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Über Clustermarket

Eine Labormanagementplattform, die Personen, Geräte und Daten zusammenführt – egal wo sie sich befinden.

Erfahre mehr über Clustermarket

Vorteile:

This product is a great lab management tool. Many nice features for instrument management, many different roles/access level to instruments and easy to deploy/scale.

Nachteile:

Currently users have been block booking for the whole week but then that all falls under "one" booking even if it is across multiple days.

Bewertungen zu Clustermarket

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,2
Kundenservice
4,4
Funktionen
4,3
Preis-Leistungs-Verhältnis
4,4

Weiterempfehlungsquote

8,0/10

Clustermarket hat eine Gesamtbewertung von 4,4 von 5 Sternen basierend auf 184 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (184)

Adrian
Adrian
Research Associate in Serbien
Verifizierter Nutzer auf LinkedIn
Elektrische/elektronische Fertigung, 1.001–5.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Best Lab Management Solution

5,0 vor 2 Jahren

Vorteile:

This product is a great lab management tool. Many nice features for instrument management, many different roles/access level to instruments and easy to deploy/scale. I highly recommend.

Nachteile:

The only downside but I really hope it will be implemented in the near future is that it currently has no solution for inventory management, so I have to rely to alternative products

Antwort von Clustermarket

vor 2 Jahren

Many thanks for the positive feedback, Adrian!

Emily
Centre Coordinator in UK
Hochschulbildung, 10.000+ Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Great software package for academic institutions

5,0 vor 3 Jahren

Vorteile:

We use Bookit to book equipment internally across all our research platforms, including high-spec and day-to-day equipment. They have a great offer for academic institutions and we have found the system easy to use for lab administrators and users. I would also note that the customer service provided has been great, they are very responsive and open to making updates to the system when we have suggestions. The updates provided have allowed for a sophisticated and robust set of permissions available to tightly control bookings on heavily used equipment. We also have plans to start charging some external users for access to some equipment and Bookit is equipped to manage this.

Nachteile:

The reporting provided is comprehensive in that all data can be easily exported into a csv file and manipulated into your own reports. However, I think lab managers/administrators would benefit from some quick reporting directly in the system (e.g. usage of equipment across a facility or over time).

Antwort von Clustermarket

vor 3 Jahren

Thanks for the positive feedback, we appreciate it. We will continue collecting user feedback for any upcoming new features or relevant updates in the platform!

Callum
Facility Manager in UK
Nanotechnologie, 51–200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Works well for managing a small number of users but becomes more difficult as our user base grows.

3,0 vor 2 Jahren

Kommentare: 5/10

Vorteile:

1. This is a good way to manage equipment bookings. 2. This is reliably way to ensure we are complying with most of the university regulations.

Nachteile:

1. Hard to manage covid-19 restrictions - e.g. limited number of people allowed in each lab. There is no feature to help with this. 2. Users can book multiple equipment and lab spaces simultaneously. Currently, I am forced to spend lots of admin time daily checking and re-arranging people that have "double-booked". If they have double-booked, we cannot reliably say how many people were in that specific lab at that time. 3. It would be nice if I could track consumable usage/costs on top of equipment bookings for each user. For instance, some users will use very expensive consumables (e.g. gold deposition). 4. It would be good to incorporate a feature for users to request training on specific equipment/labs on top of this booking software. 5. One of the tabs on the left could be labelled "Rules" where the admin can list the equipment/lab/bookings rules. 6. There should a clearer hierarchy showing which setting overrule similar settings elsewhere. For instance, booking hour settings in a group overrule the booking hour settings given to an individual user. 7. It would be good if there was a way to confirm whether a user has had training on the equipment and submitted a risk assessment before being allowed to book the equipment.

Antwort von Clustermarket

vor 2 Jahren

Thank you very much for taking the time to share your feedback, Callum. We have shared this with our product development team.

Gilbert
Postdoctoral research fellow in USA
Forschung, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

A customizable program for instrument and personnel management that is a must for research.

