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Über IntouchSurvey

Collect Voice of Customer data with flexible survey software, and close the loop on every customer interaction.

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Lauren N.
Marketing Manager in USA
Elektrische/elektronische Fertigung, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great Platform for International Surveys

5 vor 5 Monaten

Kommentare: Within one year of using the tool, we have been able to implement seven international surveys and share actionable data within our organization. An entire team is not needed to support, we have one full-time person spending a few hours a week.

Vorteile:

Overall UX is clean and easy to use. The functionality options, survey building and delivery customizations offer everything you need. We even use the survey QR code for China survey deployment and have seen an increase in responses.

Nachteile:

The support team is very keen to collecting feedback on features that can be added to the roadmap. Sometimes it takes a while to get on there. Currently, the survey tool cannot send from one list a specific survey based on region/language. There is a workaround in place for a toggle language change option.

Antwort von Intouch Insight

vor 4 Monaten

Thank you so much for the great review! We're so thankful to our wonderful customers like yourself, who continue to share feedback to help us make even better products! We look forward to continuing to support your team to make better and more streamlined survey programs.