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SurveyMonkey Enterprise Erfahrungen

Über SurveyMonkey Enterprise

Mobile und cloudbasierte Marktforschungslösung für Unternehmen, die dabei hilft, forschungsbasierte Daten zu erfassen, zu teilen und gemeinsam zu bearbeiten.

Erfahre mehr über SurveyMonkey Enterprise

Vorteile:

This software help us to survey our customer for us and other companies that work with us. Customer support and service improvement are indispensable.

Nachteile:

Can be difficult to navigate when trying to make complex answer options.

Bewertungen zu SurveyMonkey Enterprise

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,6
Kundenservice
4,2
Funktionen
4,4
Preis-Leistungs-Verhältnis
4,2

Weiterempfehlungsquote

8,3/10

SurveyMonkey Enterprise hat eine Gesamtbewertung von 4,6 von 5 Sternen basierend auf 138 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (138)

Kevin
Kevin
Business Owner
Verifizierter Nutzer auf LinkedIn
Medienproduktion, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

A way for Collection Information.

4,0 vor 3 Jahren
Untertitel auf Deutsch sind im Videoplayer verfügbar
Godwin
Godwin
Statistical Analyst in Kenia
Verifizierter Nutzer auf LinkedIn
Bankwesen, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Outstanding Feedback and Survey Management Tool.

5,0 letztes Jahr

Kommentare: I have had the best experince with the tool. We are able to handle any feedback with no challenge. With the tool we are able to enguage the clients and know where we are ailing. The benefit we have achieved with the tool is ability to retain high numbers of clients and scoring highly in CSAT.

Vorteile:

My interaction with the tool has helped in collection of data and also collection of the customers feedbacks. The tool has features that helps us in managing both the positive and the negative feedback. The tool has an interesting dashboard that has well lableded functionality. Its easy to use and has a broad applicability in the business.

Nachteile:

I feel that all the features that are needed to do meaningful task are included in the tool. Its a tool i would highly recommend to others.

Carolyn
Carolyn
Project Manager in USA
Verifizierter Nutzer auf LinkedIn
Einzelhandel, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

This software is easy to use

5,0 vor 4 Jahren

Kommentare: Studies additionally are anything but difficult to make and send to our customers and examine their answers. we've been utilizing this product for battle the board generally and are prepared to contact our database, send them pamphlets and information like connections for our blog articles, online courses, and so forth. With the formats, you'll structure a generally excellent looking email and it'll get the peruser's consideration.

Vorteile:

Great advertising begins with incredible programming, and that I think we've established our own. With SurveyMonkey, we've been prepared to contact a decent crowd for our counseling business and get a positive reaction too. we don't have a tremendous promoting group and do most stuff on-house, so relying on master programming as Mailchimp has truly paid off.

Nachteile:

The email advertising didn't work week and SurveyMonkey had an excessive number of limitations consequently. SurveyMonkey had huge amounts of limitations on what you'll send which is the reason the product truly didn't chip away at my sake me.

Ashley
Coordinator in USA
Krankenhausversorgung & Gesundheitswesen, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Quick and easy way to collect data!

3,0 vor 5 Jahren

Kommentare: Overall, very positive! Utilizing SurveyMoney for us has opened doors that we otherwise did not know existed & has streamlined the communication between our patients and decision-makers in the department for the future of our services.

Vorteile:

Utilizing SurveyMonkey within our department has allowed us to gather information/data that we otherwise would not be aware of or take into consideration when making plans/decisions with the future of our department for our customers (patients). Given we are completely reliant on our customers still finding us beneficial - Implementing SurveyMonkey only made sense to collect this necessary data.

Nachteile:

We received feedback from some users attempting to complete our survey that the view on certain devices (smartphones, tablets) & browsers (Internet Explorer) was difficult. This resulted in increased time to complete the survey/submit information & could potentially deter customers from completing the survey in the future.

Enrico
Customer Service Manager in USA
Informationstechnologie & -dienste, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Bets Market Research Solution For Business

5,0 vor 8 Monaten

Vorteile:

When it comes to managing and handling market research, SurveyMonkey Enterprise is the real deal as it has amazing features. It comes with SMS survey capabilities and also makes 360 Degree Feedback easy to handle.

Nachteile:

SurveyMonkey Enterprise has always been super helpful and effective. Do dislikes.

Federico
Federico
Analytics Solutions Architect in Benin
Verifizierter Nutzer auf LinkedIn
Unternehmensberatung, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

It is a good choice for data collection and management.

4,0 vor 2 Jahren

Kommentare: It is a real tool to collect and study data with fidelity and speed.It allows us to calculate the NPS and help other departments to be more efficient in their respective areas.Resource management and interaction with customer feedback make this tool a great resource.

Vorteile:

It allows access to very valuable data, customer satisfaction, NPS and customer effort.It allows access to entertainment tools to incentivize customers.It is customizable and allows you to conduct surveys for your brand.

