AutoManager Erfahrungen

One happy customer.

Kommentare: My experience has been fantastic. Any questions I may have [sensitive content hidden]and team has been phenomenal. As a dealer it can feel like an overwhelming task to swap your auto inventory program but these guys are pros.

Vorteile:

Mobile app and ease of use. So many automated features that save me time.

Nachteile:

Nothing! I have nothing negative to say about Automanager!

Technical support

Vorteile:

easy of use, and unlike DealerTrack (Super convoluted) Online Desk Manager use of use, and easy to navigate, and has robust comprehensive tracking, and integrations.. [sensitive content hidden], with Support is knowledgeable and makes it easy.. Thank you [sensitive content hidden]

Nachteile:

Nothing yet .

Workstations setup

Vorteile:

Easy of use and friendly Mike was extremally helpful

Nachteile:

Not much. program is working fine ...........

BUyer Beware

Kommentare: Terrible, expensive, experience

Vorteile:

There’s nothing Good about this company and their practices..

Nachteile:

This is a manipulative company, they con you into signing up and paint a pretty pitcher, once they take your money and don’t produce a viable software like they claim, and then you decide to cancel, be it within a week, THEY WILL KEEP ALL OF THE MONEY YOU GIVE THEM! To the tune of 6k for our company… Find another software! There are Software companies with Integrity, this is not one..

I'll never have any other DMS!

Kommentare: They are wonderfull!! I've been with them since 2008. They have always been able to address my needs and ideas and adapt programs (or features) to make everything work like it was custom made just for me.

Vorteile:

They always are introducing great new features and the support team is fast and thorough. My account rep, [sensitive content hidden], isn't just a "sales person", talking to him is like talking to one of my fraternity brothers. And he always gets me "hooked up" with exactly the right person to hear and understand my questions or needs.

Nachteile:

I'm an early riser on the east coast and AutoManager is based on the west coast. Sometimes I have to wait a few hours if I need help, but then again they always call early (for them) as soon as they check their messages. And they are definitely worth the wait.

Good experience with tech

Kommentare: Great. Got called back fast and had to do a end call, called back before expected.

Vorteile:

I was got quick support quick from [sensitive content hidden].

Nachteile:

It was fine. I didn't really have any issues with it.

technical support

Vorteile:

Deskmanager and web manager software are very friendly and easy to use [sensitive content hidden] was very friendly and knowledgeable and very helpful

Nachteile:

nothing yet no problem i can think for now

Technical support

Vorteile:

[sensitive content hidden] was helpful with web manager training

Nachteile:

Not much at this time.

Teschnical support

Vorteile:

Deskmanager Online program is very easy to use and it is very friendly and support is very good [sensitive content hidden] was very helpful with training

Nachteile:

Nothing yet at this time program is working fine

technical support

Vorteile:

immediate response and great customer service [sensitive content hidden]was very helpful

Nachteile:

not much at this time ......................

Epson Printer setup

Vorteile:

[sensitive content hidden] did an amazing job diagnosing and repairing a very frustrating printer situation. He was quick to find my issue and was extremely helpful in showing me how the fix worked!

Nachteile:

Nothing here, you are fantastic

Wonderful Service

Kommentare: excellent service, would recommend to anyone

Vorteile:

great help, very friendly, made the transaction go very smoothly. [sensitive content hidden] was of great help comes highly recommended

Nachteile:

whenever we call we are helped with absolutely no issues whatso ever

Epson printer setup and configuration

Vorteile:

Deskmanager software is very friendly and customer service is excellent Mike is very knowledgeable and gets fixed from the first time

Nachteile:

Nothing when we have a question or issue we call back and issue resolved

technical support for deskmanager online software

Kommentare: [sensitive content hidden] is a great help every time. he does things in a professional way

Vorteile:

deskmanager online software is not expensive and it is easy to use and friendly

Nachteile:

deskmanager online software is not expensive and it is easy to use and friendly

Deskmanager online training

Kommentare: [sensitive content hidden] is very helpful and it is very easy to understand [sensitive content hidden]

Vorteile:

DeskManager online is a very friendly program and it is not expensive and it is a very easy to use

Nachteile:

mothing about DeskManager online only positive

desk manager setup

Vorteile:

Mike was very helpful with deskmanager setup Software is very easy to use and friendly

Nachteile:

not much I can say about it for now.......

technical support

Vorteile:

[sensitive content hidden] was very helpful with setting up posting to craigslist in Web manager program

Nachteile:

not much at this time

Technical support

Vorteile:

[sensitive content hidden] was very helpful with Deskmanager questions

Nachteile:

Nothing yet no issues I can think of now

Desk manager setup

Vorteile:

[sensitive content hidden] was very helpful with setting up Deskmanager program on the cloud

Nachteile:

I just started and no issue yet with the program

Tech Support

Kommentare: fantastic, amazing, the best would never switch to any other

Vorteile:

[sensitive content hidden] is the best and always solves all my problems quickly and efficiently

Nachteile:

not applicable to this situation or any other

Deskmanager setup

Vorteile:

[sensitive content hidden] was helpful with setting up automanager cloud Deskmanager

Nachteile:

Nothing yet we are happy with the deskmanager software

tect support

Vorteile:

[sensitive content hidden] was very helpful with assisting with deskmanager support

Nachteile:

None

Report in DMO

Vorteile:

[sensitive content hidden] is very helpful and was able to provide all info we needed and guided to the right path

Nachteile:

no issues at this time so far so good ...

technical supprt

Vorteile:

[sensitive content hidden] was very helpful and made sure the problem was solved before ending conversation.

Nachteile:

That the form wasnt right but it was fixed

reports in desk manager online

Vorteile:

[sensitive content hidden] was very helpful with reports in Desk manager online

Nachteile:

Nothing no issues at this time