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Über Chase Software

Cloud-based systems covering everything including job costing,resource planning,workflows,invoicing,automation & business intelligence

Erfahre mehr über Chase Software

Zeigt 28 Bewertungen

Janine J.
Finance & Operations in Südafrika
Design, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Fountainhead Design

5 letztes Jahr

Kommentare: We have been using Chase for a few years now, the support is superb, the Chase team is hands on and always willing to look at alternative solutions. The overall package works well for timesheet keeping, job profitability and building a history of clients and jobs.We moved to a different system but that never worked for our business and moved back to Chase. I would recommend Chase to anyone.

Vorteile:

Very user friendly. The system works in all spheres of the business and allows you to have a overall view of all jobs in the system. The finance features are great when pulling financial reports it integrates effortlessly with our accounting package.

Nachteile:

Currently there are features that we chose not to use on the system but the ones we do use we don't have any issues with.

Antwort von Chase Software

letztes Jahr

Hi Janine Thanks for your kind words and a great review. It's great to have you back with us at Chase, we can't wait to share our new releases with you in the coming months.

Angelique K.
Operations Manager in Südafrika
Marketing & Werbung, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Chase Software Unpacked

5 letztes Jahr

Kommentare: Overall we have seen an increase in effeciency, with proper training and process flows we have seen how it can show us problems and help us solve them before they become bigger issues. As with all software the data you put in is what you get out, so ensuring that your staff put the data in is key.

Vorteile:

The features I like the most about Chase Software are the ease of use once you know and understand how the system works. The data that it gathers is really great and when you use Chase with Insight it offers some powerful analytics to help make business decisions.

Nachteile:

The Con for me with this software is the set-up. You need to set it up really well in the beginning to get the data you need and if you are a company still figuring your business model or process flows out this can trip you up.

Antwort von Chase Software

letztes Jahr

Hi Angelique Thanks for sharing such a thoughtful response with us. It's great to know you chose us and that all your hard work in setting up the system has paid off. As always, if there's anything we can do to help please get in touch and we'd be glad to be of assistance.

Martine L.
Production Units Director in Südafrika
Marketing & Werbung, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Chase software review

4 letztes Jahr

Kommentare: Chase is a good all-in-one solution.

Vorteile:

The software is user friendly and pretty simple. Once one has a basic understanding - one is able to navigate the basics with ease.

Nachteile:

The reporting is glitchy and takes quite a bit of playing around to get what one requires. Once a work type or task is added, it remains forever, even if it has been made obsolete. A system clean up would be great, if it were able to be done. The "upgrades" that were promised are still "pending" as regards to a presentation last year

Antwort von Chase Software

vor 9 Monaten

Hi Martine Thanks for your feedback, it is much appreciated. We'll be in touch to understand how we can help you clean up your work and task types.

Amanda S.
MD in Südafrika
Marketing & Werbung, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

CHASE USER EXPERIENCE AND SERVICE

5 vor 4 Monaten

Kommentare: There are a number of similar systems available but what sets Chase apart is the outstanding support and client service offered.

Vorteile:

The Chase team assisted us by delivering a seamless integration into our accounting system. The billing system from CE, to Po, Invoicing, recon statements etc is extremely useful.

Nachteile:

The system is easy to use and new users enjoy excellent training from the Chase team, removing risk and any concerns from the process.

Kim R.
Project Manager in Südafrika
Design, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Chase Rules, others drools

5 vor 9 Monaten

Kommentare: The staff are friendly, they know what they are doing.
A very professional and pleasant experience!

Vorteile:

It's easy to use, the reporting is brilliant. Time capturing for staff is easy. Love the tracking of all docs, amendments, instructions etc - it helps give a fabulous post mortem on jobs. Search is easy

Nachteile:

Some staff have had issues with locked timesheets.

Antwort von Chase Software

vor 9 Monaten

Hi Kim Thanks for sharing a great review with us! It's always lovely to hear such positive feedback from our users.

Sally A.
Group Financial Controller in Südafrika
Marketing & Werbung, 1.001-5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Easy to use, fully customizable

5 letztes Jahr

Kommentare: The Chase team have a can-do attitude. They have worked with me continuously to adapt their systems to the many changes that have arisen in our business, both on the process and reporting side. Turnaround on queries is fast and support is always available at crucial times.

