Über SurveyMonkey

Ermöglicht es jedem, professionelle Online-Umfragen schnell und einfach zu erstellen.

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Vorteile:

Great company great customer service, lots of features. Afton Tickets and MyAfton LiveStream use SurveyMonkey to send surveys to our attendees, clients, and to the artists that we book.

Nachteile:

The theme can seem boring and not add enough challenge or versatility for some which can lead to them becoming bored and not completing the surveys.

Bewertungen zu SurveyMonkey

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,6
Kundenservice
4,3
Funktionen
4,5
Preis-Leistungs-Verhältnis
4,4

Weiterempfehlungsquote

8,6/10

SurveyMonkey hat eine Gesamtbewertung von 4,6 von 5 Sternen basierend auf 8.850 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (8.850)

Ömer faruk Y.
Ömer faruk Y.
Branch Manager in Türkei
Verifizierter Nutzer auf LinkedIn
Bildungsmanagement, 51-200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

If you report to multiple people Dashboard feature is a must have solution.

5 vor 3 Wochen Neu

Kommentare: We have been using software for the last 7 months. Due to the nature of our field of expertise, stakeholder involvement has a major role in policy-making processes in higher education management. To be able to organise all surveys and polls in a single platform and to be able to report from multiple surveys in simple but effective dashboards is the selling point of Surveymonkey. As we design and implement surveys for our activities like online trainings or meetings, Surveymonkey helps us create different dashboards for the moderators to see their specific feedback without any hassle. We started implementing some quizzes to the system recently, and feedback from the test takers is very good.

Vorteile:

Surveymonkey all in one survey tool for small enterprises and institutions. Reporting tools is unique among their alternatives. The ability to create custom dashboards for different users or managers is one of the key selling points of the software. You can create quick dashboards in minutes with the specific filtered points of the survey showing only desired parts of your survey. The best part of the dashboard is they are live and updated as survey takers take the survey. As some high-level staff may require instant reports, PDF and PPT reporting is a very effective and quick way to feed that kind of need.

Nachteile:

Branding tools need to be improved. The ability to install your own fonts would be a great add-on. Accounts are accessible through two concurrent PCs. It is sometimes a nuisance to access the system from a new PC. Exam features are quite limited. Exam reporting and dashboard features must be added.

In Betracht gezogene Alternativen: Typeform

Warum SurveyMonkey gewählt wurde: Limited responsive screen support. Reporting is only possible through 3rd party plugins or SPSS analysis

Zuvor genutzte Software: Google Forms

Gründe für den Wechsel zu SurveyMonkey: Extensive reporting possiblities and custom dashboard features.

Favio R.
Favio R.
Project Manager in Peru
Verifizierter Nutzer auf LinkedIn
Bau, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Original and more effective way to send surveys

5 letzten Monat Neu

Kommentare: It has been great since the first use. The results are noticeable right away. Before SurveyMonkey i used to make my surveys in Google forms, but it is too limited.

Vorteile:

The possibility to design the survey according to your needs and even brand it. This way customers do not throw it away at first sight. Like every product, a good image and the first impression is the most important thing.

Nachteile:

A lot of options charge you extra in order to use them. However, you can work with the free without any problem.

In Betracht gezogene Alternativen: QuestionPro und SurveySparrow

Warum SurveyMonkey gewählt wurde: Limited functions and low impact on customers.

Zuvor genutzte Software: Google Forms

Gründe für den Wechsel zu SurveyMonkey: Referrals from colleagues

Hans S.
CEO in USA
Übersetzung und Lokalisierung, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Big disappointment

1 letzte Woche Neu

Kommentare: Very poor

Vorteile:

Not sure there is anything good to say about this company.

Nachteile:

We purchased a plan from Survey Monkey and within a week discovered that the plan was insufficient for our needs after some preliminary testing. We upgraded to a higher level plan and asked for a refund for the original plan. This request was denied. We do not recommend this company.

Jeff M.
CTO in USA
Tierarzt, 11-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Evolved Over the Years, Survey Monkey Still Delivers

4 vor 4 Wochen Neu

Kommentare: We are using Survey Monkey to acquire customer data at various outside events in order to make overall decisions based on user trends.

