ManyChat Erfahrungen

An easy to use platform

Vorteile:

It is stable and easy to manage.Lots of documentation on the internet. Easy to learn.

Nachteile:

A rather high price compared to other platformsIt doesn't have many AI options

The revolutionary ChatBot ever developed

Kommentare: I have typically been pleased with the ManyChat platform as a user. ManyChat has helped me overcome a variety of company obstacles, such as automating lead creation, marketing, and customer service. I value the advantages I've experienced, including increased effectiveness in managing repetitive activities, improved user engagement through tailored interactions, and the capacity to communicate with a larger audience via various channels. In order to better improve my experience, I have also mentioned platform policy difficulties and wanted extra functionality. Overall, ManyChat has shown to be an effective tool for boosting client interaction and optimizing my business procedures.

Vorteile:

Its automation features, multi-channel support, and lead generation tools. I found the software to be rather user-friendly, particularly when setting up automatic messaging sequences and chatbots. Integrating with already-existing business processes can take several forms depending on the workflow's complexity and the particular tools and systems being used. It also provides integration possibilities with various outside technologies, making it simpler for organizations to integrate it with their current tech stack.

Nachteile:

Requests for more functionality on the free plan, a learning curve for sophisticated automation, sporadic problems integrating based on current infrastructure, worries about shifting platform rules, and more. Although I found the platform to be user-friendly for creating chatbots, integrating it with some particular business processes proved to be somewhat challenging.

It's great if you have a large, active, and engaged following

Kommentare: Overall, it was positive, and honestly, I may become a customer again one day.

Vorteile:

Keywords, Referral Links, Sequences. I loved that I could use it for both Facebook and Instagram. The automation allowed me to connect with customers without having to be tied to my phone responding to messages.

Nachteile:

During the pandemic, I used the program a lot, but it was becoming cost prohibitive. Manychat charges based on the number of subscribers you have, even if you never message them. Which is problematic when you take into account spam and bots. I was paying for people I wasn't even talking to.

An Exotic Online Chatbot

Kommentare: Overall Experience with ManyChat was phenomenal, i would definitely advise you to give it a try.

Vorteile:

I like how ManyChat supports integration with popular messaging apps like Facebook Messenger and Instagram. With a lot of companies you would not be able to do as much with Facebook Messenger and Instagram but ManyChat lets you.

Nachteile:

Only thing I didn’t like about ManyChat is its support system. It seemed like you were almost not able to reach them. But overall, a great user base that helps out on other social media platforms.

The reference app for conversational design

Kommentare: Overall experience excellent: we are dealing with a product that does many things and does them well. After an initial start a bit quiet and with few integrations, ManyChat has been able to conquer and establish itself in the market for advanced features, such as integrations and templates. This is the platform that I recommend to anyone who is starting from scratch.

Vorteile:

The product is very easy to use: despite its high potential and the many things it allows you to do, the menus and features are always organized in an orderly and logical way. Good responsiveness and stability

Nachteile:

I feel the lack of being able to make chatbots for the web channel: at the moment you can only create bots for Messenger, Email, SMS, Telegram, WhatsApp, and Instagram. In the free plan you can't do almost anything.

Robust non-code chatbot platform for beginners to advanced

Kommentare: Love it, implement advanced chatbots for clients like looking up documents in the cloud and sending to them etc.

Vorteile:

Easy to setup a new chatbot, create an outline and add the specific actions to be followed. Ability to create complex chats with follow-ups, api calls, tags etc. make it a very robust platform.

Nachteile:

Instagram comment reply is a bit strange to implement at first.

Great Software Idea hindered by Bugs and Poor Customer Service.

Kommentare: Signed up for a free trial a year ago. Saw the potential but wanted to look at other options before committing to the platform. The free trial ended and was charged for months without being able to even log into the service to cancel or use. Was receiving receipts to my business email address but couldn't use that email address to log in/recover my password. Finally figured out it I had to authenticate via Facebook for access. The platform has a lot of great features that don't consistently work. Have reported several bugs and issues that customer support goes overboard with attempting to indemnify themselves from rather than addressing. Adding an additional account caused the primary account to disconnect from Meta and issues for the following week because their system didn't properly interface with Meta Account/Business Manager.

Vorteile:

When it works, it's quite effective at turning the activity through our social channels into actual leads and site traffic.

Nachteile:

Unfortunately, it doesn't always work and this has led to turn activity through our social channels into frustrated people and missed opportunities

What you really need for your Facebook pages and more

Kommentare: I like to use it a lot for my customer support in Facebook page, but also to make myself known and create a good gamification opportunity that is very useful for attracting leads and offering discount codes. Its integration with artificial intelligence then makes everything amazing

Vorteile:

I have been using Manychat for several years and I must admit that it is the market leader for the chatbot sector, I find it a very useful tool for creating interesting workflows, perfect for lead generation and for creating fantastic funnels. I like to connect with activecampaign and similar tools

Nachteile:

I didn't find any particular problems and I can't complain, for those who do digital marketing it is an important ally, maybe it would be nice in the future to have greater discounts on subscription costs.

