Über Simplotel

Proven e-commerce solutions (Website & Booking Engine) that has helped over 2000 hotels in 15 countries increase their direct business.

Erfahre mehr über Simplotel

Vorteile:

Backend is easy to use and i can update content easily. Integration with channel manager is good.

Nachteile:

Since there is a CMS running in the background, certain custom designs does become difficult at times.

Bewertungen zu Simplotel

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,7
Kundenservice
4,7
Funktionen
4,6
Preis-Leistungs-Verhältnis
4,5

Weiterempfehlungsquote

9,0/10

Simplotel hat eine Gesamtbewertung von 4,8 von 5 Sternen basierend auf 52 Nutzerbewertungen auf Capterra.

Nutzerbewertungen filtern (52)

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Nutzerbewertungen filtern (52)

Melissa
Hotel Manager/Owner in Mexiko
Gastgewerbe, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Excellent hotel website / booking engine

5,0 letztes Jahr

Kommentare: Simplotel allows us to have a sophisticated website that allows for a seamless online reservation/payment processing system. Through our Simplotel website we are also attracting more direct bookings.

Vorteile:

As hoteliers we love the fact that Simplotel manages all aspects of our website, online reservation system, and payment processing. They make it easy for us to perform administrative tasks on our website and have responsive design staff available to customize the website layout and add custom pages. We have seen our bookings increase due to use of their software and are also very satisfied with their customer service support. We are very glad that we chose Simplotel for our online presence.

Nachteile:

Honestly I can't think of anything. We are very happy with the design, implementation and management of our hotel's website. We switched to Simplotel years ago after first creating our own custom built web page which was difficult to use and error prone. We were thrilled with how easy Simplotel made the transition. By using Simplotel we can focus on the management of our hotel instead of dealing with website and booking issues.

Antwort von Simplotel

letztes Jahr

Thank you Melissa for your positive feedback. Your review motivates us to exceed expectations and deliver great service consistently!

Nalini
CFO in Indien
Freizeit, Reisen & Tourismus, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

They know their stuff end to end

5,0 letztes Jahr

Kommentare: I am very happy with Simplotel and their service.

Vorteile:

Simplotel provides an end to end solution for any hotel website. From the time a prospect lands on a website to the time they arrive at the hotel, everything has been thought through. Their CMS is easy to use, their SEO works and has kept us top 2 ranking, their marketing automation keeps each prospect alive.

Nachteile:

They can add more design elements to differentiate sites.

Antwort von Simplotel

letztes Jahr

Thank you Nalini for your positive feedback! Your words encourage us to serve you even better. As suggested, we shall try to include more design elements.

Rajesh
Director in Indien
Gastgewerbe, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Simplotel Review

3,0 letztes Jahr

Vorteile:

Easy to use backend software to change rates

Nachteile:

Could be easier to change templates on the website

Antwort von Simplotel

letztes Jahr

Thank you Rajesh for your review. Our new CRM 2.0, which will be available soon, will provide you with even better customization and additional templates. We have also raised your concerns with the Customer Success team.

Amit
FOM in Indien
Gastgewerbe, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Excellent software

5,0 vor 4 Monaten

Kommentare: i can say one word one of the excellent Software for the business pickup.

Vorteile:

very simple to short to update the thinks what you want implement on your productivity . its a very good to pickup our business in online website .

Nachteile:

Response of the employee who ever working in this indusry.

Antwort von Simplotel

vor 4 Monaten

Thank you Amit for your positive feedback! Our team is extremely happy that you love our Hotel E-commerce solution and your business is doing well. Wishing you the best!

Saurabh
Prop. in Indien
Gastgewerbe, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Nice Customer Support & Prompt Help

5,0 letztes Jahr

Kommentare: So Far its good to go as i have checked other software too, i found Ezee more convenient and comfortable.

Vorteile:

Software is updated as per industry requirement, Adding updation from time to time makes the software more convenient.

Nachteile:

Few Reports which I would like to get in one go, but need to extract one by one. Also for every tools, it's an additional payment.

Antwort von Simplotel

letztes Jahr

Thank you very much Saurabh for your positive feedback! We shall look into the pain points and improve our product and service delivery.

Sandeep
Consultant in Indien
Gastgewerbe, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Great Support!

5,0 letztes Jahr

Kommentare: There has been an annual increase in conversions since we shifted to the new website and the support has been great.

Vorteile:

The website is very user friendly and has helped increase conversions for the hotel.

