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Über iContact

Mit der leistungsstarken und nutzerfreundlichen E-Mail-Marketing-Software von iContact kannst du in kürzester Zeit wirkungsvolle E-Mails versenden.

Erfahre mehr über iContact

Vorteile:

We were preparing for a webinar and we needed a marketing tool. The output looks good and we were up an running very quickly.

Nachteile:

Pricing was primarily our main issue, it became costly when we only sent one email per month.

Bewertungen zu iContact

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,4
Kundenservice
4,6
Funktionen
4,3
Preis-Leistungs-Verhältnis
4,4

Weiterempfehlungsquote

8,5/ 10

iContact hat eine Gesamtbewertung von 4,5 von 5 Sternen basierend auf 605 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (605)

Abraham
Abraham
Copywriter and Graphic Design in USA
Verifizierter Nutzer auf LinkedIn
Marketing & Werbung, Selbstständig
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

It is very easy to use and has amazing drop and drag features

5,0 vor 11 Monaten

Kommentare: Very easy to use and they have AMAZING design templates. It is a very good application and I have recommended it to my brother in law. They let you have an option to send it out to 500 people for free. Then they charge you. Plus, they have A+ costumer service!!

Vorteile:

I love the drop and drag features where you can create an amazing design to send out. They have very good templates and it is very easy to use. Plus, they have very good costumer service. They are very helpful. It is similar to constant contact.

Nachteile:

The fact that the drag and drop was not perfect. You cannot place an image wherever you want. You need to follow their templates and I find that it is very rigid.

Ram
Chief of Party in USA
Bau, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

iContact issa Robust Email Marketing Automation Program

5,0 vor 11 Monaten

Vorteile:

iContact offers a lot of free templates that makes it easy to create and customize marketing emails.

Nachteile:

Everything I perform with iContact suits my needs.

Meg
Housewife in USA
Essen & Trinken, Selbstständig
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Nothing good

2,0 vor 12 Monaten

Vorteile:

I don't like anything about this product.

Nachteile:

Yet another program that allows companies to send unsolicited, scheduled emails. Very annoying and not useful.

Adegboyega
Ticketing Agent in Kanada
Freizeit, Reisen & Tourismus, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

iContact: Robust and Iconic Email Marketing Automation Tool

4,0 vor 8 Monaten

Vorteile:

With iContact, I am able to create, customize and send high volume outbound marketing emails which generate quality leads.

Nachteile:

I slightly dislike that iContact lack website builder tools.

Esther
Head Operations and Sales in USA
Finanzdienstleistungen, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

iContact Review by Head Operations & Sales

5,0 vor 11 Monaten

Vorteile:

I am able to create, customize and send high volume outbound marketing emails with iContact.

Nachteile:

It has been way too good that I have never come across any challenge.

Leticia
Customer Experience and Operations Manager in UK
Einzelhandel, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

My Encounter with iContact

5,0 vor 7 Monaten

Vorteile:

iContact enables me to create, customize and send marketing emails with the help of lots of free email templates.

Nachteile:

Thanks for asking but iContact suits all my needs at the moment.

Wilcox
Managing Solicitor in Australien
Rechtsberatung, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

iContact does it well

4,0 vor 6 Monaten

Kommentare: icontact has been perfect for our organization,we needed quick and simple email campaign creation platform where visual appeal is a priority.

Vorteile:

With iContact we can quickly launch ad-hoc email marketing campaigns,It is very intuitive and easy to use interface with quick campaign creation process plus hundreds of attractive email templates.

Nachteile:

The subscriber based pricing gets high really fast as our subscriber grows.

Oyanene
Sales Executive in Nigeria
Computer-Software, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

iContact for Email Marketing Automation

5,0 letztes Jahr

Vorteile:

Ever since ai started using iContact, it has never been daunting to carry out marketing strategies by creating, customizing and sending high volume outbound marketing emails.

Nachteile:

I can’t complain since iContact accomplishes all my needs everyday I use it.

Adam
Full Stack Developer in Israel
Informationstechnologie & -dienste, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

iContact: Email Marketing Program with an Eye Catching and Intrusive UI/UX

4,0 letztes Jahr

Vorteile:

iContact enables us to reach the targeted audience by creating, customizing and sending outbound marketing emails.

