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Über iHomefinder
Fortschrittliche Marketingautomatisierungslösung mit CRM- und IDX-Immobiliensuche, die Agenten und Teams dabei hilft, mehr Geschäfte abzuschließen und erfolgreich zu sein.
Lots of options but most importantly is the layout and the way it integrates with the website without using i-frames. It even has functions that we haven't begun to use.
Was a hard decision to change Web Sites... since I had my other one for over 10 years.
Nutzerbewertungen filtern (37)
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Nutzerbewertungen filtern (37)
Support Is The Seller
Kommentare: The best part of using this has been working with Art G. Incredibly knowledgeable and friendly, he's been a valuable resource to get things going.
Vorteile:
The ability to bring in the MLS listings to the frontend
Nachteile:
The Wordpress integration leaves a bit to be desired. A lot of time and preperation is needed to create pages/listings. Supporting docs are not as useful as they can be.
Antwort von iHomefinder
vor 2 Jahren
Hi Ivan - After installing the Optima Express WordPress plugin, the IDX pages are already populated with different IDX features and they're ready to be used - you just need to add the IDX page links to your site navigation. You can also replace your site navigation menu in WordPress with the provided Optima Express menu, which has all the page links included. In addition to the IDX pages, you have the option of adding many different features such as property search maps, listing galleries, MarketBoost Market reports, and registration forms to your own WordPress pages and posts using shortcode. Please contact our support team if you have any questions about the above - they'll be happy to help you.
Thanks iHomefinder!
Kommentare: Before purchasing iHomefinder, I had a site with a different company where I had to basically learn how to create my own site. I spent more time attempting to learn how to create my site than I did in an average day with my work or clients. It was ridiculous! At my first encounter, the staff at iHomefinder were very helpful & spent time with me attempting to discover what I needed in my site. Then THEY created it... I didn't have to!
Vorteile:
I am able to easily change to another IDX provider & readily add Listing photos. This is important since I am about to move my household to another city where I will have to change these portions out of the site.
Nachteile:
Although I'm not blind to the fact that there will be parts of the software I won't like, I've only been using it for a week, so I haven't found anything that I don't like yet.
Antwort von iHomefinder
vor 4 Jahren
Thanks for the review, Angela. Yes - we do include regular blog articles and website setup and personalization services with our hosted IDX website account option. We're glad you found that helpful!
In Betracht gezogene Alternativen:
Under no circumstances should you get iHomefinder... - 3 year customer
Kommentare: Mediocre software at best with unbelievably unethical business and pricing practices.
Vorteile:
The software itself isn't horrible. The home search & lead capture seems to work fairly well.
Nachteile:
Where to begin... I was a loyal customer for three years before they continually upped the monthly cost. At one point they tried several times to convince me to upgrade to their higher end tier with the CRM add ons which I very much didn't want. I was assured that I'd be grandfathered in at my current plan & rate before they then forced all users to upgrade with a 50% price increase. After scrambling to find a replacement & working to rebuild parts of my website, I finally requested to cancel. They then charged me an extra month afterwards stating they require a 30 day notice to cancel which is conveniently not visible on the account dashboard where they give cancellation info. Go with any other any other company. The software will be better, the price will be better, the support will be better & I can guarantee the customer experience will be better.
iHomefinder beats other competition
Kommentare: Compared to their competition, I feel the layout and overall design and functions far exceed their biggest competitor.
Vorteile:
This integration works well with many Wordpress sites. There are videos that help out how to get setup. Lots of options but most importantly is the layout and the way it integrates with the website without using i-frames. It even has functions that we haven't begun to use. Getting to the dashboard is simple and easy to the broker.
Nachteile:
Customer support is not 24/7 but usually responds within a day or two. Also, the plugin is a little bulky so make sure you run it on a fast web host (which we are not yet).
iHome Finder Review
Vorteile:
I like the administrative functions that are available.
Nachteile:
I would like the notes to be more interactive and be able to designate between follow up calls, emails, texts, etc., just for my personal tracking.
Professional looking property searches
Kommentare: Excellent.
Vorteile:
Integrated idx and website. Good documentation, incredible support. The few small issues I have had have been handled quickly and completely. Very customizable.
Nachteile:
I'm only writing this review because an annoying pop up gets in my way every time I try and do lead activities in the back end. Love the rest of the software, but this pop up is ridiculous!
SEO Limatations with hosted IDX Website Account Option
Kommentare: The IDX solution has many features. The support team is very good at responding quickly. If you want to build internal links to your pages, you have to do it manually, and that's okay if you have a small website and are not familiar with the benefits of SEO. If you have a large site, it becomes difficult to link to other pages. There are many plugins on the market that can help with this problem. The iHomefinder people need to implement one of these plugins as a hosted IDX website account option
Vorteile:
If you're self-hosting your website then the Ihomefinder solution is perfect.
