Über Userflow

Schnelleres Onboarding von Nutzern. Konvertiere mehr Kunden und steigere die Kundenbindung.

Erfahre mehr über Userflow

Vorteile:

Nicht verfügbar

Nachteile:

Nicht verfügbar

Bewertungen zu Userflow

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,9
Kundenservice
4,7
Funktionen
4,8
Preis-Leistungs-Verhältnis
5,0

Weiterempfehlungsquote

9,5/10

Userflow hat eine Gesamtbewertung von 4,9 von 5 Sternen basierend auf 8 Nutzerbewertungen auf Capterra.

Nutzerbewertungen filtern (8)

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Nutzerbewertungen filtern (8)

Matthew W.
Matthew W.
Head of Product in Thailand
Verifizierter Nutzer auf LinkedIn
Informationstechnologie & -dienste, 11-50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Feature-rich and easy to launch

5 vor 12 Monaten

Vorteile:

The flow builder works great and there are just a huge number of ways to build logic into the flows. We have a complex UI, and so it is great to have several methods of building logic to fall back on. Making and deploying the flows was fun - it's like playing a game. Implementation was effortless for our developers. The no-code updates work as promised. We did not need support much at all during implementation, but when we did, answers were given fast and they came from knowledgeable specialists who understood the subject matter.

Nachteile:

Nothing really that we have run into yet. It has completely met our needs. I would love some more customization options in terms of the appearance of some of the widgets (especially the cheklist).

In Betracht gezogene Alternativen: Intercom

David R.
CEO in Australien
Informationstechnologie & -dienste, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Easy to use but powerful onboarding software

5 letztes Jahr

Kommentare: Very happy customer, will continue to use the product as we grow and would definitely recommend it to others.

Vorteile:

The software is FAR more advance than anything else I have tried. The best part is, it's very user friendly to setup complex user flows. If you need help, the customer support is also fantastic. Compared to Intercom's product tour feature, this absolutely blows it away.

Nachteile:

The software I would not say is cheap, especially for a bootstrapped company - but there is nothing out there that is cheaper. However, user onboarding is absolutely vital to any software company and there is nothing that is more powerful or as cheap as Userflow.

In Betracht gezogene Alternativen: Appcues und Intercom

Warum Userflow gewählt wurde: Intercom is expensive and the Product Tour product is terrible and lacking many features, especially when compared to Userflow!

Zuvor genutzte Software: Intercom

Gründe für den Wechsel zu Userflow: Best features, best price.

Eva K.
Customer Experience Executive in Kenia
Telekommunikation, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Userflow- Great Customer Onboarding Tool

5 vor 12 Monaten

Kommentare: Likely to recommend for use, as its quite simple to learn and easy to track tasks,

Vorteile:

it's easy to use and well organized, as it has transparency for other team members for tracking issues.

Nachteile:

Limited on what I can access from my mobile phone on Userflow platform. Takes a long time to load and occasionally failing completely to be accessible on my Android OS device

Quentin D.
Quentin D.
Head of Growth in Frankreich
Verifizierter Nutzer auf LinkedIn
Internet, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Finally, a user onboarding SaaS that don't suck

5 letztes Jahr

Kommentare: We completely revamped our user onboarding with Userflow, treating as if it was part of our product by even merging it with some buttons/links in our app. We'll also definitely use it for NPS surveys. Highly recommend this tool.

Vorteile:

The product is extremely powerful. It's the only one I've found that can handle complex UIs so smoothly. Their in-house CSS selectors technology is exactly what you need to not push IDs everywhere in your app.

Nachteile:

The Segment integration is not native. Except that, it's perfect.

In Betracht gezogene Alternativen: UserGuiding und Intercom

Warum Userflow gewählt wurde: Appcues was bugged, slow, pricey and awful on complex UIs.

Zuvor genutzte Software: Appcues

Gründe für den Wechsel zu Userflow: None of them were really powerful for complex UIs. And Intercom was so expensive for really low sets of features.

Halimatun Z.
Halimatun Z.
IT Manager in Malaysia
Verifizierter Nutzer auf LinkedIn
Buchhaltung, 1.001-5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Better than some of more popular brand

4 vor 7 Monaten

Vorteile:

I have tried multiple survey form builder that can create a survey form easily and has many way to distribute the survey easily, and this software is on top for all my requirement.

Nachteile:

The free or trial version lacks of the feature that are offered in the premium version. There is no way for new user to test the full version of the software before subscribing to the premium version. This is wrong and they should fix it.

Alvaro P.
Alvaro P.
Business Development in Finnland
Verifizierter Nutzer auf LinkedIn
Gastgewerbe, 11-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Easy to set up, Useful, Great Functionality

5 letztes Jahr

Vorteile:

The set-up is easy and does things that other onboarding tools do not do. In our case the main issue that it solved is how to deal with guides on dynamic URL

Nachteile:

Not really miss anything, but maybe integration with CRM software would be a useful thing

Mike V.
CEO in USA
Computer-Software, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Userflow made onboarding very easy.

5 letztes Jahr

Kommentare: It is a great tool at a great price. The customer service is great.

Vorteile:

The software is straightforward to use and very flexible.

Nachteile:

I haven't encountered any problems with it.

Nick V.
CEO in Niederlande
Internet, 11-50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Very pleasant tool

5 letztes Jahr

Vorteile:

Perfect and fast support and really intuitive interface.

Nachteile:

It can be a lot of money for starting companies, but it's worth the money if you see what it brings your clients!