Access PeopleHR Erfahrungen

Great HR software

Vorteile:

Easy to use the basic functions for a HR novice

Nachteile:

The expenses module isn't as good as other providers

A very happy customer!

Vorteile:

That they take on board the feedback from users and are pushing out really good updates. Most recently, the updated features of the logbook designer, which are fantastic from the perspective of helping to automate processes and create a better audit trail for HR/Line Managers. I can't fault the customer service, who have always come back to me whenever I have had an issue.

Nachteile:

The performance module is a bit clunky and isn't as customisable as other areas of the system, and could do with having the ability to reword the manager's sections. That being said we have adapted the logbook function with something simpler as this better suits the needs of our business.

A fit for purpose tool

Kommentare: Good system. Some parts of the system leave a little to the imagination, are a bit basic, sometimes released behind competitors but the pricing of the system (in comparison to it's competitors) far outweighs those downsides. We have proposed a number of minor/medium size developments which have been fed into the development sprints and subsequent releases which you wouldnt see with competitors. Strong account management we have seen with the two managers we have had, who can't do enough for us.

Vorteile:

The system met our requirements of a HR & Payroll system. We fed into their development cycles regularly and it was good to see a number of the changes that we proposed adopted by them in new releases. The account management was strong, which meant that when we had a problem it was generally fixed within the agreed timelines without the need for escallation. The system is very well priced, in comparison to the market leading offers.

Nachteile:

The user interface wasn't as strong as some of it's competitors. The functionality of the system (inclusive of all the add-on's) is a little behind it's competitors but if you are patient, and don't mind waiting the additions come.

Shocking privacy risks

Vorteile:

Easy to use, easy to set up. Fine for a company which wants unbridled access for all staff, but serious concerns around internal company privacy and security with some of the new features. Good for small, single office companies where everything is open.

Nachteile:

The product was looking good and then they released an app which allows the entire company to join a group chat. As a company with very careful data handling controls and locked down teams we were absolutely shocked they would roll this out. This means self service has to be disabled and renders the product almost useless. Very unsettling that a company would just role these features out without thinking through the consequences. With the planner individuals can see their managers planner and all their team mates - which may be great for a small office but a bit of a privacy breach for many people and companies. Very surprised we can't turn off planner access for their team / department colleagues. Customer service is generally intercom, intercom chat bot and links to articles so a bit hit and miss.

Great for this SME

Kommentare: People HR Saves me valuable time, it generates reports easily and gives me the confidence my records are secure and GDPR compliant.

Vorteile:

The cost and scale-ability was our immediate reason for shortlisting People HR. It was very important the employees could correct their own data. We like the mobile app for the team so that employee can upload expenses on the go or book a holiday at any time. As the Administrator I find the software very user friendly and bulk uploads save me many hours of work. When we first uploaded our data it was a really simple process. I use this for 3 companies with different account levels and it works perfectly for each company.

Nachteile:

I would like to be able to use the recruiter tools and the performance management but the permanent cost to upgrade outweigh the time they can save me when operating a small company.

Worst system to use for expenses

Kommentare: The worst to be honest, useless app, why you can't submit expenses on the PC version of the app is beyond me.. why only allow expenses to be submitted on the app. Fine if you can guarantee it works but there is no alternative.

Vorteile:

There are very little pros for the mobile app - it's useless and never works properly

Nachteile:

Sometimes the app works and sometimes it says you need to launch in Microsoft Edge.. when my default browser on my phone is Microsoft Edge. Clear the cache and cookies and still it says 'open in Edge?' even though it is opening in Edge. Tried to report this numerous times to PeopleHR and they give no helpful advice. Sometimes it works, sometimes you get the error message and it just loops around. Our internal IT have checked everything and there are no security restrictions, and as it sometimes works and sometimes doesn't it's a software issue. Also when you can get onto the platform to submit expenses, if you save them before submitting they just disappear.