Nachteile:

There is nothing I dislike about this tool.

Jessica
Practice Manager in USA
Krankenhausversorgung & Gesundheitswesen, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Survey Monkey Employee Features

4,0 vor 11 Monaten

Kommentare: We have been very pleased with the overall functions and ease of SurveyMonkey Enterprise. Set up and operations are clear and easy to use.

Vorteile:

This is a great way to engage with our employees efficiently and our team loves how easy it is to navigate and use. On the operations side we like the options to customize or use templates depending on the project we working on.

Nachteile:

We really don't have any complaints at this time.

Jessica
Sales Executive in UK
Gastgewerbe, 5.001–10.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great platform for creating and distributing surveys

5,0 vor 9 Monaten

Vorteile:

The platform is very easy to create and distribute surveys to a wide audience. It is very user friendly and great in collating and managing responses.

Nachteile:

No real dislikes for the platform. Everything works as it should.

Kristen
Media aide in USA
Bildungsmanagement, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

SpiderMonkey

5,0 vor 4 Wochen Neu

Kommentare: quick and user friendly, so easy to set up and send out to other

Vorteile:

very easy to use, great access, when ever i used this service i was happy with the quality.

Nachteile:

none, i loved everything about this service.

Chris
Financial Services Representative in Kanada
Finanzdienstleistungen, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Surveys for Monkeys

5,0 vor 2 Wochen Neu

Kommentare: I have received several requests to complete surveys and always find them simple and relevant

Vorteile:

Simple survey format and always relevant to a topic

Nachteile:

No dislikes for the program. I find it very relevant

Josephine
Sustainer in USA
Verbraucherdienste, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Survey monkey review

5,0 letzten Monat Neu

Kommentare: I used it for junior service league in so many different ways.

Vorteile:

Super easy to use. Had many different options to create tasks and share with group.

Nachteile:

I didn't like That you have to login each time.

Surbh
Associate manager in Indien
Informationstechnologie & -dienste, 10.000+ Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Survey Monkey - is it worth to pay for Surveys?

4,0 vor 2 Jahren

Kommentare: Its pretty good

Vorteile:

Everything is good, specially it makes life easy to create complex surveys with extra branching/ calculations

Nachteile:

Was good, only concern is if you need to create complex surveys then you can pay and use it for simple surveys the free service of Google docs, MS docs is better.

Shannon
Shannon
Homemaker in USA
Internet, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

So Simple It Will Amaze You!

5,0 vor 5 Jahren

Kommentare: I've always had a wonderful experience using Survey Monkey! Very simple to use & understand! Definitely recommend this site to anyone needing to make a survey for data collection or to take surveys to make extra money with!

Vorteile:

This site is one of the easiest survey sites online today! The layout of the questions are very easy to use & answer. It makes taking surveys so simple that it makes both the survey makers & survey takers amazed! It's both website based & has an app that can be downloaded to make extra money on! Highly recommended!

Nachteile:

Sometimes not enough surveys to pick from!

Eric
Revenue Operations Manager in USA
Gesundheit, Wellness & Fitness, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

SurveyMonkey almost Enterprise

4,0 vor 3 Jahren

Kommentare: Overall I was disappointed in the Enterprise features for a larger scaling organization, but impressed with the uptime and survey UIs that were customer-facing. It was very simple to create a new survey or poll and get it sent out to customers. We even used a 1-10 template to get baseline NPS from our customer base that was quite easy. If admin controls get up-leveled I would revisit this product.

Vorteile:

I love the ease of setting up a new survey and seeing visual results in chart form.

Nachteile:

There are not enough Enterprise features to call this Enterprise-ready. The most glaring thing missing is the ability to SEE and MANAGE surveys that are "out in the wild" as an admin. My team would constantly come to me asking if they could see the results of a survey a colleague had sent. I would have to send them to that individual because I couldn't even see IF it was sent. If that person was out of the office then we were out of luck until they returned. I was very frustrated by this.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Baumaterial, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

SurveyMonkey is very useful

5,0 letztes Jahr

Kommentare: It has been very positive. I utilize it often and it gets the job done.

Vorteile:

We utilize SurveyMonkey for many things in our HR Department, including but not limited to: Exit Surveys, Stay Surveys, Communication Surveys

Nachteile:

They are very weird about logging in from multiple computers. it can become a headache when you login different ways.

Monika
Revenue Manager in USA
Gastgewerbe, 51–200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Best product I've used so far

5,0 letztes Jahr

Vorteile:

Excellent option for customizable templates.

Nachteile:

Similar software are more affordable than Survey Monkey.

Emily
NA in USA
Internet, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

My Favorite Survey Site

5,0 vor 2 Jahren

Kommentare: It’s so easy to earn money and give my data to companies that need it. I recommend using this website and its software.

Vorteile:

Survey Monkey is SO easy to use, it’s fun to take surveys on this website. I used to use competitors , but survey monkey is by far the best one yet. I’ve used it for years and I highly recommend giving it a try!

