Hopin Erfahrungen

One off event - easy to use and affordable

Kommentare: We really enjoyed using it, really easy to explain to others and it helped us host an event for the first time virtually that we were unsure about. Took some of the fear out of going virtual for the first time.

Vorteile:

The way the video staging was set up with back stage areas where we could tee up guests etc. We liked that it didn't take much to explain to speakers how to use it.

Nachteile:

Was hard to test the back of house functionality with only one computer / log in but easy to check with multi-users.

Lots of virtual event options out there but we chose Hopin

Kommentare: Our event development agency works with clients who need to replace in-person programs with online events, often quickly. The Hopin team has helped us figure out the work flow and the platform lends itself to setting up a demo and then the actual event very quickly. Attendees and exhibitors alike can figure out how to navigate in a couple of minutes - and that's the key to a successful event.

Vorteile:

Hopin is very intuitive and when trying to convert a live in-person event to a live online event this is the platform that most matches functionality and hitting the objectives sponsors and exhibitors seek. Their development team is quite responsive to suggestions for further improvements...wouldn't even know whom to call at some of the competing platforms.

Nachteile:

Pricing is creeping up with the various updates and as Hopin grows; company has experienced some growing pains in their first year but is catching up quickly.

It took Ring Central 45 days to activate the account.

Kommentare: We worked with Rİng Central for their new product Hopin. It took Rİng Central 45 days to activate our account and we could not host events during this period. And when we asked them to change the start date of our contract due to that delay it again took them 4 months to respond and finally we received a negative response—still trying to resolve this. As a long-time Hopin customer, I find it sad to read bad reviews like ours in recent months.

Vorteile:

I like the attendee experience and overall UI.

Nachteile:

The onboarding process was not effective.

Still improving for agencies

Kommentare: Hopin is a tremendous platform that really cares about feedback and wants to win in this virtual space.

Vorteile:

You can pick up using the software today and have an entire event built out by tomorrow. The speed networking is a fan favorite and the expo is a great value for sponsorships.

Nachteile:

After using the platform for 9 months, and creating 50 events for clients and our own events, as super users, we need the platform to improve specifically for agencies in the following ways: 1. Billing by event not organizationally 2. Stripe attached at the Event level not the organization level 3. Public API for custom integrations

Good for live events, but still has some bugs

Vorteile:

I researched a few different virtual event platforms (Whova, BlueJeans) before recommending that our organization move forward with Hopin. It had all the critical features for a virtual event (video conferencing, downloadable analytics, registration, and options for "networking" and "main stage" events). It also had a clean cut design that was intuitive and easy to use - which was critical to us because we knew that promoting an event that would require users to create an account for a new software would be a potential barrier. It was easy and intuitive for attendees/viewers to use. As a small nonprofit organization, we were also able to use the platform for a relatively affordable price.

Nachteile:

At the time I used Hopin, there were no options to live stream the video conferencing to Facebook or Youtube. There were also no options for captions. Hopin uses its own video conferencing software, but I think it would be better if it integrated Zoom instead as Zoom has live stream and captioning features. Furthermore, we did many rehearsals with speakers before our live event, but on the day of the event, the video conferencing audio did not work for 1 speaker. To this day, I'm not sure what the issue was. I think it was difficult for speakers to get acclimated to Hopin's video conferencing (another reason I think it would have been better to choose a platform that integrates Zoom, which (most) everyone knows how to use).

Hopin is a different kind of virtual experience for Business Resource Groups

Kommentare: This was a great platform to help connect our Business Resource Groups members online in a new and exciting way. We were able to leverage the stage, sessions, and networking parts of the platform.

Vorteile:

I loved the navigation and the ability to engage with others on the platform. We were able to stand up a full event in less than two weeks using the self serve tier offering.

Nachteile:

I think there should be easier ways to dry-run events as opposed to having to create a brand new event and waste registrations (which you may have to pay for) to get speakers comfortable with the platform.

I love this product! Keep on Innovating!

Vorteile:

The ease of use, the monthly new features that are coming out month to month. Networking features and the expo feature.

Nachteile:

I wish there was a way to have more than 20 people on screen at the same time in the session rooms. While also having the ability to record.

Great product for virtual events to change it up from webinar software (like Zoom)

Kommentare: Our CSM is really helpful and the sales process was pretty efficient. We will continue doing events with Hopin in 2021 as it worked well for lead generation for us.

Vorteile:

Nice design and UX. Quite easy to manage scheduling, mixing pre recorded and live content. Decent integrations with our existing stack (e.g. Hubspot). The possibility to run booths for sponsors was great to help us sell sponsorships.

Nachteile:

The experience for speakers could be a little bit more intuitive (sometimes our less digital speakers didn't know whether they were online or not), but still the Hopin solution is much more intuitive than others in the market.

Perfect Events Platform

Kommentare: Been able to create a virtual environment that mimics a live event. One of the keys is one-on-one matchmaking. In-person 1on1 is self explanatory, but for companies doing business with suppliers, the interface of the video meetings within Hopin are outstanding.