Vorteile:

It's interface is very easy to work with and train others on. Results are shown (for admins) in a clear and concise manner and easy to digest and download. Over the years Survey Monkey has kept up with the times and evolved their platform to still be one of the world's leading survey / poll generating platforms.

Nachteile:

One of the main reasons we tend to use other survey platforms other than Survey Monkey is when we need to do something specific (usually graphical) in the UI and we aren't able to. Other times (in the past) we've run into the situation where Survey Monkey wanted to charge us extra for something we felt should have been included. However, these cons are minimal in the grand scheme of things.

In Betracht gezogene Alternativen: Google Forms, Zapier und Typeform

Warum SurveyMonkey gewählt wurde: We've gone back and forth because both offer a variety of UI customizations that fit the need of a particular survey at a particular instance.

Zuvor genutzte Software: Google Forms

Verifizierter Rezensent
Assistant Professor in Indien
Verifizierter Nutzer auf LinkedIn
Bildungsmanagement, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Survey Monkey - the only tool for all your survey needs.

5 letzten Monat Neu

Kommentare: When our team wanted to collect a lot of answers to review questions and that too anonymously, the first thing that came to our mind was to use this survey monkey as a tool.

Vorteile:

The customisation features. We can literally change and adopt to everything that is of our need.

Nachteile:

As a user of survey monkey, I sometimes feel - the features of user-management control is better given to the user. As a fact, there is the link that gets generated - can we include private controls to it??

In Betracht gezogene Alternativen: SurveySparrow

Gründe für den Wechsel zu SurveyMonkey: The leader in survey data collection is surveymonkey. Also with the extensive list of features provided by survey monkey, there is no second thought of using alternate software.

Artyom A.
Artyom A.
Risk Business Analyst in Armenien
Verifizierter Nutzer auf LinkedIn
Informationstechnologie & -dienste, 1.001-5.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

SurveyMonkey simplifies the survey procedures greatly

5 vor 3 Wochen Neu

Kommentare: SurveyMonkey is one of the most popular software for collecting information from customers, employees, professionals from different fields.

Vorteile:

The setup process is very fast. Also there are a lot of templates for your surveys. Most respondents are familiar with this software, so it's easier for them to fill surveys using SurveyMonkey.

Nachteile:

You can't do much if you use free plan of SurveyMonkey. You need to pay extra to get more features to use.

Mary G.
Mary G.
Director of Education in USA
Verifizierter Nutzer auf LinkedIn
Non-Profit-Organisation Management, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Intuitive Survey Software

5 vor 4 Wochen Neu

Vorteile:

I love how easy and intuitive this software is. Building out surveys is a piece of cake. Additionally, I love some of the newer features such as the question banks that provide great standard questions to ask!

Nachteile:

The only challenge I run into currently is the sign on system. My plan is limited to one registered device but I work hybrid so right now I can't access my account on the days I'm at home. hopefully they will change this setting soon!

Anis A.
Anis A.
UI/UX Designer in Bosnien und Herzegowina
Verifizierter Nutzer auf LinkedIn
Design, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Easy to setup and integrate, exceptional survey forms

5 vor 4 Wochen Neu

Kommentare: Very satisfactory, no prior issues or problems.

Vorteile:

What I loved the most is the simplicity of survey form setup and integration with a WordPress website. We were able to implement the form easily and start collecting feedback. The analysis tools are also great and helpful.

Nachteile:

Perhaps a simplified panel with single feature data would be interesting, after white labeling it for clients.

Verifizierter Rezensent
Account manager in Kanada
Verifizierter Nutzer auf LinkedIn
Transport/Güterfrachtverkehr/Schienenverkehr, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

SurveyMonkey - amazing survey software

5 letzten Monat Neu

Kommentare: This tool has allowed to get feed back from employees and customers on different aspects of the business and also for social engagement.

Vorteile:

This software is so easy to use , simple and effective. Great for polling and receiving feedback from large groups and also easy for end users to fill out

Nachteile:

So far I haven’t experienced any issues with this software.