Nachteile:

To create and design websites and landing pages, I mist integrate with external digital experience programs.

Antwort von iContact

letztes Jahr

Thank you for the review! We offer the ability to build and publish Landing Pages. If you have questions about this, our support team would be happy to help.

Folukemi
Head, Social Media in Nigeria
Non-Profit-Organisation Management, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Contacting Customers via Outbound Emails made Easy by iContact

5,0 vor 7 Monaten

Kommentare: Email marketing automation is what I yearn most from iContact.

Vorteile:

iContact makes it super easy for me to create and customize marketing emails for 24/7 via unlimited free templates.

Nachteile:

I do not have any aspect that I dislike on iContact.

Pankaj
Supply Chain Officer in Indien
Baumaterial, 5.001–10.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Wonderful contact management

5,0 vor 10 Monaten

Vorteile:

iContact really helps in maintainin contacts for survey and marketing purposes.

Nachteile:

I am very happy with all the features of iContact

Marek
CEO in Polen
Finanzdienstleistungen, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

iContact Review

5,0 vor 2 Jahren

Kommentare: Overall, my experience with iContact was highly satisfactory. The robust email marketing features and automation capabilities made it a powerful tool for executing effective email campaigns. The intuitive interface and user-friendly design made it easy to navigate and utilize the platform's functionalities. The analytics and reporting features provided valuable insights that helped me optimize my email marketing strategies. While there were some limitations in terms of integration options, it did not significantly impact the overall experience. I found iContact to be a reliable and efficient solution for my email marketing needs, and I would recommend it to others seeking a comprehensive email marketing platform.

Vorteile:

One of the things I liked most about iContact was its robust email marketing features. The platform offered a wide range of tools for designing, creating, and managing email campaigns. I particularly enjoyed the drag-and-drop editor, which made it easy to customize and personalize email templates. The automation capabilities were also impressive, allowing me to set up automated workflows and targeted campaigns based on user behavior. Additionally, the analytics and reporting features provided valuable insights into campaign performance and audience engagement.

Nachteile:

While iContact had many positive aspects, one thing I liked least was the limited integration options with third-party platforms. Although it had some popular integrations available, there were certain specific applications or systems that I wished I could seamlessly connect with iContact. Having more integration options would have made it easier to synchronize data and streamline processes across different platforms.

Antwort von iContact

vor 2 Jahren

Marek, Thank you so much for you awesome review! We will pass along your feedback to our product team.

Ray
Founder in USA
Marketing & Werbung, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

iContact Review

5,0 vor 2 Jahren

Kommentare: Overall it was positive

Vorteile:

For the most part it was relatively easy to use and manage

Nachteile:

Competitors are more widely used and seamlessly integrate with other services

Antwort von iContact

vor 2 Jahren

Thank you for your feedback! We will pass along your feedback to help make iContact better.

Sandra
Executive Director in USA
Non-Profit-Organisation Management, Selbstständig
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

NonProfit Membership Organization Loves iContact!

4,0 vor 2 Jahren

Kommentare: I have better track-ability then ever before and I can tell sponsors exactly how many our our members are opening and clicking on our email messaging.

Vorteile:

I need to engage my members - particularly young members - in a fast, eye-catching format. iContact allows me to create quality messaging with minimal effort. I love the ability to track clicks and see what members are gravitating too.

Nachteile:

There is a bit of a learning curve when it comes to designing email messages. I have design background but it took a bit of practice to get the look I wanted.

Antwort von iContact

vor 2 Jahren

Sandra, Thank you for taking the time to provide such a great review!

Lauren
Lauren
Marketing Coordinator in USA
Verifizierter Nutzer auf LinkedIn
, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

iContact helps me be successful at my job

5,0 vor 7 Jahren

Vorteile:

iContact is a very user friendly product for anyone. My company sends thousands of emails a week and we are always very pleased with how easy it is to create an email and send it immediately. I also really enjoy the dashboard, it helps me keep track knowing what emails have been sent and what emails I have yet to send. i also appreciate that iContact technology can delete any duplicate people in a contact list. That saves me time from having to go through thousands of people making sure I don't have any duplicates. My customer support is also amazing. My iContact rep. is always so good about getting back to me when I have questions or concerns.