PeopleHR Review

Kommentare: The real strength of people is its people! It's refreshing to find a company that walks its talk on culture and employee brand. They are all extremely helpful, knowledgeable and VERY long suffering and patient with non-technical customers! From the sales team to the help desk team - I cannot praise them high enough.

Vorteile:

The features are very good - wide range and very good value for money

Nachteile:

Very little really . The only criticism is that some of the administrative features are accessed direct from employee records instead of in background settings like you would expect. An example of this is adding a new document - you have to open an employee record, and go to the add documents - and you are then given an option to create a new template. This is not very intuitive. There is an excellent logbooks facility in which you can create custom logbooks for every conceivable record you might want - this also was accessed from an employees record but they have just moved this to its own section in admin settings. They need to do the same for the other areas as well.

Great implementation process

Kommentare: We have only just commenced using the software, so this review is purely related to the implementation team. The process has been very smooth throughout. [sensitive content hidden] was always on hand to answer any questions before we made the purchase and [sensitive content hidden] provided help and support during the implementation period. Both were friendly, easy to contact and quick to respond to all queries which made the process quick and easy. [sensitive content hidden] , who conducted our training, was very knowledgeable about the system. Thanks team!

Vorteile:

The software seems to cover everything we need it to administrate our HR needs. It is intuitive to use and the help videos and articles provide further detail when needed.

Nachteile:

Currently the software seems to do most things that we need. We were not able to use the LOS leave accrual rules as there wasn't the option to award our staff with an extra day on their service anniversary.

Implementing PeopleHR for acquired business

Kommentare: Great to have everything in one place, we were using several systems previously.

Vorteile:

Easy and intuitive to use. Required little training for staff on the basic functions.

Nachteile:

The link sent to users expires after a certain time. So once everyone had been uploaded, by the time we had told everyone about it the link had expired. Secondly, it is time consuming having to re-enter everyone's email address in order to re-sent them the link and because of the first point, had to be done for every employee. I assumed there would have been a "bulk" send option but there was not.

People is a straight-forward and inexpensive service for managing HR needs in your business.

Kommentare: People HR pulled our disparate HR tools from an intranet, spreadsheets and various folders into a single location.
As a SaaS, the value for money is great. The team were very helpful in getting the software set up and it supports most aspects of the business that we run.
There are REST APIs that we are starting to use to allow for anything "non-standard" and these are starting to be used in our organisation.
All in all, it really has helped our business.

Vorteile:

It will cover almost all aspects of HR requirements including timekeeping, holidays, reviews, contracts. There are some use and "fun" metrics that you can take away about your company from the dashboard. Line managers receive regular alerts about their teams. It's a fantastic price for the product.

Nachteile:

Although there is a mobile app, it does need some work. Timekeeping for employees is flexible, but actually recording time is long-winded. The UI is simple and straightforward in some areas, but feels a little awkward in others

A good HR system with great potential

Kommentare: Although I've listed more Cons than Pros the system is good and I'm enjoying using it, but its by no means perfect. As long as you go into the PeopleHR experience with your eyes open and a realistic expectations you will find the system easy to use functional and it will add value to your business. None off my Cons are show stoppers they are more annoying than anything, but loads of annoying niggles can add up. Having used many HR systems over the years they all have quirks and limitations, PeopleHR are very proactive and I'm sure these will all be addressed in the future

Vorteile:

The People HR platform is a easy to use and relativity simple HR platform that gives small / medium sized businesses a flexible HR solution. We've been able to get up and running in a few weeks with little intervention from the People team, which is a testament to the usability of the system. Out of the 11 platforms we looked at People gave us the best value and of offered the widest amount of functionality. The system is constantly being developed with new functions and features being added on a regular basis, due to the modular nature of the system you can cherry pick the parts of the system you need to use helping with the deployment process. The ability to create custom forms (though the logbook) adds a unique level of on the fly customization which lets you capture additional data removing the use of third party tools. There is a decent amount of supporting documentation (written & video content) which makes getting going really easy. The reporting out of the system is also really solid and very flexible. You can load your own data !!! (this is a great feature)