5,0 vor 2 Jahren

Kommentare: Streamline equipment and personnel management in one software, improving efficiency across the board.

Vorteile:

The ease of use of this software, easy implementation across all staff members, customizable nature, and the online nature of the data are all amazing pros for this software.

Nachteile:

There really isn't anything I dislike about this software. Very easy to use and a great addition to our research group!

Antwort von Clustermarket

vor 2 Jahren

Thank you very much for the positive feedback, Gilbert!

Sateria
Research Associate II in USA
Forschung, 10.000+ Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Awesome support from ClusterMarket Bookit Employees

5,0 vor 3 Jahren

Kommentare: We enjoy using bookit especially during the pandemic, we needed to control for social distancing and this software helped us do just that. Users rarely need to be taught how to use the software, so the user interface is exceptional.

Vorteile:

The software is easy to use! The support is awesome!

Nachteile:

Sometimes there are more than one way to influence settings in the system, via user settings or instrument settings or group settings.

Antwort von Clustermarket

vor 3 Jahren

Thanks for the great feedback - we're glad to hear you are happy with our software and support!

Filippo
Researcher in Italien
Forschung, 51–200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Amazing management software for your research institution

4,0 vor 3 Jahren

Kommentare: It is the best management software I have tried for booking instruments, rooms and spaces for research institutions... and I evaluated quite a few for the institute I am working in. It can easily handle more than 100 users and over 200 different equipments/spaces! AMAZING SOFTWARE!

Vorteile:

Extremely flexible customisation for specific instruments. It can handle large number of users with different policies. Very advanced options to manage external bookings. Easy to administer.

Nachteile:

Not easy to make multiple or repetitive bookings. Sometimes it is not extremely responsive during bookings.

Antwort von Clustermarket

vor 3 Jahren

Thanks a lot for the great feedback Filippo! We are really happy hear you enjoy using Bookkit.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Forschung, 5.001–10.000 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Fantastic software for managing research labs

5,0 vor 4 Jahren

Kommentare: We used it to manage space and occupancy of it during the pandemic and restarting the labs. the customer support was excellent and they set up what we needed straight away. Further queries have been resolved immediate no matter how small the query way. All the researchers have had a positive experience of using the system and we have had no complaints. We have used this for over 500 researchers and the feedback has been excellent.

Vorteile:

I particularly like the way the information is displayed, it makes it very easy to see what to book and how to book it. Far better than other platforms I have looked at

Nachteile:

I have not found anything that I would fault it with to be honest, especially compared to similar products on the market

Antwort von Clustermarket

vor 3 Jahren

Thank you very much for the lovely review! We are very glad to hear Bookkit is so useful to your lab and researchers. We look forward to continue supporting you!

Mike
Lab Manager in UK
Forschung, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Game Changing

4,0 vor 3 Jahren

Kommentare: After looking to improve the way the labs were run and remove ‘the way we’ve always done it’ I came across Bookkit (Clustermarket)

What was initially a way to manage approx. 30 pieces of equipment, this then became a real game changer for managing ‘space’ – I took it to the next level of creating bookable space to manage fair usage of lab space following our return to the lab after lockdown.
Without Bookkit, this would have been impossible to manage efficiently!

Vorteile:

• Easy to setup, use and train end users on all of the booking functions. • Simple yet effective communication with the announcements section • Managing chargeable equipment is a timesaver. • Generating reports on usage of equipment to allow us to develop strategies for the future.

Nachteile:

• I would like to see recurring bookings for those regular weekly timeslots • The ability to structure pricing in custom settings (i.e £20 for the first hour, £10 an hour thereafter) • Linking to Outlook calendar would be hugely beneficial • No mobile compatibility due to the ‘click and drag’ functionality of the calendar.

Antwort von Clustermarket

vor 3 Jahren

Hi Mike - thanks a lot for the review, it is great to hear positive feedback! To address some of the issues you've mentioned - we are working on making our system more mobile friendly, and in the meantime I suggest you check out our tutorials (https://www.bookkit.org/guides-and-tutorials) to see how the click & drag function works on a mobile device. We are also currently working on recurring bookings and 3rd party calendar provider subscriptions which will of course include Outlook as well. We will make sure to inform all users as soon as these new features are available, so stay tuned!

