ACS Erfahrungen

Very good tool to manage churches even small

Kommentare: Good application for the administrative management of churches

Vorteile:

The customer service is very friendly and efficient. The application is quite robust for the administrative management of churches.

Nachteile:

It is not a very intuitive application, which is compensated with the efficient support it has. Also the interface is a bit simple

ACS

Kommentare: Whereas I can work seamlessly with ACS a lot of my coworkers have difficulties and I'm constantly showing them how to do things they don't do on a regular basis. It has solved the issues of church body data management. Everyone has been trained on how to enter the information into the database. It's just difficult for those, who don't work in the details very often, to get information out of it.

Vorteile:

I love that once you understand the logic behind the software it's very user friendly.

Nachteile:

If you don't take a training class on the logic behind the software it's difficult to understand the more detailed inner workings of the software.

What happened to the wonderful ACS of past?

Kommentare: Back with the awesomely designed old ACS On Demand I was a huge fan of everything about this company - great support - robust trouble-free (rarely had a file corruption issue) modules with tremendous flexibility. The new Realm products - For the price they are charging - we would be as well served with Quickbooks.
Don't get me wrong - I'm all about paying for quality but this Realm product falls short on too many important features.

Vorteile:

ACS had fantastic software until they created Realm Giving and Realm Accounting and decided to care more about form than function, and "dumbed" down the flexibility of the accounting module. Their outstanding reputation is based on the old versions I believe. I am currently looking to overhaul our entire system at tremendous expense because the new accounting interface does not work the way I need it - we are locked out of any contra-accounting interface due to the product management team's decision to "appeal to non-accounting people" - If you are serious about your job then that should say it all.

Nachteile:

There are absolutely no drill-downs in the new system - no calculation features and it is over-engineered so that nearly every entry field has a drop down box - really, really, really slows you down if you have a large JE to process - and if you just fill in the box and don't go through all the steps, half the time it loses that entry. I also can no longer run event and other income smoothly and directly to a contra-expense. The product management people have decided that they understand accounting better than professional users.

ACS is overall okay.

Vorteile:

I like how it stores a lot of information and that the customer service is always very prompt.

Nachteile:

I do not like the ​interface, it is outdated and can be confusing.

ACS

Vorteile:

ACS is a software that just has worked for us. I have been here for 7 years now and the finance department has loved it the entire time I've been here.

Nachteile:

We just switched from on-prem to on-demand and while we love the ability to use windows or Mac machines, we had to downgrade the number of people who could access it to stay within budget. The 5 usernames is a nice starting point but it was not deemed cost effective to add more users.

Not the best software compared to others that are comparable.

Kommentare: I was able to do snail mailings from this software but only if it was a mass communication and not a more narrow piece.

Vorteile:

I like the fact that it is easy to use at first glance. It is easy to log on and view information and to use the database entry pieces

Nachteile:

I do not like the fact that you cannot sort out your database to a great degree. For example, you can add fields, but it is not easy to do and to then sort according to your added fields is not easy.

Old and outdated

Kommentare: I would have never picked it and would have switched away from it if I could.

Vorteile:

I worked at a church that had used this software for a long time. It was very old and clunky compared to newer competitors. ACS was working on a more modern version, but it wasn't available for churches of our size at the time.

Nachteile:

It was archaic. Was cumbersome, ugly and not intuitive. The church paid a surprisingly high amount for the software.

Showing Its Age

Kommentare: ACS was once state of the art software--it is no longer. The company itself is working to move customers to newer products (Realm in particular) and current ACS users should get themselves into the cloud ASAP.

Vorteile:

ACS does everything I need a ChMS to do--keeps track of members, church finances, volunteers, communications, etc. ACTS is a trusted name in this space, and their products are solid and reliable.

Nachteile:

ACS may do everything I want a ChMS to do...but not without a lot of frustration. Sorting out workflow and finding the relevant settings takes far too long and is not at all intuitive. While all the modules technically work together, in practice their integration is flimsy and difficult to understand.

ACS Review

Vorteile:

What I liked most about ACS is that it can be simple to just grab someone's contact info or address from a list.

Nachteile:

What I like least about ACS is that it seems very large and clunky. Could use updating.

It is really an option to maintain a conection between members of different churchs

Kommentare: As member of a catholical community I would have actual information about my churh

Vorteile:

It is an important tool to communicate information , independent of the church size, with total access to information anytme and anywhere

Nachteile:

This software only is supported in english, then it is exclusive to use only in english spoken countries

Exploring software for your church - consider ACS.

Kommentare: My experience with ACS has been very good. I started with them when we all had DOS computers and moved up to the windows platform. Now, we are able to have versions of the software on our phone. The system has the capability of being backed up to the cloud and does not need to be kept on your church's server. There is also an alternative for more contemporary churches called "Realm."

Vorteile:

ACS gives you the total package in church software. It helps you efficiently mange both the "people" side of the job and the "accounting" and numbers side and will allow them to communicate with each other. There are several modules that will allow you to track different aspects of the member or prospect in the life of the church and this system does it very effectively. It has been around for a long time and they have perfected the software.

Nachteile:

Because the software does so many functions and can be tailored to almost any church of any size or situation, it can be a little confusing. Therefore, training is vital. They excel in offering wonderful training through their company and through local trainers.