Nachteile:

The custom logbook forms are good but are also very limited, and working with them can be frustrating . It can take some very creative thinking to get them to behave in the way you want, this can be very frustrating. (this feature has so much potential and more development would greatly enhance the functionality and impact the system has) The ripple workflow engine is very "unique" and does require a solid understanding of the system to make best use of it. There isn't a "test now" button which means when you build a workflow, you have to sit about waiting to see if its worked which is time consuming and a little frustrating. The guys on he support desk are really knowledgeable, although it can take along time to get the right answer out of them. They are prone to making assumptions about your request with out fully understanding your requirements, and you end up going round the houses. There isn't a customer roadmap showing platform development, understanding whats being worked on would be really useful. Training matrix offers little functionality and currently isn't very usable After a few weeks of use you start to notice there are lot of unnecessary clicks when navigating the system, e.g. to jump between employee records takes 4/5 clicks, when making a single change across multiple records this can become very annoying. There are parts of the system where you assume you will be able to click on something e.g. when looking at a line manager you can see all their direct reports listed, but you cant click on them to view their profile. Cant click on employee profiles from the org chart To assign an employee goals they have to have an active performance review You cant have goals linked / team goals If you want to add the same goals across team you have to copy and paste each goal to every individual team member The performance review isn't "smart" there is no ability to add weighted questions. You cant have an employee involved in more than one performance review at a time. No ability to plot your staff into a 9 box talent matrix using the outcome from the performance review (having to do this off system using a separate tool) The implementation process is a little vague, with little project management from their side. e.g. handing over data to be uploaded and not being told when this will happen. Our system training is being delivered after having the system for 2 months, we could be using elements of the system completely wrong and wouldn't know. When uploading data into the system, the data was "adjusted" by the system during the upload process which caused a random (/nr) command to be added to all our employee addresses, I still haven't had a response as to what happened. This means i have to go through 110 employees and remove this manually....

The good people at PeopleHR have created a feature rich and versatile Human Resources Software Suite .

Kommentare: We are extremely happy with People HR 's feature rich software and easy to understand , intuitive implementation . From stem to stern this amazing software
offers summary integration of so many formally disparate Human Resource functions . We highly recommend it's use.

Vorteile:

From an introductory and initial stand point , we most loved the ability to effectively group and to communicate directly with top and the most competitive candidates for open positions at our company . The ATS tracking system from People HR makes this tasks quite manageable. The ATS feature has streamlined and consolidated our approach to posting new information on available positions and allows consistent and effective collection of all information relative to the hiring and vetting process. This is an absolute advantage our team is delighted to have. We also loved the attention to detail included in the software package such as the inclusion of customized signatures which can be formatted and included in all forms of email communication with prospective candidates. Finally People HR's "A C A" tracking further allows us to keep track with regulatory and compliance requirements grouped by employee as legal changes present themselves. This features keeps us as agile as we need . Finally the inclusion of a mobile app makes a fine support tool for maximum portability.

Nachteile:

We did find that our experience with customer service during the initial installation stages was not as reactive as we would like , but this is easily navigated through the use online tutorials and plentiful support groups to answer fundamental questions and install issues.

HR in a nutshell

Kommentare: IT's made holiday maintenance and training recordkeeping much easier. All HR basic tasks are in one place and we have scanned all documents and attached to individuals, doing away with most of the paper files we used to have which is an obvious space saver and going forward is more ecologically friendly.

Vorteile:

This is an excellent, all-in-one-place, HR package for a small company. It has restrictions, but on the whole it's easy to use with good support both in on-line guides and the support team. The structure is very straightforward, menus easy to navigate and covers everything a HR department will need from on-boarding, through induction, training, timekeeping, holidays, disciplinary proceedings etc to leaving.

