:

Like any system, you are going to need some time to accustom yourself to how it works. But I have usually found it to be fairly intuitive.

Works great until a Windows update

Vorteile:

The software does alright over all. It's fully functioning and has many many features. It's better than InvoMax lol

Nachteile:

We were using this software at three of our shops but now we only use it at one. That shop does contract work and we're in no hurry. This software was made for a platform. That platform is Microsoft Windows. It seems that half the time Microsoft updates Windows, Winworks fails to boot up. I believe this issue is largely to do with the Winworks USB product key. Winworks goes to great lengths to make sure that no one is pirating their software but it gets in the way of their software working every day. We have busy shops. If we walk in after a Windows update and Winworks will not boot up, then we are pulling out paper invoices (and hair) and calling the Winworks tech support. It turns our day into a complete mess. Their tech support is understaffed and if their software doesn't work after a Windows update, then every shop running Winworks is calling all at once. Yeah, they'll move you to the front of the line for another. They might even charge you to fix their software that suddenly doesn't run on the platform it was made for. In another word, EXTORTION. Enjoy paper invoices or pay us. We already paid a lot of this program up front only to be charged again and again because they can't make their anti-piracy key work with every Windows update. They even suggested that we not run Windows update. What a terrible suggestion. The security risk isn't worth the trade off. We have used three different invoicing programs over the years. None of them had this issue.

My experience tha i had

Kommentare: I was great that im with this business i learn how to grow my business here very great service highly recommended for everyone.

Vorteile:

All features are impactful product and services was nice highly recommended for everyone awesome service

Nachteile:

There is no missing it's almost perfect you will feel that you are belong to them and they will feel you that you have a value to them

Earliest grammar correct tools

Kommentare: Excellent

Vorteile:

Earliest and fastest, getting results you really need at the right time.

Nachteile:

Achieving what you're out for, that's what matters very wonderful.

Winworks Autoshop

Kommentare: Very poor. We are a heavy duty shop and had done some homework before purchasing. There wasn't any alternative programs at the time. We were told that the program had been used by heavy duty shops and that we would have no issues. The program may work incredibly well for an automotive shop, as that is what it is based on. At the end dealing with tech support/programming was a nightmare.

Vorteile:

The structure to the program makes sense from an automotive shop perspective.

Nachteile:

We were promised that the program would adapt to a heavy duty truck shop, however, we were constantly having to do work arounds. Each time required a call to tech support to help transition the program. The first year of tech support was included in the purchase price of the software. After the free tech support term expired we were required to purchase the next year of tech support. Because we required so much support the bill for the upcoming year was quite high. We decided that because we were required to continue doing the work arounds that the cost would be prohibitive and that we couldn't afford to carry on with the program. Expensive lesson learned, we had to purchase the program initially, pay our staff to migrate our information in to the system, then pay our staff to migrate the information to our new operating system. Our experience with tech support wasn't that good either. Issues with getting tickets resolved and getting support..

Reliable app

Vorteile:

I love everything about AutoShop. It help me alot.

Nachteile:

Nothing. I love everything about Autoshop.

Go Steve! As a mechanic who decided to be an owner Winworks AutoShop has been a lifesaver.

Kommentare: Offers me the ability to manage every aspect of my shop. Gives me the ability to view reports on labor, accounting, and inventory with the stroke of a key. Really happy with this product. Over the top tech support.

Vorteile:

WINWORKS CUSTOMER SERVICE IS ABOVE AND BEYOND EXCEPTIONAL! I am a mechanic that, along with my brother, opened my own repair business 10 years ago. We are mechanics that have become business owners. In the beginning we did all our RO's handwritten. After 2 years our workload was such that it got hard to keep up. We purchased Winworks to help streamline things. I can honestly say that it has been instrumental in growing our business. However, we have never used it properly. After several years of talking about training we contacted Winworks and had trainer fly out for training. After 2 1/2 days of training with the best trainer I have dealt with, we are ready to take our shop to the next level. The features that trainer introduced and explained to us are amazing. Accounting/Inventory/TechLink/Scheduling and many more. I would HIGHLY recommend getting on-site training if you have not already, money well spent. Then tech support is best I've dealt with and Steve was absolutely amazing! They only regret that I have is that we did not have the training earlier. We are currently running Professional and are upgrading to Premium. The Version 8 upgrade and the interfaces are second to none. Make the investment, the ROI is almost immediate.

Nachteile:

The only thing that I would like to see that Winworks does not have is a annual hands on training convention for AutoShop.

Autoshop software

Kommentare: This software is for people who runs business on automobiles. Also it will help to grow the business for mechanics or entrepreneurs. And also, it is easy to took orders and estimates for the invoice.

Vorteile:

I like lot of things about this software. First one it can be said that it is easy to use after a proper training. There are lot of features can be done without opening others. Like, accounting, inventory, scheduling and lot more can be done in this single software which will reduce your time to open or close multiple programs. There is a tech support to give acquire knowledge about the software and also to rectify the problems too.

Nachteile:

There is not much mistakes to rectified because I am not a technical expert , but only thing I can suggest is to make the software attractive by adding some more graphics. The window of this software looks old. But it will not affect the features.

Was probably great a decade ago, but it's looking long in the tooth

Vorteile:

There are a lot of features included, but it's clear that it was created several years ago. It certainly isn't as slick as many newer options. That said, it's less expensive than some others. I appreciate integration into Quickbooks for easy AR. It also has multi-tiered pricing so you don't have to worry about your staff trying to figure out 10% discounts for preferred clients

Nachteile:

Let me say that this is review is based on the "Pro" desktop software. Things might be different in their cloud version. Everything's there functionally, but it's clear that this was designed and created at least a decade ago.