Research other products firt

Kommentare: Excellent customer service for an older version of the product.

Vorteile:

ACS offers excellent customer support. I have heard that the newer version is more advanced.

Nachteile:

We use an older version of ACS Financials and need to upgrade. The older version is rigid and reporting can be burdenson.

Best Church Software - REALM

Kommentare: Great company and very helpful. They want us to succeed.

Vorteile:

The ease of use. The versatility. They update and upgrade every week to stay relevant. Very helpful to make sure we are happy especially during Covid.

Nachteile:

The ability to get a photo attached to your profile for an older person. That our church database is everyone - not just a database for members and one for donors/visitors.

Solid Church Software

Kommentare: We use ACS to keep track of our members. To track groups and to allow easy communication through email or mass mailings.

Vorteile:

The attendance module has allowed us to automate a process that used to take many man hours. It has also improved our ability to keep in touch with our members.

Nachteile:

The reporting feature of the software is highly customizable which is great for it's ability to enable you pull information exactly how you need it, but it makes it's user friendliness a bit lacking.

It does everything

Kommentare: ACS is dependable, strong and has always delivered. They have been in the game for awhile and show no signs of slowing down.

Vorteile:

ACS does everything we need in church management software! Aside from service planning it does EVERYTHING needed!

Nachteile:

I would love to see ACS step into the service planning side of things too and truly become an "all in one" stop shop! Interaction with CCLI, ect... The software does take a bit to get used to, it could be more user friendly.

Outdated

Vorteile:

ACS was powerful and stable. It's accounting software was also a huge perk.

Nachteile:

The company started focusing on other products and this one got left in the dust. New features were non-existant. The user interface was clunky and reminiscent of Windos 95. Most of our staff were too intimidated to use it, so they made up their own solutions. This led to so many problems.

ACS User For Over 20 years--Using 10.0 Now

Kommentare: Our church is medium sized. We love the Flex Contribution Forms and it's layout. Customer service is spot-on. I agree with all other users who have reviewed. Ease of use, love the People and Financial Modules with its reports which we own. Don't know much about REALM but I think we would be interested. What would seal the deal is the reporting for my Boards and administrators.

Vorteile:

Ease of use--the reporting is awesome.

Nachteile:

Could look more pleasing to the eye like most of the programs today. But it gets the job done. I've seen the progression over the twenty years I have used ACS.

Grateful!

Kommentare: A very good product. I would recommend them to anyone looking for a flexible system.

Vorteile:

As a small non-profit, we were looking for software to help streamline our data collection and reporting; one which focuses on client management and tracking. When we were introduced to ACS, they were a God-send. It was a flexible system that provided numerous options. We were able to manage our client intake much more easily than in the past. Overall, we found them to be a great fit for our organization.

Nachteile:

Once you understand the main parts, the system works well, however, more integration is needed. Usually, the help-desk representative was very prompt with their answers to questions. There were so many features that we didn't get to learn them all.

ACS is an okay program I feel it is very outdated and needs some major updated to be compatible.

Vorteile:

Navigation with this software is quite easy to use, I enjoy the ability to search for my contacts easily, but once again it is slow and outdated and could definitely use a face lift.

Nachteile:

As stated before in my previous comments above, ACS needs to be updated to reflect more modern graphics, and accessibility. I think it would be wonderful to have an app that links to your phone.

ACS software

Vorteile:

It manages our church membership well and the customer service is excellent

Nachteile:

The software is a little clunky and out dated to a degree

Effective for our operations

Kommentare: Overall, nice evolution of the software

Vorteile:

Ease of navigation, customizable reporting, effective help menu system. Adjustable to individual user in the settings and screen layouts.

Nachteile:

Occasional crashes, if it locks up, you have to re-log in, and via the log in, exit the program that just crashed, then reinitialize.

ACS does what it needs to

Vorteile:

Although we no longer use ACS, it was a great church software for us. It held all the information we needed, such as financial, contributions, and church member information. Great customer service and mostly user friendly.

Nachteile:

At the time we used ACS, I found it difficult to correct errors in accounting software.

We Moved On from ACS

Kommentare: ACS was great in its time but newer products like Planning Center or ACS's own Realm are much better for the modern church.

Vorteile:

ACS was one of the earlier full-featured church database management systems. Its original iteration was groundbreaking.

Nachteile:

ACS struggled to keep up with the changing digital landscape and was too slow to implement online features, cross-platform compatibility, and the like. As a result, the software is clunky and not particularly user-friendly.

Awesome Church Management Software

Kommentare: We have been using ACS software for over 14 years. It handles all of our church needs. I can recommend it to any church! It handles all of our financial and people needs.

Vorteile:

ACS has a new version of their software that is called REALM. It is all online and extremely user friendly. They have online help for every aspect of the program.

Nachteile:

The only con is the small learning curve to begin using.

It is like working on Windows 15 years ago.

Vorteile:

It does do everything you need for church accounting. The support is very good. The training materials are extensive. The trainers and very good and usually very helpful.

Nachteile:

It is cumbersome, very slow to use (with many extra steps for every task), not intuitive and and very outdated. Some of the training material goes back to 2003, and looks exactly the same. There are extensive training materials, but they are most often so basic they do not answer anything besides basic questions.