Deel Erfahrungen

Keinen Support oder Ansprechpartner

Kommentare: Unflexibel, langsame und unprofessionell.

Vorteile:

Im Moment wirklich nichts, das Onboarding ist kompliziert, es werden z.B. Vorder- und Rückseite vom AHV Ausweis verlangt obwohl die Rückseite bei allen glecih ist.

Nachteile:

Das es auch wenn es brennt keine Ansprechpartner gibt. Alles dauert ewig, support ist ein Bot der immer nur die gleichen unnützen FAQ anzeigt. Keine Hilfe oder wirklicher Support während dem Onboarding. Ev. ändert sich das noch. Die Antworten und das Verhalten der Mitarbeiter, sogar nach einer Escalationen sind sehr unprofessionell. Es musste eigentlich nur ein bestehender Vertrag über deel neu abgeschlossen werden, leider war deel bis heute nicht in der Lage die Konditionen aus dem bestehenden Vertrag die mehrfach mitgeteilt wurden im Vertrag abzubilden dafür sind wiedersprüchliche Klauseln auch im 3. Versuch immer noch vorhanden.

Top recommended platform for freelancers.

Kommentare: It's been easy to do transactions such as local account transfers and their Deel advance has been very helpful.

Vorteile:

Convenience. Hassle free transactions with awesome perks.

Nachteile:

None so far. Overall experience is great!

Good experience to use deel

Kommentare: Excellent Convenient to deposit to local banks , and money can be deposited the next day. Both US dollar account, but also Canadian dollar account

Vorteile:

Convenient to deposit to local banks , and money can be deposited the next day. Both US dollar account, but also Canadian dollar account

Nachteile:

Some high transaction fees. Like one or two dollars should be ok, but always like 10 dollars

I expected more

Kommentare: The company needs to work in a level of service, it sucks that I had to receive 4 mails, expecting news every 24 hours. It shows that the company is more interested in a number as indicator than real numbers of sla resolving the actual issues to the clients

Vorteile:

I like that I can have several bank accounts to withdraw

Nachteile:

I expected more from a company with the size of investment, the platform is slow and buggy. when I had the issue I receive every 24 hours an email saying that in the next 24 hours they give me an update, 4 days later the issue was solve. The performance indicator from the service is perfect 24 hours to response without commiting to a date, sucks in many different levels

Great product for global freelancers

Kommentare: It has been an absolute delight so far. The withdrawal to my account is super quick and the initial setup to get my account connected was very easy too.

Vorteile:

The ease of setting up my account and connecting to my Indian bank account.

Nachteile:

The limit of $5000 for auto-withdrawal. If my incoming amount goes past $5000, the auto-withdrawal pauses and human intervention is required to manually withdraw the amount.

Excellent Product

Kommentare: Excellent. Good calls and follow-ups and vast knowledge base. A good product.

Vorteile:

Their efficiency and their engagement with clients. Aspects of their full system are free to users with a smaller number of employees.

Nachteile:

some costs can be high though good value for money

Reliable application

Kommentare: You could have everything related to your employment at hand.

Vorteile:

Easy app. Everything is easy to find through the app.

Nachteile:

Nothing. It is a very useful application to control my stuff.

Deel worth experimenting

Vorteile:

Payment automation features that helps in paying company staffs us my favourite aspects.

Nachteile:

Less and limited integration to most external tools

Deel, a pretty good payment platform.

Kommentare: Pretty good, it can handle contracts, vacations managements, etc.

Vorteile:

The facility it brings at receiving payments from international clients, and the security. I have no worries waiting my payment, because deel manages it.

Nachteile:

Sometimes it delay a couple days to receive the payment.

Deel the best plataform to get payment as freelance

Vorteile:

Get my payment from my work and my services as software developer

Nachteile:

The problems with ID documents expirations

Experience on using Deel

Kommentare: Overall, I am amazed on this site as I got all the information needed.

Vorteile:

I like how convenient it is to check all the monthly payslip and all other information for employees.

Nachteile:

As a 1st time user of Deel, I haven't seen anything that needs to improve. All the information needed by the employee was there.

Best EOR provider on the market

Kommentare: Overall, I'd say that Deel is the best experience for an EOR provider. They have grown exponentially in a short period of time so the personalized experience has gone down a bit. I'd still go with Deel over any other provider.

Vorteile:

Extremely user friendly and intuitive platform. As an admin of the system, you have a lot of compliance details at your fingertips.

Nachteile:

The customer support has gone a bit down hill most probably due to their extreme growth. Where you may have received a promise of something happening previously, it now can't be done due to "risk". Also, waiting times when you put in a request of a query have extended.

In Betracht gezogene Alternativen: Oyster

Warum Deel gewählt wurde: Cost of product, user experience from both the employee and the admin, platform features

Zuvor genutzte Software: SafeGuard LM

Gründe für den Wechsel zu Deel: Cost per month against what was offered.

Deel is revolutionizing the hiring and payment paradigm!

Kommentare: Wonderful experience so far for the period I have used deel

Vorteile:

One thing I like with deal is it’s ssl security which gives me a peace of mind that both my information and assets are secure. The user interface is easy to navigate and it gives multiple withdrawals options that basically suits anyone anywhere.

Nachteile:

Ver good customer support although there is still room to improve the ETR.

Quick local bank transfer

Kommentare: Its really good, i use its mobile progressive app which helps in doing all the work without laptop

Vorteile:

- Quick local bank transfer - Ease of use - mobile responsiveness

Nachteile:

Exchange fees which deels charges even when provider fees is 0% with local bank withdrawal , Deel charges exchange fees of 2% of withdrawal amount

Great app and customer support

Vorteile:

It takes a complicated process and breaks it down into (mostly) simple steps. Their live chat support is quick and helpful!