Vorteile:

Chase makes it easy to track and control every aspect of a job: from the quoting stage, to billing, tracking suppliers' orders and payments, internal and external communication about the job and capturing of time. Everything is done in one place! Menus are easy to follow, documents are simple to look up, progress can be followed by a series of tasks and charts. Access and integration to other systems is fully customizable. This system can be configured for both small and large businesses with the desired level of control in place every step of the way.

Nachteile:

Currently there is a separate module for the BI portion of the product. Most general reports can be obtained directly from the main modules, but in-depth custom reports are obtained through a different module. Looking forward to when everything is available on one platform.

Antwort von Chase Software

letztes Jahr

Hi Sally Thanks for your continued support and the great review you've shared with us. We're proud to be working with you and the Publicis team, and we can't wait for you to see our new releases in the near future!

Joanne E.
Traffic Manager in Südafrika
Unternehmensberatung, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great features, easy to use and customise with fantastic support

5 letztes Jahr

Kommentare: Excellent service and support - Chase was very willing to customise the software to meet our requirements and make our life easier

Vorteile:

Wow there are so many features I love - 1. The planner - giving you an overview of everyone's work 2. The timer - which allows the resource to start a clock when they begin a job and then stop it so they capture accurate time 3. The ability to link Jira - so you can do everything once

Nachteile:

When a resource captures the incorrect time or on the incorrect job - it is sometimes a mission to fix the time as you have to zero the time on the timesheet of the resource - you cant do it as an administrator

Antwort von Chase Software

letztes Jahr

Thanks for your feedback, Joanne! Regarding your timesheet woes, Paul has been in touch to show you how our Timesheet settings allow you to easily correct or delete entries on behalf of others. If there's anything else we can do to improve your Chase experience please don't hesitate to let us know!

Michelle B.
General Manager in Südafrika
Marketing & Werbung, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

TAKE TIME TO LEARN THIS SOFTWARE TO ITS FULL POTENTIAL

4 letztes Jahr

Kommentare: We have been using Chase for over 10 years and only just started using it for billing Client and capturing suppliers as well as integrated it with our PAstel Accounting .
Cant believe we didn't do this sooner, it has saved us time and printing a forest.

Vorteile:

Chase software can be used to administer all jobs from beginning to end eg. From Cost Estimate to Billing Client and then financial reporting. So many functions. A great feature is that it can be integrated with accounting packages. Support is super efficient.

Nachteile:

Although it is user friendly it could be a little more colourful.

Antwort von Chase Software

letztes Jahr

Thanks Michelle, it's great to hear you're enjoying the finance features you've started making use of lately. If you're ever looking for more information about other features we recommend using then feel free to get in touch. We'd be glad to help!

Zara A.
Traffic Manager in Südafrika
Marketing & Werbung, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Review of Chase Software

4 letztes Jahr

Vorteile:

Being able to task against a CE and keep track of hours through an automated robot system. Being able to create templates out of repeat documents so that you don't have to constantly recreate the same document.

Nachteile:

Better reporting documentation like full job profitability.

Antwort von Chase Software

letztes Jahr

Hi Zara You'll be pleased to know that Chase has a full business intelligence suite available as part of Chase Insight, covering detailed job profitability and various other reporting areas. Drop us a mail or visit https://www.chasesoftware.biz/chase-insight if you'd like more info on this. We'd be happy to help you get the most out of Chase!

Lise S.
Operations Manager in Südafrika
Design, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great Software

5 vor 5 Monaten

Kommentare: Chase is a great tool for our business... couldn't imagine life without Chase!

Vorteile:

We have a snapshot at all times of what is happening in our business.

Nachteile:

Would be great if the Insights were included in the chase package and not a separate add-on that needs to be purchased.

Antwort von Chase Software

vor 5 Monaten

Thanks for your positive feedback Lise, we are pleased that Chase has become integral to your business! We will continue to ensure that Chase meets your business needs as you grow. All the very best from our team to yours!

Varsha G.
CFO in Südafrika
Marketing & Werbung, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Chase Software Review

5 letztes Jahr

Kommentare: Very Good. I have used it across multiple agencies that I have worked at.

