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Über SurveyMonkey

Ermöglicht es jedem, professionelle Online-Umfragen schnell und einfach zu erstellen.

Erfahre mehr über SurveyMonkey

Vorteile:

Great company great customer service, lots of features. Afton Tickets and MyAfton LiveStream use SurveyMonkey to send surveys to our attendees, clients, and to the artists that we book.

Nachteile:

The theme can seem boring and not add enough challenge or versatility for some which can lead to them becoming bored and not completing the surveys.

Bewertungen zu SurveyMonkey

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,6
Kundenservice
4,3
Funktionen
4,5
Preis-Leistungs-Verhältnis
4,4

Weiterempfehlungsquote

8,6/10

SurveyMonkey hat eine Gesamtbewertung von 4,6 von 5 Sternen basierend auf 9.975 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (9.975)

Kylah
Graduate Student
Verifizierter Nutzer auf LinkedIn
Bildungsmanagement, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Insurance/Reviews

5,0 letztes Jahr
Untertitel auf Deutsch sind im Videoplayer verfügbar
Ingeborg
Ingeborg
Director in Deutschland
Verifizierter Nutzer auf LinkedIn
Transport/Güterfrachtverkehr/Schienenverkehr, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung
Quelle: GetApp

Mehrsprachige Umfragen zu erstellen ist fast unmöglich

3,0 vor 7 Monaten

Kommentare: Nach Abschluss unseres komplexen Service (Überseeumzüge) bekomme ich durch Survey Monkey hoffentlich differenzierte Rückmeldung. Dies soll uns helfen, unseren Service weiter zu verbessern.

Vorteile:

Das Umfragetool ist sehr gut und nützlich, und es ist gut erklärt.

Nachteile:

Die Methode, eine CSV-Datei zur Übersetzung zur Verfügung zu stellen, klappt in der Praxis gar nicht. Diese Option ist unausgereift. Siehe oben.Dazu kommt: es gibt KEINE Hotline, die hilft, das Problem zu lösen.

Cem
Sales in Deutschland
Freizeit, Reisen & Tourismus, 5.001–10.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

SurveyMonkey als Nummer 1

5,0 letztes Jahr

Kommentare: Perfekt, um einfache und auch komplexe Umfragen durchzuführen.

Vorteile:

SurveyMonkey ist sehr einfach zu bedienen, hat viele Funktionen und einen exzellenten Kundenservice. Jegliche Umfragen auch mit komplexen Fragenverzweigungen sind einfach bereitstellst.

Nachteile:

Mehr Designoptionen und Benachrichtigungen wären interessant.

Felix
Controller in Deutschland
Transport/Güterfrachtverkehr/Schienenverkehr, 5.001–10.000 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Große Zielgruppe

3,0 letztes Jahr

Vorteile:

Wir können in jeder Zielgruppe ausreichend Teilnehmer über die Software gewinnen und so valide Ergebnisse erhalten.

Nachteile:

Eine ausgiebigere Einführung wäre wünschenswert. Alles alleine herausfinden verlangsamt die Prozesse enorm.

Guy
Guy
Director in UK
Verifizierter Nutzer auf LinkedIn
Gesundheit, Wellness & Fitness, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Simple or complex surveys made easy

5,0 letzten Monat Neu

Kommentare: Good overall experience, would always be my first choice/recommendation

Vorteile:

It's really developed a lot since the early days, seems anything's possible now with the format and style of questions, but it's still easy to keep things simple and create great looking surveys

Nachteile:

The data export can be a little clumsy unless you set up the survey exactly right

Muhammad
Account Manager in Vereinigte Arabische Emirate
Eventservice, 201–500 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Best Survey and Poll App

5,0 letzten Monat Neu

Kommentare: I personally like SurveyMonkey for all my office needs. We have almost 200+ employees so SurveyMonkey helps us in polling.

Vorteile:

The interface and easy to make surveys and Polls

Nachteile:

We had a poll in our office for the new internet connection provider and it gives a very good result in polling.

