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Über FedEx Ship Manager

Versandplattform, mit der Unternehmen Online-Bestellungen, Kundenprofile, Verlaufsaufzeichnungen und Abrechnungsprozesse verwalten können.

Erfahre mehr über FedEx Ship Manager

Vorteile:

Can get a instant quote and dashboard is easy to navigate.

Nachteile:

Delivery drivers have proven to be unreliable careless about doortag numbers being placed carelessly on the building without utilizing callbox for entry and delivery.

Bewertungen zu FedEx Ship Manager

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,3
Kundenservice
4,0
Funktionen
4,3
Preis-Leistungs-Verhältnis
4,4

Weiterempfehlungsquote

8,2/10

FedEx Ship Manager hat eine Gesamtbewertung von 4,4 von 5 Sternen basierend auf 37 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (37)

Andy
Andy
Operations Manager in USA
Verifizierter Nutzer auf LinkedIn
Großhandel, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

An essential tool for anyone who uses Fedex regularly!

5,0 vor 7 Monaten

Kommentare: I would recommend to everyone. The software provides all the information I need to control the flow of fresh flowers from various points and import ports to my location.

Vorteile:

The software provides all the necessary features to make sure I know where my packages are, and when they will arrive. It provides updated information on delays, to keep us "in the know" before our vendors and customers/

Nachteile:

The only con is the limited automated Customer service options. The best way to access their customer service is over the phone with a live individual.

Dianna
Dianna
Writer & Content Coordinator in USA
Verifizierter Nutzer auf LinkedIn
Schreiben & Editieren, Selbstständig
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Easy to Use & Gets the Job Done

4,0 letztes Jahr

Kommentare: Overall I am dry to and when I need to use FedEx I will be using it.

Vorteile:

The thing I liked most was how easy it was to compile all of the orders that needed to be shipped out and then print the labels in an orderly way that wasn’t overly complicated or hard to do. It kept the process quick.

Nachteile:

I would say the thing I liked least was how I can’t check prices for competitors which I understand but it can be frustrating having to go between different sites and compare.

Michael
Private Security in USA
Verbraucherdienste, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

FedEx Is Efficient For Sender, Not So Much For Recipient

3,0 vor 4 Jahren

Kommentare: Reliable for shipper, very unreliable for sending a surprise gift. Delivery drivers do not appropriately utilize necessary adequate resources to enter large apartment or condominium buildings. Lost packages and poor, difficult to reach live customer service agents.

Vorteile:

FedEx software is within the online portal. It offers ease of use to pay for shipping of goods ranging anywhere from legal documents, requiring paid signatures to be witnessed upon delivery by the driver, to delivery of merchandise such as refrigerators, televisions, DVD players, or perishables and clothings. Price of shipments are usually determined by weight, and whether you choose to insure your product in case of it being lost or damaged during transit, whether you want a signature of recipient, and how quickly you prefer the shipment. The FedEx Ship Manager permits users to gain tracking numbers and send world wide with relative ease. One can also use it for purchase of office supplies.

Nachteile:

As one having been on the receiving end of FedEx, they do not offer a way for a recipient to locate a live human Customer Service Employee very easily if there is an issue with a shipping, tracking or Door Tag Number. Delivery drivers have proven to be unreliable careless about doortag numbers being placed carelessly on the building without utilizing callbox for entry and delivery. If you contact FedEx without a DoorTag. Number and finally discover how to speak to a human employee, they offer absolutely no way of locating your goods or parcel as the recipient, for example, if your received a surprise gift from FedEx on your birthday, as was my situation, or perhaps a court summons. The tracking label door tag which the Delivery Driver creates after attempting to deliver to find that recipient is not home, is small and flimsy. I lost mine and therefore lost an unknown gift.

Mauro
Head of IT in Kanada
Bekleidung & Mode, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

FedEx Ship Manager Does What We Need It To Do

5,0 letztes Jahr

Kommentare: Overall we have been using it for some time with success, good customer support when needed and though we of course always like to lower costs, the costs have not been horrible.

Vorteile:

We are able to create custom code in the back end via VBA in order to better integrate some functionality

Nachteile:

Sometimes the software and the setup of it can be a little convoluted.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Hochschulbildung, 5.001–10.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

A One-Stop Solution for Your FedEx Shipping Needs

5,0 letztes Jahr

Vorteile:

FedEx Ship Manager has all of the features one would expect from a shipping tool (price estimation, label creation/printing, tracking) all in one convenient piece of software. What's more it even includes useful reporting options. Custom shipping profiles are also possible--which is very useful for those shipping multiple packages to the same location. FedEx Ship Manager is easy to use with an intuitive interface. It has proven to be a useful tool for me as I ship out waves of packages to purchasers. It makes things easy and really speeds up the process with its workflow optimizations. Before FedEx Ship Manager, it could take me an hour to prepare a half-dozen packages, now that time has been cut in half thanks to the software. The tracking reports allow me to follow-up quickly with any customer questions and make sure packages are getting where they need to go.

