Magaya Supply Chain Erfahrungen

Everything in one place !

Kommentare: I love how easy you can find things and how fast you can filter data. The interface is very visually friendly so your mind reminds what each icon does.

Vorteile:

It’s so easy to use that you can see icons and you know what they do. System gives you the option to export data in excel and even in pdf! It’s really helpful when you need something fast and you don’t have too much time. Also, you can set how much access you want someone to have to the info you are saving on the system. You can have multiple magayas open at the same time :)

Nachteile:

Some fields has a limit on the number of characters you can put on it and sometimes everything it’s really important to be on it. The integration with the CBP website to declare goods is not that good, it’s not really easy to get into it and to download the data from magaya into the ace portal.

Great tool. Fits perfectly with my operation

Kommentare: The main benefit it's can integrated our process (operations, comercial and acounting) under one platform.

Vorteile:

It is friendly. Easy to use and quite customizable. The support is permanent. Es perfecto para integrar bajo una misma aplicacion los procesos mas importante en el negocio de los agentes de carga.

Nachteile:

I would like to improve the accounting module for countries other than USA, because this software was designed for US market. In other countries, the accountan regulation is different, reason why it's necesary a bigger Implementation process.

It is easy to learn and covers our basic tasks. Technic Support are great.

Vorteile:

It is friendly to use. It is very helpful we can import or export information in csv and Excel format.

Nachteile:

Magaya doesn't manage a lot of package in one shipment due it will freeze For 3PL business, final customers will like to have on their report, only one view for total amount of pieces, and at the same time, primary and second package. For 3PL business, for textil, inventory is by yards, and our warehouse needs it by rolls. It's only considered the perfect escenario, it needs to adapt to some escenario of Panama Market at least. A dashboard will be great. Internal notes only keeps in the part of Magaya when it is typed, and it should be in every step, example, if we wrote an internal note in Quotation, it should be shows in Shipment and we do not have to go to read it all. Content Security cannot be administrative by user creator. Example, we need that sale rep only see their quotation. Magaya could include some alert for KPI accomplishment. Magaya Transactional doesn't work as easy, it will send to all the party involved, instead only the consignee.

TSS / MAGAYA good partnership

Kommentare: We have been using MAGAYA for the last 8 years and look forward to keep on using in the future

Vorteile:

Warehouse module is by far the best out in the market. simple and user friendly

Nachteile:

Accounting functionality is not 100% accurate on numbers.....software does have a ABI module....I know is the next big thing to come out but still.....lacks "business intelligence"

Maya icons

Kommentare: I really like the new look of it. Also, it’s easy to find the options I need and it’s fast while looking or filtering any info.

Vorteile:

With the last update the icons became so visually friendly! Once you see the icon, you have a big idea what it does!

Nachteile:

Sometimes if you put too many words on a field in an bill of lading and you save it as PDF, some of those words just disappear! You need to put the exact amount of words per line so everything is saved on the pdf.

Our experience with the software has been very good from the first day.

Vorteile:

What we like most about the software is how easy is to work with, friendly and most important, the system is very reliable. It accommodates to our needs!

Nachteile:

We can't think of what we like least about Magaya simply because it gives us exactly what we need right now, and we are confident that the more we grow the more the software will give us.

Customer Service ZERO!!! No accountability or customer support.

Vorteile:

The software is fairly easy to be used but it is impossible to be expanded, linked or diversified.

Nachteile:

Customer service is non-existence! The monthly bill is always on time, but implementation is a very leghty process with multiple charges and fees. If you try to find someone to answer your phone call after 3:00 PM on Friday, you are truly a lucky man! Support and customer service is not on their vocabulary yet.

Software Experience

Kommentare: Average in all but was fustrated with the support
Not considerate with their customer by disabling users if you havent made payment for just a day
very expensive

Vorteile:

I can make other documents like HWB from it and I can design my template

Nachteile:

Users are also having issues with the software when trying to startup could not integrate with my accounting software

All in one System

Vorteile:

You will find a great software that will run better your Supply Chain, integrating all aspect of the Chain

Nachteile:

I think some fills are repetitive and could be narrow, to not introduce double information

It's good!