Vorteile:

Ease of use, ability to quickly engage with other attendees via video and chat (not necessary to spam other attendees). Main stage can stream live or pre-recorded videos. User interface is very clean and streamlined.

Nachteile:

While not necessary, it doesn't have the "bells and whistles" of other platforms that some people gravitate to (i.e. animated people walking into an exhibit hall, the "look" of a live expo, etc.). It would be nice to be able to access content AFTER the event has concluded.

Unique networking features but lacks the basics

Kommentare: Frustrating. The platform looks fantastic in demos but the user experience is lacking.

Vorteile:

The networking feature - matchmaking two attendees and putting them in a virtual meeting room - was interesting and fun

Nachteile:

The Streamyard service Hopin uses for streaming presentations is confusing to use and poorly integrated into the rest of the platform

Very user friendly

Kommentare: Overall I am pleased with the platform and customer service and will continue to use for events.

Vorteile:

The layout is very clear and easy to navigate, both from a user and administrator point of view.

Nachteile:

There are a few features, it would be great to have such as hosting documents, playing video/audio in PowerPoint and allowing access to whole event based on ticket type.

Review

Kommentare: Great! Long hours, but so much better than having to work through someone else to get thework done. It was a lot of work, but in the end brought everyone involved a little bit closer as a team and with some new skills to brag about!

Vorteile:

The fluidity, ease of social interaction/connections, and democratic approach to the user experience. It is not a static pre-planned "website with links to Zoom meetings." Hopin creates a virtual space that is flexible, can easily be updated if plans change without starting from scratch (even last-second when you are live), and comes alive and takes on the personality of those who are using it. Very nice.

Nachteile:

The fact you can't duplicate sessions and booths made for a lot of tedious work. Many speakers didn't register until just before it was time to present and by then it was too late to assign them as moderators. Nothing could be done if the administrator couldn't be reached with such short notice. They had to be admitted on stage by another moderator to present as attendees. If a person that was already a moderator could give them permissions on the fly, it would've helped immensely. A dedicated poll for the stage would be very useful. Some sort of event-wide pop-up/push notice would've made communication much easier event-wide. Repeatedly pasting a notice in multiple chats was annoying and time-consuming. It would've been really nice if the pinned chats were formatted to stand out more. I noticed they were ignored quite a bit, even if there were only one or two other chats. The thing I liked the least was the lack of a privacy mode for moderated sessions. Our speakers had to meet in one session, then move to their actual session to present. It would be so much easier if moderators can prepare together in private in their session or go behind "the curtain" if something happens without worrying about awkward conversations in front of an audience. I imagine it like a mini backstage that is controlled with a toggle button like in the booths.

Your one stop shop for Meeting Apps

Kommentare: Absolutely love this product!

Vorteile:

This software will fit about 95% of all meeting app needs for a fraction of the price that some of the other competitors offer. A great base set of plug and play options while allowing the more experienced designers play with new and innovative ways to push the envelope

Nachteile:

iPhone heavy & little web access. Android users do have a dedicated app for the store but the product is geared more for the iPhone. iPads even use the iPhone software so it doesn't take up the full screen and landscape mode is not available yet.

A strong product for a good price

Kommentare: 2018 was our third national event using Attendify, and we are very happy with it. Our members have come to look forward to the app launch, and we noticed many leaving their bulky program book behind and instead just relying on the app. Thanks for a great product!

Vorteile:

We most liked the fact that our Conference attendees not only adopted using it, but were enthusiastic about having an event app, and offered thanks and compliments as part of their Conference evaluations. The banner ads and push notifications added significant value to our sponsors. And the real-time notices and schedule update were VERY helpful when we had unexpected venue and presenter changes. It also helped get the word out about a campus security incident. The hyperlink to our evaluation survey was also very handy.

Nachteile:

In some ways it is labor-intensive for setup, particularly linking the interactive maps. But the process is logical and thorough, and we have refined our own process for doing the setup tasks in the most efficient order. We were also disappointed with the Apple Store changes this year that added a step for attendees to locate and download our specific app. But this was likely not within Attendify's control.

Building Development for Principal For A Day event

Vorteile:

PENCIL was able to use Attendify to build a community around an annual event. Beyond developing 161 unique schedules with directions, mapping participating businesses and school and keeping everyone engaged - we were able to creatively push the Attendify platform. Connecting pre-populated tweets to content and Sponsored Posts helped expand our social media reach and directing participants to our feedback survey will ensure next year’s event is even better. We even received praise from the Chief Digital Office of a Fortune 100 company for a “well designed and intuitive” app. As we look to turn the relationships started yesterday into long-standing partnerships, we hope to further leverage the app and its potential.

Nachteile:

PENCIL uses Attendify in a unique fashion, so our issues are uniquely ours.

Perfect for big events!

Kommentare: This app makes it so easy to find other vendors at an event and to direct people to our area at an event. Easy to install and use.

Vorteile:

We use this app for a very big event each year. It is simple to use and it is really helpful to getting people to where your team is located at an event - maps, etc. It's really the electronic version of a map for an event. We only use the social part of the app a little bit, but it's good. The size of the event we're using this for is 40,000+ attendees at a local park - it's invaluable to find specific vendors, get in touch, etc.

