Wir helfen Unternehmen in Deutschland
seit 15 Jahren bei der Softwareauswahl

Über Cisco Jabber

Web-Conferencing-Tool, das Unternehmen mit Instant Messaging, Sprach- und Videoanrufen, Voice Messaging, Desktop Sharing und Conferencing unterstützt.

Erfahre mehr über Cisco Jabber

Vorteile:

As someone who often works out and about in the community this software is incredibly convenient and helpful.

Nachteile:

Losing ground due to lack of strong features provided by other vendors.

Bewertungen zu Cisco Jabber

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,4
Kundenservice
4,2
Funktionen
4,1
Preis-Leistungs-Verhältnis
4,1

Weiterempfehlungsquote

7,9/10

Cisco Jabber hat eine Gesamtbewertung von 4,3 von 5 Sternen basierend auf 1.320 Nutzerbewertungen auf Capterra.

Hast du Cisco Jabber bereits verwendet?

Teile deine Erfahrungen mit anderen Softwareinteressenten.

Nutzerbewertungen filtern (1.320)

Chris
Chris
Assistant Director of Housing and Residence Life for Marketing and Communications and Technology
Verifizierter Nutzer auf LinkedIn
Hochschulbildung, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Taking my office phone on the go!

4,0 vor 2 Jahren
Untertitel auf Deutsch sind im Videoplayer verfügbar
Kilian
Lehrer in Deutschland
Verifizierter Nutzer auf LinkedIn
Professionelles Training & Coaching, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Bewertung Cisco Jabber

4,0 vor 9 Monaten

Kommentare: Es spart sehr viel Zeit.Gute App

Vorteile:

Sehr gut fand ich den Kundensuport der wirklich immer antwortete wenn ich etwas gebraucht habe. Zusätzlich hat die App eine sehr gute Benutzer Oberfläche.

Nachteile:

Alles ist gut aber der Preis ist leider ein bisschen zu hoch.

Cynthia
Sachbearbeiterin in Deutschland
Einzelhandel, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Cisco Jabber

4,0 vor 2 Jahren

Vorteile:

Jabber ist sehr benutzerfreundlich und einfach in der Bedienung.

Nachteile:

Das Produkt hat aktuell keine Nachteile.

Florian
Sachbearbeiter in Deutschland
Einzelhandel, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Cisco Jabber

5,0 vor 2 Jahren

Kommentare: Cisco Jabber kann man nur weiterempfehlen.

Vorteile:

Die Software ist einfach und benutzerfreundlich aufgebaut.

Nachteile:

Die Software ist grundsätzlich schon sehr gut aufgestellt

Sara
Kundenservice in Deutschland
Einzelhandel, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Sehr gute Anwendung im täglichen Gebrauch

5,0 vor 2 Jahren

Kommentare: Kann problemlos eingerichtet werden, läuft sauber, Chat und Telefonie vereint.

Vorteile:

Sehr benutzerfreundlich, Chat sowie Telefonie sehr gut verbunden

Nachteile:

Keine Verbesserungsvorschläge, nutze das Programm täglich ohne Probleme

Barbara
Barbara
Teamleitung Debitoren in Deutschland
Verifizierter Nutzer auf LinkedIn
Chemikalien, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

gutes Zusatzprodukt zu TEAMS

3,0 letztes Jahr

Kommentare: durch den Wechsel von Büro und Home Office ist diese Lösung ohne Telefon am besten

Vorteile:

man bracuht kein Telfon mehr, sobald man abgemeldet ist, ist man nicht mehr erreichbar

Nachteile:

kann nicht mit TEAMS gekoppelt werden, man kann angerufen werden obwohl man über TEAMS telefoniert. Das stört extrem

Dorothee
Senior Group Accountant in Deutschland
Industrieautomation, 501–1.000 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

zu kompliziert

2,0 vor 6 Monaten

Kommentare: Ich würde immer zu Teams wechseln, das ist besser

Vorteile:

Schnell zu installieren, schnell zu begreifen

Nachteile:

Verbindungsqualität nicht gleichbleibend

Philipp
Bürokaufmann in Deutschland
Onlinemedien, Selbstständig
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Cisco Japper

4,0 letztes Jahr

Vorteile:

Ich kann es ähnlich nutzen wie WhatsApp nur im Geschäftsbetrieb. Ich kann es nutzen zum Anrufen aber auch zum Chatten. Das finde ich sehr praktisch.