Joanne
Owner in Südafrika
Gastgewerbe, Selbstständig
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Survey Market Research

2,0 letzten Monat Neu

Vorteile:

One accepts and wants to give feedback to companies taking the time and resources to put the surveys out to the public for their feedback. Unfortunately, the background algorithm does not aline with the client's objectives

Nachteile:

One receives emails requesting you to take part in a survey, with promises of prices or payment, which never comes to the fore. The survey takes at least 20 minutes, and with such broad-based questions, any data captured from these would not render any useable information. And if you answer incorrectly, you are bluntly kicked out, and a complete waste of time.

John
General Manager in UK
Fischerei, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Can't think of a better software for our forms and surveys

5,0 vor 4 Monaten

Kommentare: SurveyMonkey has been very very handy for our form and survey needs. We mainly use it to manage the registrations and attendee feedback for our events. We used to use Google Forms but it was nowhere near as advanced as SM. It's easy to set up, has lots of advanced form fields like hidden fields and conditional fields, and has better reporting features. Great tool to have overall

Vorteile:

Th etemplate library has dozens of ready-made event-related forms and surveys. It's saved us time from having to design them ourselves, and it's given us new ideas for different fields and question types. The interface also looks smooth and is easy to use for our respondents.

Nachteile:

The lower-tier limits are a bit too low in my opinion. We had to upgrade before we could become 100% confident about using it.

Sherika
Dropshipping in UK
Einzelhandel, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Enjoyable and relaxing surveys

5,0 letzten Monat Neu

Kommentare: Entertaining surveys to do for a few hours a day and earn rewards.

Vorteile:

I like that the surveys are very straightforward and easy to understand. The length of each survey i like as well because each survey can be completed within a few minutes.

Nachteile:

To be honest I dont really have any cons for survey monkey cause so far I haven't had any negative experiences so far doing surveys with this company.

Carlos
Creative Director in Mexiko
Design, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Better way to do surveys

5,0 letzten Monat Neu

Vorteile:

The web is intuitive and very easy to use.

Nachteile:

Nothing to say about negative things related survey monkey

Shola
Shola
Internship in Nigeria
Verifizierter Nutzer auf LinkedIn
Finanzdienstleistungen, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Survey Monkey is good

5,0 vor 2 Monaten

Kommentare: It is good to collect raw data, it is also very good for employee engagement

Vorteile:

This is the best platform to use is you want to carry out quantitative research

Nachteile:

It has no data analysis, you have to go through another process before you can interpret the data

vandana
trainer in Indien
Bildungsmanagement, Selbstständig
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

My Honest Peek Inside SurveyMonkey

5,0 letzten Monat Neu

Vorteile:

Easy to use, drag-and-drop interface, wide range of features, excellent reporting and analytics, mobile app, good customer support.

Nachteile:

Pricing : Steep jump Individual plans can jump significantly in price as you upgrade, and team plans get expensive quickly as the number of users increases. Annual commitment pressure: Some plans require commitment and prepayment for a full year, which can be inflexible for short-term needs.

Robert A.
Robert A.
Customer Support Specialist in USA
Verifizierter Nutzer auf LinkedIn
Gewerbeimmobilien, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

SurveyMonkey Helps Us Perform at our best

5,0 letzten Monat Neu

Vorteile:

We use surveymonkey internally and externally. We get the opinions and interests of our customers to use them at our best discretion, and it allows us to do schedule, make informed purchases and work with speed because we have that information at our fingertips.

Nachteile:

I have not come across any feature that I dislike about it. It gives us exactly what we need and has not had any glitches.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Psychische Gesundheitsfürsorge, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Benchmark Solution for Survey Creation Comes with a Price

5,0 vor 5 Jahren

Kommentare: I've had nothing but wonderful experiences working with Survey Monkey. Whether it be the ease to make professional looking survey with from scratch or using their amazing library of temples, the effortless collection of responses from your surveys whether they have been posted on your website or or embedded in social
Media platform, or the dynamic looking reports you can create literally with a push of a button, this a wonderful yet slightly expensive survey solution .