Nachteile:

Sometimes when I am creating a contact list in iContact, I have several excel sheets I need to upload to that one contact list...iContact doesn't let me select multiple excel sheets to upload at once, I have to do one at a time which takes a lot of extra time for me to do. I also wish I could delete more than one contact list at once. On the "upload contact" box, I want to be able to see the whole title of my contact list. Sometimes iContact cuts off my list title if it's too long, I would like to see the whole title...

Antwort von iContact

vor 7 Jahren

Hi Lauren! We sincerely appreciate you taking the time to provide this feedback. Our support team loves helping companies like HireLive who make such a tremendous positive impact. As for the concerns you raised about list uploading, we are taking all product improvement comments very seriously and are working to continually improve our product. We currently do allow you to have 5 concurrent uploads at any given time, but you must start the uploads one at a time. And you are correct, we cannot upload multiple sheets from one excel file. We have noted this potential feature, along with multiple list deletion, and title expansion ¿ and we realize its importance. Thank you again and have a great day!

Trevor
Trevor
Art Director in USA
Verifizierter Nutzer auf LinkedIn
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

A Solid Email Platform

5,0 vor 7 Jahren

Kommentare: I get the ability to reach my customers and turn them into return customers week after week and year after year.

Vorteile:

iContact is easy to use in most cases. There are tons of different templates and creating your own email template is a breeze. If you get one of the Pro plans they'll even help you make templates for future use, so that's great, too. There are plenty of ways to upload data and keep track of that data. In fact I tend to use iContact to export my data for use on other platforms because it keeps everything so nicely. My point of sale doesn't even allow the breadth of exports and options that iContact does, so it's more than just an email platform to me. Automation is visually very simple and means that I know I'm reaching my audience at the correct times. I no longer have to manually send each email, and with the automation there are tons of options to segment in addition. This means I'm not sending frivolous emails, so that keeps our open rate high.

Nachteile:

I have three businesses that have to be kept separate and my only big complaint is that I can't copy automation plans or other things back and forth between them. So a lot of time is wasted redoing certain campaigns between the locations. I also think the social connectivity needs to be updated. Twitter for one is outdated and the actual website allows much more text to be posted than in-app. They're several updates behind on Twitter.

Antwort von iContact

vor 7 Jahren

Hi Trevor! We are thrilled to hear that iContact¿s design services and automation tools make your job easier and your emails more impactful with your customers. At iContact we value being your one stop shop for your email marketing needs. We also appreciate your feedback about copying your automation plans from one platform to another. We¿ve noted this feature and completely understand how it would be helpful. Thank you and have a wonderful day!

Patrick
Patrick
Vice President - Sales in USA
Verifizierter Nutzer auf LinkedIn
Finanzdienstleistungen, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

iContact is the superior mass mailing service when it comes to functionality and customer service.

4,0 vor 7 Jahren

Kommentare: iContact has been extremely helpful in getting our curated content out to the masses. The user interface makes it easy to create your own personal content to send out and the system provides a fairly comprehensive report of your mailer, which is crucial for anyone working in sales. It gives you an extra edge to know who opens what, how quickly and who is not interested so you can update your CRM accordingly. Great stuff from iContact.

Vorteile:

Off the bat, we previously used a different mass mailing service whose customer support was non-existent so it was essential for us to find a provider that we could get in touch with whenever issues arose. The team at iContact has done a great working with us and helping us through the process of switching over from out other provider. The service works as intended and the user interface is easy enough to use and create content to mail out. Customer service is second to none.

Nachteile:

I don't like that the service is not integrated into salesforce off the bat. We still haven't figured out how to get it done and truthfully, haven't had the motivation or necessity to reach out to customer service about it. When I consider that SalesForce has already endorsed its own proprietary mass mailer, I'm not surprised that there is difficulty with integration.

Antwort von iContact

vor 7 Jahren

Hi Patrick! Thank you so much for your great feedback about our customer service team. They truly are a knowledgeable, dedicated, and friendly group of people. It sounds like you are on our iContact Pro platform which offers Salesforce sync. Thank you for the feedback regarding difficulties with this. We are happy to take it into account as we continue to make iContact even better! In the meantime, please don't hesitate to reach out to our support team for further assistance in getting this set up.