Nachteile:

Das Japper sich ab und an verselbstständigt und sich einfach im Arbeitsprozess öffnet.

Leyla
Consultant in Deutschland
Bankwesen, 501–1.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Anstrengend

1,0 vor 6 Monaten

Vorteile:

Wenigstens kann man chatten und sehen, ob die Kollegen verfügbar sind

Nachteile:

unkomfortabel, nicht stabil und oft zeit verzögert. ist mir in mehreren unternehmen aufgefallen.

Javier
Javier
Customer Success Manager in Argentinien
Verifizierter Nutzer auf LinkedIn
Telekommunikation, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

The best unified communications application

5,0 vor 5 Jahren

Kommentare: My experience with Jabber is excellent, no matter where I am, I always have my extension at my fingertips and so I can make or receive calls as if I were in the office. I can also listen to voicemails or access virtual meetings from the same application. This application definitely helps the mobility of people keeping them always connected.

Vorteile:

Cisco Jabber is an all-in-one application, it gives you the possibility of having your extension on your computer, cell phone or tablet, being able to send messages to your colleagues, share documents, screens, access voicemail or even video conferencing rooms. What more could you want?

Nachteile:

There is not much to mention here, with the change of look and feel that they are doing in the new version, the user experience will be similar to Webex Teams and this helps the adoption of the solution. Perhaps the only point to mention is that for some cell phones, the application makes them a little slower than normal.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Finanzdienstleistungen, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

While it's come a long way from its freeware days, Cisco needs to update this tool for the modern er

4,0 vor 5 Jahren

Kommentare: Jabber gets the job done for instant messaging, but companies need not worry about their employees getting lost in endless chats with each other. The interface is clunky and unintuitive. Setting a custom status is easy enough, but removing that status is not nearly as easy and requires an Internet search/hack.
The emoji set looks about as appealing as AOL Instant Messenger from the late 1990s, and at least once a day I send messages to the wrong person somehow. The lack of avatars is telling, and while it has some integration with ActiveDirectory/Outlook, other products do it better. Its best feature (by far) is the reminder to join WebEx meetings, which doesn't require opening any programs at all. Slack or Skype will give you a superior chat experience, but Jabber is typical of Cisco products with a focus on back-end telephony.

Vorteile:

This product has excellent integration with other Cisco software, particularly WebEx

Nachteile:

Has terrible emoji support; is not customizable in any meaningful way; often send messages to the wrong people due to a cluttered interface

John
ICT Director in USA
Medizinische Praxis, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

The Suitable Approach for Meeting Management

5,0 letzten Monat Neu

Vorteile:

Cisco Jabber makes every meeting manageable, and there are friendly screen sharing ensures.

Nachteile:

Cisco Jabber is diverse and it creates suitable innovation for companies.

Virginia
Security Specialist in Italien
Informationstechnologie & -dienste, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Very simple and basic, focus on chat collaboration

3,0 vor 3 Wochen Neu

Vorteile:

Cisco Jabber is very easy to use and intuitive, very simple so you can immediately chat and see the status of other users.

Nachteile:

It is very basic, both in layout and in usage. There is no the opportunity of inserting images in the chat (e.g. print screen) or smiles or whatever. Also, I don't like that much the fact that you cannot see the previous chat maybe in other days since the data and the message are not saved.

Victoria
Victoria
Corporate Communications Coordinator in Argentinien
Verifizierter Nutzer auf LinkedIn
Verlagswesen, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

No distance can stop web conferencing and team messaging

5,0 vor 3 Monaten

Kommentare: Well designed and aimed at bringing the change. I have experienced the best.

Vorteile:

This tool has really cultivated for a collaborative environment. It's presence is felt across all the departments through the unifying web conferences we hold every week. Everyone is appreciated and given the opportunity to air their ideas on such meetings. When mass messaging is needed, this software serves as the best platform for that. It is a holistic software with great vision to bring the change.

Nachteile:

With the instant team messaging both voice and video calls, I feel that this software serves it's purpose to satisfaction.