Vorteile:

This is hands down the best and comprehensive survey creation, tracking, and monitoring Solution out there, and there are many to choose from. Others might feature some gimmick that can't be found within Survey Monkey, but none of the others come with such a robust set of features and tools.

Nachteile:

It's not cheap. And don't go expecting to get back with a free trial or limited plan, unless who want to be frustrated? From utilizing their amazing library of templates to monitoring any size volume of responses to utilizing their recruiting and panel services when you're short on time but need results, you want to make sure to not cheap on the plan select.

Alex
Systems Analysis in Kanada
Bau, 51–200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Advance Survey creation and collection software at a reasonable price

4,0 vor 2 Jahren

Kommentare: SurveyMonkey met our required needs, which was running a semi-anonymous internal survey for approximately 100 employees. The survey in question was large enough that it could potentially take up to an hour to complete and we were able to make full use of the built in skip logic to allow the submitters to avoid entire sections that did not apply to them. The cost was also extremely reasonable for what was being offfered.

Vorteile:

SurveyMonkey offered all of the features our company required in order to run a employee supervisor satisfaction and evaluation survey at a reasonable price. Our primary requirement was the ability to run the survey semi-anonymously so that we could track who responded to the survey without linking response data to a particular submitter and SurveyMonkey handled this perfectly. Additionally the ability to use survey logic allowed us to design the survey in such a way as to save the submitters time by not exposing them to portions of the survey that were irrelevant to their position/location/circumstances. The pricing model was extremely flexible which was a huge benefit as we only needed to run a few small surveys over the period of a single month, so not being required to sign up for a year saved us a significant amount of money.

Nachteile:

While most of the features are easy enough to use that a none technically included user could handle most of the creation, issuing, and analyzing process there were some areas that required our IT personal to provide advice and assistance. Mostly this was due to the language used to describe certain features not being intuitive enough. While most things were very straight forward the skip logic and collector logic required some experimentation in order to fully determine how they would behave since we found the descriptions to be to ambiguous.

John
Quality Manager in USA
Krankenhausversorgung & Gesundheitswesen, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

This monkey see what this product does for other so this make this monkey do too! 🙈

2,0 vor 3 Jahren

Kommentare: It's definitely a platform that has a lot of pages and features to it but if you're not paying for a package then you're probably going to be very disappointed because it is simply for quick results from both internal people that you are serving or your customers. There is some ability to customize the survey by putting your own brand or logo on it so that it looks more appealing to those who are you're sending it out to, however, it does have its limitations and could definitely improve in this arena. The biggest problem with the product is that it's doesn't allow you to go as in-depth as if you were to use Google Forms, for example.

Vorteile:

The part that I like most about SurveyMonkey is that the developer and user interface are extremely easy to use. I am able to make a survey for either my group or for other teams that I worked with in my company and I feel like this has helped me work much more efficiently because I'm able to get a sense of how people are feeling towards various projects or procedures that we have put in place in recent months. I also use SurveyMonkey for my customers from my private business that I run apart from my position as a quality manager and it has given me incredible insight into what my customers want and need from me or what I could be doing better.

Nachteile:

The part that I dislike the most is that SurveyMonkey is very limited in terms of the depth of knowledge that you can obtain through surveys. By the way, if you are using the free user interface, you are not able to really collect and analyze your data as good as if you were a paying customer for it.

Cole
Operations Specialist in USA
Konsumgüter, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

The Leading Survey Software on the Market

5,0 vor 4 Jahren

Kommentare: Overall, we are very pleased with how SurveyMonkey helps us successfully tackle a wide array of tasks. The product is so incredibly customizable which allows it to be reconstructed to help us with everything from weekly surveys to determine lunch orders for employees, to satisfaction surveys, to focus group surveys, to product questionnaires, and more. The greatest value SurveyMonkey provides any business is time-savings. The product makes survey creation, distribution, results tracking and collection, and analyzation quicker than any manual labor or combination of other softwares.

