Circuit Erfahrungen

Great software, easy to use

Kommentare: Very good. Few issues.

Vorteile:

Circuits is quick and easy to use for admins, dispatchers and drivers. Route creation and optimisation is easy both in-browser and on the app.

Nachteile:

Occasionally (only a handful of times) a similar, incorrect address has been ripped from circuits to Google maps and sent drivers to the wrong place It would be good if it could sync with shopify so that orders could be marked delivered/attempted and notes could be entered on customer orders without leaving the circuits app.

Extremely important App

Kommentare: This app has vastly made my route planning easier and is an important part of my business.

Vorteile:

Perfect app for Process Server route planning.

Nachteile:

I need a little better alternative planning when stops have set delivery times.

Delivery Scheduling Needs work

Kommentare: Overall, Circuit is adequate for optimization, but scheduling need work.

Vorteile:

Route optimization is critical to our business. Circuit does a good job at this.

Nachteile:

I can set "Arrive between (Hours:Minutes) and (Hours:Minutes)" but I have several customers who are closed for an hour or two for lunch. Support can't tell me how to schedule around those closed hours. Seems simple to me.

Best optimizing app out there

Kommentare: Overall my experience has been good and I’m a dedicated user.

Vorteile:

I love the ease of use and how much time it saves me on a daily basis.

Nachteile:

Sometimes if takes me down roads that no longer exist or someone’s backyard that looks like a road. Gets a lil irritating since I’m back logging but I’ve starting to pick it up faster and map around it

Great value!

Kommentare: Circuit is improving all the time. It is a great product for the price, and the team seems to actively be working to upgrade it. Their customer service is accessible and they listen and work to fix any issues that arise. Including modifying the functions when necessary. While there are issues that have arisen with load time and how many things you have to click through in order to finalize a route, the positives far outweigh the negatives. I would recommend.

Vorteile:

Circuit is improving all the time. It is a great product for the price, and the team seems to actively be working to upgrade it. Their customer service is accessible and they listen and work to fix any issues that arise. Including modifying the functions when necessary.

Nachteile:

Too many finalization buttons to optimize a route. It seems like you have to click through so much after inputting the route information before the route is actually saved. Many times our team has input a route and not finalized it because you have to walk through 3 additional steps to complete it. That takes time when working with a customer.

Top Tier Software: Highly Recommend

Kommentare: My overall experience with Circuit was truly wonderful. The team was on standby to answer any and all of my questions in a timely manner and were very helpful in explaining each package to suit my needs whereas other corporations try to upsell the most expensive package. The software was straightforward and relatively simple to use. Great experience overall. I’m a loyal circuit customer at this stage and plan to renew my subscription any time an optimization software is necessary for myself and/ or my company.

Vorteile:

The most impactful features that I was able to utilize with Circuit was its user friendly interface and the simplicity of integrating the software into the logistics strategies I had curated for my team. Having to schedule, coordinate, and distribute my team to over 400 locations in under 2 weeks would not have been feasible had I not had access to a platform as inclusive as Circuit. It was easy to format, it’s extremely inclusive in terms of importing and exporting data (daily and weekly,) and it’s novice friendly in terms of my drivers understanding how to use it for the first time. Both drivers and administrators are able to update the app/ web browser and all changes are stored with in the system- removing the need to update spreadsheets all day.

Nachteile:

The only feature that I would encourage the Circuit team to incorporate into the software would be to format the “phone number” column so that the team is able to click the number and it automatically calls as opposed to having to read the number and manually type it in. Outside of that I can’t think of a single feature that the software doesn’t already encompass.

One Of My Favourite Apps

Kommentare: Finding the Circuit app has been a true highlight and I've loved using it ever since. It's a great inexpensive app which is easy to use, constantly being improved and is very well supported by their customer service team. It saves me time planning deliveries for my drivers and saves my drivers time by optimising their route efficiency. I know where my drivers are at any time which means I can provide very accurate information to my customers regarding their deliveries.

Vorteile:

Circuit is a great app for anyone who organises deliveries and/or drivers as part of their work function. It's user friendly and inexpensive and can be used by anyone with a phone. It sorts deliveries in to the most efficient runs, provides a 'proof of delivery' function, shows real time tracking of drivers and notifies customers. The Circuit team provide great customer service, are constantly improving their product and are happy to take suggestions onboard for further improvements.

Nachteile:

There's nothing I don't like about Circuit. There is one improvement that I have already suggested to the team, which they took onboard. This was the ability to click and drag a particular delivery and place it exactly where I want it in the delivery run, irrespective of what is the most efficient order. This would help as occasionally our customers have particular needs that don't fit in with the most efficient route.

The most cost effective

Vorteile:

If you are running a small fleet of delivery vehicles, then the circuit is a must have. It is a cost effective solution with loads of great features. The one feature we love is how the customer can track their delivery to their business.

Nachteile:

None thing really. The only feature that would be fantastic to have would be to upload a week's worth of deliveries and for circuit to optimise the run for the week. At the moment you only do it for the day. Which means sometimes we go to the same area in the week.

Organizing the Chaos of Route Planning

Kommentare: Circuit's customer service is unmatched. Both [sensitive content hidden] in Customer Success and [sensitive content hidden] Thurgood in Sales resolved an issue I experienced with ending my free trial. Despite being a cross-departmental situation, both leaders showed why they are at the head of their groups. The urgency and professionalism in their communication earned my trust and consideration for any future business I decide to do with them.

Vorteile:

Circuit made a usually tedious process of planning my routes for philanthropy and charity a breeze. To be able to plug in multiple different addresses across the county and have their algorithm standardize it in one simple route is what is making me consider subscribing to this service in the future. No other service does route planning better.