Sara
Sara
Content Coordinator in USA
Verifizierter Nutzer auf LinkedIn
Staatsverwaltung, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Incredibly useful for companies that use phones

4,0 vor 4 Jahren

Kommentare: I use Cisco Jabber daily to communicate and it is smooth and efficient. If your company uses phones (I know there are a growing number of businesses that do not offer phone support at all), I highly recommend Cisco Jabber for clear communication. I have never had an issue with the voice/instant message services in over 2 years of using them.

Vorteile:

I love that when someone leaves a voicemail, it sends a transcript directly to my email. As someone who prefer to read over listen (I know this is an odd trait for a millennial), this greatly improves my work day and allows me to keep working without having to listen to voicemails.

Nachteile:

I find the instant messenger clunky and old fashioned. Let's make the interface modern, Cisco!

Samson
Samson
Senior IT Analyst in Kanada
Verifizierter Nutzer auf LinkedIn
Finanzdienstleistungen, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Jabber as a Desk Phone replacement

3,0 vor 5 Jahren

Kommentare: The Desktop call quality is great but the interface still have rooms for improvement Mobile option is a nice feature but voice quality is unacceptable most of the time (My firm actually disabled this feature at the moment due to the quality issuse

Vorteile:

Our firm is gradually rolling out Jabber as a desk phone replacement. Overall the experience is pleasant. Voice quality is good. But the UI can tweaked a bit

Nachteile:

- We tried Jabber on Mobile (Android app) but the experience was far from perfect. Voice qaulity was really bad even though the network speed was good - There is always confusion if user has multiple of speakers/headphones. while it is changable through the menu options, I think it should show on the main windows so user can see if a wrong one was chosen and can change easily on the fly - To call a number, we simply need to type the number out in the Jabber window. In our firm, we have many old fashion user that would like to see the keypad and initial calls from there. Also, there should be an option to display a keypad whenever a call is made instead of require manual toggle to show the keypad. Some of our users work require them to make many phone call and then use the keypad to select different options after the call is established

Rico
Technology Support Specialist in USA
Staatsverwaltung, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

No "Jabs" taken at Jabber

5,0 vor 6 Monaten

Kommentare: I am overall satisfied with Jabber as it allows our organization to work from home/remotely without interruption to our daily business operations. This is a vital component when considering the global transition adoption to remote work as a result of the 2020 pandemic.

Vorteile:

I love the convenience and ease of use with Cisco Jabber. It has all of the features and feel of having a desk phone wherever the app is installed.

Nachteile:

As with any product using VoIP, user experience can vary based on internet connection and speeds.

Petrica
Technical Support Specialist in Italien
Telekommunikation, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

useful collaboration tool

5,0 vor 2 Monaten

Vorteile:

with Jabber I can see in real time the availability of colleagues

Nachteile:

it is managed an on-premise tool, it is not managed in cloud

Teresa
QA Anaylst in USA
Informationstechnologie & -dienste, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Jabber is a good instant messenger software

4,0 letzten Monat Neu

Vorteile:

I like the ability to have video chats while sharing my screen to talk through potential issues with an app.

Nachteile:

The only thing I found that I didn't like about Jabber is the emojis being cartoonish. I would prefer them to be a little more professional.

shiva
shiva
project manager in Indien
Verifizierter Nutzer auf LinkedIn
Tiefbau, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Cisco Jabber: Your All-In-One Communication and Collaboration Solution

5,0 letztes Jahr

Kommentare: Communication and collaboration: Cisco Jabber can help solve communication and collaboration challenges by providing an all-in-one platform for messaging, voice, video, and file sharing, allowing teams to communicate and collaborate more efficiently and effectively.Remote work: With the rise of remote work, Cisco Jabber can help solve the challenge of keeping remote teams connected by providing a platform for virtual meetings, messaging, and collaboration.Streamlined workflows: By integrating with other business tools and platforms, Cisco Jabber can help streamline workflows and make it easier for teams to work together and share information.Improved productivity: With features like video conferencing, screen sharing, and mobile access, Cisco Jabber can help teams be more productive and efficient, allowing them to get more done in less time.Enhanced security: Cisco Jabber includes various security features, such as end-to-end encryption, secure messaging, and password protection, to ensure the privacy and security of user data.Overall, the above benefits of Cisco Jabber can help businesses improve communication and collaboration, increase productivity, streamline workflows, and enhance the user experience.

