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SurveyMonkey Enterprise Erfahrungen

Über SurveyMonkey Enterprise

Mobile und cloudbasierte Marktforschungslösung für Unternehmen, die dabei hilft, forschungsbasierte Daten zu erfassen, zu teilen und gemeinsam zu bearbeiten.

Erfahre mehr über SurveyMonkey Enterprise

Vorteile:

This software help us to survey our customer for us and other companies that work with us. Customer support and service improvement are indispensable.

Nachteile:

Can be difficult to navigate when trying to make complex answer options.

Bewertungen zu SurveyMonkey Enterprise

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,6
Kundenservice
4,2
Funktionen
4,4
Preis-Leistungs-Verhältnis
4,3

Weiterempfehlungsquote

8,3/ 10

SurveyMonkey Enterprise hat eine Gesamtbewertung von 4,6 von 5 Sternen basierend auf 159 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (159)

Kevin
Kevin
Business Owner
Verifizierter Nutzer auf LinkedIn
Medienproduktion, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

A way for Collection Information.

4,0 vor 3 Jahren
Untertitel auf Deutsch sind im Videoplayer verfügbar
Gavin
Gavin
Account manager in Australien
Verifizierter Nutzer auf LinkedIn
Computer-Software, 201–500 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

An easy affordable entry into custom forms

5,0 vor 4 Monaten

Kommentare: Overall very satisfied, works well is reliable. Pretty affordable for what it does

Vorteile:

Super easy to use, loads of tutorials and help guides online for whatever your application you'll definitely be able to find ways to build it.

Nachteile:

Collaborative working can sometimes be a little bit clunky if you have multiple people working in the same form

Esther
Business Planning Analyst in Kanada
Staatsverwaltung, 201–500 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

SurveyMonkey Enterprise Review

4,0 vor 4 Monaten

Kommentare: SurveyMonkey Enterprise is nonetheless a powerful tool for large organizations that often time engage in market research and surveys and are looking for secured platforms to roll out their surveys. In addition, being able to integrate this platform with other platforms (Power BI etc.) makes it a great option to explore!

Vorteile:

I find SurveyMonkey Enterprise as a cutting-edge tool for designing, delivering and analyzing surveys with the snap of a finger. With this tool I'm able to customize surveys with our organizations branding, ensure real-time collaboration with other team members as well as utilize its powerful reporting tools that provide deep insights, cross-tabulation etc. Good a thing we can now integrate this with Power BI platform which we use to build our dashboards.

Nachteile:

SurveyMonkey Enterprise can take some practicing to master, thus elongating the learning curve. Besides, its a bit more expensive when compared to the standard SurveyMonkey plans.

Mayerly
Mayerly
bachelor in USA
Verifizierter Nutzer auf LinkedIn
Marketing & Werbung, Selbstständig
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

My experience using a business survey tool

3,0 vor 2 Jahren

Kommentare: While the tool is easy to use and offers a wide range of survey templates to get you started quickly, I have found some customization options limited. In addition, the process of analysis and presentation of the results is basic and does not have many advanced options compared to other similar tools.

Vorteile:

What I like best about the tool is its ease of use and the ability to create custom surveys to meet my specific business needs. I also like that the tool provides access to a wide range of survey templates to help get started quickly and efficiently.

Nachteile:

What I like least is that the process of analyzing and presenting the survey results is quite limited and lacks advanced options compared to other business survey tools. I also found that the lack of customization on certain features can be a bit restrictive in terms of how the surveys can be set up.

Elyse
Administrative Assistant in USA
Personalwesen, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Survey Monkey Useful for Internal and External Surveys

5,0 vor 4 Monaten

Kommentare: Overall this has been a good experience. It has been primarily customizable. We loved that we could add our logo. Not having a "not applicable" option was frustrating for some customers. Overall our customers and internal staff enjoyed the user experience.

Vorteile:

The enterprise has added security and so I felt safe sharing this with my team. I also loved that I could remove surveymonkey.com and customize it for my clients.

Nachteile:

There were customer complaints if they couldn't skip a question that didn't apply to them.

Art
Art
Inventory Control in USA
Verifizierter Nutzer auf LinkedIn
Automotive, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Survey creation

5,0 vor 3 Monaten

Kommentare: It was very effective in creating helpful surveys.

Vorteile:

It was easy to use and it was clear in its creation of a survey.

Nachteile:

I amount of survey that can be created needs to be increased.