Nachteile:
If you're considering the hosted IDX website account option, it's crucial to understand its significant SEO limitations. Internal linking has become one of the most important aspects of SEO. Interlinking pages manually is a pain in the ass! Please provide a plugin option for interlinking.
RUN They Lie
Vorteile:
Nothing. They lied. Horrible customer service
Nachteile:
This company lies about their services. They told me I could customize the API and I couldn't. They charged my alot of money before they canceled my service and they wont refund the money. I wish I read the reviews before I tried this company.
unable to cancel
Vorteile:
at first signing up for their service costumer service was good at answering questions.
Nachteile:
After using it for few days and encounter a lot of issues and ihomefinder unable to resolve I decided to reach out to cancel. I tried to contact them at a few different emails but no one answering me back for week. Time and money waste and have to deal with a horrible company like this. USELESS
Antwort von iHomefinder
vor 9 Monaten
Hello John - We're very sorry to hear about your experience. We take your satisfaction very seriously so we'd like to learn more about what happened. We'd greatly appreciate it if you could share more details for us to further investigate. If you're willing to do so, please reply to the email address provided with this response.
[sensitive content hidden] the best rep EVER
Kommentare: Again, I have an awesome sales rep. I am moving foward with a website thru them, hope to get the same customer service that I get with him.
Vorteile:
I like their up to date technology . [sensitive content hidden] has been AWESOME thru the years, great listener. He is one of the reasons I'm still doing business with Ihomefinder.
Nachteile:
The functionality was not quite explain, and I wasn't getting all the benefits until [sensitive content hidden] explained it.
Ihomefinder should be on your list of companies to consider when purchasing your next RE Website
Kommentare: My experience was excellent, firstly they listened to my hopes and concerns. I also felt they genuinely care about their clients. Their customer service is without a doubt, the best I have ever received. I also liked the fact that they are constantly innovating their product. I had a really enjoyable experience working with, [sensitive content hidden]. Don't take my word for it, try them for yourself. You will be glad you did.
Vorteile:
Their product is 1st class and their people exceptional at what they do.
Nachteile:
The learning curve on the backend, but already I am starting to feel more comfortable with the help of iHomefinder's support team their learning center.
Broker
Kommentare: [sensitive content hidden] are amazing
Vorteile:
The people are very helpful, they helped every step of the way
Nachteile:
So far nothing, it works great, I don't have any issues
Don't use this service!!!
Kommentare: This was a dishonest experience, as I was not treated as a valued customer. I was overcharged for monthly services. Whenever I inquired I either did not receive a response or was given the run-around and told to contact different departments.
Vorteile:
Not much! The services left much to be desired; and I was constantly given the run-around. Lacking in honesty.
Nachteile:
It was not properly explained! I was also over billed monthly for the services
Antwort von iHomefinder
vor 2 Jahren
We're very sorry you had a bad experience and we'd be happy to look into this more if you will contact us.
A One Woman Show
Vorteile:
The software has been easy to use and what doesn’t come quick to me, I have had lots of help on!
Nachteile:
There are multiple locations for help, it seems as of now, that it would be easier if it was in one place.
Great IDX
Vorteile:
I love how professional the IDX functionality is on our website.
Nachteile:
I made a suggestion to alphabetize one of their categories and customer support said they would consider it. That’s fine, but would have been great if they said yes, that should happen and we will take care of it ASAP.
Overseas Support, Poor Customer Support & Billing Without Authorization
Kommentare: Their salesperson was very communicative until we signed the agreement and were billed their onboarding fee. Since then, we've had to work with someone overseas who doesn't seem to understand what to do. We requested the agent docs multiple times and they were never sent. In the meantime, we were billed for a subscription to the service without ever actually using it. I requested cancellation and a refund, they just charged me again $85 for no access to their software.
Vorteile:
Never even got the chance to use it because support couldn't get it figured out. They claim to have sent the contract to the agent and the broker, but never did. We went with an alternative and had no problems.
Nachteile:
They are continuing to bill us without any access to the software. Their customer support is a kid in the Philippines who doesn't know what is going on. I requested cancellation and am still getting billed. It's now to the point that I have to report them to my financial institution.