Nachteile:

Expenses section is an additional extra and is a no-go area. I spent more time on to the helpdesk to it than anything and ended up having to stop using it. I dislike the fact that you can't order your employees to your choice and maintain that order - or go into that employee and then come back out to go back into the next one, you have to start at the top again and scroll down which is very time consuming if you are working through a number of employees.

Non-flashy well-provisioned HR IS

Kommentare: Having been using the system for only a month I am already finding it very useful, and think that going forward and finding my way better around the system will only improve it further!

Vorteile:

The employee screens are useful, and a far better way of storing data than in Word docs (as we were previously). I also like the way icons for different leave types/ absences show up for staff who are away when viewing the full staff list. We have recently undertaken our annual reviews in People for the first time and after some teething problems this also appears to be working well. The 360 form completions is again much better than emailing different reviewers and compiling feedback in Word. Finally, I would like to give credit to some of the automatic features which make the HR Manager's job easier - for example, on return to work from sick leave a member of staff is automatically emailed and reminded to complete a Return to Work form. This is great!

Nachteile:

The system has a lot of functionality and it can sometimes take a while to find what you are looking for. The UX is a bit clunky and there could be more ability to customise - i.e. I do not use a lot of the default items in the lefthand toolbar (e.g. training/ news/ notification) and if I could remove these it would mean I didn't have to scroll to the things I DID use. Furthermore, the fact that in reviews it is possible for the Manager to write over the Employee feedback seems very strange - 1) it creates the possibility of erroneously deleting comments, and 2) it would potentially allow a manager to edit or remove negative or unwanted feedback.

From Paper to electronic

Kommentare: Make sure you have a team to implement the software!

Vorteile:

Great to track holidays, absence and employee details. We've gone from paper to electronic with these aspects and also personal development reviews. It has been a transformation for our managers to find everything in one place and it has reduced our administration - also stopped us killing lots of trees! Eco. We can process accurate reports very quickly which helps with reporting to the Board. The ATS tracks candidates in one place, with full visibility as to where they are in the process for managers. When a candidate is successful, you can create them as a new starter in seconds.

Nachteile:

We also bolted on the recruitment ATS module but we cannot report on the data from this which can be frustrating. It took us a long time to get our jobs boards to feed in to our careers page which then fed in to PeopleHR to have candidates all in one place.

Great tool

Kommentare: Great

Vorteile:

User friendly! And always with new features.

Nachteile:

Not able to send and collect feedback from employees (automatic surveys). Not very customisable.

Great customer service!

Kommentare: A really great system ideal for a small to medium sized businesses where budgets need to be carefully considered. The support team are always willing to work with you to help resolve issues and even accept feature requests. I recommend this product highly - it has made the administration associated with my job much easier to handle.

Vorteile:

Almost instant replies from the support team which are always helpful and well thought out. Feature requests are accepted which is fantastic. The support site is full of useful 'help yourself' answers and the system has been built with HR rather than IT in mind.

Nachteile:

That we don't use more of the functionality on offer - there is a wealth of features and modules which I think would be useful to many businesses, unfortunately we just don't use them at the moment. I am hoping this will change very shortly.

Very user-friendly system

Kommentare: PeopleHR is a great system and all employees find it very easy to use.

Vorteile:

PeopleHR is a very user-friendly system and it both the HR team and the employees can work with it comfortably, without any prior training. It is very easy to add new employees/remove leavers and built reports from scratch so it can help a lot with different HR metrics. You can also add different fields on Logbook which will help each user track whatever is that they need. Great customer service with very speedy replies from the Admin team.

Nachteile:

Not much to say here as PeopleHR offers solutions for most of our needs. It would be beneficial if there was a whole new section about probations/reminders/outcomes (instead of having to use Logbook)

PeopleHR - Your central HR assistant

Kommentare: An affordable HR system that can track and record all aspects of hiring, on-bording and leavers. Highly recommended.

