Excellent vision and execution, UI and UX improvements incoming!
We spent a lot of time several years go with a competitor, since the switch to dropsuite we have not looked back. Their product team continues to be ahead of the curve in vision and in product effectiveness. They add new capabilities and function rapidly, often at no price change! Excellent support and customer service / account service. Worked with me to aid in seperation of duties capabilities and are reimagining it from the ground up.
The UI is pretty hard to get. Sometimes the things are not in logical places and the overall structure of accounts, heirarchy, and permissions. These are however all in the roadmap and I believe fully in the teams leadership and execution.
Kommentare: We looked at numerous solutions when attempting to find a solution to backup and archiving for O365. Our largest concern was ease of use, and I couldn't be happier with this solution. You made the integration very simple and we have been able to navigate this tool expertly when onboarding new folks on our team. We are VERY happy with this solution.
Backing up O365 and ensuring compliance to our retention policies felt like a daunting task, but with Dropsuite, we have been able to successfully recover data, not just from e-mail but from sharepoint and one-drive on several occasions in such an easy manner, I would not hesitate to recommend this to anyone who is looking for a backup and retention policy management tool for their O365 presence.
It is somewhat tricky to get ahold of someone when something comes up, but once I open a ticket successfully, I get excellent service.
Dropsuite enables us to backup and compliance archive our entire Microsoft 365 portfolio of services without the need to worry that anything is missed.
We had a small issue with upgrading to the new security protocols enforced by Microsoft Modern Authentication, however they can't be blamed on Dropsuite. Only thing I can think of that was a challenge in using the product.