Nachteile:

Overall, there is little to complain about when it comes to FedEx Ship Manager. It does everything I need when I want to ship FedEx packages to customers. It has all of the features I need in terms of labeling, tracking, and price estimation and is easy to use. Sometimes the tracking information is less detailed than I would like. However, that is more an issue with the FedEx logistics system than the software itself.

Theo
Owner in USA
Einzelhandel, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

FedEx Ship Manager works fine for low volume shippers

3,0 vor 2 Jahren

Kommentare: I used to use FedEx Ship Manager to print my occasional FedEx labels until I found an integrated solution that allows me to compare rates among carriers and import orders automatically.

Vorteile:

FedEx Ship Manager is a fairly easy solution to print FedEx Ground and Express labels one at a time assuming you don't need to compare rates with other carriers.

Nachteile:

FedEx Ship Manager is not really suited for users who need to print more than a handful labels per day as it doesn't have enough shortcut features to print labels in volume efficiently. Also, printing international labels can be complicated and FedEx live support in this area is inadequate.

Jennifer
Title Department Manager in USA
Immobilien, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

This product does it's job.

5,0 vor 2 Jahren

Kommentare: I love this product. I would recommend to everyone.

Vorteile:

I like that it is integrated with my title software. It makes it so much easier to use. The labels print so great each time and the fed ex person is always so timely in picking up the product.

Nachteile:

There is not a thing I can think of that I don't like.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Rechtsberatung, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great way to keep track of your shipments!

5,0 vor 3 Jahren

Vorteile:

I love that when I have something coming to me via FedEx, I get notifications even if I don't know about the shipment or where it's coming from. Very helpful in monitoring packages being delivered if I'm not at home.

Nachteile:

It would be nice if I could get notifications about any package delivered to my address whether it's addressed to me or someone else.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Telekommunikation, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

FedEX Ship Manager

4,0 vor 3 Jahren

Kommentare: Overall, this is a great tool and makes life a lot easier.

Vorteile:

This is a great tool for organizing billing and making sure shipments are billed to the correct client. I like have preset profiles.

Nachteile:

If you make a mistake and need to edit your shipment, it is a little clunky to make revisions. It is hard to get back into previous shipments.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Druck, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Easy step by step shipping

5,0 vor 4 Jahren

Kommentare: Great way to ship stuff out as It's step by step and I don't have to deal with UPS as they always lose packages.

Vorteile:

I like that everything you need to enter is on one page, you don't have to click through a bunch of pages to ship one package.

Nachteile:

There's not much that I can think of that I don't like about this software, it does what I need it to.

Mark
President in USA
Großhandel, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Ship manager usually works, but it is very slow and cumbersom to use

2,0 vor 2 Jahren

Kommentare: We finally solved all our ship manager issues by doing several things..
1) we stopped daily pickups (weekly pickup charges are extremely expensive)
2) We started using XPS Ship for all shipments, this way we can easily compare USPS, Fedex and UPS all at the same time, and use the one that fits each shipment the best. Everything from 1 software on one screen and it works directly with Ebay, Amazon, Shopify, Walmart and we can ship with Fedex, USPS and UPS, all from 1 place

Vorteile:

Once you get used to basic screens they are easy to use for everyday ground shipments.

Nachteile:

Software does not have anyway to visibly integrate with with other software programs such as Quickbooks, Amazon, Shopify, etc, so each order must be manually entered, and then tracking info and shipping cost must be manually copied back to each order on the other systems. You cannot easily change the address of an existing customer on the fly, the system assumes anything changed is a new customer, so you get multiple copies of the same customer in your address book.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Großhandel, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Fantastic and terrible at the same time.

1,0 vor 2 Jahren

Vorteile:

When it works correctly, FedEx Ship Manager is great for tracking inbound packages and outbound packages as well. That's mostly what we use it for. Sometimes we use it for return label generation as well.

Nachteile:

I always have these "access denied" and 404 errors when using the site. I can't find a way to fix these errors other than opening up FedEx Ship Manager on another browser that isn't chrome.

Jason
Manager in USA
Druck, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

FedEx Shipmanager is easy for standard shipping needs

4,0 vor 2 Jahren

Vorteile:

I like the reliability of FedEx Shipmanager to do my daily shipments.

Nachteile:

There is functionality to print labels from a spreadsheet of addresses. This is more complicated than it should be. It took us months to feel comforatable.

Eric
IT Manager in Kanada
Telekommunikation, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Easy way to send packages

5,0 vor 3 Jahren

Kommentare: Its a must if your shipping daily and want to make it easy for yourself without making constant calls

Vorteile:

Its easy to use and fast in creating labels for shipping especially if you do this on the daily.