Vorteile:

Much like with any product or software, ease of use is the most important pro because it defines the entire user experience. SurveyMonkey's ease of use and compatibility with a variety of systems and softwares earn the product an A+. After a few login's and explorations of the software, it quickly becomes apparent that the design of this product is well-thought out and strategic. The flow from between pages is simple, looking for and finding tools is intuitive and you're often time able to find things on your own. To add to what has already proven to be an A+ software, the incredible amount of customization that can be applied to surveys and their results analyzing make SurveyMonkey that much more impressive. The software is so versatile that we've successfully used for Marketing, Product Development, Human Resources, Accounting, and more.

Nachteile:

More than any other product or software I have ever reviewed, SurveyMonkey has the fewest cons. Truthfully, from our experience with the software, there really are no stand-out cons that we've been unhappy about. When having to thoroughly consider all aspects of the product, I'd say the greatest con is the cost of the product. We operate on a business plan that charges per user with a minimum requirement of 3 users per plan. I'd like to see plan options with preset amount of users that would offer better rates. The cost of the Personal Plans are much much worse and mostly require annual payments versus monthly which locks you in for one year and I think the lack of flexibility there is SurveyMonkey's biggest upset. I'd hardly ever consider their use for personal at their current costs.

Edward
Jefe de Marketing in Venezuela
, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: SoftwareAdvice

Professional Survey Creator

4,0 vor 6 Jahren

Kommentare: Survey Monkey has benefited the company that I work for because it allows us to quickly create surveys that are professional and that make it easy for people to respond. The feature that allows you to filter responses has been one of the most beneficial for my company as it helps us to ensure the people that respond to our surveys are the intended audience. For example, if we want to survey supervisors, Survey Monkey allows us to have the first question of a survey ask if the respondent is a supervisor. If the respondent answers no, that they aren't a supervisor, we can immediately have them directed to a thank you page that explains how we appreciate them taking the time for the survey but that at this time we are only seeking responses from current supervisors. It has been a feature that has helped increase survey response accuracy and save the time of those people who are responding because if they aren't the audience we are looking to survey, we immediately filter them out with the first question so they aren't wasting their time responding and so that we aren't wasting time sorting responses that aren't valid four our purposes.

Vorteile:

The thing about Survey Monkey that I like best are its survey templates. Survey Monkey has so many templates of surveys that are professionally built and designed. The questions that are in the templates are diverse, educated and are all designed with the purpose of the survey in mind. Each question in the templates have its own purpose and is important for the bottom line. I like that if you want to use a template but don't want a specific question or you want to add an additional question or edit an existing question - you can. Survey Monkey's templates are fully customizable.

Nachteile:

I do not like that the Survey Monkey logo and branding appear on all surveys that you create with Survey Monkey. The branding even appears in most of the paid versions of Survey Monkey. I think that - especially if you are paying for an account, that you should be able to opt-out of having the Survey Monkey advertising or branding on your surveys. This is important because when you distribute a survey, you do so with the intention of getting as many responses to the survey as possible. In order for people to participate in surveys - especially electronic surveys, they must trust the source. I have found that many people are concerned when responding to electronic surveys that their answers or personal information will be shared. With the Survey Monkey branding - especially for people that are not familiar with Survey Monkey, it could decrease the likelihood of people trusting the source and responding. I think that all versions of Survey Monkey - even the free account - should have the option to remove the branding. However, I especially think that the paid accounts should have the option to remove the branding.