Verifizierter Rezensent
Estudante in Brasilien
Verifizierter Nutzer auf LinkedIn
Forschung, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

ótimo site e pesquisas

5 vor 2 Monaten Neu

Kommentare: Me auxilia muito no cotexto de avaliação de produtos e serviços das empresas de mercado de pesquisas

Vorteile:

acho ele muito fácil e conveniente para quem esta entrando neste ramos das pesquisas

Nachteile:

até o momento não encontrei nada que desabone o mesmo.

Alex N.
Systems Analysis in Kanada
Bau, 51-200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Advance Survey creation and collection software at a reasonable price

4 vor 8 Monaten

Kommentare: SurveyMonkey met our required needs, which was running a semi-anonymous internal survey for approximately 100 employees. The survey in question was large enough that it could potentially take up to an hour to complete and we were able to make full use of the built in skip logic to allow the submitters to avoid entire sections that did not apply to them. The cost was also extremely reasonable for what was being offfered.

Vorteile:

SurveyMonkey offered all of the features our company required in order to run a employee supervisor satisfaction and evaluation survey at a reasonable price. Our primary requirement was the ability to run the survey semi-anonymously so that we could track who responded to the survey without linking response data to a particular submitter and SurveyMonkey handled this perfectly. Additionally the ability to use survey logic allowed us to design the survey in such a way as to save the submitters time by not exposing them to portions of the survey that were irrelevant to their position/location/circumstances. The pricing model was extremely flexible which was a huge benefit as we only needed to run a few small surveys over the period of a single month, so not being required to sign up for a year saved us a significant amount of money.

Nachteile:

While most of the features are easy enough to use that a none technically included user could handle most of the creation, issuing, and analyzing process there were some areas that required our IT personal to provide advice and assistance. Mostly this was due to the language used to describe certain features not being intuitive enough. While most things were very straight forward the skip logic and collector logic required some experimentation in order to fully determine how they would behave since we found the descriptions to be to ambiguous.

In Betracht gezogene Alternativen: Google Forms und SoGoSurvey

Gründe für den Wechsel zu SurveyMonkey: SurveryMonkey offered the best compromise between price and features for us. The survey that was being run was a employee evaluation of their supervisors and thus our human resources needed to make sure that every employee only submitted the survey once, but also that the information submitted could not be linked back to a particular employee so that they would not have to worry about facing retaliation from a supervisor over their feedback. Traditionally we have used paper survey to accomplish this but decided to attempt to use a more high tech approach to reduce data entry times on both the submitters part and on human resources who would need to manually enter the results into a excel sheet. Free solutions such as Microsoft and Google forms could have met our needs in terms of survey creation but did not offer a robust enough collection solution to ensure both anonymity and user verification. Since our company has extremely limited needs for running survey's more expensive solutions such as SoGoSurvey and Microsoft Dynamics were also quickly removed from consideration. SurveyMonkey provided us with the ideal middle point of price and feature to meet our needs.

Andrew K.
Andrew K.
Chief Operating Officer in USA
Verifizierter Nutzer auf LinkedIn
Internet, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Easy and Cost Effective

5 letztes Jahr

Kommentare: Overall, I highly recommend Survey Monkey for quick and easy survey creation. Even at the free version level, there are a variety of quality features that will make this program very useful for both collecting and analyzing data. The interface is incredibly user friendly, and when used in tandem with the mobile app, this product is very convenient and effective for basic survey needs.

Vorteile:

The Survey Monkey platform gives you a variety of ways to customize your surveys, including multiple choice, short answer, and true/false. It also allows you to easily duplicate previous surveys so that you are not re-creating templates you wish to use regularly. The platform also provides excellent analytics for reviewing responses and trends so that you can better understand and track the results of your surveys. The option to make surveys anonymous is also extremely beneficial for more sensitive topics. The best part is, all of this functionality is available through the free version of the platform. The mobile app is also incredible accessible and easy to use.

Nachteile:

The ability to truly customize your survey (logs, fonts, footers, etc.) is strictly reserved to paid subscriptions. The free version of the application gives you up to a maximum of 10 questions, so unless you want to pay the monthly fee, your surveys need to be very concise. For business use, a monthly subscription requires a minimum of three users at $25 per user. This cost adds up quickly, so unless you are implementing surveys very regularly, you may not see the full value.

In Betracht gezogene Alternativen: Typeform

Gründe für den Wechsel zu SurveyMonkey: The free version had a majority of the features we need to periodic use.