Vorteile:

Lots of customization options available. It has a lot of features too so it's good for us now

Nachteile:

It's not very intuitive. There's a lot going on so it's tough to navigate right off the bat.

Great company , great system and the people that work there are extremely pleasant to deal with

Vorteile:

Very easy to use, cloud based availability, customization of documentation tech support is ALWAYS available

Nachteile:

Needs a little work in the warehousing and distribution side. The system has evolved to a warehousing and distribution module since it was established as a freight forwarding module but it still needs some work.

I love it how everything converges and links. Online features and plugins complement very well.

Kommentare: Control, online presence, personnel cost reduction.

Vorteile:

How interactive is from customers perspective and how everything's linked around the product. Also the accountings are very intuitive.

Nachteile:

Has too many options that confuse some users. How it creates bank accounts per currency when is not necessarily the case is some countries.

I am working with magaya since 2006 and at long time each update show more and more quality and easy

Vorteile:

the facility to find to file the sed or ace very easy to find the schedule B and submit and have the answer direct to my shipment

Nachteile:

I think the in my case is to find better the shipment or may be the filter for find...I am not sure if I do correct to find the sh ipment

Best software to automate business processes!

Vorteile:

The software is great for automating business processes and has accounting integrated in the software.

Nachteile:

At the beginning, the software may be difficult to learn, but when combined with all the Knowledge-base, one can learn much faster.

Took our business to the next level

Vorteile:

The ease of use Communication manager on the server Customer support everytime I call

Nachteile:

It wont update to the latest version automatically, so im running a few version behind.

Easy to use

Vorteile:

My freight forwarder uses this software to communicate with its customers as to exactly where their packages are. Magaya is so easy to use, there is absolutely no learning curve. The user interface is straight forward with everything at your fingertips. The software also allows for online payment.

Nachteile:

I like everything, this is truly a well thought out software.

excellent software

Kommentare: easy record keeping software, easy of use, inventory solutions, great support, fast and secured cloud access

Vorteile:

friendly interface. easy of use. great communication with clients. great communication and use with USCustoms

Nachteile:

email interface. Does not work with Outlook. Need upgrade and allow users to choose their mial software.

It's very easy to manage

Kommentare: Significantly reduces tracking time per shipment

Vorteile:

Its connectivity with INTTRA and the support with other colleagues inside the network. It's sections are very organized (Consolidation, impo, acounting, etc)

Nachteile:

Templates are not so easy to create as they said. The cost for building a template is very expensive because of its programming (javascript)

very bad services of after sale

Kommentare: I bought their software. we paid full installation fee after two month then we are start to use but they are still not finished what the form of arrival notice that we request until now almost 4 months but they do not fix yet but they are keep pushing for monthly payments

Vorteile:

I do not like any their feature any more now every month we must paid the monthly fee even all our request they did not fix for us

Nachteile:

For beginning their presentation for the whole system of cargo management is perfect but using disappointed

Fast & Smart

Vorteile:

Great disponibility: when used at the Logistics department of the company, all the efforts to simplify the daily staff were decreased on lower level ever. Fast action of support team.

Nachteile:

There are some tabs on same order which take off the attention of others needful tabs on the process.

Complex software

Kommentare: Magaya being based in America probably isn't the best thing for users in other timezones if problems occur. Friendly staff though.

Vorteile:

Lots of features to cover most applications for warehouse users. Customisation features allow you to tweak the software for your needs.

Nachteile:

Website gave no indication towards the cost of the software. Forced you into contacting them rather than taking your own time to decide.

Still learning!

Vorteile:

Very adaptable to many different circumstances. Looks like it will be a good fit as we continue to grow.

Nachteile:

Some areas are tough to navigate. Getting into the form designer was difficult to set up for our label printer but the technical support was able to jump onto my computer and get it done.

The user friendly software for Logistics companies and their clients

Kommentare: This software has made management of our information and operations very easy and professional.

Magaya WMS just fine

Kommentare: Same as its full version, does its work, but freezes up from time to time, making you reboot the server losing tasks or transactions in process, they blame it on the manufacturer of the handhelds and the manufacturer blames it on Magaya, so.. would look for more options.