Grace
Advocate/Facilities Associate in USA
Einzel- & Familiendienstleistungen, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

A versatile tool for collecting, disseminating, and/or digesting any desired data

4,0 vor 6 Monaten

Kommentare: Overall, survey monkey, has a TON of very valuable uses and is generally user friednly for all levels of experience both on the user side as well as with those developing and deploying their products. The features that allow for real-time data collection with the ability to report that data live, have been crucial in my workplace. I hope these in-the-moment capabilities will continue to increase the ability of all workers, to hold those in power accountable, as well as allow for the demand of responsiveness at the time those responses are needed. :)

Vorteile:

I appreciate the range of access to their products, that comes at no cost! aka the features that are Free :) I don't use their products enough to warrant a paid subscription, so being able to create a survey occasionally has been great for a committee I'm on, within my organization. Also being able to use polls to gauge real time reactions to changes within our workplace has helped drive pushback to undesired policies and also increase engagement of co-workers from seeing our peers wrestling with similar feelings/concerns, as they are happening.

Nachteile:

As a user of a couple survery's that were sent to me from partner agency's - outside of my organization (which I tried to respond to while using my work computer & email) I could not tell if my response had been submitted at the end of the survey. One was to register for a training and the last page of the survey monkey registration questions was very confusing as to whether my information had been processed successfully and if I was in fact done with the registration form. I tried to re-enter the information multiple times but each time ended at the same spot. The page included a header on how to create your own survey monkey product but did not direct me on my status or next required steps. I had a very similar experience when presented with an employee feedback survey from a community based organization and I still don't know whether my survey responses were included in that analysis of work satisfaction!

Mary
Mary
Managing Attorney in USA
Anwaltskanzlei, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Useful, but awkward

4,0 vor 5 Jahren

Kommentare: Overall, a great option to allow many people to have the desired input at their convenience.

Vorteile:

People can use this online immediately. The survey setup user may need a minute to decide how to lay out their survey with the limite options available, but actually creating the surveys can start right away. Respondents don’t have to sign up for anything, which means an excellent response rate. The survey options allows for open-ended responses, which many other programs do not. You can also limit answer choices, and determine if a question requires an answer or can be skipped. The program will let you determine if the survey closes out at a certain time, or after a certain number of responses, or after all invited respondents have answered. An email notification updates the surveyor on the status of responses.

Nachteile:

An option to rank answers would be a huge advantage, letting the surveyor determine whether all answers need to be included in the ranking. (“Of these 5 entrees, please rank your choices, making an ‘x’ for any that are not options for you at all.”) A preset “scheduling survey” option would be very useful, especially if it allowed ranking of answers. I personally use SurveyMonkey most often to help set meeting dates, times and locations for professionals with divergent schedules. It could be much easier to repeat a question in setup so the next question will have the same setup, answer options, an phrasing as the prior. This option would allow quicker & more consistent survey question setup. I find the current version awkward for sending the survey to specific recipients, moreso than in prior versions. It can be done successfully without too much trouble, but the screens and fields and directives were unclear and not as user-friendly.

Aaron
Aaron
Financial Advisor in Kanada
Verifizierter Nutzer auf LinkedIn
Finanzdienstleistungen, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

A Powerful Yet Simple Method to Survey Your Offering

5,0 vor 5 Jahren

Kommentare: Very easy and straightforward to use. You don't have to make your surveys complex. However, it allows you to get to a deeper level if need be.

Vorteile:

I'm developing an online retailing presence for physiotherapy and wellness. And I've used Survey Monkey in every step of our company's development. From market surveys of our logo, to product-quality feedback, Survey Monkey was incredibly helpful when it came to acquiring the data we needed to streamline and tailor our offering, and eventual launch. There are many features that make this software exceptional. Particularly, the design and interface, which is not only customizable, but also professional looking and minimalistic. I think it certainly makes a lasting impression to an audience when your surveys look the part. It also makes data acquisition seamless for both surveyor and respondent. However, the true power of Survey Monkey is in it's data analysis. Especially when you've collected answers from hundreds and even thousands of respondents. This is where it stands out from the rest. It compiles all of the acquired information seamlessly into a single database. From there, you have an arsenal of tools to analyze the data: pie charts, bar graphs, and scatter plots. You can drill down your variables further to get a deeper understanding of what your market is looking for. And finally reveal statistically relevant correlations between features of your product/service your target market. Truly powerful stuff.