Roxanne D.
Accountant in Jamaika
Buchhaltung, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Survey Monkey allows honest feedback

4 vor 2 Jahren

Kommentare: The software may not be user friendly for those who are creating the survey but it is quite straightforward for those who are giving their feedbacks. When survey monkey was used by the organization to strengthen our organization. We were free to answer honestly and anonymously.

Vorteile:

Survey monkey allows you to be anonymous which allows the feedback to be honest. We use survey monkey in our organization to resolve conflicts and for the use of organisational growth. Since it can be anonymous no one have to fear to type what they actually think and HR will know how to move forward since the feedbacks would be considered honest and not forced.

Nachteile:

Even though survey monkey is beneficial to our organization it as a few cons. We needed a method to use in our department to resolve an issue and would like to do so without anyone fearing to speak because they would be judged or the issue would have just gotten worst. So we decided to use survey monkey. I most say it got the job done but we had a few hiccups along the way. Firstly, the software isn't user friendly for beginners. It doesn't offer many selections when it comes on to customization. We had to choose from only 12. The package that you get at the standard rate limits you alot and if you want more you have to upgrade.

In Betracht gezogene Alternativen: Google Forms

Gründe für den Wechsel zu SurveyMonkey: 1)Survey Monkey offers more question types than Google forms 2)If we had an issue we could connect with survey monkey customer service. However, we google forms there wasn't a specific area for google forms customer service.

Ben E.
Director of Communications in USA
Hochschulbildung, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Aesthetically pleasing, effective, and highly customizable

5 vor 2 Jahren

Kommentare: Overall, I'm highly satisfied with SurveyMonkey for our organization's needs. Working for a social organization, our marketing efforts deviate from the standard corporate or business needs. One of our biggest efforts is receiving feedback from programming or educational content and SurveyMonkey has been instrumental in allowing us to do that.

Vorteile:

Having used other products similar to SurveyMonkey, I can safely say that SurveyMonkey is one of the most aesthetically pleasing. Its customization allows for branding and personalizing forms to keep marketing efforts in-line with brand standards.

Nachteile:

To have access to more robust analytics, it requires a higher paid plan, which is unfortunate. Paying for a mid-tier option, it feels like those analytics should be included.

In Betracht gezogene Alternativen: Wufoo, Google Forms und Alchemer

Warum SurveyMonkey gewählt wurde: Our desire to make the switch to SurveyMonkey is contained within the name; surveys. Wufoo was a little more form-dense, while SurveyMonkey was better for surveying and engaging our members and soliciting their feedback. It was simply a better fit for our needs.

Zuvor genutzte Software: Wufoo

Gründe für den Wechsel zu SurveyMonkey: I think SurveyMonkey's ease of access, user-friendly interface, and affordability were all considered in making this the final selection for our organization.

Faibrey D.
Faibrey D.
Data Analyst in Südafrika
Verifizierter Nutzer auf LinkedIn
Landwirtschaft, 5.001-10.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Data Collection and Analysis Master

5 vor 2 Jahren

Kommentare: It has simplified to a great extent on how we gather information from our customers and employees. It has improved on time taken to complete a research topic, materials needed for the task, saving costs and accuracy of collected data.

Vorteile:

The first beautiful thing I like is that their website and the mobile application are very responsive and have a great user interface that enables us to complete tasks in a short period of time. On features, I am impressed that it gives me well made templates on how i want my questionnaire to look like. I do not need special designing skills as everything is already set and I just need to input my questions and type of responses to be expected. Previously, we did not have many formatting options on questions and answers but now the vendor is working hard in making sure that they simplify everything for us. After deploying our questionnaires, we do not need much time to group and analyse data as everything comes already grouped and analysed. We just need to interpret the results to ensure both employee and customer satisfaction.

Nachteile:

The only time I had troubles was when i was using the mobile application to create a questionnaire and I closed the app before completion. All my work was lost as it did not save it automatically and I had to start again. Another problem is that it does not allow work to be done offline.

In Betracht gezogene Alternativen: Alchemer

Gründe für den Wechsel zu SurveyMonkey: SurveyMonkey is simple to use and it had great interface. It also runs frequent promotions that enable us to save.

