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Über OpsVeda

OpsVeda makes customer operations immensely agile and profitable through operational intelligence and AI-powered automation.

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Nutzerbewertungen filtern (7)

Cesar E.
Specialist 2-Account Management in Niederlande
Informationstechnologie & -dienste, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

OpsVeda Review

5 vor 10 Monaten

Kommentare: The customer service is rather good, however the development side of things does have some issues. OpsVeda develops new modules or capabilities quickly, but (in my case) their team can say that what is being developed is "included" in the "current cost" of OpsVeda, and then backtrack on it and say "it actually will have a cost", once the new module has been developed and presented to their customer (in this case, us in WD). Other than that, very supporting staff with great response time. pt for the

Vorteile:

Near-real-time data is what is best about OpsVeda. It's very customizable and the data displayed can be tailored to the users needs.

Nachteile:

I am ok with the quality of the product at the moment.

Antwort von OpsVeda

vor 10 Monaten

Dear Cesar: It is awesome to work with you and thank you for the feedback. With the optional premium support, all the implementation, enhancement, or customization services are free of charge. The customer only incurs licensing fee for new modules. Thank you for being such a wonderful power user and we are proud of the value OpsVeda creates for you and your team.!

Gina C.
Manager, Account Management in USA
Halbleiter, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

SalesOps

5 vor 10 Monaten

Kommentare: Easy to manage data

Vorteile:

1) Immediate data update 2) Manage backlog by different customer

Nachteile:

Data accuracy and Ops Veda support - Any issue, they support immediately

Antwort von OpsVeda

vor 10 Monaten

Dear Gina: Thank you for taking the time to provide your valuable feedback. OpsVeda is a critical application for your sales operations, shipment, manufacturing, and production supply teams worldwide. Data streaming from source systems (such as your ERP and WMS) is continuously monitored by your on-premise IT support team. We work together to provide 24x7 support to help resolve the issue promptly. As you transition from on-premise OpsVeda 8.4 to the OpsVeda 9.0 on the Cloud, the monitoring responsibility shifts to OpsVeda and you will see the improvement with respect to data accuracy and resolution. Thank you again!

Kamaruzaman K.
Manager , FG Management and Shipping in Malaysia
Logistik & Lieferkette, 5.001-10.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

User Testimony

5 vor 10 Monaten

Kommentare: Real time experience to the business enable the user plan the resource wisely.

Vorteile:

The integration with the SAP is a real time and ease to use by end user

Nachteile:

Looking forward the integration with Oracle also great as what have being delivered with the SAP, once the migration complete as per corporate direction.

Antwort von OpsVeda

vor 10 Monaten

Thank you Kamaruzaman for sharing your experience using OpsVeda. Our patented process agonistic data store with machine learning capability, and streaming SAP adapters make real-time insights, exceptions, alerting, and collaboration possible for over 600 end-users spread across North America, EMEA, and APAC. We have the ability to provide a similar level of integration using custom APIs with Oracle and other ERP software. Thank you again for your valuable feedback.

Brian S.
Business Support Manager in USA
Bekleidung & Mode, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

OV - unbound potential

4 vor 10 Monaten

Vorteile:

I most like the ability to create/define our own exceptions with the exception builder, as well as the overall customizability of charts and storyboards. I like that it makes a great research tool for identifying unusual combinations of criteria on an ad hoc basis.

Nachteile:

Lack of ability to create our own custom exceptions at schedule line level. This often requires OV technical assistance to accomplish. Also, the inability to define 'dynamic' alert recipients that can be determined at time of execution based on information contained on transactions. Also, that I can't re-use 'master procedures' in exception builder as code snippets to re-use in 'condition builder' group blocks.

Antwort von OpsVeda

vor 10 Monaten

Hi Brian: It is awesome to work with you, and we are proud of the value OpsVeda creates for you and the 100s of users you support. Schedule line level exception and reuse of master procedures for exception building are part of OpsVeda 9.0. Dynamic alerting is in 8.4 and much easier to use in 9.0. OpsVeda support will reach out to you shortly.

Kanako S.
Operations in USA
Halbleiter, 5.001-10.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Satisfied

5 vor 10 Monaten

Kommentare: Fetching backlog is what I use OpsVeda for mostly.
Our tasks require accurate and fast responses and OpsVeda provides them.
I also appreciate the immediate and thorough support from OpsVeda team.

Vorteile:

Fast to get the required data. Real time to get updated data. Easy to use.

Nachteile:

Nothing that I think of now. Our usage is quite simple (running backlog) and I'm satisficed with the features that OpsVeda provides to accommodate our current needs.

Antwort von OpsVeda

vor 10 Monaten

Dear Kanako: It is awesome to work with you and we are proud of the value OpsVeda creates for you and your team. Thank you for being such a wonderful power user!

Leron L.
account manager in Tschechien
Informationstechnologie & -dienste, 1.001-5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

day to day use

5 vor 10 Monaten

Vorteile:

the easy way to find what I need and its helping for my workflow

Nachteile:

maybe reduce the loading times and it should be much better

Antwort von OpsVeda

vor 10 Monaten

Dear Leron: Thank you for taking the time to provide your valuable feedback. User experience with respect to the speed of refresh depends on multiple factors such as system resources, network, and load. As you transition from on-premise OpsVeda 8.4 to OpsVeda 9.0 on Cloud, you should see improvement in service levels and user experience. Thank you again!

Erwan L.
Account Manager Business Operations in Niederlande
Computer-Hardware, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Nicest tool i work with

5 vor 10 Monaten

Vorteile:

Opsveda is user friendly, easy to customize regarding your needs. And it is also rare to have issues with it. And if so support team is really reactive.

Nachteile:

I have nothing to say here for the moment.

Antwort von OpsVeda

vor 10 Monaten

Dear Erwan: You are an awesome power user! Thank you for the partnership! We are proud of the value OpsVeda creates for you and your team.