Rebecca
Rebecca
Founder in USA
Verifizierter Nutzer auf LinkedIn
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

iContact Helped Improve Deliverability of our Emails

4,0 vor 7 Jahren

Vorteile:

I have been working with the iContact Premier Services team to build a suppression list and implement a reengagement campaign. This is helping our emails reach the inboxes of customers and prospects that had stopped receiving our emails. The Premier Services team has been great to work with and have been so helpful with building and executing strategy.

Nachteile:

The new email editor is a big improvement but still feels a bit clunky. I also wish there was an easier way to manage bounces - figure out why contacts are bouncing and resolve the problem.

Antwort von iContact

vor 7 Jahren

Thanks for the review, Rebecca! Re-engagement campaigns are an incredible way to boost your deliverability, and we¿re thrilled to hear about your success! Reaching the inbox can be a challenge but we are here to help reach as many of your contacts as possible. Regarding the new email editor, we¿re still making improvements to its functionality and addressing bugs. Thank you for your patience with this process! We¿ll have your Strategic Advisor contact you to review your bounced contacts. There are numerous reasons as to why a contact bounces and different types of bounces, so there are several strategies they could suggest. Thanks again for your time and have a great day!

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

iContact lets businesses manage multiple mailing lists and social media accounts with relative ease.

4,0 vor 7 Jahren

Vorteile:

I appreciate the ability to maintain a large number of segmented mailing lists. It's easy to view and compare engagement at a glance through open and click through rates. AB testing is easy and efficient.

Nachteile:

Email builder can be a little restrictive, I'd prefer more freedom and flexibility. Support are US based and support for premium users is restricted to relatively limited times for those of us based in Central Europe. Unsure yet whether iContact are GDPR compliant/

Antwort von iContact

vor 7 Jahren

Thank you for your review! It's great to hear that you have been utilizing segments. This is the best way to separate out your contacts for mailings. The feature is so popular that we are working on adding even more segmentation options. We care about our customers throughout Europe, and have worked hard to ensure we will be fully GDPR complaint before the deadline. We have a dedicated team that has made this transition their first priority, and continue to work out all of the details as we speak. We hope that you continue to use iContact for years to come!

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Computer-Software, 5.001–10.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

A run for your money (for SMB)

4,0 vor 2 Jahren

Vorteile:

So, my client was trying to decide between iContact, Mailchimp and other SMB email tools and decided to start the project with iContact -iContact has a really user-friendly interface that's easy to navigate, even for people who aren't super tech-savvy.-They offer decent customer support, and we were able to get in touch with a real human whenever we needed help or had questions (we've put them to the test) -The reporting and analytics features are really robust, and it was easy to track our email campaigns and see how they were performing.The pricing was pretty parred with other SMB email tools so we felt like we were getting good value for our money.

Nachteile:

1)While the interface is user-friendly, there are some limitations when it comes to design customization2) We weren't able to make our emails look quite as polished as we might have liked.3) It can take a little while to get used to the platform if you're used to more visual ones 4) if you're after a marketing automation syle hubspot , iContact won't offer that level of sophistication

Antwort von iContact

vor 2 Jahren

Thank you taking the time to write a review and let us know what you like and also for the product feedback. We will be sure to pass that along!

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Unterhaltung, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

iContact is easy enough to use for our mass email needs, but I feel that it could be better.

3,0 vor 7 Jahren

Vorteile:

The new email templates are nice and easy to use once you get the hang of it. The analytics and insights are helpful in gauging how many people are seeing our messages. I also like the ease with which we can add and remove contacts.

Nachteile:

The new templates are easier to use than the original email layout, but there are an awful lot of steps in the formatting. I feel like that process could be streamlined. Also, I understand that our account doesn't allow for tons of file storage, but it would be nice if the individual file/asset upload size was a bit bigger. I also think that there could be a more user-friendly way to re-verify contacts. We have over 8,000 contacts we email regularly but the process to re-verify contacts to keep our lists healthy is really confusing.