Cole R.
Operations Specialist in USA
Konsumgüter, 11-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

The Leading Survey Software on the Market

5 vor 2 Jahren

Kommentare: Overall, we are very pleased with how SurveyMonkey helps us successfully tackle a wide array of tasks. The product is so incredibly customizable which allows it to be reconstructed to help us with everything from weekly surveys to determine lunch orders for employees, to satisfaction surveys, to focus group surveys, to product questionnaires, and more. The greatest value SurveyMonkey provides any business is time-savings. The product makes survey creation, distribution, results tracking and collection, and analyzation quicker than any manual labor or combination of other softwares.

Vorteile:

Much like with any product or software, ease of use is the most important pro because it defines the entire user experience. SurveyMonkey's ease of use and compatibility with a variety of systems and softwares earn the product an A+. After a few login's and explorations of the software, it quickly becomes apparent that the design of this product is well-thought out and strategic. The flow from between pages is simple, looking for and finding tools is intuitive and you're often time able to find things on your own. To add to what has already proven to be an A+ software, the incredible amount of customization that can be applied to surveys and their results analyzing make SurveyMonkey that much more impressive. The software is so versatile that we've successfully used for Marketing, Product Development, Human Resources, Accounting, and more.

Nachteile:

More than any other product or software I have ever reviewed, SurveyMonkey has the fewest cons. Truthfully, from our experience with the software, there really are no stand-out cons that we've been unhappy about. When having to thoroughly consider all aspects of the product, I'd say the greatest con is the cost of the product. We operate on a business plan that charges per user with a minimum requirement of 3 users per plan. I'd like to see plan options with preset amount of users that would offer better rates. The cost of the Personal Plans are much much worse and mostly require annual payments versus monthly which locks you in for one year and I think the lack of flexibility there is SurveyMonkey's biggest upset. I'd hardly ever consider their use for personal at their current costs.

Kristen B.
Owner in USA
Schreiben & Editieren, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

It's free, and the known and rusted name helps you get better results.

5 vor 2 Jahren

Kommentare: Businesses and non-profits need feedback, and SurveyMonkey is a free, easy, and efficient way of getting that feedback, and putting it into an analyzable form you can use. Having the ability to track your data and responses, chart them, even download your results, is invaluable for those who use member / customer / client feedback. In a non-profit for example, sending an email to people who didn't renew their membership to ask why they didn't renew was able to give us valuable information. We learned that some of the reminder mailings were not reaching the right people. By making some adjustments and making sure we always had correct contact information on file, we were able to drastically increase membership retention numbers.

Vorteile:

It's free. That is the main appeal to me when I ran a small business, and also when I was involved with non-profit organizations that don't have a budget for professional surveys. Survey Monkey has been around for over a decade (maybe even over fifteen years?) and it is a well-known name in many industry circles, certainly in the non-profits I worked with. People are much more willing to click on links to website names they recognize. SurveyMonkey is familiar and easy to remember, with a reliable track record. SurveyMonkey is easy to use. In business and non-profit, the less time you have to spend training people, the better. The familiarity of SurveyMonkey means that plenty of people are already familiar with it. And even if they've never used it before, it's intuitive even for first-time users. And finally, if you really are stuck, or you want to go beyond the basics, their help files and tutorials are beautifully arranged. As someone who is no stranger to website help files, this is significant. The layout allows you to find the category of help you need, and the tabs are so clear and simply arranged. You can glance quickly down their list of help topics and tutorials. This is a real time-saver, and other websites could learn from the clean design. Very impressive and easy to use.

Nachteile:

It's hard to complain about free software. With all free software, there are limitations you don't get in the paid versions, which is to be expected, and I have no complaints about that.

Rob B.
Developer in Bulgarien
Computer-Software, 51-200 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

Power your surveys with SurveyMonkey

5 vor 3 Jahren

Kommentare: Recently I was reading often about the SurveyMonkey app and that many people use it and finally decided to try it and see whether is cool or not. I was little skeptic at the beginning but when I created my account and saw the design and how easy it is to work with the app I got involved with it. As I said earlier it brings joy to create your surveys such easy and finally they look even better than you imagined. I think this app can help many personal needs as students, pupils and some kind of personal surveys. Also, the app is very cool and powerful for big business surveys which can save you a lot money, find what people think about your product, help people to register for the event and many more things to do. I pretty recommend it for everyone who wants to power his or her business and personal needs.