Nachteile:

There is none I can think of. We've used this software since the beginning of our inception and we're continually using it for our many projects.

Heidi
Membership Engagement Coordinator in USA
Non-Profit-Organisation Management, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

The type of survey that's painless to make and painless to take!

5,0 vor 4 Jahren

Kommentare: 10/10- would recommend. I have always been satisfied with the ease of creating a survey, and SM often gives recommendations to make your survey even better. It's easy to send out the survey via. hyperlinks to the URL, but they have several options if you're willing to pay for them. Also, the overall design of the software is easy to navigate and user-friendly. I have never had any issues with this program. It takes you through the whole process relatively pain-free: from creation to distribution to analysis to presentation. Very happy with my experiences with SurveyMonkey.

Vorteile:

It's intuitive and easy to use. Not only are things easy to customize, but their templates are helpful as well. There are often times when Survey Monkey suggests questions that I hadn't thought to ask! One thing I particularly appreciate is how Survey Monkey (SM) provides the types of statistics that help inform the quality of your survey. If you have asked too many open ended questions, or made the survey too long, SM will tell you the likelihood that your survey will be completed by a user. It also tells you how long a survey will take to complete, making it easier to adjust the quality of your questions. Not to mention you can customize the themes and images appearing on your survey to make it look like you specially designed the survey from your website. I am a satisfied user of this software.

Nachteile:

Only a few complaints. - The "delete" or "undo" buttons can be confusing to find in various components of the survey creation. There are other useful tools that can be hard to find in your survey because of the vast amount of options available on the site. - I wish there was a way to select multiple questions and duplicate them. You can only duplicate one question at a time, and that can be painstakingly slow if you have sections and subsections with similar questions. - I am sure if you upgraded that this isn't a problem, but with the version we use, you can only have 2 people use SM at a time. In my company, we have 4 staff that use SM for their work. We have to keep logging off and getting approval to log on. Maybe that's on us though for not paying more... - Creating the survey is easy. Analyzing the survey gets complicated. It isn't as intuitive to navigate. You have to take some time to play around with the settings in order for the information to display in a way that fits your preferences.

Sardar
Manager and tutor in UK
Bildungsmanagement, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Survey monkey

5,0 vor 8 Monaten

Vorteile:

As a tuition center owner, I always strive to improve my services while enhancing the learning experience of my students. This is where Survey Monkey comes into the picture, as it is a simple and effective tool to collect feedback from students, parents, and staff. Survey Monkey's customizable templates created using research-based questions help me create detailed survey questions that are relevant to my tuition center's objectives. It provides easy distribution options to collect responses from a vast audience, and with their reliable reporting features, I get a comprehensive analysis of the collected data, which enables me to make informed decisions for the center. Overall, Survey Monkey is a powerful tool I rely on to ensure my tuition center is meeting the expectations of my stakeholders.

Nachteile:

While Survey Monkey is an excellent tool for tuition center owners to collect feedback, it comes with a few disadvantages. First, the free version is quite limited, and the paid version can be costly for small businesses. Secondly, the platform requires users to have an excellent understanding of their survey requirements, and their templates may not cover specific queries. Thirdly, the platform doesn't provide much customization beyond the colors, font types, and logos that can be used. Finally, the anonymity of participants might lead to dishonest and inaccurate feedback, which might not be helpful in getting a clear picture of the tuition center's performance.

Tonico
Director in Brasilien
Verifizierter Nutzer auf LinkedIn
Schreiben & Editieren, Selbstständig
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Easy to use, great results.

