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Über AWaiver
aWaiver ist eine cloudbasierte Software, mit der du deinen Haftungsverzicht online für eine Unterzeichnung vor Ort oder zuhause anbieten kannst.
Easy to use for employees, no paper to keep, takes photos of the participants.
Costumers seem to have a hard time getting the waivers from their emails to work. Video doesn’t always work).
Nutzerbewertungen filtern (11)
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Nutzerbewertungen filtern (11)
Great asset!
Kommentare: Overall A Waiver integrates seamlessly with my booking software and is easy to use.
Vorteile:
I love that I am not wasting paper and that it is easy to keep records with any notes as well. Love that I can attach the electronic waiver to a reservation so there is no hunting for it if needed.
Nachteile:
Small font used on the form fill out section.
Antwort von Indexic
vor 5 Jahren
Hi Melanie, our new aWaiver app has increased the font size greatly. Download the new app and that will solve the small font issue. Thanks for being part of our Indexic family.
Adventure travel operators definitely need this one!
Kommentare: Having adventure tours clients sign a paper waiver at spot is time consuming and loads of paper to handle and keep track of. With A waiver clients can sign the waiver either online prior the tour (with a photo capture to ensure the validity of the signature) or on spot before starting the tour through a tablet, a laptop, a pc or even a smart phone! Say bye to all that paper and having to keep it filed. A waiver keeps all signed waivers for you so you can just login and find it easily. Time saver!
Vorteile:
Simple, affordable, life saver! No more need to keep pile of papers. Very fast to setup and use and with the great feature of attaching a picture of the person signing so you avoid any unpleasant circumstances.
Nachteile:
Not too much integrations with booking systems. You'll have to email the client the waiver to sign after booking. Still works though and keeps you and your business.... out of trouble!
Antwort von Indexic
vor 5 Jahren
Hi Angela, thanks for the review. We appreciate you taking the time to do it. We do provide you with a link in the user portal for you to place on your website so people can sign the waiver prior to arriving at your facility. It is under the Manage Waivers tab, you will see a highlighted link under the descriptions column. I will have someone follow up with you to make sure you find it. As for not integrating with other reservation software, that is a decision of the reservation software, not ours. We have an API that we can supply to anyone but I can't just connect without their permission and some programming on their part. We do have our own reservation software, go to www.indexic.net for information, and obviously our waivers are linked to that software. If you have any other questions or issues, feel free to contact us. Would love to help.
A bit frustrating
Kommentare: We ran a 50% success rate using this program. It was great having it tied to our website so customers could do it on their own but we didn't have great success with it.
Vorteile:
It lists all the customers so it's easy to find the one you need.
Nachteile:
Customers complained they never got the Waiver or the end result would be a blank screen
Antwort von Indexic
vor 4 Jahren
George, I appreciate your taking the time to provide us your feedback regarding aWaiver. We are continually making improvements to our software and are working on ways to improve our product. Thank you again, Mark
A+ on AWaiver
Kommentare: This product helps make my business run so much smoother and less clutter with no using paper waivers
Vorteile:
*brings paperless to my business *easy use for customers and employees
Nachteile:
*no ability to either scan or enter valuable information; like driver license, address ect
Antwort von Indexic
vor 5 Jahren
Hi Mike, thanks for the review. We have just added a new feature that addresses your issue. I will call you about it and get you set up.
Non-existent customer support
Kommentare: The waivers are fine. I just can't find a phone number to speak with a live person. I've used their contact us link which lets me fill out an email request for help. I never heard back from them.
Vorteile:
It works well. Our customers do not have a problem with the waiver.
Nachteile:
Just their customer support is awful. I can't find a phone number anywhere on their website
Antwort von Indexic
vor 3 Jahren
Meg, Sorry about the miscommunication on our phone number. It 's 800-742-4781
Great waiver management
Kommentare: Great company to work with. Customer support is fast and easy.
Vorteile:
Easy to use for employees, no paper to keep, takes photos of the participants
Nachteile:
Some customers are unable to use the sign at home feature even with the equipment requirements displayed to them creating some confusion/frustration for the customer however the majority of customers sign in the shop.
Efficient and amazing.
Kommentare: It is the best way for us to remove our paper waivers and to store the waivers electronically. it allows for recall of the waivers through electronic searching.
Vorteile:
It is easy for our customers and convenient to access for us.
Nachteile:
I have had some issues with double submissions when the submit button is slow to process.
Antwort von Indexic
vor 4 Jahren
Anthony, Thank you for your comments as they help us improve. Best, Mark
In Betracht gezogene Alternativen:
Fantastic waiver software with lower costs than competitors.
Vorteile:
Easy set up and easy for the customer. Great customer support.
Nachteile:
No cons so far. Everything seems to work as promised.
Antwort von Indexic
vor 4 Jahren
Stuart, thank you for your feedback. Mark
Easy-to-use
Kommentare: It has served out purposes without any problems.
Vorteile:
Simple to setup and easy to deploy. Great way to collect digital waivers.
Nachteile:
Searchimg and viewing past signed waivers could be a little over user friendly.
Antwort von Indexic
vor 4 Jahren
Jeremiah, thank you for your recommendation and your support. Best, Mark
Love AWaiver
Kommentare: Love, Love, Love as far as administrator!
Vorteile:
The fact that we do not have to manually print and store waivers.
Nachteile:
A few of our customers get a little confused on the video section
AWaiver Review
Kommentare: Definitely an improvement from paper waivers. Just need to work on the difference between minor and adult waivers. Still a bit confusing.
Vorteile:
The ability to send costumers the waivers thru their email. Like the new update for signing both parents and child together.
Nachteile:
Costumers seem to have a hard time getting the waivers from their emails to work. (Video doesn’t always work)