Kathie
Research Support Coordinator in USA
Hochschulbildung, 1.001–5.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Bookkit for the win

4,0 vor 3 Jahren

Kommentare: Due to the pandemic we needed an option to replace the antiquated paper & pen sign in sheet option for reserving shared/departmental equipment. I was quickly able to offer up an easy to use system and the price was right: FREE!

Vorteile:

The was an easy to roll out product. Customer support is excellent; they are quick to respond to an inquiry, and equally fast is a resolution. I provided Clustermarket/Bookkit staff an Excel list of our equipment, with the important details for each, and in a very short time (a day) we were up and running. It saved me a lot of time. All the pertinent information regarding a piece of equipment (including an owner's manuals and helpful documentation) is conveniently located in one place and is accessible to all users. End users have not complained about the new system. Control options for admins are sufficient and, again, easy to use.

Nachteile:

I wish the mobile interface was better; the GUI needs a little help. I've been told they are working on that.

Antwort von Clustermarket

vor 3 Jahren

Thanks a lot for the feedback Kathie. As you've mentioned we are already working on improving the mobile-friendliness of the platform and will notify all our users as soon as any new features are released!

Grant
IT Manager in UK
Forschung, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Simple and powerful

4,0 vor 2 Jahren

Kommentare: It did in a pinch, but the product is improving rapidly

Vorteile:

Easy to configure laboratory equipment and groups. Wide-ish range of user permissions. Simple interface.

Nachteile:

The calendar view doesn't make it easy to book a group of equipment together, e.g. a room, a centrifuge and a specific rotor set. The responsive interface is somewhat limited - best used on a desktop version.

Antwort von Clustermarket

vor 2 Jahren

Thanks for the feedback, Grant! We will shortly be updating the user interface as well as releasing a multiple equipment feature which will solve the issues you might've had.

Joanne
Technical Manager in UK
Forschung, 5.001–10.000 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Returning to the lab during Covid-19 using Bookkit

5,0 vor 4 Jahren

Kommentare: So far so good - we have been pleased with how quickly we have been able to integrate the platform into our labs and it has met all our needs so far. Of particular note is how quickly the team have been to respond to any queries we've had, which has been excellent considering that the software is free to us academic users.

Vorteile:

Bookkit has so far been an invaluable tool for our laboratory to return safely to work during the Covid-19 pandemic. As an academic lab we needed free booking management software that could be quickly deployed to make sure staff numbers on site could be controlled, Bookkit more than meets this need. We have found that as well as the basic function of booking equipment, Bookkit provides numerous other useful features that allows us to assign staff to 'bubble' groups (shift patterns), produce reports of staff present in various areas should we need them for track and trace, plus the ability to upload supporting documents such as SOP's and risk assessments.

Nachteile:

Initially we had issues due to only one administrator account being allowed, which became difficult when our whole building decided to adopt the software (containing multiple labs). However the latest Bookkit version now allows multiple administrator accounts. The Bookkit team seem very keen to engage with users in order to provide a good experience and seem open to any suggestions made for improvements.

Antwort von Clustermarket

vor 3 Jahren

Big thanks for the feedback Joanne - we are very glad to hear Bookkit has proven useful during your return to the lab. We will continue to engage with our users and collect feedback to keep improving and making our system better!

Brandon
Staff Research Associate in USA
Forschung, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Lab Management Magic!

5,0 vor 2 Jahren

Vorteile:

Clustermarket is extremely easy to set up and both essential & helpful in managing labs with a high volume of team members. It makes scheduling a breeze!

Nachteile:

The methodology of scheduling and making edits to the reservations can be a bit rigid at first, but the learning curve is relatively low. Once you get the hang of it, its smooth sailing.

Antwort von Clustermarket

vor 2 Jahren

Thank you for sharing your feedback, Brandon!

