SyncSpider Erfahrungen

Ein Tool, auf das kein Verlass ist

Kommentare: Nie wieder!!!! Schlechter Suport: Es wird einem immer zuerst selbst die Schuld zugewiesen (z.B. "du hast das Passwort von Facebook geändert"), was nie der Fall war.

Vorteile:

dass man auch Meta Formulare verbinden kann

Nachteile:

dass man mind. 1x pro Monat Probleme damit hat. Verursacht personellen Aufwand, ständige Kontrolle, man zahlt noch den Support als Stundensatz für Fehlfunktionen des Tools

Katastrophaler Support, funktioniert nicht, unterirdisch!

Kommentare: keine, es kamen neue Probleme hinzu!

Vorteile:

das System hat nur auf dem Papier Vorteile!

Nachteile:

Syncspider sollte für uns den Link zwischen Campaignmonitor und unserem Shopware 6 - System schließen, so dass sich Nutzer im Shop zum Newsletter an- und abmelden können.Es hieß, dies wäre eine simple Angelegenheit, aber es funktioniert in keinster Weise!Syncspider kann „newsletter_recipient“ nicht übertragen, außerdem fehlt die Funktion um de-abonnierte Newsletter-Empfänger zu synchronisieren.Kunden die einmal als Empfänger übertragen wurden, bleiben für ewig so. Auch wenn sie sich im Shop wieder für den Newsletter abmelden.Das ist für eine Software Stand 2023 eigentlich absurd! Viel schlimmer wiegt jedoch, dass uns unser Ansprechpartner und die offizielle (!) Kontaktadresse ghosten und einfach nicht mehr reagieren!!! 500 € haben wir vorab bezahlt und sind -sorry- richtig hart verarscht worden. Wir verfolgen die Angelegenheit nun aus Prinzip anwaltlich weiter. Allen potentiell interessierten möchte ich von diesem Unternehmen dringendst abraten!

Tschüss Zapier

Vorteile:

Endlich ein Produkt aus Europa, mit dem man WebServices verbinden kann! Da kümmert man sich um WebServer, Mail-Service, Payment etc von europäischen Anbietern und nachher laufen die Daten dank Zapier doch wieder über die USA. Damit ist nun Schluss, denn SyncSpider ist eine Lösung aus Österreich, die Web-Anwendungen verbinden kann. Dazu kommt noch, dass die Integration nicht nur auf den WebHooks basiert. SyncSpider greift auf Schnittstellen der einzelnen Services zu und kann damit mehr Funktionen anbieten. Ich habe noch nicht alle Möglichkeiten ausprobiert, aber bislang blieben keine Wünsche offen. Bei mir spricht nun die Verkaufsplattform mit dem E-Mail-Serivice und mit dem Mitglieder-Plugin. Die Einrichtung ist einmal etwas Aufwand, aber dann funktioniert alles vollautomatisch. Ich mag auch die Möglichkeit per E-Mail über die einzelnen Aktivitäten oder Fehler informiert zu werden.

Nachteile:

Die Benutzeroberfläche enthält oft viele Informationen, da erschlägt mich etwas. Nun fehlt nur noch die Anbindung an BookLikeABoss, dann wäre ich rundum versorgt.

It has simplified UI that going to make Using this software a no-brainer !

Kommentare: It helped me save hours of work at night for minutes plus it has the system of automation which means all you need to do is prepare everything then let it run itself :D

Vorteile:

This software is easy to use doesn't take too much time to try it out and is focused on E-Commerce. it helps you forget all the copy past tasks that you used to have to alte at night

Nachteile:

Some sofware I use aren't included yet but he cool thin they are hyper active about adding new tooks weekly and soon daily

Goodbye mundane repetitive tasks and hello time at the beach

Kommentare: FIRST IMPRESSIONS:
The current UI isn't what I expected after reading a good number of reviews. Actually, I was pleasantly surprised how intuitive it is during my exploration phase. I don't know if my positive response to the UI is due to the not so glowing reviews of the UI. For me, it's not too bad at all. AFTER INITIAL USE:
As mentioned above, the UI isn't too bad. I found myself able to go through the workflow from creating a company, to creating a project and then adding integrations and creating tasks without much help from support documentation. Again, this was a pleasant surprise. I recommend creating a mind map first with existing integrations and then referencing the mind map as you build out the automations. The UI might not be as bad as I thought it would be, it's still no integrately or Zapier for visualization of the flow. CONCLUSION:
If you are in e-commerce managing inventory for multiple storefronts, then SyncSpider is the automation solution for you. Although, you should first check the available integrations and the integrations in their roadmap before pulling the trigger. Integration wishlist: startinfinity, mailrush, encharge, postoplan, Runtheworld, Novocall and Optinly to name a few. I am surely looking forward to integrating SyncSpider to automate more of my workflow.

