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Über FedEx Ship Manager

Versandplattform, mit der Unternehmen Online-Bestellungen, Kundenprofile, Verlaufsaufzeichnungen und Abrechnungsprozesse verwalten können.

Erfahre mehr über FedEx Ship Manager

Vorteile:

I like that it is integrated with my title software.

Nachteile:

I lost mine and therefore lost an unknown gift.

Bewertungen zu FedEx Ship Manager

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,2
Kundenservice
4,1
Funktionen
4,3
Preis-Leistungs-Verhältnis
4,4

Weiterempfehlungsquote

8,0/ 10

FedEx Ship Manager hat eine Gesamtbewertung von 4,3 von 5 Sternen basierend auf 40 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (40)

Dianna
Dianna
Writer & Content Coordinator in USA
Verifizierter Nutzer auf LinkedIn
Schreiben & Editieren, Selbstständig
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Easy to Use & Gets the Job Done

4,0 vor 2 Jahren

Kommentare: Overall I am dry to and when I need to use FedEx I will be using it.

Vorteile:

The thing I liked most was how easy it was to compile all of the orders that needed to be shipped out and then print the labels in an orderly way that wasn’t overly complicated or hard to do. It kept the process quick.

Nachteile:

I would say the thing I liked least was how I can’t check prices for competitors which I understand but it can be frustrating having to go between different sites and compare.

ADRIANO
CFO in USA
Einzelhandel, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Good shipping alternative

4,0 vor 9 Monaten

Kommentare: Our experience with Fedex so far has been good.

Vorteile:

Fedex services are reliable and efficient.

Nachteile:

Comparing prices with USPS, Fedex is a little higher.

Mark
President in USA
Großhandel, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Ship manager usually works, but it is very slow and cumbersom to use

2,0 vor 3 Jahren

Kommentare: We finally solved all our ship manager issues by doing several things..
1) we stopped daily pickups (weekly pickup charges are extremely expensive)
2) We started using XPS Ship for all shipments, this way we can easily compare USPS, Fedex and UPS all at the same time, and use the one that fits each shipment the best. Everything from 1 software on one screen and it works directly with Ebay, Amazon, Shopify, Walmart and we can ship with Fedex, USPS and UPS, all from 1 place

Vorteile:

Once you get used to basic screens they are easy to use for everyday ground shipments.

Nachteile:

Software does not have anyway to visibly integrate with with other software programs such as Quickbooks, Amazon, Shopify, etc, so each order must be manually entered, and then tracking info and shipping cost must be manually copied back to each order on the other systems. You cannot easily change the address of an existing customer on the fly, the system assumes anything changed is a new customer, so you get multiple copies of the same customer in your address book.

Jennifer
Director Customer Service in USA
Einzelhandel, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Survey4561

5,0 vor 8 Monaten

Vorteile:

the service, ease of use and the customer service

Andy
Andy
Operations Manager in USA
Verifizierter Nutzer auf LinkedIn
Großhandel, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

An essential tool for anyone who uses Fedex regularly!

5,0 letztes Jahr

Kommentare: I would recommend to everyone. The software provides all the information I need to control the flow of fresh flowers from various points and import ports to my location.

Vorteile:

The software provides all the necessary features to make sure I know where my packages are, and when they will arrive. It provides updated information on delays, to keep us "in the know" before our vendors and customers/

Nachteile:

The only con is the limited automated Customer service options. The best way to access their customer service is over the phone with a live individual.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Großhandel, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Fantastic and terrible at the same time.

1,0 vor 2 Jahren

Vorteile:

When it works correctly, FedEx Ship Manager is great for tracking inbound packages and outbound packages as well. That's mostly what we use it for. Sometimes we use it for return label generation as well.

Nachteile:

I always have these "access denied" and 404 errors when using the site. I can't find a way to fix these errors other than opening up FedEx Ship Manager on another browser that isn't chrome.

Theo
Owner in USA
Einzelhandel, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

FedEx Ship Manager works fine for low volume shippers

3,0 vor 3 Jahren

Kommentare: I used to use FedEx Ship Manager to print my occasional FedEx labels until I found an integrated solution that allows me to compare rates among carriers and import orders automatically.

Vorteile:

FedEx Ship Manager is a fairly easy solution to print FedEx Ground and Express labels one at a time assuming you don't need to compare rates with other carriers.