Vorteile:

I think this is a cool software because of: 1. It is very easy to use web application. 2. It has an intuitive design and you do not have to waste time in understanding how to create your survey. Everything can be done in a few minutes. 3. You can either create the survey on your own or you can even just answer some questions and the program will create the survey for you. Of course, you will need to edit it a bit, but with automatic creation, it will save you much time creating the design of different questions. 4. Your questions can be very variable - you can use text boxes, multiple choices, insert images, you can use register forms, radio buttons and many more things which will help you express your idea. 5. You can implement logic in your questions which for me is very cool because you can skip or show some questions based on the answers of people. 6. Another powerful tool is that you can get a link to your survey and send it through e-mail, facebook or other social media, you can even embed it to your website - no need to print the survey and go and give it to everyone. 7. When you got the answers, the info is all there and the app visualizes it to you with such cool charts. Even though you can edit the charts and if you do not like them you can choose what is best for your needs or understanding. 8. And finally, there is a responsive design which in nowadays I think is very important because your survey will get to your clients in the best way.

Nachteile:

I didn't found any inconvenience using the app so I think it supports many things and it gives you a good feeling using it. Maybe some people will not like that for some features you need to pay some price, but I think the price is very good for the many features it brings to you. And if you want powerful surveys, this is your app.

Verifizierter Rezensent
Human Resources Manager in USA
Verifizierter Nutzer auf LinkedIn
Psychische Gesundheitsfürsorge, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Benchmark Solution for Survey Creation Comes with a Price

5 vor 3 Jahren

Kommentare: I've had nothing but wonderful experiences working with Survey Monkey. Whether it be the ease to make professional looking survey with from scratch or using their amazing library of temples, the effortless collection of responses from your surveys whether they have been posted on your website or or embedded in social
Media platform, or the dynamic looking reports you can create literally with a push of a button, this a wonderful yet slightly expensive survey solution .

Vorteile:

This is hands down the best and comprehensive survey creation, tracking, and monitoring Solution out there, and there are many to choose from. Others might feature some gimmick that can't be found within Survey Monkey, but none of the others come with such a robust set of features and tools.

Nachteile:

It's not cheap. And don't go expecting to get back with a free trial or limited plan, unless who want to be frustrated? From utilizing their amazing library of templates to monitoring any size volume of responses to utilizing their recruiting and panel services when you're short on time but need results, you want to make sure to not cheap on the plan select.

In Betracht gezogene Alternativen: Google Forms, Zoho Forms und Cognito Forms

Warum SurveyMonkey gewählt wurde: Need larger volume of responses and more professional looking surveys to go up on our website.

Zuvor genutzte Software: Wufoo

Gründe für den Wechsel zu SurveyMonkey: The temples first and foremost

Edward M.
Jefe de Marketing in Venezuela
1.001-5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: SoftwareAdvice

Professional Survey Creator

4 vor 4 Jahren

Kommentare: Survey Monkey has benefited the company that I work for because it allows us to quickly create surveys that are professional and that make it easy for people to respond. The feature that allows you to filter responses has been one of the most beneficial for my company as it helps us to ensure the people that respond to our surveys are the intended audience. For example, if we want to survey supervisors, Survey Monkey allows us to have the first question of a survey ask if the respondent is a supervisor. If the respondent answers no, that they aren't a supervisor, we can immediately have them directed to a thank you page that explains how we appreciate them taking the time for the survey but that at this time we are only seeking responses from current supervisors. It has been a feature that has helped increase survey response accuracy and save the time of those people who are responding because if they aren't the audience we are looking to survey, we immediately filter them out with the first question so they aren't wasting their time responding and so that we aren't wasting time sorting responses that aren't valid four our purposes.

Vorteile:

The thing about Survey Monkey that I like best are its survey templates. Survey Monkey has so many templates of surveys that are professionally built and designed. The questions that are in the templates are diverse, educated and are all designed with the purpose of the survey in mind. Each question in the templates have its own purpose and is important for the bottom line. I like that if you want to use a template but don't want a specific question or you want to add an additional question or edit an existing question - you can. Survey Monkey's templates are fully customizable.