Great tool for marketers

Kommentare: Relatively easy to set up , some tasks are more advanced and you will need time to read through the guides.

Vorteile:

I like the auto responder on Facebook posts

Nachteile:

Didn’t see integration with TikTok . This is something that I would like to use

Support is Nonexistent.

Kommentare: Abysmal. I am incredibly unimpressed with their customer service.

Vorteile:

Literally nothing. This product has no human team that I can identify, and continues to bill us following a termination notice sent in compliance with their TOS.

Nachteile:

I've never actually used the product because it is impossible to access support, get the primary account holder reassigned, or terminate service.

Manychat, le meilleur

Kommentare: Malgré ses quelques dysfonctionnements, Manychat est un excellent plateforme de création de chatbots. Surtout que son service client est réactif et très utile.

Vorteile:

ManyChat est un outil formidable qui permet à ses utilisateurs d'automatiser la communication avec les clients. Il permet surtout de créer des chatbots conviviaux grâce à sa grande variété de fonctionnalités.

Nachteile:

Ce que je reproche à Manychat est principalement son coût. De même, la plateforme est parfois instable, ce qui empêche de travailler en tout temps.

Many chat value for the price

Kommentare: As a product it's great and the community is also fantastic. Many services try, and fail at creating a supportive community but MC has succeeded here.

Vorteile:

The ability to reply to people and provide most commonly needed answers

Nachteile:

It's a bit confusing to learn, though there has been great effort to minimize this

The platform doesn't work and they offer no support whatsoever.

Kommentare: The app simply won't work and they offer no support whatsoever, not even after subscribing to the paid version of the app. I tried 3 times to submit a ticket to the support page, unsuccessfully.

Vorteile:

I would have liked it if it had worked. The automated response to comments on posts would've been very helpful for my business.

Nachteile:

They offer no support whatsoever. You have no option to delete your account.

Very reliable and user friendly Chatbot

Kommentare: ManyChat is a messaging bot for Facebook that is well-known for helping companies improve their customer service and support. From my perspective, ManyChat is the ultimate social media marketing tool. It has allowed me to boost lead generation on our Facebook business page and enhance communication with prospective clients around the clock, regardless of their location. Essentially, ManyChat empowers my company to deliver and exchange the content that our audience desires.

Vorteile:

This product is easy to use and very user friendly. It is very organized and very responsive. I have seen a change in my sales for my business when I started using this software.

Nachteile:

There has been an occurring issue with using phone apps generally becoming confused when having both manychat and Facebook Business Director running, which I have seen multiple people also complain about.

Acceptable chatbot

Kommentare: It is a more than acceptable tool, it makes work much easier and all for a reasonable price

Vorteile:

It helps automate the business, speeding up answers to frequently asked questions and improving overall efficiency. Deliver fast, accurate responses to common inquiries, improving customer satisfaction and freeing up time for other important tasks.

Nachteile:

If the images could be enlarged it would be much better.

Many chat , simply simple

Vorteile:

I was fearful of chat bots and malfunction and this put an ease to this fears the setup was simple everything went and continue s to go smoothly.

Nachteile:

I wish there was more of a way to. Integrate with some one here products I use .

Robust UI, Simple to get started

Vorteile:

The platform's UI is intuitive, and setting up chatbots and automating conversations is a straightforward process. Even if you're not tech-savvy, you'll find it easy to navigate and use effectively. Another standout feature of ManyChat is its seamless integration with popular platforms like Facebook Messenger, Instagram, and SMS.

Nachteile:

it's important to note that there is a slight learning curve, especially when it comes to utilizing the more advanced features. Additionally, it's a good practice to double-check specific integrations to ensure compatibility with the tools or systems you use in your business.

Ótima opção para atendimento ao consumidor

Kommentare: Uso com facilidade há 4 anos, diariamente e é a ferramenta mais simples e completa para receber mensagens de clientes.

Vorteile:

A praticidade de contato com o consumidor, ou instalação de chatbot

Nachteile:

Algumas falhas no envio de mensagens automáticas.

Manychat changed my life

Kommentare: Manychat has brought me many customers who buy my courses, at times that are unlikely for many people. I am very happy with Manychat.

Vorteile:

I love Manychat, because it makes my work a lot easier, especially in automating messages. I have great returns from my clients, thus facilitating sales even when I am not working. I highly recommend!

Nachteile:

When I make the funnels to be used on Instagram, the system sometimes gives error messages. There could be a team that could help us solve this problem, because right at the beginning that I started using it was a big obstacle.