Nachteile:

FedEx Ship Manager is not really suited for users who need to print more than a handful labels per day as it doesn't have enough shortcut features to print labels in volume efficiently. Also, printing international labels can be complicated and FedEx live support in this area is inadequate.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Hochschulbildung, 5.001–10.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

A One-Stop Solution for Your FedEx Shipping Needs

5,0 vor 2 Jahren

Vorteile:

FedEx Ship Manager has all of the features one would expect from a shipping tool (price estimation, label creation/printing, tracking) all in one convenient piece of software. What's more it even includes useful reporting options. Custom shipping profiles are also possible--which is very useful for those shipping multiple packages to the same location. FedEx Ship Manager is easy to use with an intuitive interface. It has proven to be a useful tool for me as I ship out waves of packages to purchasers. It makes things easy and really speeds up the process with its workflow optimizations. Before FedEx Ship Manager, it could take me an hour to prepare a half-dozen packages, now that time has been cut in half thanks to the software. The tracking reports allow me to follow-up quickly with any customer questions and make sure packages are getting where they need to go.

Nachteile:

Overall, there is little to complain about when it comes to FedEx Ship Manager. It does everything I need when I want to ship FedEx packages to customers. It has all of the features I need in terms of labeling, tracking, and price estimation and is easy to use. Sometimes the tracking information is less detailed than I would like. However, that is more an issue with the FedEx logistics system than the software itself.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Rechtsberatung, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great way to keep track of your shipments!

5,0 vor 4 Jahren

Vorteile:

I love that when I have something coming to me via FedEx, I get notifications even if I don't know about the shipment or where it's coming from. Very helpful in monitoring packages being delivered if I'm not at home.

Nachteile:

It would be nice if I could get notifications about any package delivered to my address whether it's addressed to me or someone else.

Lauren
Manager in USA
Verifizierter Nutzer auf LinkedIn
Maschinenbau oder Wirtschaftsingenieurwesen, 51–200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung
Quelle: GetApp

It’s not the best but not the worst

3,0 vor 6 Jahren

Vorteile:

You can receive rewards once in a blue moon You can add you’re tracking numbers to review your scheduled shipping They say that you receive perks for shipping through your account

Nachteile:

Sometimes I go to the FedEx store and use my account to ship packages and it never shows up under tracking. I’ve tried to order supplies multiple times and never received anything!!! And I’m trying to run a business!! They need to upgrade the application and offer newer promotions that you can use at the FedEx location.

Matthew
Director of Ops in USA
Computer-Vernetzung, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Director of Ops

3,0 letzte Woche Neu

Kommentare: I have used fedex for about a year when our rates with UPS went up. Fedex brought cheaper rates so we switched. Needless to say we went back to UPS a year later after the poor customer experience with us and our customers with their deliveries .

Vorteile:

The only thing I like about this software is the free gifts they provided for every dollar we shipped.

Nachteile:

This software is not user friendly. It's difficult to maneuver through the software. It's hard to find reports. Overall this was built by developers that didn't take into account what the end user wanted.

Mauro
Head of IT in Kanada
Bekleidung & Mode, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

FedEx Ship Manager Does What We Need It To Do

5,0 vor 2 Jahren

Kommentare: Overall we have been using it for some time with success, good customer support when needed and though we of course always like to lower costs, the costs have not been horrible.

Vorteile:

We are able to create custom code in the back end via VBA in order to better integrate some functionality

Nachteile:

Sometimes the software and the setup of it can be a little convoluted.

Michael
Private Security in USA
Verbraucherdienste, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

FedEx Is Efficient For Sender, Not So Much For Recipient

3,0 vor 4 Jahren

Kommentare: Reliable for shipper, very unreliable for sending a surprise gift. Delivery drivers do not appropriately utilize necessary adequate resources to enter large apartment or condominium buildings. Lost packages and poor, difficult to reach live customer service agents.

Vorteile:

FedEx software is within the online portal. It offers ease of use to pay for shipping of goods ranging anywhere from legal documents, requiring paid signatures to be witnessed upon delivery by the driver, to delivery of merchandise such as refrigerators, televisions, DVD players, or perishables and clothings. Price of shipments are usually determined by weight, and whether you choose to insure your product in case of it being lost or damaged during transit, whether you want a signature of recipient, and how quickly you prefer the shipment. The FedEx Ship Manager permits users to gain tracking numbers and send world wide with relative ease. One can also use it for purchase of office supplies.

Nachteile:

As one having been on the receiving end of FedEx, they do not offer a way for a recipient to locate a live human Customer Service Employee very easily if there is an issue with a shipping, tracking or Door Tag Number. Delivery drivers have proven to be unreliable careless about doortag numbers being placed carelessly on the building without utilizing callbox for entry and delivery. If you contact FedEx without a DoorTag. Number and finally discover how to speak to a human employee, they offer absolutely no way of locating your goods or parcel as the recipient, for example, if your received a surprise gift from FedEx on your birthday, as was my situation, or perhaps a court summons. The tracking label door tag which the Delivery Driver creates after attempting to deliver to find that recipient is not home, is small and flimsy. I lost mine and therefore lost an unknown gift.

