Über Book King

Recreation Management Software for parks and recreation, municipalities and communities of all sizes.

Erfahre mehr über Book King

Vorteile:

Easy to access, easy to learn, easy to use - overall we have not had any problems with the software, the support has always been quick, have worked with us to add features, and added the pos portion.

Nachteile:

Limited reports generated and at times has glitches.

Bewertungen zu Book King

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,5
Kundenservice
5,0
Funktionen
4,4
Preis-Leistungs-Verhältnis
4,7

Weiterempfehlungsquote

9,1/10

Book King hat eine Gesamtbewertung von 4,7 von 5 Sternen basierend auf 14 Nutzerbewertungen auf Capterra.

Nutzerbewertungen filtern (14)

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Nutzerbewertungen filtern (14)

Laura F.
Manager in USA
Staatsverwaltung, 201-500 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Thrilled with Book King's Solution & Staff

5 vor 2 Jahren

Kommentare: The experience working with Book King has been phenomenal from start to finish. Our sales representative, [SENSITIVE CONTENT HIDDEN], was knowledgeable, personable, responsive, and patient. Our trainer, [SENSITIVE CONTENT HIDDEN], has also been amazing and instrumental in helping us acclimate to the system - we were up and running within days of purchasing the product.

Vorteile:

- Has many of the functions we requested - Ease of administrator use - Ease of user use - Great value for the product benefits - Developer updates based on client requests

Nachteile:

None thus far. * Any small issues we've had were/will be addressed by the developers

Antwort von Pacific Tier Solutions

vor 6 Monaten

I'm not sure if we could be any happier with a review of Book King. Thanks for such a great review!

Helen W.
Aquatic Co-ordinator in Kanada
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

New to Book King software (since last fall) we typically really like the product but are learning.

4 vor 4 Jahren

Kommentare: relatively easy to use
excellent customer service
CANADIAN COMPANY :)
Nice invoicing
clean receipts/invoicing out to our clients.

Vorteile:

the Scheduling, invoicing, pos set up and system. invoices are clean and easily read. online service for clients is excellent. the customer support is phenomenal. We really like to be able manipulate the contracts to reflect which facility an organization booked in the billing portion. We are hoping to see the bridge between rosters and red cross worksheets. We also hope it will bridge with Diamond software for accounting soon as well. I think the product, overall, will provide a better bang for our buck. already ahead of activenet in leaps and bounds with customer service aspect. Really really like that it is a Canadian company.

Nachteile:

cannot see program totals at a glance (have to go into each class individually) For me, having used activenet for a long time, hard to get used to navigating Booking especially when I do not use it as often as I used to. Problems take a bit longer to fix based when their developers are available to fix the issues. (waiting several months for our card printer alignment problem to be fixed)

Antwort von Pacific Tier Solutions

vor 6 Monaten

Thank you for your review. If you have not already please be sure to contact support as we can resolve most if not all of your issues with a quick training call.

Stephen B.
Author in Deutschland
Elektrische/elektronische Fertigung, 2-10 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

Book King is Nice!

4 vor 3 Jahren

Kommentare: Overall, it's good but to be a great, it needs to be flexible.

Vorteile:

The best part of this software is simplicity! Anyone from starter to pro can use this program.

Nachteile:

There should be a drop down feature for auto-refill the filled data on the page.

Antwort von Pacific Tier Solutions

vor 6 Monaten

While we appreciate reviews, we are unaware of who you are and we don't offer free trials. Perhaps you have us confused with another product? We will inquire with Capterra.

Nadine N.
PHI/Educator in Kanada
Gesundheit, Wellness & Fitness, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Love it!

4 vor 3 Jahren

Vorteile:

Book King has helped us provide more training and more convenience to our students. Most students are able to easily register for our courses without help from any staff, saving lots of time, frustration and money. Also, students can register at their convenience rather than waiting for our business hours. The software is very intuitive and course set up is simple. However, any time I have required support, someone was available to provide help right away.

Nachteile:

There are some set features that we would love to be able to edit. For example, we don't use "Seasons" and would like to change to "Year".

Antwort von Pacific Tier Solutions

vor 6 Monaten

Thank you for your kind feedback. Please contact support as we can definitely change "season" to "year" for you.

Les Q.
Parks & Recreation Manager in Kanada
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Works well

5 vor 4 Jahren

Vorteile:

easy to access, easy to learn, easy to use - overall we have not had any problems with the software, the support has always been quick, have worked with us to add features, and added the pos portion. Support staff has always been friendly and are readily available when a problem has occurred. They do an excellent job!

Nachteile:

does not have all the functions I would like to see, would like to be able to print a daily page for the staff which is easily read and has the entire day - we have block bookings so the teams and times for the block bookings do not show up.

Antwort von Pacific Tier Solutions

vor 6 Monaten

Thanks for taking the time to submit a review. We are constantly adding new features to Book King and welcome your suggestions on how we can further improve our product.

Tracy H.
Manager of Parks & Recreation in Kanada
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

My experience with Book King has been fantastic. Their staff is amazing

5 vor 4 Jahren

Kommentare: It has helped with our scheduling, invoicing, and registration for our recreation facilities and programs.

