Datto RMM Erfahrungen

Easy to use RMM

Vorteile:

Well laid out dashboard and good documentation, patch management it great and support is helpful

Nachteile:

Sometimes the dashboard and load in a random language other than English needing the page to be refreshed

The Go to Platform

Kommentare: We are getting over the WFH user and more and more remote working - the ability to remotely patch and manage user devices is excellent

Vorteile:

It does what i says on the tin, there is alot of intergration with other platforms which is a real bonus. There is alot of tweaking of alerts and notifications if you like that kind of thing, out of the box it can flood your ticketing system with "noise"

Nachteile:

Its expensive when compared to alternative solutions

Datto RMM

Vorteile:

La cosa che più mi è piaciuta è il fatto di avere tanti component già pronti

Nachteile:

Ultimamamente le gestione delle patch Microsoft non era ottimale, mi è più volte capitato di non trovarle distribuite.

New Scripted Job

Kommentare: We always connect to user/s who have issues and do a systematize troubleshooting. It would also be helpful if we can make the data transfer faster than before.

Vorteile:

Creating new components or jobs that would work on specific clients.

Nachteile:

When a job has failed, maybe we can gather more specific data for troubleshooting purposes.

Rmm Review

Kommentare: Great for automatic monitoring and 'baseline' checks for all clients on the system. Also integrates with our PSA.

Vorteile:

Covers multiple platforms and customisable checks/monitoring. Also the com store gets updated frequently making my life easier.

Nachteile:

Agent software we use to connect to devices is 'sketchy' recently, but being replaced with web based alternatives anyway.