Luis armando
Director operativo in Mexiko
Welthandel & internationale Entwicklung, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Entregas producto v logistica de servicio

5,0 vor 2 Jahren

Kommentare: Muy positiva y genial

Vorteile:

Sistematizar y programar recolecciones de producto comprar etiquetas para enviarlas.con.anticipación las guias

Nachteile:

Quiza el servicio al.cliente y el.costo un poco elevado

Jeffrey
Founder
Landwirtschaft, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Much simpler than UPS's online shipping service

5,0 vor 2 Jahren

Kommentare: I use this at my day job very regularly & it is a great way process our shipments directly through FedEx

Vorteile:

It is a very basic & lightweight tool, it is very easy to use & is geared towards volume VS UPS who is geared towards old granny's that need everything oversimplified.

Nachteile:

Very little to dislike except the fact that it has the occasional bug or glitch.

Jennifer
Title Department Manager in USA
Immobilien, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

This product does it's job.

5,0 vor 3 Jahren

Kommentare: I love this product. I would recommend to everyone.

Vorteile:

I like that it is integrated with my title software. It makes it so much easier to use. The labels print so great each time and the fed ex person is always so timely in picking up the product.

Nachteile:

There is not a thing I can think of that I don't like.

Jennie
Escrow Manager in USA
Immobilien, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Fedex is great!

5,0 vor 2 Jahren

Kommentare: Fedex ship manager is great and user friendly.

Vorteile:

I think the software is user friendly and easy to use

Nachteile:

I dont have anything negative to say about fedex

Danielle
Admin Assistant in USA
Informationstechnologie & -dienste, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

FedEx Ship Manager

5,0 vor 4 Jahren

Kommentare: This software has more benefits than other vendor shipping software I've used previously. It's our first choice when shipping goods.

Vorteile:

Being able to ship, store clients info for future use and print label all from my desk makes this program a huge plus for our business.

Nachteile:

Not easy to access old shipping charges after 6 months. Calling into support you will get passed around from department to department. It's rare to get to a real person, sometimes resulting in our staff having to use USPS instead.

Jonathan
Ceo in USA
Psychische Gesundheitsfürsorge, 2–10 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

FedEx shipping manager has made my life so easy

5,0 vor 3 Jahren

Kommentare: FedEx shipping manager has been a great addition to our company it has made everybody’s life extremely easier

Vorteile:

Everything and all the features that they offer I really love they made my life super easy

Nachteile:

If you have something to complain about this then you must be a fool or not understand how to use it

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Telekommunikation, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

FedEX Ship Manager

4,0 vor 4 Jahren

Kommentare: Overall, this is a great tool and makes life a lot easier.

Vorteile:

This is a great tool for organizing billing and making sure shipments are billed to the correct client. I like have preset profiles.

Nachteile:

If you make a mistake and need to edit your shipment, it is a little clunky to make revisions. It is hard to get back into previous shipments.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Druck, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Easy step by step shipping

5,0 vor 4 Jahren

Kommentare: Great way to ship stuff out as It's step by step and I don't have to deal with UPS as they always lose packages.

Vorteile:

I like that everything you need to enter is on one page, you don't have to click through a bunch of pages to ship one package.

Nachteile:

There's not much that I can think of that I don't like about this software, it does what I need it to.

Jason
Manager in USA
Druck, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

FedEx Shipmanager is easy for standard shipping needs

4,0 vor 3 Jahren

Vorteile:

I like the reliability of FedEx Shipmanager to do my daily shipments.

Nachteile:

There is functionality to print labels from a spreadsheet of addresses. This is more complicated than it should be. It took us months to feel comforatable.

Eric
IT Manager in Kanada
Telekommunikation, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Easy way to send packages

5,0 vor 4 Jahren

Kommentare: Its a must if your shipping daily and want to make it easy for yourself without making constant calls

Vorteile:

Its easy to use and fast in creating labels for shipping especially if you do this on the daily.

Nachteile:

Sometimes problems with postal codes in Canada / US which it tries to correct

Ana
Translator in Argentinien
Übersetzung und Lokalisierung, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

FedEx

5,0 vor 2 Jahren

Kommentare: My experience has always been excellent. I know that I don't have to worry about anything. The service is impecable.

Vorteile:

Excellent timing. Excellent caring of the parcel. Excellent tracking service. Date of arrival as promised.

Nachteile:

More expensive than other shipping services.

Michael
Owner in USA
Sportartikel, Selbstständig
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

The best shipping option for small business

5,0 vor 4 Jahren

Kommentare: FedEx has made my business operations streamlined. I wouldn't use anyone else at this point.

Vorteile:

FedEx offers the best pricing, the easiest shipping arrangement software, and the quickest shipping of all the options I've tried.

Nachteile:

I really do not have any Cons to list because no other company I'm aware of offers something better than what I am getting with FedEx.