Antwort von iHomefinder
vor 3 Jahren
Hello Jeff, We take your satisfaction seriously and we're very sorry to hear that things somehow got off on the wrong foot with your first experience with us. Everything required to access and set up a new account is emailed immediately to the email address associated with the account. We're always willing to resend this information when requested. We're fortunate to have a great support team here in the U.S. who receive very positive feedback in our satisfaction surveys. We also have additional overseas staff who field overflow calls during the busiest periods (much better than voicemail). To clarify our account cancellation and billing policy, account cancellations require a 30 day notice. These terms are stated in the license agreement that must be signed. We have hundreds of very satisfied web developers we work with regularly, and we would love to have another chance to add you to that list and help you serve more real estate clients into the future.
iHomefinder what a jewel of the best software ever for a realtor
Kommentare: I love iHomefinder will be a customer for life this software helps me be the best realtor ever.
Vorteile:
What I love about ihomefinder idx mapping for real estate properties and contact leads.
Nachteile:
There is nothing I like least about the software I found all to be great value in the long run.
Highly recommend
Kommentare: It’s been great so far. I am happy with my decision and suggest to realtors to use this software
Vorteile:
The user friendly platform allows me to navigate easily
Nachteile:
I would enjoy the use of more widgets and layout options
Antwort von iHomefinder
vor 3 Jahren
Hi Curtis, We're glad to hear you're enjoying your account. In case you missed some of the available widget options, check out this article which lists all the available widgets and what they do, along with links to instructions for using them. Some of these can add a lot of flexibility with your layout. Guide to iHomefinder IDX Widgets: www.ihomefinder.com/blog/product-news-and-tips/guide-to-ihomefinder-idx-widgets/ Some IDX content has less layout flexibility due to display guidelines which MLSs require and enforce with IDX property listing data. We take compliance with these guidelines seriously so that our clients won't be subject to service disruptions that can occur due to violations of these guidelines. We also have a very exciting new release coming (free update) that we think you'll love, and it will offer some new display options. We're not announcing a date yet, but stay tuned!
Website review
Kommentare: Very good, happy with the company
Vorteile:
I mostly like how you can stay organized, send emails, texts, listings, searches, etc... Does it all.
Nachteile:
That the system doesn't automatically set up client on a search, you have to do it yourself. Time consuming.
Difficult Implementation, when promised it would be easy
Kommentare: Overall very poor experience, from setup to support. The product doesn't quite work how the sales person describes, and everything has been so difficult it often feels like a waste of money.
Vorteile:
The features are great. It would be hard to find similar features at this price. The marketing tools can be used well, if you can manage to find the time to set them up. Overall, the web pages can look nice, but it takes a lot of work to get them there.
Nachteile:
The customer support. The initial setup comes with one of their set-up team members to create "markets" that you request. They only did half of the requested markets I put in, and then stated that they completed all of them. The generated web pages have had so many issues, it's taken multiple months to get something that just works on my site. Their customer support takes multiple days to respond, and only gives half of an answer. They will usually tell you just to look at the knowledge base, which is poorly organized. Multiple Issues I have had they have not been able to figure out. I am using a Wordpress Divi website, which they recommended to use.
Antwort von iHomefinder
vor 3 Jahren
Thank you for your feedback, Luke. We are looking into the points you made which led to your dissatisfaction, and we hope you find that your experience improves going forward.
My iHomefinder website
Kommentare: I like iHomefinder, a lot, since 2017. They haven't disappointed me yet.
Vorteile:
The software is easy to use. I would not continue to pay for it, monthly, if it was difficult to use.
Nachteile:
I haven't figured out yet, to know what I don't like about the software, because every time that I discover that I need something, the customer support, supplies it.
Great product with great potential
Kommentare: Customer support was great, there wasn’t a time where i felt lost or alienated after i bought the product . And i like that every time i had a question getting things set up someone was there to help. Customer service is highly important to me.
Vorteile:
I like that it’s an all in one product. So that means i don’t have to look up homes on one website, manage my clients on another, and send marketing emails on another. It makes things easier.
Nachteile:
I don’t like the fact that it’s not fully equipped for rentals at the moment. I’m hoping this will be added in the future more features for rental homes
Essential for my business
Vorteile:
The ease of use for me and my clients. The CRM is perfect.
Nachteile:
I don't have any dislikes. The software does everything I need.
Gets it done
Kommentare: Overall it works well and the service is good.
Vorteile:
Works well with WordPress. I like being able to add other features to a WordPress Post.
Nachteile:
I think the graphics could be a little better.
In Betracht gezogene Alternativen:
All Combined into one
Kommentare: Assisted greatly with MLS / IDX combination
Vorteile:
The IDX and MLS combination is amazing. Easy to understand and synch systems.
Nachteile:
The CRM could be more user friendly and easier to understand.