Nachteile:

More features can be introduced to continuously refresh and upgrade the website.

Antwort von Simplotel

letztes Jahr

Thank you very much Sandeep for your valuable feedback! We are extremely happy to see your conversions grow. We shall continue to exceed your expectations.

DrVijay
AVP(IT) Head IT in Indien
Gastgewerbe, 1.001-5.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Simple to Configure, Deploy and start using . Leveraging the power of latest technology platforms

5,0 letztes Jahr

Kommentare: Increasing leads from websites for room bookings. I find it a simplest and most effective solution for ‘Hotel room booking’ and can be plugged-in at the Brand website in few clicks on the go. Besides booking engine it offers connecting website as well which is unique in the offering in the same segment.

Vorteile:

As the name implies ‘Simplotel’ is very simple to configure, deploy and instantly used Room booking engine. The front-end has very clear UI and options to select by the bookers; encourages them to book instantly with various options available. The backend maintained by Hotel team does not requires high-skill-sets to manage, it is very easy to get the parameters and then mapped accordingly. It avoids duplication of configuration at most of the places ; has extendable preconfigured settings. It offers with single webpage design like concept avoids multiple pages of input and validation which definitely extend smooth experience for our guests’ increases repeat guest and loyalty.

Nachteile:

It can further improve the Auto Audit features with Channel Manager, Inclusion of AI and ML elements and its associated application, Validation of booker email id before confirming the booking.

Antwort von Simplotel

letztes Jahr

Thank you Dr. Vijay for taking out the time to write such a detailed review. The entire team at Simplotel was motivated by your positive feedback. We have noted your suggestions and shall keep exceeding expectations in terms of product and service delivery.

Bas
Revenue manager in Thailand
Gastgewerbe, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Simplified Hotel websites

5,0 letztes Jahr

Kommentare: Easy to do business with, they will build the site, write your content and update/ manage when ever required. The team is reviewing your website performance and offer insight-full suggestions to improve the performance of your website.

Vorteile:

Website is build by templated designs that are very easy to update and manage. No webmaster required, and no SEO skills needs to update content, as the platform is doing the automated. Their booking engine is able to connect to channel manager or PMS, makes operations run smoothly and update of rates and allotments at ease. The website is optimized for the mobile booker, which creates an app-like experience.

Nachteile:

templates are somewhat limited, so customization is not always possible. Talk to the development team, as they do have certain features available and multiple designs that could fit your needs. Payment gateways and channel manager connectivity are limited, so get the advice prior if you decide to switch to know which connections/ interfaces are supported.

Antwort von Simplotel

letztes Jahr

Thank you Bas for taking out the time to provide a valuable review. Our new CRM 2.0, which will be available soon, will provide you with even better customization and additional templates. Additionally, we have also raised your concerns with the support teams.

Vivek
Associate Director of Revenue in Indien
Gastgewerbe, 5.001-10.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

An Excellent Solution to Brand Web Booking Engine

5,0 letztes Jahr

Kommentare: It has been really a great journey since Oct-2020 when we switched to Simplotel. Our share from Brand Web increased by just using few features of the BE, i.e. Member's Deal & Secret offers. Revenues increased month on month & noticeable growth vs previous BE.

Vorteile:

Easy to use, Customizable product, Option for Secret Deal & Remarketing. Admin Dashboard is detailed one & provides required details.

Nachteile:

There are few features which are still missing in comparison to other providers; like option to book day use room, stackable discount complexity, Loading of common cancellation/deposit policy etc... I am sure Simplotel Team is working on this & will come up with the update soon...

Antwort von Simplotel

letztes Jahr

Thank you very much Vijay for taking out the time to write such a detailed review. The entire team at Simplotel is delighted from your experience and it motivates us to serve you better. We have noted your concerns and shall improve on them to provide you a seamless experience going forward.

Kanika
Director in Indien
Gastgewerbe, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great experience !

5,0 letztes Jahr

Kommentare: Simplotel has a great team in place. They are always ready to help and are very forth coming. They taught me the importance of replying to reviews, writing blogs, regularly updating our website, etc

Vorteile:

They have built a great product, it's seamless and easy to use. It's really easy to make a booking on their website.

Nachteile:

It's important that they build a PMS of their own now. Then they will have the whole range of products that a hotelier might need.

Antwort von Simplotel

letztes Jahr

Thank you Kanika for your positive feedback! This is great encouragement for us. Thank you also for your suggestion. We could become a one-stop shop for all hotel-tech solutions.