Vorteile:

I personally find it to be very user friendly. I also like that is has the ability to make the product bespoke hence allowing us to meet each clients specific needs. I also find the support and turnaround exceptional. We have manged to customize our reports to meet clients needs.

Nachteile:

The only con I can think of the moment is that it does not allow me to add each clients discount structure individually but we are working on that.

Antwort von Chase Software

letztes Jahr

Thanks Varsha, we appreciate your feedback and will continue working with you to improve wherever we can.

Andre H.
CEO in Südafrika
Marketing & Werbung, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Overview

5 letztes Jahr

Kommentare: Would never consider changing. We do ALL our finances and CE's for al our businesses on CHASE. Get really great support and willingness to embrace recommendations from Genevieve.

Vorteile:

The service and support is fantastic. Being able to switch between my various businesses on the same page is great. Copy and paste functionality is a great time saver.

Nachteile:

The dashboard leaves much to be desired and needs updating to a more user friendly interface. The settings menu is also confusing and difficult to use to access the many great features that you offer.

Antwort von Chase Software

letztes Jahr

Thanks for your feedback, Andre. Genevieve has been in touch to share a bit more about our plans to improve the dashboard and we hope that you'll be excited with our new release! We appreciate the feedback and hope you continue to enjoy working with Chase.

Belinda A.
Financial Manager in Südafrika
Marketing & Werbung, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

CHASE

5 letztes Jahr

Kommentare: Benefits is annual reports per client who have different year end cycles

Vorteile:

The user interface is exceptionally easy to navigate and reporting is a pleasure. Integration with existing business processes is a walk in the park.

Nachteile:

would like multiply general ledger account options when exporting

Antwort von Chase Software

letztes Jahr

Thanks Belinda, appreciate your feedback. We're always working on improving our accounting export functionality and welcome your ideas! Gen has been in contact to assist with the setup of multiple GL accounts with your exports. We appreciate the feedback and hope you continue to enjoy working with Chase.

Susan D.
Head of Account Management and Traffic in Südafrika
Marketing & Werbung, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great agency tool and superb customer service

4 letztes Jahr

Kommentare: We are very satisfied with Chase and the exceptional customer support goes a long way

Vorteile:

Our entire team uses Chase on a daily basis and would be lost without it. It helps us manage the traffic in our studio and we have recently starting using Chase Insights which is assisting us in improving our profitability as an agency.

Nachteile:

The integration with our accounting software was a bit challenging at the beginning

Antwort von Chase Software

letztes Jahr

Thanks for a great review, Susan. Now that everything is integrating smoothly we trust you're loving Chase as much as we do. As always, please let us know if there's anything we can do to help!

Melissa S.
SENIOR ACCOUNT MANAGER in Südafrika
Design, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

A great project management tool

4 letztes Jahr

Kommentare: I am very happy

Vorteile:

It is user friendly and easy to use. It also meets the needs as a project management tool which I require in my role. The customer service and support is also great!

Nachteile:

It is not always able to integrate with other software programs that I use The interface could do with an update

Antwort von Chase Software

letztes Jahr

Hi Melissa Thanks for your feedback, we appreciate it. We'll contact you shortly to discuss the API integrations we currently offer and to find out how we might be able to make things easier for you.

Willa V.
Production Manager in Südafrika
Marketing & Werbung, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

For ease of mind

5 letztes Jahr

Kommentare: While working from home during the pandemic, staff members could access the files and all know what is happening on each and every job.

Vorteile:

This software is like a one-stop-shop. It runs the project from start to finish. It is easy to use. It integrates well with other programs, like Pastel and Dropbox.

Nachteile:

At this stage does not generate statements.

Antwort von Chase Software

letztes Jahr

Thanks Willa. We'd be happy to help you create the customer statement reports you're looking for from Chase.

Kerry C.
Head: Events and Account Management in Südafrika
Marketing & Werbung, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

We used to use Chase until a year ago

4 letztes Jahr

Kommentare: In general, it is a very good system.

Vorteile:

We enjoyed the dashboard, it gave us easy access to the last files that we used From a finance perspective, pulling reports and integrating it into Pastel was very easy

Nachteile:

We were not able to manage the time of the entire agency

Antwort von Chase Software

vor 12 Monaten

Hi Kerry Thanks for taking the time to share your feedback with us. It goes a long way in helping us improve our offer. Hopefully we'll see you back with Chase in the near future!