Nachteile:

Sometimes problems with postal codes in Canada / US which it tries to correct

Jennie
Escrow Manager in USA
Immobilien, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Fedex is great!

5,0 letztes Jahr

Kommentare: Fedex ship manager is great and user friendly.

Vorteile:

I think the software is user friendly and easy to use

Nachteile:

I dont have anything negative to say about fedex

Danielle
Admin Assistant in USA
Informationstechnologie & -dienste, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

FedEx Ship Manager

5,0 vor 3 Jahren

Kommentare: This software has more benefits than other vendor shipping software I've used previously. It's our first choice when shipping goods.

Vorteile:

Being able to ship, store clients info for future use and print label all from my desk makes this program a huge plus for our business.

Nachteile:

Not easy to access old shipping charges after 6 months. Calling into support you will get passed around from department to department. It's rare to get to a real person, sometimes resulting in our staff having to use USPS instead.

Jeffrey
Founder in
Landwirtschaft, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Much simpler than UPS's online shipping service

5,0 letztes Jahr

Kommentare: I use this at my day job very regularly & it is a great way process our shipments directly through FedEx

Vorteile:

It is a very basic & lightweight tool, it is very easy to use & is geared towards volume VS UPS who is geared towards old granny's that need everything oversimplified.

Nachteile:

Very little to dislike except the fact that it has the occasional bug or glitch.

Denise
Owner in USA
Einzelhandel, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Good but Glitchy Software

3,0 vor 3 Jahren

Kommentare: I have used the software for about 8 years and have yet to see any improvements.

Vorteile:

Can get a instant quote and dashboard is easy to navigate

Nachteile:

The software dashboard needs a major upgrade and simplified. It is so out of date and can be glitchy and timeout.

Christopher
Owner/Doctor in USA
Krankenhausversorgung & Gesundheitswesen, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Printing postage from your office!

5,0 vor 3 Jahren

Kommentare: So far so good...somewhat easy to use, cost effective, time effective, and allows you more time as you dont have to go to a FedEx location to ship!

Vorteile:

For anybody that has a need to ship products via FedEx this is one of the easiest ways to accomplish postage right from your office. You can even schedule pickups in print off postage directly from your computer.

Nachteile:

The only problem with this is you have to ship with FedEx obviously! While UPS and USPS are both competitive with pricing and options it will limit your choices using only fedex ship manager.

Luis armando
Director operativo in Mexiko
Welthandel & internationale Entwicklung, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Entregas producto v logistica de servicio

5,0 letztes Jahr

Kommentare: Muy positiva y genial

Vorteile:

Sistematizar y programar recolecciones de producto comprar etiquetas para enviarlas.con.anticipación las guias

Nachteile:

Quiza el servicio al.cliente y el.costo un poco elevado

Lisa
Library Media Specialist in USA
Bildungsmanagement, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

FedEx Ship Manager! Efficient and easy to use!

5,0 vor 3 Jahren

Kommentare: Very easy to use, reliable, especially the Lite version of the software which is what I have the most experience with!

Vorteile:

The lite version of this software is an absolute SNAP to use and I recommend it to small business pals!

Nachteile:

Nothing. It's efficient, clean, and easy to use... What more could I ask for to be honest? Great product!

Philip
SE in USA
Informationstechnologie & -dienste, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Good Way to Ship, Track and Manage Packages

5,0 vor 3 Jahren

Kommentare: We use it regularly to ship and track packages and manage fedex invoices. Overall we are impressed it gets the job done.

Vorteile:

Easy to use interface that makes shipping things easy. It's easy to access your shipping history, pull up old invoices and tracking numbers.

Nachteile:

Can be a little confusing to manage address books but otherwise the interface is pretty easy to use.

Chi
Marketing Specialist in USA
Großhandel, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Simple Tool Not So Simple

4,0 vor 3 Jahren

Vorteile:

- The cost and discount rate is moderate - Easy to schedule for pickup and track shipments

Nachteile:

- Navigation is not so simple for the beginner - Creating Shipment can be hassle at times

Ana
Translator in Argentinien
Übersetzung und Lokalisierung, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

FedEx

5,0 letztes Jahr

Kommentare: My experience has always been excellent. I know that I don't have to worry about anything. The service is impecable.

Vorteile:

Excellent timing. Excellent caring of the parcel. Excellent tracking service. Date of arrival as promised.

Nachteile:

More expensive than other shipping services.

Liz
Executive Assistant in USA
Telekommunikation, 51–200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

FedEx customer support leaves a lot to the imagination

3,0 vor 2 Jahren

Vorteile:

It is nice to have the online option to print your own label.

Nachteile:

If you have any questions specifically about an international package it is nearly impossible to speak to a live person. Any questions that are asked to the chat bot are automatically sent to the FAQs or the tracking feature. Outside of calling your local FedEx store, which doesn't have anything to do with shipping internationally using the online option, don't expect to speak to live people in customer service.