Nachteile:

I do not like that the Survey Monkey logo and branding appear on all surveys that you create with Survey Monkey. The branding even appears in most of the paid versions of Survey Monkey. I think that - especially if you are paying for an account, that you should be able to opt-out of having the Survey Monkey advertising or branding on your surveys. This is important because when you distribute a survey, you do so with the intention of getting as many responses to the survey as possible. In order for people to participate in surveys - especially electronic surveys, they must trust the source. I have found that many people are concerned when responding to electronic surveys that their answers or personal information will be shared. With the Survey Monkey branding - especially for people that are not familiar with Survey Monkey, it could decrease the likelihood of people trusting the source and responding. I think that all versions of Survey Monkey - even the free account - should have the option to remove the branding. However, I especially think that the paid accounts should have the option to remove the branding.

Gabriele A.
Gabriele A.
Mental Coach & Trainer in Italien
Verifizierter Nutzer auf LinkedIn
Professionelles Training & Coaching, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Un ottima piattaforma per creare form belli ma costosi

4 vor 7 Monaten

Vorteile:

L'interfaccia è super intuitiva e comoda da utilizzare. Esiste un piano gratuito (ben nascosto nella pagina prezzi) che include ciò che serve per iniziare a creare un form automatizzato e che sia "eye catching" rispetto al solito Google Drive Form o rispetto alle scarne domande fatte via mail. SurveyMonkey ha, oltre alla piattaforma per creare form, anche un servizio per l'acquisto di dati quantitativi relativi ad un determinato ambito, area o servizio.

Nachteile:

Il piano gratuito è uno specchietto per le allodole: offre la possibilità di creare solo 10 domande per form con la raccolta di max 10 risposte non categorizzabili. Mi chiedo davvero a chi posa servire così limitato! Il piano successivo che toglie il limite nelle risposte non è quello immediatamente successivo da 16€/mese ma si deve salire già a quello da 39€/mese (piano STANDARD) per avere un piano normale e in linea con la concorrenza, quantomeno in termini di funzionalità. Per questi motivi sconsiglio l'uso di SurveyMonkey a meno che non si abbia bisogno del servizio per la raccolta di dati quantitativi senza il minimo sforzo.

In Betracht gezogene Alternativen: Typeform

Warum SurveyMonkey gewählt wurde: Interfaccia grafica più accattivante e raccolta dati automatizzata

Zuvor genutzte Software: Google Forms

Gründe für den Wechsel zu SurveyMonkey: In realtà non l'ho preferito: l'ho usato per un po' e poi l'ho scartato.

Shaun D.
Organizational Development Manager in Kanada
Immobilien, 1.001-5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

The original easy to use tool, now with a ton more features and functionality.

5 vor 9 Monaten

Kommentare: Overall SurveyMonkey is still our go-to tool for measuring employee experience and receiving feedback, while the simple visualizations of our data has proven to be a big bonus in analyzing the data to make decisions around which actions to take to action the data.

Vorteile:

The SurveyMonkey tool has evolved from its original format to grow exponentially in the number of features it offers, but has maintained its core value proposition which has always been ease of use. Understanding the layout and how to build surveys is easy and straightforward, and a quick search of the help materials can explain more intricate functionality that you may want (such as customization and survey logic.) From there SurveyMonkey has evolved to include excellent dashboards to visually display and share the live survey results with others. This feature is especially useful for providing senior leaders insight into the data without having to send around static documents that may change as more responses are received.

Nachteile:

The licensing and pricing structure can initially be confusing and the way individual user data is stored makes it difficult to move from multiple small accounts to a large enterprise account without a lot of consolidation work.

In Betracht gezogene Alternativen: Qualtrics EmployeeXM

Gründe für den Wechsel zu SurveyMonkey: Ease of Use. Dashboard Visualizations. Variety of options to send surveys. How customizable it is.

Djaffar M.
Djaffar M.
djaffar in Algerien
Verifizierter Nutzer auf LinkedIn
Computer-Software, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Excellent Customer Service and an excellent application platform!