A phenomenal platform that automates communication and saves time

Kommentare: its efficiency and time-saving ability has helped me to communicate efficiently with my customers hence saving time. It's ability to automate has enabled me to set up chatbots to handle similar querries hence saving my time to focus on other tasks

Vorteile:

Through its user-friendly interface, ManyChat makes it easy to create and manage chatbots. I also love the fact that it automates tasks such as sending messages and answering FAQs

Nachteile:

I like its ability to integrate with various third-party tools such as Facebook messenger and instagram

Manychat is the best

Kommentare: Since I discovered it in 2020, I realised many flows and earn a lot of money

Vorteile:

Very accessible, the free options can offer Manus choices, and it's very reliable for beginners

Nachteile:

The manychat don't have french version. Not easy for french speaking users

Revolutionizing Customer Service with ManyChat Chatbots

Kommentare: Overall, ManyChat is generally well-regarded as a powerful and user-friendly platform. It has a large user base and a growing number of integrations and partnerships, which can help businesses and organizations get the most out of their investment. However, as with any tool or platform, there may be some potential drawbacks to consider, such as cost, limited functionality, and privacy concerns. Businesses and organizations should carefully weigh the pros and cons before deciding if ManyChat is the right fit for them.

Vorteile:

Some of the most impactful features include:1. Automated chatbot flows: You can build automated chatbot flows with ManyChat that can respond to client queries, provide tailored messages, and even manage purchases and payments. Your marketing and customer service operations can be streamlined as a result.2. Segmentation and targeting:With ManyChat, you can build specialized audiences based on a range of variables, including geography, activity, and interests, and then deliver those audiences specific messages. You are thus able to send out communications that are more pertinent and distinctive.3. Integrations: Numerous prominent tools and platforms, such as CRMs, e-commerce platforms, and email marketing software, are available for integration with ManyChat. Your customer service and marketing operations can be made more efficient as a result.4. Visual flow builder: Even if you have little to no coding knowledge, you can easily develop and maintain chatbot flows with ManyChat's visual flow builder.5. Analytics and reporting: The analytics and reporting tools in ManyChat let you monitor your chatbot's effectiveness and pinpoint its weak points.Overall, these features can help businesses and organizations of all sizes improve their customer communications and engagement, leading to increased customer loyalty and satisfaction.

Nachteile:

Businesses and organizations should think about these potential negatives before adopting ManyChat as they would with any product or platform. A few possible drawbacks of ManyChat include:1. Limited functionality: Even while ManyChat offers a wide variety of features and integrations, not all businesses or organizations will find that it is able to suit their demands. Some situations can be better suited to more specialized or sophisticated chatbot platforms.2. Dependence on Facebook: ManyChat is essentially a chat platform for Facebook Messenger, therefore in order to use it effectively, businesses and organizations will need to be well-known on Facebook. Some people might not find this possible or appealing.3. Privacy concerns: Chatbots may raise privacy concerns for certain users, especially if they are being utilized to process orders or payments. To allay these worries, companies and organizations using ManyChat should be open about their data collecting and usage practices.Overall, while ManyChat can be a powerful and useful tool for improving customer communication and engagement, it is important for businesses and organizations to carefully consider their needs and resources before deciding if it is the right fit for them.

We Automated our Customer Support

Kommentare: I really love the platform as I learned and made more than 200 highly conversational chatbots by myself in different Occasions. Having made and used these many chatbots, I found no issues with its execution neither any customer complaints. We are still using Manychat in our company to address new and existing clients with new launches and Broadcasting Offers.

Vorteile:

I really liked the ability of personalizing our messages when addressing clients since the names are auto populated from different social media platforms. Thus it takes less number of replies from the customer to get to conversion.

Nachteile:

JSON was a little issue when we started initially but now work is smooth.

Great messenger chatbot and SMS marketing tool!

Kommentare: ManyChat is a comprehensive chatbot that will meet most professional marketers' needs. The free version would be sufficient in most small business applications. Highly recommend the automation and messenger campaign marketing tools.

Vorteile:

Capture leads directly from Facebook / Instagram messenger using live chat support icons embedded on your web pages or directly from your social media channels. Automated response workflows make it easy to setup a customer journey, provide FAQs more organically, and capture emails or phone numbers for future marketing.

Nachteile:

ManyChat has some decent API options via Zapier which allows access to most tools and native integrations with CRMs like Hubspot and Salesforce. However, this is only contact data and not behaviors. A more comprehensive integration on the CRM contact record that links to ManyChat's SMS and chat activity would be very useful for sales lead scoring and customer service.

Love my Bot

Kommentare: Friendly customer service. Super smooth automation. ManyChat has saved my business when I was unable to answer the phone lines. ManyChat has been a dream come true for this business owner that wears many hats!

Vorteile:

The live chat option when a client is struggling to get specific information that isn’t programmed into the bot has been priceless. I’m able to help the client seamlessly via live chat.?

Nachteile:

There isn’t anything I don’t like. I like Many Chat and plan to stay with Many Chat as my business grows.