Antwort von iContact

vor 7 Jahren

Thank you so much for taking the time to write this review! We are glad to hear that you have been able to easily add and remove contacts from your account. We understand the importance of being able to manage your contacts with ease, which is why we really appreciate your feedback regarding re-verifying contacts. We respect your desire to maintain a current and healthy list. All of your feedback has been passed along to our Product Management team so that it can be reviewed for possible updates in a future release.

Nicole
Nicole
Director Of Communications and Public Affairs in USA
Verifizierter Nutzer auf LinkedIn
Bürgerliche & soziale Einrichtungen, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

iContact has been a valuable tool for growing and improving my organization's email marketing.

4,0 vor 7 Jahren

Kommentare: It helped us take our email marketing to the next level and helps facilitate more strategic approaches to our email marketing and digital fundraising. With icontact we recently implemented a new digital fundraising program that has been highly successful.

Vorteile:

It is quite user-friendly, allowing us to create high-quality, professional emails with strategic segmentation. Their support team is excellent. Our "Strategic Adviser" is always pushing us toward the latest industry best-practices and keeping us at the cutting edge. Their support team is also quick to respond to any challenges we have and readily offers solutions.

Nachteile:

Sometimes it can be glitchy and the format/design that you create doesn't always comet through exactly on different email platforms. Also, it would be ideal if it offered e-commerce tracking.

Antwort von iContact

vor 7 Jahren

Hi Nicole! We're glad that you've found iContact so valuable for your organization! We'll be sure to let our Strategic Advisors and Support hear your kind words. And we know what you mean: Getting an email to display correctly across all platforms is a great frustration to all email marketers, which is why we are constantly testing our themes and layouts in order to minimize those glitches as much as possible. We'll also send your suggestion about e-commerce tracking to our dev team. Thanks for your response!

Courtney
Courtney
Marketing Director in USA
Verifizierter Nutzer auf LinkedIn
Gastgewerbe, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

iContact Streamlines Email Marketing and Automation

5,0 vor 3 Jahren

Kommentare: Sending outbound emails and managing emails deliverability.

Vorteile:

Ability to create and customize marketing emails. I like that it has a simple email editor functionality.

Nachteile:

iContact is a perfect tool that I have not yet discovered it’s flaws.

Antwort von iContact

vor 3 Jahren

Thank you for providing your thoughts on our platform and for being a customer!

Christine
Digital Media Specialist in USA
Gesundheit, Wellness & Fitness, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Helps to Simplify Email Marketing

4,0 vor 2 Jahren

Kommentare: My overall experience with this product has been positive. The customer support is good, and the product is fairly easy to use. While it lacks some of the features of Pardot, it adequately meets our needs as a mid-size company.

Vorteile:

IContact is a program that I use to create email templates. It is easy to create and modify templates using this program. It also integrates relatively well with Salesforce and is a much less expensive option than Pardot. The platform is easy to use and metrics are clearly displayed. The ease of use (meaning creating templates is much faster and more streamlined) is what I like most.

Nachteile:

Templates are created with lots of extra lines and blank spaces, meaning I often have to remove those before I'm able to use iContact with Salesforce to send to effectively send an email to a list.

Antwort von iContact

vor 2 Jahren

Thank you for your honest review. We will be sure to pass along your feedback to our product team.

Jennifer
Jennifer
Executive Director in USA
Verifizierter Nutzer auf LinkedIn
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

As a user of iContact for 8 years now, we are true loyalists of the product.

5,0 vor 7 Jahren

Vorteile:

The software is easy to use, even for the most novice of users and advanced pros. We can create beautiful emails for every project big or small. Our account houses over 22,000 emails in our data base and we've never been concerned about the safety of our account knowing iContact is a robust program that takes our clients confidentiality at the top of its priorities. The software is easy to learn, so easy, we even train our interns on the program so they can help with all of our email marketing. The analytics are easy to read and give full detail on all of the insights of each email we send.

Nachteile:

You can have multiple people signed into the account at once, but you don't know when someone else is signed in.

Antwort von iContact

vor 7 Jahren

Hi Jennifer. Thank you so much for being a loyal iContact customer for the past 8 years! We are happy to see that you brought up your faith in our safety and security. This is such an important aspect of email marketing, and we have worked hard to ensure you can trust us to keep this information safe. We appreciate your suggestion to show when someone else is signed into your account. We will take that into consideration as we plan for future releases.