SurveyMonkey Erfahrungen

Mehrsprachige Umfragen zu erstellen ist fast unmöglich

Kommentare: Nach Abschluss unseres komplexen Service (Überseeumzüge) bekomme ich durch Survey Monkey hoffentlich differenzierte Rückmeldung. Dies soll uns helfen, unseren Service weiter zu verbessern.

Vorteile:

Das Umfragetool ist sehr gut und nützlich, und es ist gut erklärt.

Nachteile:

Die Methode, eine CSV-Datei zur Übersetzung zur Verfügung zu stellen, klappt in der Praxis gar nicht. Diese Option ist unausgereift. Siehe oben.Dazu kommt: es gibt KEINE Hotline, die hilft, das Problem zu lösen.

SurveyMonkey als Nummer 1

Kommentare: Perfekt, um einfache und auch komplexe Umfragen durchzuführen.

Vorteile:

SurveyMonkey ist sehr einfach zu bedienen, hat viele Funktionen und einen exzellenten Kundenservice. Jegliche Umfragen auch mit komplexen Fragenverzweigungen sind einfach bereitstellst.

Nachteile:

Mehr Designoptionen und Benachrichtigungen wären interessant.

Große Zielgruppe

Vorteile:

Wir können in jeder Zielgruppe ausreichend Teilnehmer über die Software gewinnen und so valide Ergebnisse erhalten.

Nachteile:

Eine ausgiebigere Einführung wäre wünschenswert. Alles alleine herausfinden verlangsamt die Prozesse enorm.

If you report to multiple people Dashboard feature is a must have solution.

Kommentare: We have been using software for the last 7 months. Due to the nature of our field of expertise, stakeholder involvement has a major role in policy-making processes in higher education management. To be able to organise all surveys and polls in a single platform and to be able to report from multiple surveys in simple but effective dashboards is the selling point of Surveymonkey. As we design and implement surveys for our activities like online trainings or meetings, Surveymonkey helps us create different dashboards for the moderators to see their specific feedback without any hassle. We started implementing some quizzes to the system recently, and feedback from the test takers is very good.

Vorteile:

Surveymonkey all in one survey tool for small enterprises and institutions. Reporting tools is unique among their alternatives. The ability to create custom dashboards for different users or managers is one of the key selling points of the software. You can create quick dashboards in minutes with the specific filtered points of the survey showing only desired parts of your survey. The best part of the dashboard is they are live and updated as survey takers take the survey. As some high-level staff may require instant reports, PDF and PPT reporting is a very effective and quick way to feed that kind of need.

Nachteile:

Branding tools need to be improved. The ability to install your own fonts would be a great add-on. Accounts are accessible through two concurrent PCs. It is sometimes a nuisance to access the system from a new PC. Exam features are quite limited. Exam reporting and dashboard features must be added.

SurveyMonkey is a simple win

Vorteile:

SurveyMonkey gives you easy access to a survey creator to present to the desired individuals to get the answers you need. It's easy to use on the user's end also.

Nachteile:

I haven't run into any issues regarding SurveyMonkey. It's simple and they don't complicate it. That's the path they need to stick with and keep on winning.

Unsure Who To Blame ...

Kommentare: The idea behind digital survey taking is incredible, tech does soooo much for the modern world, but when it comes to surveying, marketing, or attempting to do any type of consumer data collection for means of attaining any type of accurate analysis, I dont know if we will ever have a model for selecting candidates that actually benefits and represents a person or company in the totality which we are seeking. The human psyche is astronomical, our decision making process is based on so many different factors that often contradict, none the less its still right, and sometimes wrong. In saying that, the ease of use is incredible, implementation and all things office & "paperwork" are a breeze, however I don't know if it would have been worth it financially to keep it around. Also the time it takes our staff to sort through the data and try to create a system for receiving more accurate results based on the information we seek is outstanding. Most people do not have the time that it takes to complete an in depth questionnaire without some sort of compensation. It will take a while to create a system that returns the results we seek, and that is assuming the survey taker is HONEST!!! Truly incredible. A huge task if you use the software for anything other than entertainment.

Vorteile:

Ease of use, functionality for simple tasks or very basic data collection. Price. Easy to understand dashboard, mostly user friendly.

Nachteile:

Results were not quite what we were seeking, and it wasn't until we used the software on our own did we find out the complexity behind receiving accurate data. We were being phased out when we shouldn't have been and took some time to figure out that maybe the problem lies behind what we are geared towards, the data we seek, and the problems we try to solve for people. Data collection dependent on societies psyche or judgement forming depends on so much, mostly their ideas and experiences in their reality, which may be wildly different than others, based on the same or different factors. So long story short our results were not what we were seeking and its extremely time consuming creating a model for accurate questioning.