5,0 vor 4 Jahren

Kommentare: With SurveyMonkey, I can create surveys and collect the opinion of my clients about my business. Also, I can generate questions to understand the client's needs. With survey create on SurveyMonkey is easy to study your target public and clients. You can also conduct academic research using their feature of the targeting audience. I am a researcher, and I am a respondent on SurveyMonkey. They are a great company to do a partnership, so I believe SurveyMonkey is a powerful tool to help businesses around the World understand their clients and study the market.

Vorteile:

SurveyMonkey is a great tool to connect your clients with your business. They have a simple layout, and it has many tools to help you create a survey. Also, the shape of the questionary is clean and easy to understand. For this reason, the respondents can give their best opinion about your business. The free version has almost everything you need to create high-quality surveys, and the price of the year subscription is a good deal because of this, I highly recommend SurveyMonkey.

Nachteile:

I like less of the block of the feature of added your company logo in the free version. You can't put your logo on your survey if you have only the free version. I think the feature company logo added to the free version will attract more partners to SurveyMonkey because the partner will feel more confident and encouraged to spread their brand, and the partnership with SurveyMonkey with their public, clients, and respondents.

JEFF
JEFF
Bartender, Event Specialist in USA
Verifizierter Nutzer auf LinkedIn
Gastgewerbe, 5.001–10.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

SurveyMonkey -Know What They Are Thinking

5,0 vor 4 Jahren

Kommentare: I have received invites for market research participation candidates, follow up questions related to a project or meeting and have ( once or twice ) tried to implement my own reverse surveys when I thought it was a smart way to compartmentalize an idea. I like that one group I answer to often I know is involved in the charity donation side for answers and responses. That always makes someone feel good. I have not signed up for my own paid account since that need is not there so I can't speak to the plans or groups grom the other end on a current status. Overall it is a platform I see several days a week and it has taken my info to better direct a client with the stats they are seeking from me. Pretty solid and straightforward.

Vorteile:

I am on the receiving end of SurveyMonkey surveys often. I have also used the specific named company to aid me in a brief exploration of needs on my own. Generally I am filling out the answers and providing feedback or attempting to get into a group or activity. I enjoy market research activities and the larger companies use SurveyMonkey regularly when recruiting hopefuls and both companies I work under have used SM for following up on meetings, ideas and the such. I can say that as a recipient and minimal administrator SM is easy and smart.It puts answers in front of you and make your search more concise or your answers seamlessly fall into appropriate categories. A very solid plus.

Nachteile:

I haven't had many, but technical glitches do happen from time to time. If it's a survey to get into a research panel or answer time sensitive materials this can be concerning since an interuptioin can kick you out of your place period and a lot of companies do not allow resubmissions for quality control reasons. That's the only hiccup I have encountered on the data entry end. This could have happened for many reasons.

Sharon
Coordinator of Registration in USA
Bildungsmanagement, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Survey Monkey - Easy to use

5,0 vor 5 Jahren

Kommentare: Survey Monkey has helped our organization gather information about customer satisfaction, our programs, our teachers and our services and be able to display that feedback in an effective way. Before we used survey monkey, we used to give out paper surveys at the end of each of our workshops. During the summer we run 125 programs for around 1500 individuals. Gathering and analyzing that information from the paper was a big task and although we gave out the survey we never had time to aggregate the results. With Survey Monkey that is all done for you. Now we can actually use the feedback we are receiving from stdudents and parents to make positive changes that returning customers can see. In the past three years, returning campers and parents have definately noticed that their opinions and feedback is being heard and postivie changes have been made.

Vorteile:

Survey Monkey is very easy to use and is great for sending out surveys to a large audience. Survey Monkey software formulated the feedback you receive back from customers in easy to read charts and tables. One of the features I really like about the software is that you can send different emails (or campaigns) from the same survey to compare different groups responses while still being able to look at the results overall. I used this feature this fall to send the same survey to four different groups. This allowed me to compare the satisfaction of each week of our programs as well as the satisfaction overall.

Nachteile:

I had a hard time at first figuring out the different setups for each of the questions. It would be helpful if there was a definition next to the different settings. However, after a little trial and error I figured out what everything did.