Nachteile:

The bad: We originally signed up for Deel because of our very attentive sales person/account manager, and the fact they had live customer support. After the first month we were reassigned to a new account manager that never responded to multiple emails, and then they discontinued their live tech support and it was hard to get ahold of anyone. You would go through several prompts with an AI bot that was never helpful for my situation. During this time we had a major issue with a payment, and it took hours to get a response. The good: They have since reinstated their live chat support, and all has been great since!

Love dealing with Deel

Kommentare: Great! I haven't had a bad experience or service with Deel. Though I thought they might want to consider self-funding accounts, but then again, they're not a banking or fiduciary service like PayPal.

Vorteile:

It's very user-friendly and straightforward. The dashboard offers just enough views for a user to understand the services they offer. I also like the card and advance option since it gives me the ability to make purchases in USD without the need to convert.

Nachteile:

Once the money is out, you won't be able to put it back in. I thought this was something I could do since I needed to use the card for USD transactions.

Seamless Payment Experience with Deel

Kommentare: My overall experience with Deel as a contractor has been excellent. The platform makes managing my payments simple, with automatic currency conversion from USD to Philippine pesos, so I don’t have to worry about exchange rates. The automated invoicing and payment tracking features save me time and ensure everything is handled efficiently. I also find the platform easy to use, whether checking my payment status or updating my details. Overall, it has been a smooth and hassle-free experience.

Vorteile:

What I like most about Deel as a contractor is how smoothly it handles payments from USD to Philippine pesos. The platform ensures that currency conversion is seamless, so I don’t have to worry about exchange rates. The automated workflows take care of invoicing and tracking payments efficiently, allowing me to focus on my work. Additionally, the user-friendly interface makes it easy to navigate, whether checking payment statuses or updating my account details, saving me a lot of time.

Nachteile:

I don’t have any major dislikes about Deel. The platform has worked smoothly for my needs as a contractor, and I haven’t encountered any significant issues so far.

Most effective platform for managing payments

Kommentare: My experience with deel has been wonderful. I have been using deel for last 2-3 years and I must say that this particular platform is a game changer.

Vorteile:

Easy of usage. Deel platform is extremely user friendly and also provide advance money feature that makes it more attractive for users.

Nachteile:

Nothing. Everything is good. Deel platform provides multiple services and helps users and employers in managing important activities

Deel is great for managing contracts, working freelance and getting paid!

Kommentare: In general I can't complain, I use the platform all the time and plan to keep using it and seeing all the new features that they are currently building.

Vorteile:

To have it all in there, being able to manage all your contracts, agreements, freelance jobs, and getting paid within the same platform. Also some external features for digital nomads such as perks.

Nachteile:

Not having a mobile app yet, which will make things easier but I'm sure they are developing it right now.

My Honest Review: DEEL

Vorteile:

Deel really helps me with getting paid from clients around the world and dealing with all the legal stuff. They handle the local laws and taxes, so I don't have to stress about that. I can choose how I want to get paid, like through bank transfer or PayPal, and I always get my money on time thanks to their automated payments. Their contracts are straightforward, the pricing is clear with no surprises, and they have 24/7 support if I ever need help. Deel makes my work life a lot simpler, so I can focus on my projects without worrying about payments.

Nachteile:

Customer support can be slow at times, and payments occasionally get delayed. It doesn’t work in all countries or with all currencies, which can be limiting for me. International bank transfers take 3-5 business days to process, which is a big disappointment for me.

Global hiring made easy

Kommentare: Everything works as expected, no surprises!

Vorteile:

Everything looks so simple, after the verification everything is super easy and intuitive

Nachteile:

I haven't found any issue with it so far, the flexibility that it gives you allows you to build your own workflow is amazing

Deel is everything you need.

Kommentare: Deel provided a seamless and hassle-free experience for managing my payroll as a global employee.
The platform's automation and compliance features eliminated the administrative burden, allowing me to focus on my work.

Vorteile:

It was a fast and efficient payroll process, easy-to-use platform with a user-friendly interface. DEEL's transparent pricing structure with no hidden fees is very attractive!

Nachteile:

I don't have any significant complaints about Deel's service.

AI trainer

Kommentare: Perfect, Excellence! Ease of use so I can focus on my job better.

Vorteile:

Ease of use , Simple so I can focus on my job better.

Nachteile:

DEEL is perfect . Please keep going . I use DEEL everyday.

Amazing platform

Kommentare: Simple and easy, it has option to include MFA to ensure a good level of security and easy to integrate with other banks account.

Vorteile:

Amazing platform to use when you need to create contracts to work abroad. It is easy to use and display all relevant informations that you must have when you have a work contract.

Nachteile:

I'd like Deel to include inside, their own plaform with reduced fees, just to avoid a third party global accounts, necessary to reduce fees. Why not a full fledge app and what if this app offered better options to avoid fees altogether?

Deel Review

Vorteile:

What I like most about Deel is its user-friendly interface and comprehensive features that simplify the process of managing global payroll and compliance. Deel offers a seamless experience for both employers and contractors, providing clear, straightforward processes for onboarding, payments, and compliance tracking. The platform's ability to handle multiple currencies and its integration with local tax regulations is particularly impressive, making it much easier to manage international teams. Additionally, the responsive customer support and the detailed knowledge base are valuable resources that enhance the overall user experience.

Nachteile:

One aspect of Deel that I found less favorable is the occasional complexity in navigating certain features, especially for first-time users. While the platform is generally intuitive, some specific functionalities could benefit from more streamlined workflows and clearer instructions. Additionally, the pricing structure, although justified by the range of services offered, might be considered on the higher side for smaller businesses or startups. There can also be occasional delays in customer support response times, which can be challenging when urgent issues arise.