Shashi
Sales Manager in Indien
Gastgewerbe, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Excellent Product, features, interfaces and SUPPORT

5,0 vor 2 Jahren

Vorteile:

At Temple Tree Hotel we have been delighted to be using Simplotel. The website builder is really easy to use and makes our role in marketing really simple. We are able to launch new offers and make changes really easy. The support is awesome as well. The booking engine has also helped us increase our direct website bookings. The remarketing features in the booking engine work well for us. I would highly recommend Simplotel website builder and booking engine.

Nachteile:

Nothing! Every thing about Simplotel is great. I hope this continues as long as we are in need. Thank you for the continuous support

Antwort von Simplotel

letztes Jahr

Thank you for your valuable feedback, positive review and recommendations Mr. Kiran. We are delighted that you like our product and service. We shall always try to exceed expectations!

Vish
Consultant in USA
Gastgewerbe, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Simple to use as the name

5,0 letztes Jahr

Vorteile:

Simplotel is a great product and makes managing your brand.com website a breeze. I have been using this for last couple of years and it has been a great experience. The website speed is pretty fast with videos and media rendered seamlessly. Team is super responsive and helpful.

Nachteile:

The custom widgets are a bit tough to manage but their Support team is always there to help out. Very responsive.

Antwort von Simplotel

letztes Jahr

Thank you for your valuable feedback and positive review Mr. Bhatia. We are happy that you like our product and service. We are also working on making our widgets more modular (user-friendly). These updates shall happen soon!

Dhavalakeerthi
Head of Marketing in Indien
Gastgewerbe, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Best CMS with fast loading website

5,0 letztes Jahr

Kommentare: Wonderful, the team provides good data and analytics.

Vorteile:

The CMS is very easy to use and the page creation and image uploading is very easy and time efficient. The template is very easy to choose from and easy to implement and the support function of simplotel is world class.

Nachteile:

Nothing in particular. The image processing needs to be a bit better with option for vertical image loading.

Antwort von Simplotel

letztes Jahr

Thank you very much Dhavalakeerthi for your positive feedback! We are extremely happy that you love our analytics' features. We shall work on improving the image processing and continue to exceed your expectations.

Praveena
AVP - IT in Indien
Gastgewerbe, 501-1.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Crisp Website and Booking engine solutions for Hotels

5,0 letztes Jahr

Kommentare: A professional company to deal with. In depth tech expertise and always looking for improve...

Vorteile:

Focused on one industry Excellent solution Crisp and fast website with latest tech Conversion driven Booking Engine Good software

Nachteile:

Since there is a CMS running in the background, certain custom designs does become difficult at times.

Antwort von Simplotel

letztes Jahr

Thank you Praveena for your positive feedback! This encourages us to serve you even better. We shall look into our CMS and develop an enhanced customized interface as suggested.

sahil
GM in Indien
Gastgewerbe, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Highly Recommend

5,0 letztes Jahr

Vorteile:

Highly Recommend, Professional Management and Excellent Support Team Website Interface Website Management Backed, where u can make changes on your own Excellent Support, Prompt response and always ready to encoporate new Trends

Nachteile:

Not much, there up to date and the management is perfect and one of the best support team, we have come accross

Antwort von Simplotel

letztes Jahr

Thank you very much Sahil for your positive review. This feedback encourages Simplotel to always exceed your expectations in product and service delivery.

Shaunak
Director. Revenue in Indien
Gastgewerbe, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Simplotel - A Unique service provider

5,0 letztes Jahr

Kommentare: Very professional and helpful staff. i am more than satisfied with their service and knowledge.

Vorteile:

Simplotel lives up to its name of simplifying the website experience for our guests and to us. We are able to provide very complicated packages but it is presented very simply to our guests and they are able to decide the one they require. I would recommend it to any hotel/resort for making their website world class.

Nachteile:

It is quite expensive and the addons are really expensive too.

Antwort von Simplotel

letztes Jahr

Thank you Shaunak for your positive feedback. We are extremely happy and proud to help you deliver a seamless and simplified experience to your customers.

RAJESH
General Manager in Indien
Gastgewerbe, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Amazing online booking platform

5,0 letztes Jahr

Kommentare: Team is very supportive as they response immediately for any support & promotion.
We inform our guest to use this booking platform for rooms booking in place of other OTA network.

Vorteile:

Simplotel help us get more booking through different channels .

Nachteile:

Software is engine of improving business and its very economical if you compare with any other marketing platform.