5 vor 8 Monaten

Kommentare: SurveyMonkey The reporting may be simple to use, read, study, or defloration to the extent desired. The response time might be excellent, and the survey parameters and progress bar are also useful. Very quick and simple to view insight.
Apply is even better than my concept of the ideal scholarship management program. I never expected we'd be able to get that much in such a small box, and that's just the "light" version. Students could complete their applications online, staff could check the status of each application, and the review committee was able to accomplish their grading jobs quickly. Everything is at one spot. It appeared like it was built for us because it was so rational and we were able to adjust to it so quickly. That's fantastic!

Vorteile:

For our applicants, SurveyMonkey Apply makes the application process simple. Our internal team finds the review procedure to be painless. For numerous of our specialized programs spanning various sites, the payment integration is obvious. On accepted applications, we were also able to integrate with additional platforms. The Reports feature is fantastic. Customer service is excellent, with quick responses.

Nachteile:

All vital information should auto-fill on the new application if an applicant has used the software in prior years for any of my programs. (Name, Organization, Address, Phone, Email, EIN, and so forth.) If I develop a program in the SANDBOX, instead of having to rebuild it, I should be able to transfer it to the live site after it's finished. There should be a way to bypass the need of having a confirmed email address.

Eva B.
Program Coordinator in USA
Non-Profit-Organisation Management, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Does it's Job, but not always the job you want

4 vor 2 Jahren

Kommentare: Overall I think Survey Monkey is a great tool for those doing general surveys, market research, customer research and some evaluation feedback. However for those looking to do actual data mining- I would go with a more sophisticated system like Qualtrics.

Vorteile:

Survey Monkey is an easy platform to use. Many questions are already built into the program if you need them. The platform is user-friendly and allows for different formats of questions. It also allows you to add logic (ie: if they answer this, then go to that) formats. You can also add design elements so that you can brand it to your company. Sending out the surveys is also made simple, in that you can send a link, load a group into the program or a variety of other methods.

Nachteile:

I have a problem with this software when it comes to analyzing my results. For one, I do not like the options they give you around exporting the data. I wish their was more customization around this. Especially when I have very specific data I want to compare, the .xls is formatted in a way that I have to go in and edit each individual question. I wish I could choose exactly the data I want to export so that I can easily develop my own graphs vs. having to rely on the survey monkey versions. I also wish their was an option to build out a .pdf of the data in a way that works for me. I would MUCH rather edit a .pdf as I am am building out my data story then have to go in an edit each individual question again. I just wish their were more ways to build out data vizualization pieces after the data is collected.

In Betracht gezogene Alternativen: Qualtrics CoreXM

Gründe für den Wechsel zu SurveyMonkey: I ended up choosing Survey Monkey because my company has been using it longer and is more affordable.

Mary D.
Mary D.
Managing Attorney in USA
Anwaltskanzlei, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Useful, but awkward

4 vor 3 Jahren

Kommentare: Overall, a great option to allow many people to have the desired input at their convenience.

Vorteile:

People can use this online immediately. The survey setup user may need a minute to decide how to lay out their survey with the limite options available, but actually creating the surveys can start right away. Respondents don’t have to sign up for anything, which means an excellent response rate. The survey options allows for open-ended responses, which many other programs do not. You can also limit answer choices, and determine if a question requires an answer or can be skipped. The program will let you determine if the survey closes out at a certain time, or after a certain number of responses, or after all invited respondents have answered. An email notification updates the surveyor on the status of responses.

Nachteile:

An option to rank answers would be a huge advantage, letting the surveyor determine whether all answers need to be included in the ranking. (“Of these 5 entrees, please rank your choices, making an ‘x’ for any that are not options for you at all.”) A preset “scheduling survey” option would be very useful, especially if it allowed ranking of answers. I personally use SurveyMonkey most often to help set meeting dates, times and locations for professionals with divergent schedules. It could be much easier to repeat a question in setup so the next question will have the same setup, answer options, an phrasing as the prior. This option would allow quicker & more consistent survey question setup. I find the current version awkward for sending the survey to specific recipients, moreso than in prior versions. It can be done successfully without too much trouble, but the screens and fields and directives were unclear and not as user-friendly.