Nachteile:

I personally did not find the other services Circuit offered to be useful to me - but that is more so to do with my goals than theirs. While they offer Route Planner and Teams to differentiate different accommodations and goals, they might need to further this visually (e.g. different color schemes or branding). They already attempt to do this, but Circuit is what people will remember - so maybe consider combining them into one application with one brand and making sure the difference is clear for both users of Route Planner and Teams.

Amazing Product

Kommentare: Absolutely love circuit, it made a huge difference for our deliveries. We take the orders via our website then import them into circuit and boom it builds the route, and tells our customers when to expect us. I love the fact that our customers can send us an in flight message and this has been really handy when they have had to unexpected go out and want to leave us instructions. Circuit has saved us so much time and enabled us to provide a very professional delivery notification service. Love it!

Vorteile:

Great for route planning and keeping our customers in the loop.

Nachteile:

Nothing really, would love a your next notifcation for the customer

Amazing Route Management App

Kommentare: Circuit functionality greatly enriches our business process and we have had wonderful experience with their customer support! In addition, they are very strong in communicating new functionality when it becomes available, which we appreciate.

Vorteile:

Given the ease of import data, we are able to manage our weekly delivery route with accuracy and appropriate automated communication with our customers!

Nachteile:

The most useful feature missing for our use would be the ability to change the order of stops manually. The "make first" and "make last" functionality is useful but needs further development in allowing to select the order of the stops and opting out of the optimization of route option!

Great Product -

Kommentare: Great. We've been with them for years and always been happy

Vorteile:

Honestly the whole package of the offering is amazing. it does virtually everything we need it

Nachteile:

The only thing I don't like about Circuit is the integration with shopify. We could become more effiecnt at pulling products if we could produce a list of items that we are delivering that day.

Using circuit for route planning

Kommentare: I’ve been using it for 3 years now and never regretted my decision

Vorteile:

I can plan in advance and map out my route for the next day which makes my job more efficient and easier

Nachteile:

Everything is good no complaints I don’t have any issues currently

Optimizes my time creating delivery routes

Kommentare: Positive

Vorteile:

Saves me time when I'm at my busiest part of the day

Nachteile:

From the beginning to now, most of my needs have been met with version updates. Would be nice to be able to add a driver to a route currently in progress.

inexpensive and efficient

Vorteile:

We use circuit to manage our delivery team, plan routes and issue delivery notifications. Compared to competitors it is a much more affordable solution that provides the simple features we require for a small delivery team.

Nachteile:

GPS could be better at times. But for the price it isn't an issue for us.

Great acquisition

Kommentare: a great experience to improve job

Vorteile:

all the features, great software LOW COST

Nachteile:

Need more detail in maps, need chat with driver

Circuit -- Such a gamechanger.

Kommentare: Circuit has made our organization be able to be more efficient as well as help ensure that we are able to give our clients their food on a weekly basis due to the simplicity that our routes are easy to create, maintain and function with.

Vorteile:

Circuit has allowed our organization to be able to serve more individuals in need that qualify for our services due to the dramatic amount of time we were using to hand-type and navigate ourselves for our deliveries. Now, with Circuit, we can base our route off the week before that was saved within our team and add and take off deliveries instead of having to manually do it by hand.

Nachteile:

The mobile app can be more of the way to go in terms of routes but sometimes we do have to use the webpage. I have seen it be significantly slower on that aspect.

Circuit Review

Kommentare: It's a pretty good tool for our local deliveries.

Vorteile:

It's easy to use to use usually. It's easy train people on.

Nachteile:

It doesn't give me different options for paths. Sometimes there are routes that are more dangerous that we would like to avoid.

Overall good.

Kommentare: Overall it a good web application.

Vorteile:

The most liked feature of the circuit is giving our customers a proper update.

Nachteile:

It's the support.For a reply, we need to wait more than 10 minutes

Great Time Saver

Kommentare: Overall we really enjoy the product and think it offers great value for money. Even for a small business like ours.

Vorteile:

We like the route management so we don't need to manually sort a drop list for our drivers. Circuit automatically gives our drives the most efficient drop list and route.

Nachteile:

Real time adjustments to the delivery locations and order would be great.

Great product!

Kommentare: Great product, saves time and builds efficiency into our delivery schedule.

Vorteile:

The ease of route planning and adjusting routes for the delivery drivers is excellent!

Nachteile:

The one thing I'd like to see is the ability to number the deliveries quickly rather than set a time and delivery window.

Circuit for Sales Review

Vorteile:

Circuit makes me so much more efficient and makes route planning a breeze.

Nachteile:

I wish I could add general notes for the entire day, instead of just for each individual client. That’s really my only complaint and it’s not that big of a deal honestly

Route planning for YYC Local Wipes deliveries

Vorteile:

Very cost-effective Can add delivery notes to each "stop" on the route Can adjust route on the fly, and re-optimize the remaining stops Compatible with apple carplay because it uses either apple maps or google maps on your phone Circuit for teams has all the features you'd want to manage a team of delivery drivers -bulk upload of routes -delivery confirmation functionality

Nachteile:

It was confusing that there are 2 apps, so for a while we didn't even realize that dispatch tier features existed, but other than that, there aren't many complaints as it's allowed us to optimize our delivery times here in Calgary, AB, getting sanitizer wipes delivered during the pandemic!

Best Value for Money

Kommentare: Super quick to set up, easy to guide students through, and easy to access further information when needed.

Vorteile:

Very simply laid out, provides exactly what it says it will without slowing down the system of the user at all.

Nachteile:

Very happy with the system, easy to use for end users, no complaints!

Essential for any buisness that relies on delivery tracking

Kommentare: Great over and experience very reliable product.

Vorteile:

Being able to keep track of deliveries that are in out for the day.

Nachteile:

I can not think of anything negative about this product.