Antwort von Simplotel

letztes Jahr

Thank you Rajesh. We are blown away by your positive words and we really appreciate the time you took to write such a detailed review! We are extremely happy to help grow your bookings.

Prasad
Proprietor in Indien
Gastgewerbe, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Excellent Customer Service

5,0 letztes Jahr

Vorteile:

In depth understanding of the industry and its best practices. Value for money. Quick turnaround time Flexibility and proven results.

Nachteile:

Not much. I think given the understanding could provide a complete hotel for restaurants and hotels complete with Billing / CRM etc

Antwort von Simplotel

letztes Jahr

Thank you Prasad for taking out the valuable time to provide us a positive feedback! We shall incorporate your suggestions to ensure excellence in our products and service.

Amit
Front Office Manager in Indien
Gastgewerbe, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Excellent !!!

5,0 letztes Jahr

Kommentare: Really i could solve my problem and realize that how to update the functional details about the Simplotel booking engine.

Vorteile:

Booking engine funnel. Advance perches and length of stay .

Nachteile:

Advance perches & length of stay and Flexible upfront collection.

Antwort von Simplotel

letztes Jahr

Thank you Amit for your positive feedback. We hope to strengthen your reason for choosing Simplotel and we will increase your revenue to exceed your expectations.

Mahesh
General Manager in Indien
Gastgewerbe, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Good booking engine

4,0 letztes Jahr

Vorteile:

We have a tie up with Simplotel at the corporate level and we get bookings with ease. No problem with communication about bookings.

Nachteile:

there is ambiguity about the cancellation charges and settlement of accounts

Antwort von Simplotel

letztes Jahr

Thank you very much Mahesh for your positive review and feedback! We aim to always exceed your expectations in terms of product and service delivery. I'll ask my team to connect with you on the various issues highlighted.

Mona
Sr. Manager Marketing in Indien
Gastgewerbe, 501-1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

One stop for Hotel Digital Marketing

5,0 letztes Jahr

Vorteile:

Customer service is prompt in their response. The software/CMS is easy to learn, navigate and use! Exquisite designs for websites with a fantastic UI with short load times

Nachteile:

To be honest we receive great support from Simplotel so nothing to report here, keep up the great work !

Antwort von Simplotel

letztes Jahr

Thank you so much Mona for your positive feedback! We shall always strive to exceed expectations.

Faiz
Director in Indien
Gastgewerbe, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Very happy with the software

5,0 letztes Jahr

Kommentare: We have been associated with Simplotel for the last 2 years and we are extremely satisfied by the services provided to us.

Vorteile:

We are extremely happy with the software and our business has grown substantially once we moved to Simplotel. We have started receiving a lot more direct bookings at our hotel.

Nachteile:

Our guests are very happy with the software and we haven’t received any negative feedback.

Antwort von Simplotel

letztes Jahr

Thank you very much Faiz for your valuable review. We are extremely happy to help grow your direct bookings and shall always endeavor to exceed expectations in product and service delivery.

Mahendran
Manager in Indien
Gastgewerbe, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Nice

5,0 letztes Jahr

Kommentare: Very good

Vorteile:

Attractive website (front page), scrolling images, ..

Nachteile:

Technology, attractive image uploaded method, booking support and I is user friendly..

Antwort von Simplotel

letztes Jahr

Thank you very much Mahendran for your positive review. We believe there is a disparity between the review and the likelihood to recommend. However, Simplotel shall always do its best to exceed your expectations in terms of product and service delivery.

Priyanka
Asst. GM in Indien
Gastgewerbe, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Very good.

5,0 letztes Jahr

Kommentare: Simplotel access works smoothly. But team alertness is needed. Overall they all are helpful.

Vorteile:

Smooth software and works nicely as we expect. We want the team should work attentively.

Nachteile:

Software is far much better easy to accesss and understandable.

Antwort von Simplotel

letztes Jahr

We'd just like to thank you Priyanka for taking the time to write this review. Every bit of feedback like this does so much to help us out!

Aloy
Corporate Marketing Manager in Indien
Gastgewerbe, 501-1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Wonderful Team

5,0 letztes Jahr

Vorteile:

Re marketing Feature is the Best , Very easy to use and integration process was smooth

Nachteile:

Nothing every looks good, Whatever feature are there are easy to use

Antwort von Simplotel

letztes Jahr

Thank you Aloy for your valuable review. Your positive words are an encouragement to the entire Simplotel family. We shall keep excelling in our product and service delivery.