Über Solitics

Kurzbeschreibung: Mit Solitics können Marketingfachleute das Kundenengagement durch die Nutzung und Analyse von Daten für Echtzeit-Interaktionen steigern.

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Vorteile:

Nicht verfügbar

Nachteile:

Nicht verfügbar

Bewertungen zu Solitics

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,1
Kundenservice
4,5
Funktionen
4,1
Preis-Leistungs-Verhältnis
4,4

Weiterempfehlungsquote

8/10

Solitics hat eine Gesamtbewertung von 4,3 von 5 Sternen basierend auf 8 Nutzerbewertungen auf Capterra.

Nutzerbewertungen filtern (8)

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Nutzerbewertungen filtern (8)

Sagi
CRM Team leader in Israel
Glücksspiel & Casinos, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great solution, awesome people!!!

5,0 vor 10 Monaten

Kommentare: Very positive, huge value for money, great people - from the support agent, through the data and developers and up until the C level and the [SENSITIVE CONTENT]

Vorteile:

They have many segmentation and campaign capabilities, allowing to target users in real time, based on events and actions the user is doin, on site and through the marketing channels (Email, SMS etc.) They have great support and CS managers that will help you very fast and until you'll be satisfied with a solution

Nachteile:

Immediate reports should be improved significantly

In Betracht gezogene Alternativen: Beehively

Warum Solitics gewählt wurde: Price, real time marketing

Gründe für den Wechsel zu Solitics: Had the best solution

Niv
Project Manager TL in Israel
Glücksspiel & Casinos, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Solitics real time engagement

4,0 vor 9 Monaten

Vorteile:

Solitics have lots of 3rd party integration, great costumer success team. They do some customizations to the platform, They have out of the box solutions. Great team to work with.

Nachteile:

Solitics reports dashboard is not that great, but the team are working on improving it all the time.

Yaniv
Yaniv
CRM manager in Israel
Verifizierter Nutzer auf LinkedIn
Glücksspiel & Casinos, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

solitics review

3,0 vor 9 Monaten

Kommentare: journeys and ad hoc campaigns for our players

Vorteile:

options for ad hocs and journeys, options for all channels campaigns.

Nachteile:

messy, unclear, very unclear reports, needs alot of improvment

Rotem
Strategy marketing manger in Israel
Glücksspiel & Casinos, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Solitics Review

4,0 vor 3 Monaten

Kommentare: Recommend them but of course it is necessary to check the competitors as well

Vorteile:

The system is very intuitive, easy to use and very simple to explain and teach new users about it. easy to set up journey's & promotion , the Dashboard also clear to view

Nachteile:

Because we use it for few brands it is not so convenient to use once we export the report, the report is very unfriendly and there is not so much how to control the fields there. Also there is no neat guide that explains / accompanies you as a user so that way you are dependent on a support team that is very nice but not always able to teach and explain all the options that the system have

Steven
CRM Manager in UK
Finanzdienstleistungen, 1.001-5.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Solitics for CRM Marketing

4,0 vor 10 Monaten

Kommentare: I have been a fan since starting to use Solitics. Initially I had a few teething problems but once we resolved a few load issues and other ad-hoc bits I have been very impressed. It's great to work with their team who you can tell are all very passionate about the product they sell.

Vorteile:

I have been a key user of Solitics for around 6+ months, having had experience across other major platforms in this space ie Marketo, Salesforce, Dotmailer etc. I really like how bespoke Solitics feels - there are many features that I really enjoy such as blocking specific marketing channels from sending to inappropriate customers. The Solitics product has been designed very cleverly where segmentation and data triggering are intuitive to build. Within the 1st few weeks' of using the product I was able to design multi-channel user journeys to try convert our prospects and clients and grow our retention strategy. The support team are all excellent and it's always a pleasure dealing with them.

Nachteile:

The key addition I'd love is goal tracking within customer journeys. With such a bespoke system it would be great to be able to set a parameter for success eg compliance = compliant and judge out of 100% population entering the journey how many convert %.

Rami
Project manager in Israel
Glücksspiel & Casinos, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great experience

5,0 vor 10 Monaten

Kommentare: Solitics gave us an top notch tools to contact customers on real time which improve our performance and reduce churn rate significantly

Vorteile:

The open minded of the integration and onboarding teams to customize and find out of the box solutions to make it best practice tool for our marketing and retention teams. Fast pace development, lots of new features and solutions are added all the time

Nachteile:

the reporting system still required some improvement but in overall i can't pinpoint on specific cons

Slavi
Slavi
CRM Campaign Executive in Bulgarien
Verifizierter Nutzer auf LinkedIn
Kapitalmärkte, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Platform with huge potential

4,0 vor 9 Monaten

Vorteile:

It's very flexible and can be adjusted to the needs.

Nachteile:

It requires very good planning from the absolute begining. Pretty much like everything.

Dima
BI Developer in Israel
Glücksspiel & Casinos, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Very good product

5,0 vor 9 Monaten

Vorteile:

Ease of use. very good and quick customer service, will help you with anything

Nachteile:

lack of option to create control groups for campaigns