Nachteile:

I actually enjoy everything about this software. this isn’t a single thing I don’t like about it!

Katy
Payment Specialist in Schweden
Finanzdienstleistungen, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Easy surveys

5,0 vor 3 Jahren

Kommentare: An easy way to create and answer surveys that does not require a large time commitment .

Vorteile:

The creation process is intuitive and the templates you get drastically reduce the time you need to spend on composing the questions .You can use both fixed and open ended questions and combine them in whichever way you want .

Nachteile:

SurveyMonkey is expensive and it is debatable whether the fee is justified or not . Depending on the topic , the character limit on some boxes can be limiting .

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Anwaltskanzlei, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Professional Surveys and Easy Reporting

5,0 vor 5 Jahren

Kommentare: Overall, SurveyMonkey creates professional looking surveys from a well-respected company that people trust.

Vorteile:

It is very easy to create a survey and share it with the people you want. Questions can be copy and pasted into a form and will be auto formatted saving you time. You can preview the survey before submitting it and add images.

Nachteile:

The price is a bit high. Also, the amount of ways to pull results can be overwhelming. It’s hard to pull the same report twice.

Mayerly
Mayerly
bachelor in USA
Verifizierter Nutzer auf LinkedIn
Marketing & Werbung, Selbstständig
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

My experience using a business survey tool

3,0 letztes Jahr

Kommentare: While the tool is easy to use and offers a wide range of survey templates to get you started quickly, I have found some customization options limited. In addition, the process of analysis and presentation of the results is basic and does not have many advanced options compared to other similar tools.

Vorteile:

What I like best about the tool is its ease of use and the ability to create custom surveys to meet my specific business needs. I also like that the tool provides access to a wide range of survey templates to help get started quickly and efficiently.

Nachteile:

What I like least is that the process of analyzing and presenting the survey results is quite limited and lacks advanced options compared to other business survey tools. I also found that the lack of customization on certain features can be a bit restrictive in terms of how the surveys can be set up.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Marketing & Werbung, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Survey Monkey Enterprise: Is it the right Survey Platform for your needs?

5,0 vor 3 Jahren

Kommentare: Overall, Survey Monkey is absolutely a great survey software. It is user friendly, offers a wide range of valuable features including a great library of templates. Its analytics and reporting make it easy to generate reports and most importantly it can be integrated with different softwares.

Vorteile:

Survey Monkey is a powerful Survey platform that boasts a massive range of valuable features. It caters to everyone, from individuals to established organisations. It is easy to use and with its intuitive analytics, it provides essential data and insights useful for your organisation.

Nachteile:

Survey Monkey is great software but can be quite expensive if you prefer to utilise all its great features.

Carsyn
Veterinary assistant in St. Kitts und Nevis
Tierarzt, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Survey Monkey is perfect for gathering data timely and efficiently

5,0 vor 11 Monaten

Vorteile:

I personally liked the functionality of survey monkey, and how easy it was to collect data in a short amount of time. It is very user friendly for creating surveys and organizing the resulting data.

Nachteile:

I wish there was a way to prevent duplicate answers- where a person could only submit their survey once.

Beverly
Finance Director in USA
Staatsverwaltung, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Survey Monkey Review

5,0 vor 4 Jahren

Kommentare: Overall, it is a great tool for setting up and getting responses to a survey.

Vorteile:

It is easy to login into a survey and input responses. I like that you can set it up to get updated results fairly quickly and easily.

Nachteile:

I have no issues with this software. It is a good tool to use to send out survey as well as compile results.

Alexander
Sr. Director in USA
Krankenhausversorgung & Gesundheitswesen, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great for research in the context of business

5,0 vor 3 Jahren

Kommentare: Integrating with other software systems can be tricky.

Vorteile:

I like the clean, ready to use interface sad the multiple options you have for obtaining responses. We use it to collect data on our products to inform improved processes and quality improvement research. The dynamic dashboards for results are great too keep internal stakeholders informed.

Nachteile:

Integrating with other software systems and platforms can be tricky depending on the desired use.

Courtney
Realtor in USA
Immobilien, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Your Survey Made Easy

4,0 vor 5 Jahren

Kommentare: I overall enjoyed using Survey Monkey with my friends and colleagues.

Vorteile:

I love Survey Monkey for the ease with which it allows anyone to create and follow up with surveys done personal, scholastic, and professional purposes.

Nachteile:

I wish more people knew about Survey Monkey and that there were a premium version to take advantage of.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Grundschul- & Sekundarbildung, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Easy to Use, Fast Results

4,0 vor 3 Jahren

Kommentare: SurveyMonkey keeps the process within our organization (school) moving forward. It helps us keep hold of our greatest commodity - time.

Vorteile:

This is one of the easiest ways to get input from others within an organization without calling a meeting or polling individually. Results come as quickly as users submit answers and are updated in real time.

Nachteile:

It's very bland to look at, but I suppose that is not relevant.