Winworks Tech Support is the BEST!

Kommentare: The customer representative has been great for me personally and Fifth Gear. Winworks provides us with excellent data and tools for providing our customers with top-level service and reaching our full potential in sales, and one of the representatives has been the best in making sure we are getting the most out of the product and helps us quickly and professionally when we stumble. We couldn't ask for a better partner.

Vorteile:

It provides us with all the data we could ever need on our customers.

Nachteile:

Sometimes it is tough to get this great data out of the system so I can use it to make more money.

Awesome!

Kommentare: Very helpful with reporting and pricing!

Vorteile:

I love how many different options this software has. It can do so many things. Whatever you want to keep track of they will find a way to help you. I really appreciate the customer support. They are always able to get back to me in a timely manner and there is never a question too stupid or too hard for them. They work with me until I am happy.

Nachteile:

I do not like that the counter sales do not have the same reporting as the work orders. Also there are some anti-theft software that would be helpful if it were optional.

Terrific

Vorteile:

You can have the best SMS but if there is no support what good is it? I like the fact they do there best to help you. You always get a call the same day and it's fast. All of there support staff is friendly super helpful. They update system regularly to keep up with industry trends and needs.

Nachteile:

I would like to see some different / more reports . There is not a lot of things I don't like. There is no perfect SMS out there

Winworks Works Great!!

Vorteile:

Winworks has proven to be exactly the shop management software that our business needed. It is simple to use, and keeps our shop running efficiently. Any questions are quickly answered by Winworks staff. Highly recommend!

Nachteile:

There needs to be a short list of frequently used vendors, needs to be a way to keep the same vendor for entering multiple parts without having to go into settings and change your default vendor.

Literally the backbone of my business with standard tasks galore and USA tech support .

Kommentare: my shop runs smoothly and efficiently allowing me to focus on the client and not the wasting time with bad software. Quick easy and efficient with quick reference buttons and constant improvements

Vorteile:

Anytime a client asks for a quote fop any kind I can literally take 1 minute extra and build that "task" to then refer to later. Being a Euro shop that lack of repetition saves my time and money and have tried others with nothing coming close

I have had this program since 2003 and it has worked very well.

Kommentare: running my business smoothly and efficiently

Vorteile:

It is user friendly, the updates are great and the tech support is outstanding. Hardly have to use tech support but when I do They always handle it quickly.

Nachteile:

As with all programs I don't like paying fees for tech support and updates it is pricey but necessary. The accounting part of it is lacking a little. But gets better with new updates.

AWSOME, VERY HELPFUL

Kommentare: COMPLETLY RUNNING MY SHOP.

Vorteile:

EASY TO USE, PRICED WELL AND SUPPORT IS ALWAYS A CALL AWAY. CUSTOMER SERVICE AGENT HELPED ME WITH CHANGING OWNERSHIP FROM ONE CUSTOMER TO ANOTHER, VERY FAST AND HELPFUL. WHILE ON PHONE HE UPDATED TO VERSION8 AND WALKED ME THREW NEW FEATURES, ALSO INSTALLED INSIGHT WITH A FREE 10 DAY TRIAL.

Nachteile:

NOTHING,

Overall-the users find this software compatible with the needs of our business-and the technical sup

Vorteile:

Most functions are easy to use, once the user is trained and understands the functions. The customer support is outstanding

Nachteile:

Accounting functions are a bit funky. Obtaining some reports take too much time-ie changing dates in sales tax reports-it would be easier if the dates could be typed in, instead of tabbing back

would like it to be more added about big trucks

Vorteile:

I like the inventory end of it can put bar codes in and scan or find parts. Like that I can go onto NAPA site and find parts.

Nachteile:

would like it be able to get kenworth or peterbilt trucks like the NAPA is. Would like a fast way to just bill out charge 1 or 2 parts with no labor on the counter sale.

VERY EASY TO USE SYSTEM

Kommentare: I LIKE THAT IT IS SIMPLE TO USE . I DO NOT USE IT TO ITS FULL POTENTIAL. ME BAD.

Vorteile:

USER FRIENDLY. I HAVE USED THIS SYSTEM FOR 10 PLUS YEARS. GREAT.

Nachteile:

ON THE WORK ORDER THERE IS NO PLACE FOR MILEAGE IN, MILEAGE OUT.

winwork

Kommentare: auto shop and its employees have been great to us over the last 20 years

Vorteile:

I worked at dealers for 25 years before this shop. i like this program better than ADP or Reynolds and Reynolds

Nachteile:

I HAVE NO PROBLEMS WQITH PROGRAM AT ALL

JAMES MOTOR WORKS

Kommentare: EFFICIENT, ANY PROBLEMS ARE SOLVED FROM YOUR HELPFUL TEAM. WE THOROUGHLY ENJOY SOME OTHER MEMBERS OF THE IT DEPARTMENT...THEY NOT ONLY HELP YOU-BUT GIVE YOU TIPS. DON'T KNOW WHAT WE WOULD DO WITHOUT THEM!

Always great to work with

Vorteile:

If there is an issue, its fixed very quick. Their team has always helped me to find a solution as quick as they can when I have needs. :)

I HAVE HAD THE WINWORKS SYTEM FOR A FEW YEARS NOW. VERY GLAD I HAVE IT.

Vorteile:

THIS SYSTEM IS VERY USER FRIENDLY. YOU DO NOT HAVE TO RELY ON THE INTERNET FOR FUNCTION. VERY SELF CONTAINED.

Saved Me SO Much Time

Kommentare: It has been great! No complaints. Thank you

Vorteile:

It is easy to fix any issue I may have caused.

Nachteile:

Not much not to like. It has been easy to use.