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Über Userlist

Integriere und binde deine SaaS-Nutzer während ihres gesamten Lebenszyklus ein. Sende gezielte verhaltensbasierte Kampagnen per E-Mail oder In-App-Nachrichten.

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Vorteile:

Nicht verfügbar

Nachteile:

Nicht verfügbar

Bewertungen zu Userlist

Durchschnittliche Bewertung

Benutzerfreundlichkeit
5,0
Kundenservice
5,0
Funktionen
4,8
Preis-Leistungs-Verhältnis
5,0

Weiterempfehlungsquote

10/10

Userlist hat eine Gesamtbewertung von 5 von 5 Sternen basierend auf 6 Nutzerbewertungen auf Capterra.

Nutzerbewertungen filtern (6)

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Nutzerbewertungen filtern (6)

Jonny
Jonny
Director in UK
Verifizierter Nutzer auf LinkedIn
Onlinemedien, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Flexible marketing automation for software startups

5,0 vor 4 Jahren

Vorteile:

Userlist is a great tool that allows you to build compelling email sequences to nurture and engage your customers and trial users without getting too bogged down in the nitty gritty of marketing automation. When using competing tools I had a tendency to overthink my behaviour based emails, but Userlist's slick and simple design allows me to focus on what matters - creating emails that really engage users on my site. Yet the apparently simplicity is deceptive - under the hood there's plenty of power and flexibility to get clever with your sequences when you want to, while keeping things simple and intuitive for your everyday campaigns

Nachteile:

I'd like a little more details in the reporting over time

Antwort von Userlist

vor 4 Jahren

Thanks so much for this great review, Jonny. We're thrilled to have you as a customer

Aaron
Marketing Director in USA
Sport, 51–200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Great Product, Great Team

5,0 vor 4 Jahren

Kommentare: We've had a very good experience with Userlist. Because their marketing website did such a good job laying out what was possible with the tool, we've been able to accomplish everything we set out to do. And we're excited to expand our use in the future.

Vorteile:

- Easy to use - Well-designed interface - Excellent documentation and helpful guides - Personal customer support - All the features you need without the fluff/complexity of most software

Nachteile:

No real cons that I can think of. This category of software always involves a decent amount of work to get things up and running, but they made that process easy for us.

Antwort von Userlist

vor 4 Jahren

Thank you so much for trusting your customer messaging with us, Aaron. It's a pleasure to have you as a customer at Userlist! Warmest regards, Jane & Benedikt.

Michael
Founder in Spanien
Computer-Software, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

A great tool for sending automated messages to your customers based on their usage.

5,0 vor 4 Jahren

Vorteile:

UserList is such a great tool to build automatic email sequences based on customer's behaviour. Integrating into our systems was super easy and they have a great API to send customer data like custom events and such. We also use it to send email newsletter broadcasts to all our customers Before we used Intercom but we weren't happy with that at all and way too expensive. After implementing UserList the software was paying for itself already after a couple of days. Conversions went up and expansion revenue kicked in. UserList is very easy to use and looks wonderful. The messages that my customers are seeing look great as well.

Nachteile:

Nothing I can think of right now. UserList has all the features we need right now. It is also cheaper than the alternatives.

Antwort von Userlist

vor 4 Jahren

Thank you so much for this great feedback, Michael. It's been a pleasure to have you as a customer over the years!

Christian
Christian
Founder/CEO in USA
Verifizierter Nutzer auf LinkedIn
Computer-Software, Selbstständig
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

The only and best emailing platform built for SaaS founders

5,0 vor 4 Jahren

Vorteile:

Userlist was trivially easy to integrate in my Rails app, made setting up all the onboarding emails I knew I should've been doing all along a breeze, and makes it fun to test new ideas without needing to redeploy my entire application. It's amazing!

Nachteile:

I think there's an opportunity for Userlist to be going through their users campaigns and offering consulting to improve results.

Antwort von Userlist

vor 4 Jahren

Thank you so much for the review and the feedback, Christian. It's been amazing to have you as a customer. Warmest regards, Jane & Benedikt.

Ruben
Founder in USA
Internet, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Userlist is easily the best customer messaging tool for SaaS

5,0 vor 4 Jahren

Vorteile:

We've been using Userlist for a while now and compared to alternatives, we had a much easier time implementing it and getting started. Userlist has a great API and very nice user interface. We were quickly able to implement several emails based on specific customer events (or lack of activity) which helped us improve user engagement. Additionally, we use Userlist to announce new features and the emails always look great.

Nachteile:

Nothing that I can think of. Everything from features to pricing is exactly what we were looking for.

Antwort von Userlist

vor 4 Jahren

Thanks so much for the detailed review, Ruben. We're honored to have you as a customer!

Daniel
Founder in Hongkong
E-Learning, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

One of the Most Important Aspects of Setting up a SaaS Business SOLVED

5,0 vor 4 Jahren

Kommentare: If I build another SaaS, Userlist will be one of the few no-brainers that I will use again. I'd also be crazy not to mention the customer service aspect: one of the [SENSITIVE CONTENT HIDDEN] spent several hours with me (across several weeks!) debugging my own email server's deliverability issues. Outstanding customer service A+++

Vorteile:

The core value proposition is customer messaging via email. In this aspect, Userlist knocks it out of the park. After months of knowing I needed to set up an onboarding email sequence, I finally took the plunge and signed up for Userlist. Within 2 hours I had everything set up technically... *and* I had implemented a complete onboarding email sequence according to industry best practices (which they guide you in writing). What had been on my mind for a long time was implemented so quickly, and just as everyone said it would, an onboarding sequence had a tremendous impact on user activation / retention (+20%). Since then, I've implemented several additional email sequences to capture even more value from the tool.

Nachteile:

There is no mobile application - so all interactions are through their desktop web application.

Antwort von Userlist

vor 4 Jahren

Thanks so much for this detailed review, Daniel. We're so glad to have you as a customer!