Vorteile:

The apparent e-commerce focus is what pushed me to the edge in the selection of SyncSpider over the other alternatives. Existing integrations with some LTD SaaS is also a huge pro. I wish most of my SaaS was integrated, but maybe one day. The deep integrations is also a huge plus.

Nachteile:

This might just be more of a con specific to me but I'd like more integrations for the SaaS I use frequently. SyncSpider is only as good as its ability to integrate with many tools. The UI visualization of the integration flow even though is satisfactory for my needs, its still something to be desired. It would be great not having to create a mind map first before setting up a flow in SyncSpider. The good news though is there is supposed to be a revamp of the UI. The possibility of improvement also helped with my purchase decision.

Not ready for market

Kommentare: Utterly frustrating.
The members of the support team are very generous with their time and patience, so this is not a reflection on the team and there is definitely an effort to give good prompt support. A good addtion when a task is going nowhere as in my case, would be the offer of support via teamviewer to go through the task together. This would be both instructive and save a lot of time with all the going backwards and forwards and hanging about.
But after 7 weeks using this product daily (bar one week when my computer died), my overriding belief is that this product doesn´t do what it claims, and is simply not ready for market, which is a great shame.
The videos are promotional and contain no information that show you how to create tasks, just lots of bla bla bla about all the wonderful things Synchspider can do.
I have a week to decide whether to refund or not.
Disappointed.
This is not the review I wanted to write.

Vorteile:

It´s promise: lots of promises. No need for developers. Will save loads of time. Will save money. Autonomy. Easy to use. Great support.

Nachteile:

After selling it as a software that dispenses of the need to rely on developers, within weeks of running into problems Synchspider´s solution was to offer to do the task required for 400€. Or to set up an API for 2000€. What was that about no need for developers, the main promise of the product? And there are already other omnichannel softwares out there doing the same job of linking up to marketplaces for a lot less. So, it took 2 weeks to link my website (prestashop) to Synchspider. In advance of buying, it was confirmed that Synchspider supports Prestashop. I have spent another 5 weeks trying to create a CSV from my backoffice, to then send this csv data to Amazon. Every day. All day. Lovely support team who can only work within the permiters of what has already been created. But am beginning to feel like a guinea pig. I expected some learning curve, but every day there is a new button that needs pressing to resolve this or that. There is a lack of overriding information to give an overview as to how the system works. There are choices that are left unexplained as you move through the task, so the user can´t interpret what is required without relying heavily on support. So lots of to-ing and fro-ing and still no result.

Take Back Your Life With SyncSpider

Kommentare: Working on several different ecommerce stores by myself feels like a 24/7 non stop process with no end in site, that is unless I can find a tool that automates as many day-to-day tasks as possible freeing up my day to not only work on the more important parts of my business but also to get my life back and spend more time with family and friends. Well lucky me I found it and SyncSpider is that tool!

Vorteile:

SyncSpider is the best tool for automating your daily tasks as well as keeping all your data from different platforms & tools in-sync, in real time freeing up your time to work on your business! Tons of integrations with more on the way and an endless amount of possible future integrations limited only to your imagination and of course you would have to request it! Don't worry this team and the customer service is also top notch and ready to help you automate your business and get your life back! I recommend SyncSpider for any ecommerce business especially if your still doing most or all of the daunting tasks required to be successful yourself without any automation!

Nachteile:

Some Integrations are still needed but they are on the roadmap to be added soon plus you can request any integration that you might need for your business and they will work their hardest to get it added to the roadmap! Some integrations can get a little technical but they have great support and tons of video tutorials you can follow along to get set up!

SyncSpider is my new go to integration tool!