User friendly

Vorteile:

Easy to use. Used to gather customer data

Nachteile:

Nothing! It’s great to use and I recommend

Simple or complex surveys made easy

Kommentare: Good overall experience, would always be my first choice/recommendation

Vorteile:

It's really developed a lot since the early days, seems anything's possible now with the format and style of questions, but it's still easy to keep things simple and create great looking surveys

Nachteile:

The data export can be a little clumsy unless you set up the survey exactly right

Easy to use and to implement

Vorteile:

It's indeed an easy to use solution and fairly simple to implement in other platforms

Nachteile:

I would say it would be good to have more advanced and automated options

Great Survey Creator!

Kommentare: Overall, SurveyMonkey is has some great features and gives you many options on how you want your survey to look and feel!

Vorteile:

SurveyMonkey has tons of customizable options for building surveys which is really nice.

Nachteile:

It can be a little difficult to use and figure out at times.

Wouldn't use any other website

Kommentare: I have really had no issues and enjoy completing surveys. I use tgem.when i need to create a survey.

Vorteile:

Its easy to use creating and completing surveys.

Nachteile:

Sometimes it times out too quick. I wish it had a option to save if you can nor complete or create at once.

Quick, easy to create and use

Vorteile:

Free to use basic features. Presentation of results. Very easy to setup polls/surveys

Nachteile:

Free version at the time had advertisment but expected to be fair

Survey Monkey for your data collection needs

Vorteile:

The tool is good for gathering data for a topic.

Nachteile:

The interface lacks advance options available in other competing tools.

Benchmark Solution for Survey Creation Comes with a Price

Kommentare: I've had nothing but wonderful experiences working with Survey Monkey. Whether it be the ease to make professional looking survey with from scratch or using their amazing library of temples, the effortless collection of responses from your surveys whether they have been posted on your website or or embedded in social
Media platform, or the dynamic looking reports you can create literally with a push of a button, this a wonderful yet slightly expensive survey solution .

Vorteile:

This is hands down the best and comprehensive survey creation, tracking, and monitoring Solution out there, and there are many to choose from. Others might feature some gimmick that can't be found within Survey Monkey, but none of the others come with such a robust set of features and tools.

Nachteile:

It's not cheap. And don't go expecting to get back with a free trial or limited plan, unless who want to be frustrated? From utilizing their amazing library of templates to monitoring any size volume of responses to utilizing their recruiting and panel services when you're short on time but need results, you want to make sure to not cheap on the plan select.

Advance Survey creation and collection software at a reasonable price

Kommentare: SurveyMonkey met our required needs, which was running a semi-anonymous internal survey for approximately 100 employees. The survey in question was large enough that it could potentially take up to an hour to complete and we were able to make full use of the built in skip logic to allow the submitters to avoid entire sections that did not apply to them. The cost was also extremely reasonable for what was being offfered.

Vorteile:

SurveyMonkey offered all of the features our company required in order to run a employee supervisor satisfaction and evaluation survey at a reasonable price. Our primary requirement was the ability to run the survey semi-anonymously so that we could track who responded to the survey without linking response data to a particular submitter and SurveyMonkey handled this perfectly. Additionally the ability to use survey logic allowed us to design the survey in such a way as to save the submitters time by not exposing them to portions of the survey that were irrelevant to their position/location/circumstances. The pricing model was extremely flexible which was a huge benefit as we only needed to run a few small surveys over the period of a single month, so not being required to sign up for a year saved us a significant amount of money.

Nachteile:

While most of the features are easy enough to use that a none technically included user could handle most of the creation, issuing, and analyzing process there were some areas that required our IT personal to provide advice and assistance. Mostly this was due to the language used to describe certain features not being intuitive enough. While most things were very straight forward the skip logic and collector logic required some experimentation in order to fully determine how they would behave since we found the descriptions to be to ambiguous.

SurveyMoney is one way to collect data with no hard work.

Kommentare: I used it for years and felt very happy that we have this option.

Vorteile:

It has all what you are thinking of (templates, great interfaces, good support).

Nachteile:

The website is loaded with stuff therefore it might be easy for few to go around.

Survey Monkey - Needs some improvement

Kommentare: Technically this is a great product but the customer service and support side of things is just awful. At one point it felt like a ghost business. If there is a phone support number I could never find it. Email response takes days and sometimes weeks. Use the product but hope you do not need support.

Vorteile:

Nice customisation available. Applying our own branding was fairly easy. Completing a survey as a user feels slick and snappy.

Nachteile:

I needed to deploy this via API. To get the survey results relied on Webhooks. That took me awhile to get right. What I truly found frustrating was the cap on API calls (500). To lift the cap meant taking our account to a commercially unacceptable price. Five times our existing plan to double our API. Calls. In addition it took weeks to hear back from customer service. They only got in touch after I went public on Facebook.