Vorteile:

Video conferencing: Cisco Jabber's video conferencing feature is highly impactful as it allows for face-to-face communication and collaboration, even when users are in different locations.Screen sharing: Screen sharing is another impactful feature of Cisco Jabber, allowing users to share their screen with others during meetings or presentations, making it easier to collaborate and work together.Real-time chat: Real-time chat is a quick and convenient way for users to communicate with each other in real-time, making it easier to exchange information and ideas.Mobile access: Mobile access to Cisco Jabber is impactful as it allows users to stay connected and productive while on-the-go, providing flexibility and convenience.Regarding the ease of use of Cisco Jabber, many users find the platform intuitive and easy to navigate. The user interface is user-friendly and allows users to quickly adapt to the platform and perform their tasks efficiently.As for integration with existing business tools, Cisco Jabber integrates with a wide range of platforms and tools, including Microsoft Office and Google Workspace, making it easy for users to access and collaborate on their existing files and documents. This integration feature can improve efficiency and streamline workflows for businesses and organizations.

Nachteile:

Call quality: Some users have reported issues with call quality on Cisco Jabber, with complaints about dropped calls, poor sound quality, and delays.File sharing: While Cisco Jabber has a file-sharing feature, some users have suggested that it could be improved to make it easier to share files and collaborate on documents.Virtual backgrounds: Some users have requested the addition of virtual background features during video calls, which is a popular feature in other video conferencing tools.Regarding the difficulty of use, some users have reported that it can take some time to learn how to use all of the features and functions of Cisco Jabber, especially for users who are not familiar with other Cisco products.As for integration with existing business processes, some users have reported difficulties in integrating Cisco Jabber with their existing business tools and platforms. However, Cisco Jabber is designed to integrate seamlessly with other Cisco products and many other third-party platforms, so it should be possible to overcome integration challenges with the right support and expertise.

Pawan
Pawan
Sr. Clinical Report Development Specialist in USA
Biotechnologie, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Could use a few good updates

3,0 vor 5 Jahren

Vorteile:

I like the Meet Now and screen sharing capabilities. I like being able to set my personalized status and being able to get a hold of colleagues across my company instantly.

Nachteile:

1. I don't like the fact that it does not automatically back up chats. I've lost a LOT of important information when Jabber shut down for one reason or another. It would be great to select which chat threads you want to save. That way, you can mark the chats to save as soon as you start them and the application would save them automatically in the event of a planned/unplanned shutdown. 2. I don't like the fact that sometimes documents can be dragged-and-dropped to send them to colleagues and sometimes it just doesn't work. So the chain of communication is broken when the documents have to now be sent via email. 3. A recent update causes the main Jabber window to automatically appear. It's pretty annoying. 4. Even though the telephony system is integrated, it seems that users cannot call others using that feature. Users should be able to dial any number using a keypad. An older product made by a competitor allowed users to do that. 5. It has a screen capture feature that allows users to send screenshots via chat, but if they try to copy that image (say, to send it to another person), there is no way to do that. I hope future upgrades take this into account, or at least provide a way for users to get instructions on how to go about doing these things (noting, for example, if those features are controlled by the admins).

Jeff
Desktop Engineer in USA
Informationstechnologie & -dienste, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Overall an adequate chat app with features that tie to Cisco phones and Outlook.

4,0 vor 6 Jahren

Kommentare: I recommend this software if you utilize Outlook, WebEx, and Cisco phones.
It has a lot of features that allow you to manage communication to Contacts all from in Jabber.

Vorteile:

The tie ins with Outlook, WebEx, and Cisco phones work very well. Popup notifications for meetings and call notifications are clear. Interaction Options selectable from within the individual contact screens are robust. This is most noticeable when you are connected to Outlook, WebEx, and Cisco phones. You can pretty much do anything to conduct or initiate a meeting from in the Contact window. Automatic status changes when it detects your on the phone, in a meeting, etc works very well.

Nachteile:

Lets start with if you don't use Outlook, WebEx, and Cisco phones you will not be able to leverage many features. In this case, you may want to consider other options. I have some small complaints such as: Inability to make the popups "on top" of any windows when triggered. When you don't already have Jabber chat open the only indicator is the icon on the taskbar is lit. As a deployment: An upgrade of the client is not a simple install-over of the latest client. It requires (thus far) an uninstall of the prior, then install of the current. This forces planning and user notification due to the possible interruption. As mentioned, this ties directly into Cisco phones. User can be hung up on as the client uninstalls and reinstalls if they had a call during this time.