Vorteile:

Easy to use Excellent Support Always evolving with new features There are some great visual reports available You can create your own queries or request help to create new ones Set up user access levels for different people (Managers, Minions!) Company overview on Holidays, retention, sickness etc

Nachteile:

Not really that much I can say is not good, if you use it properly and utilise all the features then it will work well for your organisation.

Simple and Efficient to use

Kommentare: Be great to buy paid support time (by the hour) for company specific tasks.
Overall extremely satisfied with product and the helpful support team.

Vorteile:

Ease of use - very easy to pick up without the need to watch too many training video's. Removes need for paper files - do like the Company Document / Log Book areas. ATS is amazing - just managed first job advert completely via People

Nachteile:

Queries - These can bit tricky to get the hang of and generally need support to assist with. Sickness / Reports - More standard data and exception reports would be useful.

Great features for a care home

Kommentare: I spent a long time researching options before deciding on People HR & I am glad I did.

Vorteile:

Customer service has always been incredible. We've been using People HR for years & our staff have really adopted it well. It has quite a pretty interface and the team always seem to be adding new features and improving on existing features!

Nachteile:

Some parts still feel a bit disjointed and cumbersome. Although I think in fairness this is to be expected in order to meet as many clients needs it is to be somewhat expected.

People HR is a good product, but some of the feature could be improved

Vorteile:

People HR is a great piece of software to organised employees data in one place easily. The system allows you to store data in a easy and confidential way, GDPR was easy because of this as it allowed us to go completely paperless

Nachteile:

Our company is 24 hours, so it was difficult for using the tap in/tap out system as this product works more on a traditional office environment. However, for the most part this was the only product we found which suited our needs

Competent product

Kommentare: Maintain the quality of your chat support team. Don't try to cut corners on that area as they've been fantastic thus far.

Vorteile:

The best part of PeopleHR actually has nothing to do with the product itself but with the chat support feature. Anytime that I've had an inquiry, the team on chat support have been extremely helpful. It's good to know that there are people on standby to support me should I need it. The user interface is also pretty well done once you get to grips with it. Obviously user interfaces will always be extremely subjective but PeopleHR goes for a clean look. Don't let the the temptation to cram in new features cause PeopleHR to become bloated over time.

Nachteile:

I'm still fairly new in terms of experience with PeopleHR, but I do wish the performance reviews feature set was expanded upon. It's a bit confusing and doesn't fall in line with how I would personally prefer to use it. It would be nice if there was way to better keep track of performance reviews on a casual level. Perhaps a simple system where you can only insert new review dates once the relevant document for the previous one has been uploaded.

It's the best one we have used

Vorteile:

Its very easy to use and helps you store all documents in one place. It allows all other employees to access their documents anytime, anywhere. It is very efficient and in general makes life easy. They keep releasing new things on the software all the time which means it is constantly improving.

Nachteile:

sometimes when there are releases other things get messed up on the software. Sometimes there is alot of down time.

Intuitive & time saving!

Kommentare: We are really pleased with our decision to go with People HR. Time saving & great reporting.

Vorteile:

Easy to use interface, easy for employees to use & easy for me to complete back end approvals & admin processes. Definitely saves time for a small SME like us & it looks like as we grow, more of the functions will prove useful. There are many features that we don't use as we are currently a smaller company (5 employees) but the ones we do are great. The expenses phone app is popular - very straightforward & employees can complete expenses as they go along, rather than a pile of receipts piling up. Learning your way around PeopleHR is fairly straightforward - there are many video demos on particular tasks which is useful as well as the online help pages. Support is has been good when I've not been able to find answers online.

Nachteile:

I wish the holiday calendar could auto populate our Outlook Office calendar but I think this is probably a big ask! The tasks system designed to encourage your learning journey as a user of People HR isn't quite as useful as it might be - needs improving.