Gang
Director for High Resolution Microscopy & Materials Science Lab, Director for Nanofabrication Lab in USA
Hochschulbildung, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

An essential management system for scientific labs

5,0 vor 2 Jahren

Kommentare: The Clustermarket team is very helpful.

Vorteile:

Bookkit tool is essential for managing the facilities in three labs in our College of Engineering. During the pandemic period, the system has been helping us to coordinate the use of the facilities and minimize to put too many persons the lab to keep social distancing. Furthermore, it helps us to keep a track on the training, equipment downtime, and user usage.

Nachteile:

There is no issue. We really like the system.

Antwort von Clustermarket

vor 2 Jahren

Many thanks for your positive feedback!

Jiabao
Phd Student in UK
Biotechnologie, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

A convenient, fast and organized software

5,0 vor 2 Jahren

Kommentare: A convenient, fast and organized software

Vorteile:

During cov19, this software effectively helped us book rooms and equipment in a more organized and friendly manner. In addition, it is more effective and clearer to show the cost of our equipment booking

Nachteile:

Sometimes it is not easy to modify the reservation (may be related to the administrator's authority), and secondly, it is difficult to use this software with a mobile phone.

Antwort von Clustermarket

vor 2 Jahren

Thanks for your feedback! Our team is currently working on updating our UI and improving the mobile experience which will make using the system much more streamlined.

Ignacio
PhD in UK
Chemikalien, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Really useful and simple to use

5,0 vor 2 Jahren

Vorteile:

Using groups helps to assign instruments to various people at once. Reports provide a clear overview of instrument usage and facilitate decision making.

Nachteile:

When new instruments are added, it is not possible to automatically add them to a group.

Antwort von Clustermarket

vor 2 Jahren

Thank you for your feedback, Ignacio! We've shared this with our product development team.

Nia
Molecular Biology technician in UK
Forschung, 5.001–10.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

easily integrated into existing calendar software

5,0 vor 2 Jahren

Vorteile:

being able to integrate your bookings into your work calendar such as outlook with automatic updates makes this software an invaluable tool for research

Nachteile:

The bookings page does not automatically go to the current day, so if you havent made a booking in a couple of weeks you have to bring it back to today.

Antwort von Clustermarket

vor 2 Jahren

Many thanks for your feedback, Nia! Our team is currently working on updating our UI which will make using the system much easier.

Philip
PhD Student in UK
Pharmazeutika, 5.001–10.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Philip Ragan Clustermarket review

4,0 vor 2 Jahren

Kommentare: Very pleasant. Easy to use and very user friendly.

Vorteile:

I think the software is very user friendly. The fact I can select to book machines via the machine name or the room they're in allow a lot of ease when booking items that i'm not entirely sure their name or where they are within the University.

Nachteile:

We can only book for 4 hours at a time - I'm not sure if this is set by the University or Clustermarket.

Antwort von Clustermarket

vor 2 Jahren

Thanks for your feedback, Philip! Any booking restrictions you are experiencing would have been implemented by your lab admin.

Beatriz
PhD student in UK
Forschung, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Clustermarket as a Covid management software

5,0 vor 2 Jahren

Vorteile:

The easy way of allowing to organize/book a section. Its a great software to organize a space with to many people working on it.

Nachteile:

Sometimes there are updates that interrupt the easy functionalities and take some days to get back to normal.

Antwort von Clustermarket

vor 2 Jahren

Thank you very much for your input! We've shared this feedback with our development team.

Jackie
Lab Manager in USA
Hochschulbildung, 10.000+ Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Lab Instrument Scheduling made easy

5,0 vor 2 Jahren

Kommentare: It has been an easy change for the lab and users. Going from paper and Google calendars, this has been such an easy and welcome addition to the lab. Makes my job as the lab manager much easier.

Vorteile:

Very easy to setup and manage. Adding users is very easy.

Nachteile:

The inability for users to edit their own bookings AFTER completion. The only way this is done is if they are given Admin access (which no one wants to do for a user).