Jody
Director of Nursing in USA
Krankenhausversorgung & Gesundheitswesen, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Must have reliable internet!

3,0 vor 2 Jahren

Kommentare: When jabber is working well it is a great platform and I recommend it. When the Internet is not working well and the calls are frequently dropped it is unreliable and difficult to work with.

Vorteile:

You can easily access the application from either a work issued iPhone or from your personal device. This allows access even went on the go. The ability to share protected health information knowing that it is secure is also an added benefit.

Nachteile:

Unfortunately the Internet is not working well calls or Jeff dropped frequently. I am unsure whether this is a problem with Jabber or with the Internet connection. The reliability overall is low and often times we must use our personal cell phones to connect with other healthcare workers when jabber is not working well.

Rohit
Rohit
Food and beverage service as a associate in Indien
Verifizierter Nutzer auf LinkedIn
Gastgewerbe, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

For personal instant messaging WhatsApp is there but when it comes to Professio there is Jabber.

5,0 vor 6 Jahren

Kommentare: Instant messaging with coworker, desktop sharing, sending screen shot.

Vorteile:

1. Small, simple and easy interface for instantly messaging in one in the work hour. 2. Desktop sharing is another cool feature i use it when get stuck somewhere and needed advice of senior. 3. One of the most interesting feature of Jabber that few people knows is Alert when available it;s not like you can not message a person when he is not online you do but sometime you just want to message them in real time then this feature work as charm and you get notified when that person become online. 4.Easy to create group and message them as a whole this feature comes in handy when there is birthday of any coworker and you would like to notify your friends that there is special kind of arrangement in pantry at once but yes you can do that personally as well. 5.Password protected.

Nachteile:

1. Older messages get automatically deleted I think at least till now I have not found a way to restore them back but yes I think there would be the solution. 2. I would loved it if they had this feature alert when offline that is quite similar to alert when available. By this way I can track someone's. 3. Interface is easy at the same time boring.

Sanchita
Sanchita
Software Engineer in Indien
Verifizierter Nutzer auf LinkedIn
Telekommunikation, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Cisco Jabber - A Professional way of communication

5,0 vor 6 Jahren

Kommentare: Cisco jabber is helping us to manage communication with in the complete office. It's really a great professional instant message application that help to get connecting colleagues in the instant way.

Vorteile:

Cisco jabber is an instant messaging application that provide the professional environment for communication with in a network . Integrity of Cisco jabber with Outlook & IP is really amazing and provide the real time update with it that other person is busy or on call or in meeting. Group chat is possible where a host can join it with a simple approval or setting the auto-approval. Screen share & Desktop control is also possible with Cisco Jabber. Their is a limited and some professional emojis also which help in expressing the feeling for our words.

Nachteile:

The least thing I like in it is that we can not share the images in group chat. Chat history is also very important in professional world can Cisco Jabber should work hard to fix the bug of deleting the history and images that share on the chat, I will loving if they come up with an option of archive chat so we don't delete or loss our important chat. Their are some annoying default setting that company should fix it by default.

Vandana
Vandana
Business Analyst in Indien
Verifizierter Nutzer auf LinkedIn
Unternehmensberatung, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Cisco Jabber a great collaboration tool

5,0 vor 5 Jahren

Kommentare: Integration of Cisco Jabber with Microsoft Office is great and helps in to fetch the meeting details from Outlook calendar. The Android Auto integration is great. The Multi-line allow the user to receive and call over multiple line with complete details of line being used.

Vorteile:

Cisco Jabber is a great collaboration tool. User interface for instant messaging and desktop screen sharing enhance the user experience with its enrich features and functionality like popup notification for instant messages. Newly added emoji in Cisco Jabber 12.0 looks more interesting that add expression to your words. We can manage the group in our contact list. The group chat auto join is a great feature that helps to join the group in case you are not available to accept the group request. Jabber bots can launch the chats and calls.

Nachteile:

We are using the Cisco Jabber from past four years. The search panel for chat is a missing feature and needs to be added. Cisco Jabber should also work on encrypted backup and archiving chat options. It also needs the features to hide the images under chat and should enable the image share on group chat. Groups should also come with history feature.