Kommentare: Overall I enjoy SyncSpider and have big plans for it as my web design business grows. It is my goal to help small businesses grow online and if I am able to use SyncSpider to do that for their web based storefronts, it is going to truly add value to what I can bring to the table for my customers. We are living in a time where in person shopping is suffering and small businesses need to adapt to the changes of time. SyncSpider will help my clients do that by simplifying product listings in online stores, adding leads to their CRM systems, and by assisting to completing tasks faster.

Vorteile:

What I like most about this product is that it provides much deeper integrations than what I am use to with other products like Zapier. It also has a stronger focus on e-commerce where I felt other integration platforms were lacking. I feel the development team stands behind the product with a lot of enthusiasm and have a strong determination on growing the product rapidly. Having good customer support is a must when building a quality product with some level of complexity such as SyncSpider. Nice work on the in-depth documentation as well.

Nachteile:

What I like least about the product is that it is still young and that there are still a lot of products that have yet to be integrated into the platform. Hopefully the product will continue to grow with more and more integrations as the weeks go by making the product more useful.

eCommerce Automation at its best!

Kommentare: Wonderful! Very easy to navigate and work with! Very simple to understand!

Vorteile:

The automation of being able to communicate multiple programs together automatically. We bought this software to replace Oberlo and Dropified. We were not only ecstatic that we could buy this at a cheaper rate but that we could also have the SyncSpider team custom program apps for us so their software could get multiple programs of ours to communicate together to complete our auto ordering processes of our Print On Demand services and our AliExpress dropshipping!

Nachteile:

Nothing at all. This was the answer we had been searching for for years. As I said, we started out using Shopify (which changed their name to Dropified), and then we tried Oberlow but they both had quirks and frustrations with automating certain products from certain drop shipping companies. SyncSpider took care of all of this and now if we can't custom program the app to do what we want, we can either work with a zappier app or pay to have a SyncSpider programmer custom program the feature for us!

The Connection Between Sales, Marketing and Fulfillment

Kommentare: SyncSpider is a great tool to have in your setup, when it is all about automating your eCommerce business.

Vorteile:

The main point for us using this software was to save me lots of hours of manual work. The only way growth can occur is through automation. This now becomes the centerpiece; the glue that binds everything together. This software makes connecting between various sales, marketing, and fulfillment apps a breeze. Although they try to make things simple, some integrations are not as straight forward. Their customer support/service is very helpful and reach out to ensure that your integrations are working. They also have their own service that will create the integrations and take care of the entire process for a nominal fee. If they don't have your integration, they will add it shortly after request are made. The team is responsive and eager to help you accomplish your goals.

Nachteile:

The amount of integrations are limited compared to other products. Although, minimal at this time, they are being worked on at a feverish pace. Also, the UI is not the most impressive, but the software does what it needs to do and does that well.

One of the most complete automation tools to scale businesses for small and big teams!

Kommentare: Smoot, seamless and consistency.
The integration and the process to create them offer a tremendous box of solutions where creativity is the limit. Coders and non-coders have the potential to use SyncSpider with ease. More important, it providers the reliability of your business running correctly across platforms consistently.

Vorteile:

The versatility that the application offers is tremendous. Niched solutions, but also other more generals are available on the platforms. This allows me to scale my sales processes but also the administration. I SAVE a lot of time.

Nachteile:

The fact that the owners and his team are creating a great externality-network around the platform helps to connect with other emerging solutions aside from the popular ones. So, SyncSpider has a great potential since it is empowering businesses.

Synch Your Business into the Future!

Vorteile:

Exactly what I need. An automation tool whose focus is on ecommerce and multiple-step operations. We are using it to setup a several complex multi-step automations between sales, marketing, e-commerce, funnel, analytics and communications tools. This is exactly what I need at a price I can afford. For my use case, this is incredible value for the money.

Nachteile:

I think the UI has been mentioned a few times here in the comments. To be sure, it isn't the sexiest compared to some, but it does get the job done and the dev team is already working on improvements. Compared to Zapier and Integromat, of-course they still have some work to do on the sheer number of integrations. That said, I'm excited about the direction the team is headed and the continued pace of development they have committed to.