Antwort von Clustermarket

vor 2 Jahren

Many thanks for the positive feedback Jackie!

Refik
Research Fellow in UK
Pharmazeutika, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Research group

5,0 vor 2 Jahren

Vorteile:

Very easy to use and implement across the entire research unit

Nachteile:

Can be a bit tricky to use on the mobile but no problem with the desktop version

Antwort von Clustermarket

vor 2 Jahren

Thanks for your feedback, Refik! Our team is currently working on updating our UI as well as the mobile experience which will make using the system much easier.

Konstantin
Head of Analytical Services in UK
Forschung, 1.001–5.000 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Excellent piece of equipment management software for academic research

5,0 vor 3 Jahren

Kommentare: Management of a range of sophisticated Chemistry Analytical equipment, serving the entire School

Vorteile:

If you are looking for a easy to start, easy to use and powerfull system to manage your analytical and research equipment, you came to the right place. It includes unlimited users, easy to setup rules and priorities, easy to manage and update equipment list, and may others. You dont even need to read the manual, just register and try - you can discover many features while trying.

Nachteile:

Integration is smooth and we are looking forward to expand it to differetn equipment and facilities.

Antwort von Clustermarket

vor 3 Jahren

Hi Konstantin - thanks a lot for the positive feedback! We are glad to hear you find our system helpful in managing your equipment.

Angela
Technical Services Manager in UK
Bildungsmanagement, 1.001–5.000 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

New user of Bookkit

5,0 vor 3 Jahren

Kommentare: We began using the system to control the number of people working in the research laboratories, when the occupancy numbers were reduced due to the need for social distancing. It was very easy to set up a laboratory with just slots, using the Equipment tab, and is simple to add in other equipment or to increase the numbers as things change

Vorteile:

The software is easy to use, and can be set up to suit individual circumstances

Nachteile:

When a user is in the system, then a spelling mistake is discovered in the name, it does not appear to be possible to edit this easily

Antwort von Clustermarket

vor 3 Jahren

Hi Angela - thanks a lot for the positive feedback! To address your point - if you have any issues using the platform or need any help setting something up please feel free to refer to our forum - https://www.bookkit.org/forum . A member of our customer support team will make sure to help you out with any issues you might have!

Daniel
PhD Student in Tschechien
Biotechnologie, 5.001–10.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Clustermarket review

4,0 vor 2 Jahren

Kommentare: Good to schedule use of instruments in the lab.

Vorteile:

Easy to use and good value for the money.

Nachteile:

The user interface is less user friendly than labagenda for example. Looks a bit from the era of windows windows 7.

Antwort von Clustermarket

vor 2 Jahren

Many thanks for your feedback, Daniel! Our team is currently working on updating our UI which will make using the system much easier.

James
PhD Student in UK
Forschung, 10.000+ Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Helpful.

3,0 vor 2 Jahren

Kommentare: Quite good, but I hope additional features are added to mobile to make things easier.

Vorteile:

Easy to use on PC and tablets and easy to edit.

Nachteile:

Not easy to use on mobile in terms of being able to scroll on time slots.

Antwort von Clustermarket

vor 2 Jahren

Thanks for your feedback! Our team is currently working on updating our UI and improving the mobile experience which will make using the system much more streamlined.

James
Research Associate in UK
Forschung, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Easy to use and overall good product

4,0 vor 2 Jahren

Kommentare: We have recently adopted the Clustermarket booking system for organising the useage of our laboratory equipment. First impressions seem good and it allows us to easily book pieces of kit between multiple users with no issues.

Vorteile:

Easy to load all of our equipment on to the software, easy to book. The interface is reasonably inquisitive and works seamlessly between multiple users.

Nachteile:

The my booking or equipment booking page could be improved by adding a core hours 9-5 feature - where these boxes for booking/viewing bookings are slightly larger than those outside of these hours. This would make the visibility of bookings easier.

Antwort von Clustermarket

vor 2 Jahren

Thanks for the positive feedback, James! We have forwarded your comments to our development team.