Nachteile:

No cons - works great for us! We have been users of the app, and have not had to coordinate an event or use the app to post/promote, but given it's easy of use, it is likely very good.

Easy to use and great customer support

Kommentare: Customer Support has exceeded my expectations. They keep working on developing this product and they always try to think along with you to improve your experience and the app.
It is easy to use, even with limited technical skills and it looks very nice!

Vorteile:

I can do it all on my own and there is ALWAYS customer support available (nights, weekends, holidays, etc.)

Nachteile:

I was missing a couple of features a scanner to monitor attendance to our event (which I understand is maybe too specific to our needs) and the information under exhibitors has a limited layout. Moreover, I made a mistake when I deleted someone from the list of attendees and when you do that, you can NEVER reinstate them again. This created quite a big problem for us and there is no possible solution. There are limited colors available for the app design.

Great event app for large conferences

Vorteile:

Great event app to use during live events and engage attendees with a social stream. I used it for a large business conference to show the agenda with multi tracks, more than 100 sessions and speakers. Attendees can favorite the sessions they would like to attend and build their own agenda and set alerts on the phone. The social stream was successful, attendees posted pictures and comments of the event and we used it to promote some special sessions or other contents. The backoffice is very easy to use and in few days I set up the app. The cost is very competitive compared the other event app.

Nachteile:

It was missing a ticketing tool but they have just released it so next year I will take advantage of it to sell the conference ticket to my attendees and automatically grant the access to the event app.

Solid Comprehensive Platform with Areas for Improvement

Kommentare: Positive. I love how much it's grown and being invested in, in the times I've used it. I'm excited to see where it will be in a couple months as more features are rolled out.

Vorteile:

The ability to manage the back stage, main stage, side sessions, chats, and interactive expo booths is a bug plus in a period where people are tired of webinars or virtual events masquerading as webinars. Hopin allows people to "discover" the same way they would at a physical event.

Nachteile:

The lack of customizations in two areas — the front end, like how you choose to design your event homepage. It's limited and for a premium event it doesn't look as premium which is why I know users who will build custom LPs, use HeySummit, or Splash to manage the frontend experience and visuals while Hopin manages day-of. The second area is ad hoc email deployment. There are basic triggers but any additional communications requires a secondary platform (e.g., how to use the platform, or emails leading up to the event not just the one or two days before if it's a long reg. period).

Attendify for the win!

Kommentare: This has decreased the amount of paper waste at conferences and allowed improved communication between attendees!

Vorteile:

I love being able to use this software at a conference instead of carrying around and fumbling with paper agendas! The function that allows us to see other attendee's contact information is terrific. It is a safe way to chat with others that you meet from the conference and save their information.

Nachteile:

I wish the software had the ability to list two options side by side, so I could look at the sessions next to each other to decide.

App made easy!

Kommentare: I was able to sign up, log in and begin creating an app immediately. Any questions I had are answered within minutes on the chat feature. THere are TONS of great articles written as well to help design a better app.

Vorteile:

I love everything about Attendify. It is very user friendly and keeps my attendees engaged! I love the instant updates as our agenda changes frequently. the push notifications make it easy to push those last minutes changes out to the attendees.

Nachteile:

There isn't a more in depth registration. The current registration platform is very basic and doesn't capture all the information I need to be able to use it. I have to use another Registration program and if I want to integrate with attendify I would need to pay the Registration platform a large fee to do so.

One of the smoothest event platforms that exist

Vorteile:

This Pandemic got us all online to host our events and parties, and Hopin has been a very pleasant experience for me and my team. The UI is beautiful, the website is responsive and everything is very well layed out and planned. The pricing too is on par with many other event platforms

Nachteile:

The only thing i found to be a problem was, there is no way to check what kind of ticket i am holding for an event, many events provide various kinds of ticket options and there is no way to check the one you have bought

A big part of our annual conference

Vorteile:

It has all the features we need and is extremely easy to set up and maintain. They have great help documentation and customer support. They stay in touch with me as a customer and are eager to hear new ideas. Its been a good investment in our annual conference. Our attendees are pleased with the app.

Nachteile:

Its been difficult to explain the sign-up process to new users. Some attendees are still skeptical about using an app during the conference. Some don't want to install software on their phones and have opted to use the website version instead, which could use a little more functionality.

Great conference app!

Vorteile:

We've used Attendify for our 1,000 person conference for the past 2 years. The set-up and dashboard are very user friendly. You're able to schedule posts and edit on the fly. They even copied over the event for year 2, so I didn't have to start from scratch.

Nachteile:

My only complaint is that you cannot ask multiple choice questions. We did not realize it forced you to choose 1 until after the conference when we got complaints.

Lack of features

Kommentare: Its nice I am looking forward to use it again

Vorteile:

That's easy to use, friendly, is Available in the App stores, is private and secure.

Nachteile:

Lack of features like posting videos, live videos, live polls, erase photos of the timeline, photo correction when you take a side photos, etc