Really nice automation platform

Kommentare: It's smooth

Vorteile:

i really like how everything is built from inside, it's very simple to use the software, it has many apps that i am using on a regular basis

Nachteile:

Would be great to have more apps and more sexy UX

Great alternative for automation, specially for growing businesses

Kommentare: So far the support team has been awesome! We were reluctant use it because not all our specific integration requirements are not possible at this time, but we feel pretty confident that SyncSpider’s team is working hard on expanding their integrations and improving their service. They do provide the integration as a service outside their roadmap as well, and they were pretty responsive, sent us a budget quickly for the integration, sadlyit was outside our Latin-American SME budget for now. We are looking forward to moving 100% of our e-comm automation process to SyncSpider! Note on usage: I'm still getting the hang of it, so far i've only tried integromat, iftt and Zapier, and they are all different, and I'm not an advanced user, so I'm hoping for some more documentation/examples/training to make this even more valuable!

Vorteile:

Fast development and constant integrations coming out every week Really good support Workflow based, so relatively easy to start using it We got a LTD, so price was unbeatable, but still without the deal the prices are pretty good for the volume they provide (plus the offline and service-less integrations)

Nachteile:

Would benefit form pre-made templates between services (it would expedite implementation for us users) We haven't figure out how to manipulate data (as we do in Zapier) before sending it to the other service UX still has room to be more intuitive

A boost to EdTech

Kommentare: While SyncSpider is primarily aimed towards ecomerce I can see huge potential for this in the booming EdTech market. The future of education is hybrid and now that educators have seen that they can carry out online learning and there is a market, it won't be long before many start online academies that specialise in micro concepts and lessons. SyncSpider has the potential to help educators to manage their own online course logistics and automation. The team is very reposnive and open to adding new integrations. Imagine where this can go with integrations to Classroom API and other popular LMS. Imagine if it could help with the other main challenge educators face - main problem that teachers face: administrative issues. These administrative and infrastructural issues get in the way of teachers and hamper the workflow. I am convinced that most of these that are routine will get automated soon and my investment in SyncSpider is towards that end.

Vorteile:

It is easy to setup and the limits are much better than its nearest competitors. Hands big volumes of data Roadmap is dynamic Team is enthusiastic and responsive

Nachteile:

Currently the Integrations with education providers is minimal compared to their vast stock of e-com integrations. However the silver lining is they are open to learning about this market and already in the process of integrating some integrations I have requested.

Fantastic opportunity to cut workload

Vorteile:

Having an app that synchronizes your tasks across multiple apps can really streamline the way your business is run. Ideally we would be able to pay a development team to create a tailor made system for our business, but before that is a possibility its likely we would be using cheaper applications we can find readily built and available online. Sync spider allows those ready built apps to communicate, almost like you do in fact have a single tailor made software for your company. Of course there are other apps that exist doing the same thing, but the Team at Syncspider has reeaaaally shown some enthusiasm and hard work in developing this software to the expectation of its users in the last few months. and shows much promise to content with the heavy hitters like zapier. I am glad to have picked this up for a lifetime deal.

Nachteile:

as with any app syncing software its notlikely youd have access to every intergation you want, and to every process you want to automate. and so the only flaw is that its limited a the moment in what it can do. but that is the nature of the software, and all of these softwares exist to continually evolve and integrate with newer apps on the market.

The automation tool you need to save time and money

Kommentare: SyncSpider allows you to automate any digital business processes by integrating data from multiple platforms. I love the simplicity of it and how easy it is to use. Also, the team will be adding new apps daily to be integrated!

Vorteile:

Easy to use and covers a lot of the common integrations and they have a great support team!

Nachteile:

Compared with other automation tools, syncspider may be lacking behind in the amount of app that can be integrated, however, the team is working hard to add more daily

A wonderful tool for all appsumo fans

Vorteile:

I am a true compulsive buyer of appsumo deals and often I regret that the integration of a zapier needs to wait for months or even years. Here we have a tool developed by someone who, like me, is a fan of appsumo deals and who give priority to appsumo deals integration. If you take plenty appsumo deal, this one is for you! Thanks to them for thinking of us :)

Nachteile:

Still needs some intergration i really need : Pcloud, Oxatis for example

Using Sync spider to replace Zapier

Kommentare: Very pleased–.

Vorteile:

Sync Spider will be the perfect addon for any Growth hacker or growth marketer that wants to connect multiple apps and tools. The tool is easy to use and set up, it has a wide range of connections, and the team is responsive to new connection requests. We use it mostly for slowly replacing things we normally did with Zapier and it saves us a lot of monthly marketing dollars. The UX is simple and neat, things are easy to find and I believe even a, not a user will have no difficulty finding their way around. Well recommended for both agency and product.