Best way to conduct a survey!

Kommentare: Our pta uses survey monkey before fundraising to determine what kind of participation we can expect (candy sales, fall gala, school fair??) and then ask for input after the money has been raised. Every two years we have an entirely new student body and membership. Every few months, we ask for input and love using survey monkey because it’s just so easy to use!

Vorteile:

I love that I can create a survey, send it out to hundreds if not thousands of recipients, and react to the results.

Nachteile:

I find some of the infrastructure limiting. I’d like two or three part questions sometimes but I’m not always able to set up if/then scenarios.

The Leading Survey Software on the Market

Kommentare: Overall, we are very pleased with how SurveyMonkey helps us successfully tackle a wide array of tasks. The product is so incredibly customizable which allows it to be reconstructed to help us with everything from weekly surveys to determine lunch orders for employees, to satisfaction surveys, to focus group surveys, to product questionnaires, and more. The greatest value SurveyMonkey provides any business is time-savings. The product makes survey creation, distribution, results tracking and collection, and analyzation quicker than any manual labor or combination of other softwares.

Vorteile:

Much like with any product or software, ease of use is the most important pro because it defines the entire user experience. SurveyMonkey's ease of use and compatibility with a variety of systems and softwares earn the product an A+. After a few login's and explorations of the software, it quickly becomes apparent that the design of this product is well-thought out and strategic. The flow from between pages is simple, looking for and finding tools is intuitive and you're often time able to find things on your own. To add to what has already proven to be an A+ software, the incredible amount of customization that can be applied to surveys and their results analyzing make SurveyMonkey that much more impressive. The software is so versatile that we've successfully used for Marketing, Product Development, Human Resources, Accounting, and more.

Nachteile:

More than any other product or software I have ever reviewed, SurveyMonkey has the fewest cons. Truthfully, from our experience with the software, there really are no stand-out cons that we've been unhappy about. When having to thoroughly consider all aspects of the product, I'd say the greatest con is the cost of the product. We operate on a business plan that charges per user with a minimum requirement of 3 users per plan. I'd like to see plan options with preset amount of users that would offer better rates. The cost of the Personal Plans are much much worse and mostly require annual payments versus monthly which locks you in for one year and I think the lack of flexibility there is SurveyMonkey's biggest upset. I'd hardly ever consider their use for personal at their current costs.

Excellent Customer Service and an excellent application platform!

Kommentare: SurveyMonkey The reporting may be simple to use, read, study, or defloration to the extent desired. The response time might be excellent, and the survey parameters and progress bar are also useful. Very quick and simple to view insight.
Apply is even better than my concept of the ideal scholarship management program. I never expected we'd be able to get that much in such a small box, and that's just the "light" version. Students could complete their applications online, staff could check the status of each application, and the review committee was able to accomplish their grading jobs quickly. Everything is at one spot. It appeared like it was built for us because it was so rational and we were able to adjust to it so quickly. That's fantastic!

Vorteile:

For our applicants, SurveyMonkey Apply makes the application process simple. Our internal team finds the review procedure to be painless. For numerous of our specialized programs spanning various sites, the payment integration is obvious. On accepted applications, we were also able to integrate with additional platforms. The Reports feature is fantastic. Customer service is excellent, with quick responses.

Nachteile:

All vital information should auto-fill on the new application if an applicant has used the software in prior years for any of my programs. (Name, Organization, Address, Phone, Email, EIN, and so forth.) If I develop a program in the SANDBOX, instead of having to rebuild it, I should be able to transfer it to the live site after it's finished. There should be a way to bypass the need of having a confirmed email address.

Surveying Made Easy!

Kommentare: I used SurveyMonkey to conduct a Market Research Study on the Behavior of Customers Towards Buying of Earphones. The questionnaire prepared was further improved by the suggestions which helped me develop a more crisp survey and provided results in a good looking manner that was pleasing to look at. Adding logic based questions reduced manual work and helped me keep the survey concise.

Vorteile:

1. Allows you to separate collection methods and provides results separately which is a boon if you need to test the customer behavior across segments 2. Multiple Layouts and Quick Suggestions on questionnaire design and type 3. Mobile app makes analytics easier 4. Allows survey filling even without internet 5. Allows use of 'logic' a feature absent in a lot of other survey service providers, which helps in adjusting survey to the different choices of customers. 6. Shows time taken to complete the survey in analytics which helps plan surveys

Nachteile:

1. When the paid version expires, limits access to even the questionnaire and analytics that a person had made and distributed making it difficult at times to go and check previous data.