Jason K.
MD in Südafrika
Marketing & Werbung, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Review

4 letztes Jahr

Kommentare: Overall Chase is exactly what we require as a business. I do believe the UI should match the UX and be brought up to date.

Vorteile:

Logical process flow with good gate processes. Aligned to our business requirements.

Nachteile:

Formatting text in Briefs etc. Navigation is dated

Antwort von Chase Software

letztes Jahr

Hi Jason Thanks for sharing your feedback with us, much appreciated. We're hard at work developing new releases which we know you'll be excited about. As soon as we're ready to share you'll be the first to know.

Salome B.
COO in Südafrika
Marketing & Werbung, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

The Cheese Has Moved

5 vor 3 Monaten

Kommentare: Excellent! Love Chase! Can't run our business without it.

Vorteile:

At any given time, I can have a full overview of jobs in the system, money outstanding, cool reporting...

Nachteile:

When you put a complicated brief in with photos and emails with pics from client - and you copy and paste - it sometimes doesn't display the content nicely (blank with red cross).

Shirley estor V.
Traffic and Production Manager in Südafrika
Design, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Review for Chase Software

5 letztes Jahr

Vorteile:

Chase is very user friendly. Easy to learn and each to pull all required reports. All function on Chase is easy to access and implement.

Nachteile:

Chase covers all the function I need to implement and to do my job in Traffic and Production

Antwort von Chase Software

letztes Jahr

Thanks Shirley, we're glad to hear you're getting everything you need from Chase!

Sarah L.
Finance and Operations Manager in Südafrika
Design, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Chase review

5 letztes Jahr

Vorteile:

Ease of use, intuitive, fast and reliable support, great reporting

Nachteile:

Dont have any complaints. There is the odd occasion it is slow but that could also be connectivity issues

Antwort von Chase Software

letztes Jahr

Thanks Sarah, we appreciate your feedback. We'll be in touch to discuss ways we could improve your connectivity speeds and make things easier for you.

Tanita H.
Accountant in Namibia
Marketing & Werbung, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great software

4 letztes Jahr

Kommentare: Good experience.

Vorteile:

Easy to use, gives all information required, good support.

Nachteile:

Once something is deleted, cannot be reversed.

Antwort von Chase Software

letztes Jahr

Thanks for your feedback, Tanita. Genevieve has passed on your suggestion to the development team for review. We appreciate the feedback and hope you continue to enjoy working with Chase.

Michelle R.
Production & Traffic Manager in Südafrika
Design, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Michelle's Chase Review

5 letztes Jahr

Kommentare: I really like the invoicing system. Its fast and efficient.

Vorteile:

Chase is easy to navigate & super easy to use.

Nachteile:

The search functions took a while to get used to but once you know how its great.

Antwort von Chase Software

letztes Jahr

Thanks for taking the time to share your feedback with us, Michelle!

Danielle B.
Managing Director in Südafrika
Design, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Fantastic service. Great product!

5 vor 9 Monaten

Kommentare: Chase have been fantastic, from my first email to guiding us through the set-up process and now, with talking us through how to get the best out of reporting for our business needs. All my queries have been speedily addressed, my staff trained and I know that should I encounter anything problematic, it gets taken seriously and resolved speedily.

Vorteile:

For a design agency, this software is a perfect fit. Everything is one one place - briefs, project management, finance, suppliers. Easy to keep track of what's happening in the business with the reporting tools.

Nachteile:

The interface could look a little prettier and at times is not as intuitive as I would like.

Antwort von Chase Software

vor 9 Monaten

Thanks for taking the time to share that feedback with us Danielle! We love having you and the team on board.

Gloria P.
Traffic Manager in Südafrika
Marketing & Werbung, 51-200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

The Best and Friendly Software

5 letztes Jahr

Kommentare: I have had a good experience so far.
no complaints so far. Thank you

Vorteile:

Chase has helped us with the daily running of or company ! We used to be all over with no system, missing important deadlines and all. Thank God I introduced Chase :)

Nachteile:

Nothing really! It was abit of a hustle at 1st. like any other new software. but you start using it everything is smooth.

Antwort von Chase Software

letztes Jahr

Thanks for your positive feedback Gloria, we love working with you and the team at Excellerate!