Nachteile:

So far I have been happy with the tool and nothing bad to say

Great experiences!

Kommentare: Great experiences!
Nowadays, there are more and more applications of this type - the competition is increasing. I have tested most of them and I must say that SyncSpider has unique approach which I like the most.
Yes, it is not ideal yet, but he's going in the right direction...

Vorteile:

It's amazing how much you can do with just two connections: webhooks and external API - it's like a dream come true for someone existing in the world of web applications! How beautiful it works! You can do almost anything. At least for these two connections it is worth using SyncSpider... Besides, for example who else has a connection to Allegro - nr 1 marketplace in Poland? I have not found anywhere else - only in SyncSpider. I really like the direction in which the application is going. Also I look at the roadmap with hope and excitement! Keep the high level guys! I believe that you will reach the top because you have an excellent product - getting better every month ...

Nachteile:

The UI could have been more modern in my opinion. More detailed documentation would be useful also.

SyncSpider is a b2b synchronizing software with plenty of choice and growing

Vorteile:

Let's say you want to publish products from Cs-cart to Etsy: well... you can, and that's saying something, just like they planned to add Lazada and Shopee: You never heard of those marketplaces, but I need them. As the multichannel software with Cs-cart integration ? almost none. Even when you find what you want (Wordpress, Magento, Amazon...) multichannel software are highly expensive.

Nachteile:

It's not for everyone, unless you are ready to pay someone to setup the synchronization. For example, the product mapping will take hours. But if you want to export your user emails to some newsletter software, it's fast and easy.

Value for Money and A Big Time Saver!

Kommentare: After signing up, I was provided with a warm welcome and their support team have been very responsive to my requests and have been helping me set up the various integrations for my business.

Vorteile:

In the past I've used tools like Zapier, Integrately and Pabbly which are all great tools as well. Though the monthly costs of running them and the additional tasks that we had to continuously pay for especially when you go over a certain limit doesn't justify the ongoing costs. That's why I considered SyncSpider.

Nachteile:

There are a few things I learnt which I hope they will eventually address is the trigger functions. Currently they only have 2 types - one through a scheduled time and the 2nd is triggered by a task within SyncSpider. If they can add another one that is triggered by the event change / update in the app it would be better - e.g. like an API trigger instead. I know I've been able to solve this issue using the Webhook function and that's worked exactly the way I expected.

A powerful automation software

Kommentare: In short, it's a powerful automation software, you can do almost everything, especially with just two connections: webhooks and external API - it's like a dream come true for someone existing in the world of modern web applications!
It is a great platform to sync multiple e-Commerce websites. At least for these two connections above it is worth using SyncSpider a lot!
SyncSpider also makes it easier to connect and sync many different apps and services. My strong example is if you are selling your products on multiple platforms like your WooCommerce store and Amazon.
I really like the direction in which the application is going.
Also I look at the roadmap with hope and excitement!
Keep the great work guys!
Definitely, a great powerful tool for automation to have around to grow your business in no time!

Vorteile:

You can do almost everything, especially with just two connections: webhooks and external API Stable and robust product A lot of connectors available

Nachteile:

I'm waiting for a LinkedIn connector to automate more. It is on the roadmap, so I will enjoy soon also this part!

Fantastic automation tool

Kommentare: I have been looking for this kind of tool to integrate various tools to help a few of my e-commerce clients for a while. Syncspider provides everything I need.
The syncspider custom integration and the windows app bring whole lot of new opportunities of integration.
I definitely give a full 5 stars to this great software and the team!

Vorteile:

- focus on e-commerce - Intuitive UI - Great collection of tools already integarted - custom integration (API and web hook) - abiltity to create sub-accounts for my clients - customer support - this list can go on and on

Nachteile:

- some existing integration (ex. Deskera) doesn't work, customer support said they are working on the fix. - learning curve?

Awesome tool which gets better and better

Vorteile:

High (very high) number of available integrations from almost every niche/industry. The team is adding more and more integrations almost weekly and they really hear their community. The support is great and really trying to help and solving every problem/question.

Nachteile:

It takes a bit time to get into the process of creating automations. The UI could be be updated in the future but thats not very a big con.