A Powerful Yet Simple Method to Survey Your Offering

Kommentare: Very easy and straightforward to use. You don't have to make your surveys complex. However, it allows you to get to a deeper level if need be.

Vorteile:

I'm developing an online retailing presence for physiotherapy and wellness. And I've used Survey Monkey in every step of our company's development. From market surveys of our logo, to product-quality feedback, Survey Monkey was incredibly helpful when it came to acquiring the data we needed to streamline and tailor our offering, and eventual launch. There are many features that make this software exceptional. Particularly, the design and interface, which is not only customizable, but also professional looking and minimalistic. I think it certainly makes a lasting impression to an audience when your surveys look the part. It also makes data acquisition seamless for both surveyor and respondent. However, the true power of Survey Monkey is in it's data analysis. Especially when you've collected answers from hundreds and even thousands of respondents. This is where it stands out from the rest. It compiles all of the acquired information seamlessly into a single database. From there, you have an arsenal of tools to analyze the data: pie charts, bar graphs, and scatter plots. You can drill down your variables further to get a deeper understanding of what your market is looking for. And finally reveal statistically relevant correlations between features of your product/service your target market. Truly powerful stuff.

Nachteile:

There is none I can think of. We've used this software since the beginning of our inception and we're continually using it for our many projects.

Survey monkey

Vorteile:

As a tuition center owner, I always strive to improve my services while enhancing the learning experience of my students. This is where Survey Monkey comes into the picture, as it is a simple and effective tool to collect feedback from students, parents, and staff. Survey Monkey's customizable templates created using research-based questions help me create detailed survey questions that are relevant to my tuition center's objectives. It provides easy distribution options to collect responses from a vast audience, and with their reliable reporting features, I get a comprehensive analysis of the collected data, which enables me to make informed decisions for the center. Overall, Survey Monkey is a powerful tool I rely on to ensure my tuition center is meeting the expectations of my stakeholders.

Nachteile:

While Survey Monkey is an excellent tool for tuition center owners to collect feedback, it comes with a few disadvantages. First, the free version is quite limited, and the paid version can be costly for small businesses. Secondly, the platform requires users to have an excellent understanding of their survey requirements, and their templates may not cover specific queries. Thirdly, the platform doesn't provide much customization beyond the colors, font types, and logos that can be used. Finally, the anonymity of participants might lead to dishonest and inaccurate feedback, which might not be helpful in getting a clear picture of the tuition center's performance.

Easy to use, great results.

Kommentare: With SurveyMonkey, I can create surveys and collect the opinion of my clients about my business. Also, I can generate questions to understand the client's needs. With survey create on SurveyMonkey is easy to study your target public and clients. You can also conduct academic research using their feature of the targeting audience. I am a researcher, and I am a respondent on SurveyMonkey. They are a great company to do a partnership, so I believe SurveyMonkey is a powerful tool to help businesses around the World understand their clients and study the market.

Vorteile:

SurveyMonkey is a great tool to connect your clients with your business. They have a simple layout, and it has many tools to help you create a survey. Also, the shape of the questionary is clean and easy to understand. For this reason, the respondents can give their best opinion about your business. The free version has almost everything you need to create high-quality surveys, and the price of the year subscription is a good deal because of this, I highly recommend SurveyMonkey.

Nachteile:

I like less of the block of the feature of added your company logo in the free version. You can't put your logo on your survey if you have only the free version. I think the feature company logo added to the free version will attract more partners to SurveyMonkey because the partner will feel more confident and encouraged to spread their brand, and the partnership with SurveyMonkey with their public, clients, and respondents.

Easiest and quickest survey tool out there

Kommentare: We have been using this tool for many years now and it's the go-to when we are considering gathering any kind of data for a variety of purposes. It has yet to disappoint, but we hope that there is ongoing feature introductions.

Vorteile:

It's incredibly quick and easy to set up an account and a survey. There are common questions that can be easily applied to your survey, along with the ability to customize questions, and a fairly comprehensive bank of question types that are super useful. It's easy to apply themes and logos to make it look professional, as well as the ability to customize things like the thank you page, although some of these features are only available on paid accounts. The analysis tools have gotten even better recently with a very easy way to set up a dashboard to publicly present results. There's control over users on paid accounts to share certain surveys and levels of access within those surveys, which is very helpful for us.

Nachteile:

The biggest issue encountered so far is that there is no option to automate things to send a submission to the person who filled out a form. This has to be done manually. For this reason, we use both SurveyMonkey and Wufoo; if SurveyMonkey had this option, it would be a one-stop shop. Some of the logic ability is a bit limited. The free plans are very limited, but it's nice to still have that option when very simple surveys are all that's required for a small team. Paid plans are fairly pricey if you're not using it very often, and non-profit pricing only applies to registered charities.