Kevin
IT in USA
Telekommunikation, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

The standard for surveys

5,0 vor 4 Monaten

Kommentare: SurveyMonkey Enterprise is the defacto survey tool that every technologist uses. As such, your IT team will be familiar with it, so the learning curve is near-zero. All in all, a very good platform if you need to collect customer feedback!

Vorteile:

Dead simple interface for collecting user feedback at scale. Highly customizable. Every technologist knows how to use it.

Nachteile:

Pricey for some use-cases. Not always apparent what the cost will be until charged.

Anjali
Software associate in USA
Computer- & Netzwerksicherheit, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Ease of surveys

5,0 vor 3 Monaten

Kommentare: Excellent product for multi location enterprises

Vorteile:

User friendly interface while creating surveys

Nachteile:

Nothing as such but it could add a chrome plugin

Dominique
Housing Specialist in USA
Bürgerliche & soziale Einrichtungen, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

SurveyMonkey Review

5,0 vor 3 Monaten

Kommentare: It has been an overall great experience. This platform is easy to use.

Vorteile:

I enjoy how easy it is to utilize at big events and conventions.

Nachteile:

There is limited customization for the templates used to create surveys.

Geena
Patient Ambassador in USA
Krankenhausversorgung & Gesundheitswesen, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Highly Recommend

5,0 vor 3 Monaten

Kommentare: I have enjoyed the ease survey monkey offers with development, distribution and collecting of data.

Vorteile:

I have used survey monkey several times to determine employee evaluations, voting and template decision making. It has allowed ma and coworkers to voice our opinions.

Nachteile:

To date I do not have any cons regarding the software.

Sarah
Executive Assistant in USA
Gesundheit, Wellness & Fitness, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

User friendly and must have for your class!

5,0 vor 4 Monaten

Kommentare: Overall, very integrated, user friendly, and excellent product.

Vorteile:

SurveyMonkey is one of the most collaborative, user friendly websites to date. It is easy to extract data and is very capable of any function you need within the survey making capacities.

Nachteile:

There are limited support resources, however you do not need to use them that often which is probably why.

Enrico
Customer Service Manager in USA
Informationstechnologie & -dienste, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Bets Market Research Solution For Business

5,0 vor 11 Monaten

Vorteile:

When it comes to managing and handling market research, SurveyMonkey Enterprise is the real deal as it has amazing features. It comes with SMS survey capabilities and also makes 360 Degree Feedback easy to handle.

Nachteile:

SurveyMonkey Enterprise has always been super helpful and effective. Do dislikes.

Jessica
Practice Manager in USA
Krankenhausversorgung & Gesundheitswesen, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Survey Monkey Employee Features

4,0 letztes Jahr

Kommentare: We have been very pleased with the overall functions and ease of SurveyMonkey Enterprise. Set up and operations are clear and easy to use.

Vorteile:

This is a great way to engage with our employees efficiently and our team loves how easy it is to navigate and use. On the operations side we like the options to customize or use templates depending on the project we working on.

Nachteile:

We really don't have any complaints at this time.

Jessica
Sales Executive in UK
Gastgewerbe, 5.001–10.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great platform for creating and distributing surveys

5,0 letztes Jahr

Vorteile:

The platform is very easy to create and distribute surveys to a wide audience. It is very user friendly and great in collating and managing responses.

Nachteile:

No real dislikes for the platform. Everything works as it should.

Leo
Laboratory Scientist in USA
Biotechnologie, Selbstständig
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

SurveyMonkey Review In Lab

5,0 vor 7 Monaten

Kommentare: Very positive and the ease of use of the software was a plus.

Vorteile:

It helped me and my team make surveys regarding our lab procedures and experiments.

Nachteile:

It was not as well known as other survey sites such as Google forms

Anusha
Business Process Lead in Indien
Pharmazeutika, 5.001–10.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Overall it is a good tool to run CSAT

4,0 letztes Jahr

Kommentare: Survey monkey is always a good tool no doubts. May be in the era of GenAI, a little improvements can really help.

Vorteile:

the options that we get set the validation while creating the new question. Be it, an option button, multiple choice, rating scale etc

Nachteile:

When we send a survey org wide, especially while running the internal satisfaction survey, it wont take the user name who is filling the survey by default unless the survey is sent exclusively to a set of people by entering their email IDs.