Vorteile:

It is very easy to use and has helped with our scheduling and registrations so much. It has streamlined our scheduling process in that we only have to input our schedule once to have it displayed online.

Nachteile:

There is no ability to do more custom displays for online scheduling. We would like to display our schedule on tv's in our lobby but have only one option for display.

Antwort von Pacific Tier Solutions

vor 6 Monaten

We really appreciate your kind words. Please contact support as we do have multiple options/formats to display schedules to tv's in your lobby.

Bradley H.
Manager, Information Technology in Kanada
Staatsverwaltung, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Easy to Learn, Easy to use - Perfect!

5 vor 6 Jahren

Kommentare: We're in our second year with Book King after moving from a manual system that was clunky and awful. Book King gave us simple to use membership management, program registration and facility booking software with payment integration all in a single platform. Financially it was a huge win for us - We were able to cut down staff scheduling while increasing and leveraging online booking and registrations. Our customers are happy & our staff are happy with the easy to use software.

Vorteile:

The few times I've had to contact customer service regarding an issue they've always responded back within the hour.

Antwort von Pacific Tier Solutions

vor 6 Jahren

Thanks Bradley!

Dan K.
Director in USA
Staatsverwaltung, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Bookking software

5 vor 3 Jahren

Kommentare: Overall excellent value

Vorteile:

It can handle what we need it to do.

Nachteile:

Changing the start date for a single season of programming, must be done individually for each program, no option to select all. Also, adding a fee based service to a reservation is tedious.

Antwort von Pacific Tier Solutions

vor 6 Monaten

Thanks for taking the time to submit a review. We appreciate your continued support. We have added the a mass apply option to program dates to save time. Thanks for the suggestion.

Sean M.
Manager in Kanada
Erholungseinrichtungen & -dienstleistungen, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Scott Seaman Sports Rink

5 vor 3 Jahren

Kommentare: Book King has been a very important component of our facilities operating model. The ease of the software and the customer support are second to none!

Vorteile:

The ease of the software was a definite plus when we made the decision to sign on with Book King!

Nachteile:

Very happy with the product and I have never experienced a negative issue in 5 years!

Antwort von Pacific Tier Solutions

vor 6 Monaten

We appreciate your loyalty to Book King and look forward to serving you for many years to come.

Disha L.
Senior Director in USA
Non-Profit-Organisation Management, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Cohesive way to manage facilities booking

5 vor 6 Monaten

Vorteile:

Like how simple it makes managing bookings for competitive spaces, it’s easy to use and train users in (even those that are not very tech savvy).

Nachteile:

Don’t have any major criticisms - it works as promised

Antwort von Pacific Tier Solutions

vor 6 Monaten

We appreciate your positive review and are very happy we are meeting your needs. Don't hesitate to contact us if you should need anything at all.

Joyce C.
Admin Assistant in Kanada
Bildungsmanagement, 5.001-10.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Keeps getting better

4 letztes Jahr

Kommentare: BookKing allows me to book facility rentals in a very organized manner. It has streamlined my booking procedure significantly.

Vorteile:

I use BookKing everyday at work and I am happy about the latest version. The overall appearance is more modern and clean and easier to use especially when it comes to processing payments and refunds.

Nachteile:

I wish there is a feature that allows the user to do a search on which facilities are available on certain date/s instead of checking each facility.

Antwort von Pacific Tier Solutions

vor 6 Monaten

Thank you for your feedback. We will be working on adding a "search for any available" option to the facility search engine for an upcoming release.

Michelle M.
Scheduling Administrator in Kanada
Erholungseinrichtungen & -dienstleistungen, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great Customer Service in both Tech Support and Training

5 vor 4 Jahren

Vorteile:

The ease of use and training staff to use. The upgrades that are continuously being done to improve the system

Nachteile:

The times that we have either had a lag in the system during a peak registrations. Other than that can not think of anything else.

Antwort von Pacific Tier Solutions

vor 6 Monaten

Thanks for the great review. We are thankful for your feedback.

Melissa A.
Administrative Assistant in Kanada
Bildungsmanagement, 501-1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great customer support

5 vor 2 Jahren

Vorteile:

easy to use and excellent customer support

Nachteile:

limited reports generated and at times has glitches

Antwort von Pacific Tier Solutions

vor 6 Monaten

Thanks for your positive feedback. We are always working to add more features including reporting updates.

Sheldon A.
Aquatics Manager in Kanada
Freizeit, Reisen & Tourismus, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Book king Software Review

5 vor 6 Jahren

Kommentare: Customer service and support sets Book King above and beyond. Constantly trying to improve and be better. Use feed-back from customer to improve the product.

Vorteile:

Simplicity. Anyone from beginner to advanced can you this software.

Nachteile:

Like to be able to type a little less for changing course dates or when they are all the same. Not a major issue

Antwort von Pacific Tier Solutions

vor 6 Monaten

Thanks Sheldon! We have simplified the process of setting course dates as per your request.