Nazım
Customer Relations Manager in Türkei
Immobilien, 51–200 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

My survey experiences with surveymonkey

5,0 vor 3 Monaten

Kommentare: I use it to measure customer satisfaction on holiday sites. I get very useful results. Thank you.

Vorteile:

It is very easy to use and I can get results very quickly.

Nachteile:

Question editing and some options can be duplicated.

John
Engineer in UK
Sicherheit & Untersuchungen, 51–200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Very easy to use

4,0 vor 7 Monaten

Vorteile:

The ease of surveymonkey is what I like most about it. Everything is clear and simple. Anyone could use it easily

Nachteile:

The least thing I like about survey monkey would be lack of confidentiality and not anonymous

Maxime
Press relation in USA
Unterhaltung, 2–10 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

Excellent survey

4,0 vor 12 Monaten

Vorteile:

I like it because I was able to know exactly what people liked about my services

Nachteile:

Nothing, they offered me all I wanted and it was very easy!

Eranda
Tax Accountant in USA
Buchhaltung, 51–200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Great app to conduct employee surverys

5,0 letztes Jahr

Vorteile:

SurveyMonkey is easy to use. It is a great tool to use for employee surveys.

Nachteile:

I am not sure whether it is truly anonymous.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Hausmeisterservice, Selbstständig
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Bom

5,0 vor 2 Jahren

Vorteile:

Very useful, easy and practical to use this software, what impresses me the most is that it has no bugs

Nachteile:

It really is one of the software that doesn't present me problems

virgilio
operations assistant in Vereinigte Arabische Emirate
Konsumgüter, 51–200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

survey monkey review

5,0 vor 2 Jahren

Kommentare: good

Vorteile:

ease of access and the interface is great

Nachteile:

constantly changing pages and slow loading

Marissa
Resident Assistant in USA
Hochschulbildung, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Unique survey software

5,0 vor 3 Jahren

Vorteile:

This survey software is very easy to use and does a lot more than your typical survey would provide. I really like the question branching feature that not a lot of other applications provide.

Nachteile:

One thing that is could be improved is the design of the software and additional instructions on how to navigate around the software. I think it was a little overwhelming to get to know how to use all of the features but once you get the hang of it you’ll never forget it

Kevin
Project Coordinator in USA
Onlinemedien, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

A way for Collection Information.

4,0 vor 3 Jahren

Kommentare: My overall experience is pretty good. I found that I use it more than I thought I would and it was nice as an analytics tool to track our surveys.

Vorteile:

What I like the most about survey monkey is that I can check my corporations surveys and run the analysis. I can also compare it to other forms that we've submitted out to the public. I also found that I like the idea that we can have a centralized hub which this does very well.

Nachteile:

For our organization prices becoming more and more of a factor. We find that the pricing can get out of budget and out of our grant. I also do not like the steep learning curve that we have to have.

Shannon
Shannon
Homemaker in USA
Internet, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

So Simple It Will Amaze You!

5,0 vor 5 Jahren

Kommentare: I've always had a wonderful experience using Survey Monkey! Very simple to use & understand! Definitely recommend this site to anyone needing to make a survey for data collection or to take surveys to make extra money with!

Vorteile:

This site is one of the easiest survey sites online today! The layout of the questions are very easy to use & answer. It makes taking surveys so simple that it makes both the survey makers & survey takers amazed! It's both website based & has an app that can be downloaded to make extra money on! Highly recommended!

Nachteile:

Sometimes not enough surveys to pick from!

Eric
Revenue Operations Manager in USA
Gesundheit, Wellness & Fitness, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

SurveyMonkey almost Enterprise

4,0 vor 3 Jahren

Kommentare: Overall I was disappointed in the Enterprise features for a larger scaling organization, but impressed with the uptime and survey UIs that were customer-facing. It was very simple to create a new survey or poll and get it sent out to customers. We even used a 1-10 template to get baseline NPS from our customer base that was quite easy. If admin controls get up-leveled I would revisit this product.

Vorteile:

I love the ease of setting up a new survey and seeing visual results in chart form.

Nachteile:

There are not enough Enterprise features to call this Enterprise-ready. The most glaring thing missing is the ability to SEE and MANAGE surveys that are "out in the wild" as an admin. My team would constantly come to me asking if they could see the results of a survey a colleague had sent. I would have to send them to that individual because I couldn't even see IF it was sent. If that person was out of the office then we were out of luck until they returned. I was very frustrated by this.